16
Problem
Possible causes
Solution
The Ceramic Hob
cannot be switched
ON.
No power.
Make sure the Ceramic
Hob is connected to the
power supply and that it is
switched on. Check whether
there is a power shortage in
home or area. If everything
has been checked and the
problem still persists, call
a Panasonic Authorised
Service Centre for
assistance.
The touch controls are
not responding.
The controls are locked.
Unlock the controls. See
section ‘Safety Features for
Ceramic Hob’.
The touch controls are
diffi cult to operate.
There may be a slight fi lm
of water over the controls or
user may use the tip of the
fi nger when touching the
controls.
Make sure the touch control
area is dry and use the ball
of the fi nger when touching
the controls.
The Glass Panel is
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer
or cleaning products used.
Use cookware with fl at and
smooth bottom. See ‘Shape
of the bottom’.
See ‘Cleaning and
Maintenance’.
Some cookware make
crackling or clicking
noises.
This may be caused by
the construction of your
cookware. (Layers of
different metals vibrating
differently).
This is normal for the
cookware and does not
indicate a fault.
The Ceramic Hob or
a cooking zone has
turned itself OFF
unexpectedly, sound
and an error code is
displayed (alternating
with one or two digits
in the cooking timer
display).
Technical fault.
Note down the error letters
and numbers, switch the
power to the Ceramic Hob
off at the wall, and contact
a Panasonic Authorised
Service Centre.
Troubleshooting