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Signing Out
When going to lunch, leaving for the day, etc., you need to sign out of your call center queues. To do
this, press the
More
softkey at the bottom of the screen once, and then press the
ASOt
softkey at the
bottom of the screen to sign out.
(Figure 6-10)
.
Figure 6-10: Signed Out Agent
Additional Features
Do Not Disturb (DND)
From the Phone
1.
Press the
FORWARD/DO NOT DISTURB
button on the bottom-left of the phone. The Do Not
Disturb option is automatically selected.
2.
Press the
On
softkey at the bottom of the screen
(Figure 7-1)
.
Figure 7-1: Turn on Do Not Disturb