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2.4 Service Settings
Programming Guide
85
Operator No Answer Time
When a call to an operator is not answered within the time set, the VPS will offer other options as
defined by the "No Answer Coverage Mode".
Notes
•
This time applies to Operator 1, 2, and 3
•
If more than one operator is assigned, we recommend to reducing the "Operator No Answer
Time" to 15 s.
Value Range
10 s–60 s
Feature Guide References
2.3.32 No Answer Coverage Mode
Call Hold Mode
Call Hold Mode
If set to "Enable", the VPS gives callers the option of either holding for a specific extension or selecting
one of several Incomplete Call Handling Service options. While on hold, the VPS periodically gives
callers the choice to either continue to hold or select one of the Incomplete Call Handling Service
options. If set to "Disable", the VPS immediately offers callers the Incomplete Call Handling Service
and callers are not put on hold. To enable/disable this feature, check/uncheck it.
Value Range
Disable (unchecked), Enable (checked)
Feature Guide References
Call Queuing Announcement Mode
If set to "Enable", callers on hold are informed of their current position in the call hold queue.
Example: "One other person is waiting to connect."
Value Range
Disable, Enable
Feature Guide References
Summary of Contents for KX-TVM50
Page 98: ...2 4 Service Settings 98 Programming Guide Feature Guide References 2 3 15 Custom Service ...
Page 158: ...2 7 Reports 158 Programming Guide Feature Guide References 2 5 6 System Reports ...
Page 168: ...2 7 Reports 168 Programming Guide Feature Guide References 2 5 6 System Reports ...
Page 180: ...2 8 System Security 180 Programming Guide ...
Page 193: ...Programming Guide 193 Index ...
Page 199: ...Index Programming Guide 199 ...