Panasonic KX-TGM470C Operating Instructions Manual Download Page 65

Page: 65 / 76

Accessibility

Problem

Cause/solution

I cannot search the
phonebook, caller list, redial
list, memory dial, or call block
list.

Other units are in use and the system is busy. Try again
later.

The announcement is in a
language I cannot understand.

Change the voice announcement language (page 21).

The announcement is too low
to be heard.

Change the talking keypad setting to

“

High

”

(page 27).

I cannot use the slow talk
feature.

Other units are in use and the system is busy. Try again
later.

When using a neckloop,
whistling or feedback is heard,
or the other party cannot hear
your voice.

The headset type is set to

“

Headset

”

“

Neckloop

with Mic

”

. Select

“

Neckloop w/o Mic

”

(page 30).

When using a headset, the
other party says that your voice
is very quiet or sounds far
away.

The headset type is set to

“

Neckloop w/o Mic

”

Select

“

Headset

”

(page 30).

When using a neckloop with a
built-in microphone, the other
party says that your voice is
very quiet or sounds far away.

The headset type is set to

“

Neckloop w/o Mic

”

Select

“

Neckloop with Mic

”

(page 30).

Menu list

Problem

Cause/solution

The display is in a language I
cannot read.

Change the display language (page 21).

I cannot register a handset to a
base unit.

The maximum number of handsets (6) is already
registered to the base unit. Cancel unused handset
registrations from the base unit (page 50).

Battery recharge

Problem

Cause/solution

The handset beeps and/or
flashes.

Battery charge is low. Fully charge the batteries (page 12).

For assistance, visit www.panasonic.ca/english/support

Useful Information

TGM470_490C(en)_0805_ver403.pdf 65

2021/08/05 10:23:31

Summary of Contents for KX-TGM470C

Page 1: ...re initial use see Getting Started on page 12 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference For assistance please visit our Support page www panasonic ca english support TGM470_490C en _0805_ver403 pdf 1 2021 08 05 10 23 26 ...

Page 2: ...27 Message indicator 27 Slow talk 28 Using assistive listening devices 29 Making Answering Calls Making calls 31 Answering calls 31 Useful features during a call 32 Intercom 34 Call Block Call block 36 Storing unwanted callers 36 Phonebook Phonebook 38 Memory dial 39 Programming Menu list 41 Alarm 48 Night mode 48 Other programming 49 Registering a unit 49 Caller ID Service Using Caller ID service...

Page 3: ...Wall mounting 61 Error messages 63 Troubleshooting 64 Other notices and information for Canada 70 Warranty 72 Index Index 73 3 Table of Contents TGM470_490C en _0805_ver403 pdf 3 2021 08 05 10 23 26 ...

Page 4: ...daptor and telephone line cord come connected to the base unit at the time of shipment 3 The supplied rechargeable batteries in the handset and base unit are installed with yellow insulation sheets inserted between battery ends and the terminals at the time of shipment Remove the yellow insulation sheets before use 4 See page 5 for replacement battery information 5 The handset cover comes attached...

Page 5: ...vance you can locate and find the mislaid item to which the key detector is attached Please visit our Web site http www panasonic com tga20 Other information R Design and specifications are subject to change without notice R The illustrations in these instructions may vary slightly from the actual product Expanding your phone system Handset optional KX TGMA44C 1 You can expand your phone system by...

Page 6: ...shock relies on Double Insulation or Reinforced Insulation Direct current D C ON power Protective earth OFF power Protective bonding earth Stand by power Caution risk caused by visible radiation ON OFF power push push For indoor use only Caution risk of electric shock 6 For assistance visit www panasonic ca english support Introduction TGM470_490C en _0805_ver403 pdf 6 2021 08 05 10 23 26 ...

Page 7: ...his product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident R Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects R Disconnect the telephone cord before opening battery cover R Do not place the handset on the b...

Page 8: ...is only use for mounting at heights 2 m Note R This height is not guaranteed for product reliability R To prevent serious injuries due to the product unexpectedly falling the product must be installed at a height of 1 5 m or lower R This product is unable to make calls when the handset batteries need recharging or have failed there is a power failure Ni MH rechargeable batteries supplied R We reco...

Page 9: ... replacing R Do not mix old new or different types of batteries R It is recommended that batteries are replaced annually R It is recommended that batteries are replaced after a power outage Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this...

Page 10: ...ng period of time unplug the product from the power outlet R The product should be kept away from heat sources such as heaters kitchen stoves etc It should not be placed in rooms where the temperature is less than 0 C 32 F or greater than 40 C 104 F Damp basements should also be avoided R The maximum calling distance may be shortened when the product is used in the following places Near obstacles ...

Page 11: ...anced Cordless Telecommunications 6 0 R Frequency range 1 92 GHz to 1 93 GHz R RF transmission power 115 mW max R Power source 120 V AC 60 Hz R Power consumption Base unit 1 Standby 0 8 W Maximum 4 3 W Base unit 2 Standby 1 0 W Maximum 8 3 W R Operating conditions 0 C 40 C 32 F 104 F 20 80 relative air humidity dry 1 KX TGM470 2 KX TGM490 For assistance visit www panasonic ca english support 11 Im...

Page 12: ...SL ADSL service Note R The AC adaptor and telephone line cord come connected to the base unit at the time of shipment R Use only the supplied Panasonic AC adaptor 1 1 PNLV226 KX TGM470 PNLV236 KX TGM490 5 4 3 4 1 2 Handset battery charging 2 rechargeable Ni MH batteries are installed in the handset at the time of shipment Before initial use Remove the yellow insulation sheet before using the hands...

Page 13: ...mance Operation Operating time In continuous use 13 hours max 1 Not in use standby 9 days max 1 1 If eco mode is on and booster is off Note R Actual battery performance depends on usage and ambient environment Handset battery installation for replacement R USE ONLY rechargeable Ni MH batteries AAA R03 size 1 R Do NOT use alkaline manganese Ni Cd batteries For assistance visit www panasonic ca engl...

Page 14: ...as the number of answering system messages the other information is displayed 2 When the base unit is running on battery power and the remaining battery power is too low flashes and the base unit beeps Additionally the base unit s message indicator flashes Ni MH battery performance when operating on backup battery power Operation Operating time In continuous use 3 hours max Not in use standby 4 ho...

Page 15: ...atteries 1 Standard non rechargeable alkaline batteries 2 R Do NOT use manganese batteries R Confirm correct polarities 1 The base unit can fully charge Ni MH batteries in about 15 hours 2 If the rechargeable batteries become depleted during a power failure you can insert alkaline batteries into the base unit Remove the alkaline batteries when power is restored 1 Disconnect the telephone line cord...

Page 16: ...y charging R It is normal for the handset to feel warm during charging R Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Intelligent eco mode This feature automatically reduces handset power...

Page 17: ...down MFLASHN MTALKN Dial keypad Temporary tone dialing 0 Ringer off Headset jack R This jack is used to connect an optional headset page 5 or a user supplied neckloop to the handset You must set the Headset type setting to match the type of device connected page 30 For assistance visit www panasonic ca english support 17 Getting Started TGM470_490C en _0805_ver403 pdf 17 2021 08 05 10 23 27 ...

Page 18: ... sounds at very high volume Charge contacts n Control type Soft keys By pressing a soft key you can select the feature shown directly above it on the display Navigator key MDN MCN MFN or MEN Scroll through various lists and items VOL Volume MDN or MCN Adjust the receiver or speaker volume while talking MFN W View the phonebook entry MEN REDIAL View the redial list MCN CID Caller ID View the caller...

Page 19: ...OR INTERCOMN M N Repeat M N Skip Message counter MSLOW TALKN SLOW TALK indicator MTONEN Tone control MERASE MUTEN MjN MkN VOLUME Volume up down MM1N Memory dial 1 MM2N Memory dial 2 MM3N Memory dial 3 MZN SP PHONE Speakerphone SP PHONE indicator Z Message indicator For assistance visit www panasonic ca english support 19 Getting Started TGM470_490C en _0805_ver403 pdf 19 2021 08 05 10 23 27 ...

Page 20: ...ch booster is on page 26 Eco mode is on page 16 Noise reduction is set page 33 Tone control level Tone 1 6 or Custom tone Z Speakerphone is on page 31 Ringer volume is off page 32 43 Night mode is on page 48 Privacy mode is on page 46 Alarm is on page 48 Handset number Battery level Blocked call page 36 In use Answering system is being used by another handset or the base unit Line in use Someone i...

Page 21: ...the language used for the following features Answering system guidance Talking Caller ID Talking keypad 1 MMENUN 112 2 MbN Select the desired setting a MSAVEN a MOFFN R The setting will be applied in about 15 seconds Date and time 1 MMENUN 101 2 Enter the current month date and year by selecting 2 digits for each Example July 12 2016 07 12 16 3 MOKN For assistance visit www panasonic ca english su...

Page 22: ...age instead of using a pre recorded greeting message See page 54 for details 1 MMENUN 302 2 MbN Yes a MSELECTN 3 Record a greeting message a MSTOPN a MOFFN Other settings Dialing mode If you cannot make calls change this setting according to your telephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service 1 MMENUN 120 2 MbN Select the desired s...

Page 23: ...d Custom tone 1 20 Base unit Tone 1 4 Handset You can select a tone control setting while talking on the phone There are two methods available n Using the MTONEN key 1 Press MTONEN on the side repeatedly to select the desired setting while talking 2 To exit press MBACKN or wait for a few seconds R The selected setting is shown on the handset display while talking Note R To select one of the Custom...

Page 24: ... This feature is designed for users who are hard of hearing If other users use the phone be sure to turn this feature off R Do not use this feature unnecessarily High volume emitted from the product may cause hearing damage R Pressing the MBOOSTN key activates the volume booster feature Use this key with care At its loudest setting volume and volume booster features set to their highest settings t...

Page 25: ...sired setting a MSAVEN a MOFFN R If the volume booster is turned on the BOOST indicator lights in red during a call Note R While on a call you can temporarily turn the volume booster off by pressing MBOOSTN and adjust the volume by pressing MjN or MkN on the side repeatedly Adjusting the volume While on a call you can adjust the volume by pressing MjN or MkN on the side repeatedly R The selected v...

Page 26: ...ure is used unnecessarily your voice may be too loud We recommend that you use this feature only if your voice is too quiet to be heard by the other party 1 Press MMENUN while on a call 2 MbN Boost speech on or Boost speech off a MSELECTN R The selected setting is applied immediately and is also used for future calls Note R You can set this feature in standby mode page 44 Talking keypad Handset Th...

Page 27: ...n the handset and base unit or to turn them off The default setting is Low Includes confirmation tones and error tones etc This feature can be set for each unit 1 For handset MMENUN 165 For base unit using a handset MMENUN 165 2 MbN Select the desired setting a MSAVEN a MOFFN Message indicator The message indicator on the handset and base unit can indicate unit status as explained below Indicator ...

Page 28: ...r flashes when the handset is not placed on the base unit the handset consumes battery power faster than usual Slow talk This feature slows down the speed of the other party s voice which can make it easier to understand phone conversations answering system messages etc Slow talk is available in the following situations When talking on outside calls including conferences When playing answering sys...

Page 29: ...ith a neckloop you can connect your neckloop to a handset and enjoy hands free conversations When talking on the phone you can speak using the neckloop s microphone or the handset s microphone depending on the neckloop s features and the handset s settings Hearing aids that are equipped with a telecoil T coil Audio neckloops with a 3 pole 2 5 mm plug Audio neckloops with a 3 pole 3 5 mm plug 1 1 I...

Page 30: ...age 26 tone control page 23 and other features even when using a neckloop Setting the headset type Set this setting to match the type of device connected This feature can be set for each unit Headset default Disables the handset s microphone The connected headset is used for talking and listening Neckloop with Mic Disables the handset s microphone The connected neckloop is used for talking and lis...

Page 31: ... to the lowest volume setting at which you can hear adequately Base unit Press MjN or MkN repeatedly while talking Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 39 Example If you need to dial the line access number 9 when...

Page 32: ...andset will not ring for calls R You can turn the ringer on again by pressing and holding 0 until the handset beeps Base unit Press MRINGER OFFN to turn the ringer off While the ringer is turned off the base unit will not ring for calls R The RINGER OFF indicator is lit while the ringer is turned off R You can turn the ringer on again by pressing MRINGER OFFN Useful features during a call Hold 1 P...

Page 33: ...ring access numbers which require tone dialing Handset sound enhancer This feature can improve sound clarity when the handset is used in an area where there may be interference During an outside call this feature is turned on automatically when necessary R When this feature is turned on is displayed Handset noise reduction This feature allows you to hear the voice of the person you are talking to ...

Page 34: ...all is put on hold 2 Wait for the paged party to answer R If the paged party does not answer press MLOCATOR INTERCOMN to return to the outside call 3 To complete the transfer press MZN R The outside call is being routed to the handset Intercom Intercom calls can be made between handsets between a handset and the base unit Note R When paging unit s the paged unit s rings for 1 minute R If you recei...

Page 35: ...ish talking press MZN Answering an intercom call Handset 1 Press MTALKN to answer the page 2 When you finish talking press MOFFN Base unit 1 Press MZN to answer the page 2 When you finish talking press MZN For assistance visit www panasonic ca english support 35 Making Answering Calls TGM470_490C en _0805_ver403 pdf 35 2021 08 05 10 23 29 ...

Page 36: ...h as a toll free phone number prefix or certain area codes Block unknown CID The unit blocks calls that have no phone number Single phone numbers and ranges of numbers can be stored in the call block list up to 250 items in total Blocking unwanted callers When a call is received the unit rings once 1 while caller information is being received If the caller s phone number matches an entry in the ca...

Page 37: ...f this setting is selected the unit will never ring for calls from blocked phone numbers 1 MMENUN 217 2 MbN One ring for blocked call a MSELECTN 3 MbN Select the desired setting a MSAVEN a MOFFN Viewing editing erasing call block numbers 1 MMENUN 217 2 MbN Block a single number or Block range of numbers a MSELECTN 3 MbN Select the desired entry R After viewing press MOFFN to exit 4 To edit a numbe...

Page 38: ...s can be stored in the phonebook 1 MEN REDIAL 2 MbN Select the desired entry a MSAVEN 3 To store the name continue from step 3 Editing entries page 39 Note R The name stored in the phonebook will be reflected in the redial list after you make a call using that phonebook entry Storing caller information to the phonebook 1 MCN CID 2 MbN Select the desired entry a MMENUN R To edit the number MbN Edit...

Page 39: ...MSELECTN 3 MbN Yes a MSELECTN 4 MbN Yes a MSELECTN a MOFFN Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call This feature can be used for example to dial a calling card access number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press MFN W 2 MbN Select the desired entry 3 Press MCA...

Page 40: ...t transfer to the memory dial key Editing an entry 1 Press and hold the desired memory dial key 1 to 9 a MMENUN 2 MbN Edit a MSELECTN 3 Edit the name if necessary a MOKN 4 Edit the phone number if necessary a MOKN a MSELECTN a MOFFN Erasing an entry 1 Press and hold the desired memory dial key 1 to 9 a MMENUN 2 MbN Erase a MSELECTN 3 MbN Yes a MSELECTN a MOFFN Viewing an entry Making a call using ...

Page 41: ...the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display menu tree and direct command code table Main menu W Phonebook Operation Code Viewing the phonebook entry 280 39 Main menu Caller list Operation Code Viewing the caller list 213 52 Main menu Answering device Sub menu 1 Sub menu 2 Settings Code ...

Page 42: ...e unit 1 On Off G310 Answer on 1 327 54 Answer off 1 328 54 Main menu Voicemail access Operation Code Listening to voicemail messages 330 61 Main menu Intercom Operation Code Paging the desired unit 274 34 Main menu Set date time Sub menu 1 Sub menu 2 Settings Code Date and time 1 101 21 Memo alarm Alarm1 3 Off Once Daily Weekly 720 48 Time adjustment 1 3 Caller ID auto Manual 226 Main menu Memory...

Page 43: ...1 161 Ringer tone Incoming Base unit 1 4 6 Ringer 1 G161 Intercom ringer tone Handset 4 5 6 Ringer 3 163 Intercom ringer tone Base unit 1 4 6 Ringer 3 G163 Night mode Handset On Off On Off 238 48 Start End 11 00 PM 06 00 AM 237 49 Select group Group 1 9 241 49 Night mode Base unit 1 On Off On Off G238 48 Start End 11 00 PM 06 00 AM G237 49 Select group Group 1 9 G241 49 For assistance visit www pa...

Page 44: ...Memo alarm Alarm1 3 Off Once Daily Weekly 720 48 Time adjustment 1 3 Caller ID auto Manual 226 Key detector setting 7 1 Add new device for Detector1 8 2 Add new device for Detector2 3 Add new device for Detector3 4 Add new device for Detector4 Change name 1 Detector1 6561 Detector2 9 6562 9 Detector3 9 6563 9 Detector4 9 6564 9 Registration 6571 6572 9 6573 9 6574 9 Deregistration 6581 6582 9 6583...

Page 45: ...LCD contrast Display contrast Level 1 4 2 145 Handset name 104 49 Display name On Off 105 49 Message indicator Handset Incoming call On Off 278 28 Handset New message On Off Handset New VM On Off Handset Missed call On Off Handset Alarm On Off Base unit 1 Incoming call On Off G278 Base unit 1 New message On Off Base unit 1 New VM On Off Base unit 1 Missed call On Off Auto talk 10 On Off 200 31 For...

Page 46: ... 50 Headset type Headset Neckloop with Mic Neckloop w o Mic 786 30 Change language Display English Français 110 21 Announcement 1 English Français 112 21 Main menu Customer support Operation Code Displaying customer support Web address 680 Main menu Key detector 7 Sub menu 1 Sub menu 2 Settings Code Search 655 Battery check 1 If you program these settings using one of the units you do not need to ...

Page 47: ...requency Frequency 1 to Frequency 6 7 This setting is available when you have the key detector KX TGA20 Read the installation manual for more information on the key detector 8 For models with supplied key detectors the display shows 1 Detector1 9 If you register 2 or more key detectors 10 If you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset...

Page 48: ...requency 1 to Frequency 6 R We recommend selecting a different ringer tone from the one used for outside calls and intercom calls 9 MbN Select the desired snooze setting a MSAVEN 10 MSELECTN a MOFFN Note R Press MSTOPN to stop the alarm completely R When the handset is in use the alarm will not sound until the handset is in standby mode R Press any dial key or MSNOOZEN to stop the sound but keep t...

Page 49: ...om calls between handsets To display the handset name in standby mode turn on the handset name display feature page 49 1 MMENUN 104 2 Enter the desired name 10 characters max a MSAVEN a MOFFN Displaying the handset name You can select whether or not the handset name is displayed in standby mode The default setting is Off 1 MMENUN 105 2 MbN Select the desired setting a MSAVEN a MOFFN Registering a ...

Page 50: ...llows the handset to end its wireless connection with the system 1 MMENUN 131 R All handsets registered to the base unit are displayed 2 MbN Select the handset you want to cancel a MSELECTN 3 MbN Yes a MSELECTN a MOFFN 50 For assistance visit www panasonic ca english support Programming TGM470_490C en _0805_ver403 pdf 50 2021 08 05 10 23 30 ...

Page 51: ...d it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Talking Caller ID Handset Base unit This feature lets you know who is calling without looking at the display To use this feature you must subscribe to a Caller ID service of your phone service provider turn this feature on page 44 When caller information is received the h...

Page 52: ...ibe to voicemail service to use this function Drop Disconnects drops the current call and answers the waiting call Displayed option Function Conference Answers the waiting call and combines it with the current call to make a conference call 3 party call Return Returns to the waiting caller while keeping the current call on hold Drop caller1 Disconnects drops the 1st call during a conference call D...

Page 53: ...ID 2 MbN Select the desired entry a MMENUN 3 MbN Edit a MSELECTN 4 Press MEDITN repeatedly until the phone number is shown in the desired format 5 MTALKN Note R The number edited in step 4 will not be saved in the caller list Erasing selected caller information 1 MCN CID 2 MbN Select the desired entry 3 MERASEN a MbN Yes a MSELECTN a MOFFN Erasing all caller information 1 MCN CID 2 MERASEN a MbN Y...

Page 54: ...e unit Press MANSWER ON OFFN to turn on off the answering system Handset 1 To turn on MMENUN 327 To turn off MMENUN 328 2 MOFFN Note for base unit and handset R When the answering system is turned on the ANSWER ON OFF indicator on the base unit lights up the message counter on the base unit displays the total number of messages old and new Greeting message When the unit answers a call a greeting m...

Page 55: ... plays back all messages Operating the answering system during playback Key Operation MjN or MkN Adjust the speaker volume M N Repeat message 1 M N Skip message M N STOP Stop playback MERASE MUTEN Erase currently playing message 1 If pressed within the first 5 seconds of a message the previous message is played Erasing all messages Press MERASE MUTEN 2 times while the unit is not in use Using the ...

Page 56: ...1 MMENUN 325 2 MbN Yes a MSELECTN a MOFFN Advanced new message alerting features Audible message alert This feature allows the base unit to beep to inform you of a new message arrival when new messages are recorded The base unit beeps 2 times every minute until you listen to the messages if the Base unit beep setting is turned on The default setting is Off 1 MMENUN 339 2 MbN Select the desired set...

Page 57: ...sages If you activate this feature you must enter the remote access code page 58 to play the new message from the new message alert call This is so that unauthorized parties cannot listen to your messages The default setting is Inactivate Inactivate You can listen to the message by pressing 4 to play new messages without entering the remote access code Activate You must enter your remote access co...

Page 58: ...ng up Voice guidance During remote operation the unit s voice guidance starts and prompts you to press 1 to perform a specific operation or press 2 to listen to more available operations Note R If you do not press any dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call Remote commands You can press dial keys to access certain answering system functions without ...

Page 59: ...your phone from outside to listen to new messages page 58 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call 1 MMENUN 211 2 MbN Select the desired setting a MSAVEN a MOFFN Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 min 1 MMENUN 305 2 MbN...

Page 60: ...ly page 61 1 MMENUN 331 2 Enter your access number 24 digits max a MSAVEN a MOFFN Note R When storing your voicemail access number and your mailbox password press MDN Pause to add pauses page 31 between the access number and the password as necessary Contact your phone service provider for the required pause time Example 1 222 333 4444 VM access number Pauses Password PPPP 8888 To erase the voicem...

Page 61: ...handset still indicates there are new messages even after you have listened to all new messages turn it off by pressing and holding until the handset beeps Wall mounting Note R Make sure that the wall and the fixing method are strong enough to support the weight of the unit 1 Lead the AC adaptor cord and telephone line cord through the hole in the wall mounting adaptor in the direction of the arro...

Page 62: ...adaptor cord R This product is compliant with the following wall phone plate sizes 2 types 2 83 mm 3 1 4 inches 3 102 mm 4 inches Fit the slots of the unit onto the corresponding wall phone plate tabs for 4 and 5 respectively 2 3 4 5 1 5 4 To remove the wall mounting adaptor While pushing down the release levers A remove the adaptor B B A A 62 For assistance visit www panasonic ca english support ...

Page 63: ...nit no power or No link Re connect base AC adaptor R Confirm the base unit s AC adaptor is connected to the unit and the power outlet correctly R The handset has lost communication with the base unit Move closer to the base unit and try again R Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again R The handset s registration may have been cancelled Re register th...

Page 64: ... hear a dial tone R The base unit s AC adaptor or telephone line cord is not connected Check the connections R Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your phone service provider The ...

Page 65: ... other party says that your voice is very quiet or sounds far away R The headset type is set to Neckloop w o Mic Select Headset page 30 When using a neckloop with a built in microphone the other party says that your voice is very quiet or sounds far away R The headset type is set to Neckloop w o Mic Select Neckloop with Mic page 30 Menu list Problem Cause solution The display is in a language I ca...

Page 66: ...ecommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does not ring R The ringer volume is turned off Adjust the ringer volume page 32 43 R Night mode is turned on Turn it off page 48 R The ringer volume is turned off by pressing and holding 0 Press and hold 0 again to turn it on page 32 The base unit does not...

Page 67: ...2 43 R The Talking Caller ID feature is turned off Turn it on page 44 R The number of rings for the answering system is set to 2 rings or Toll saver Select a different setting page 59 R If the base unit and another handset are having an intercom call your handset does not announce caller information I cannot dial the phone number edited in the caller list R The phone number you dialed might have b...

Page 68: ... R The answering system is turned off Turn it on page 58 The unit does not emit the specified number of rings R If the first ring is turned off No page 37 the number of rings decreases by 1 from the specified number of rings Voicemail Problem Cause solution Voicemail msg via phone co is shown on the handset display How do I remove this message from the display R This notification is displayed when...

Page 69: ...east 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorized service centre Caution R To avoid permanent damage do not use a microwave oven to speed up the drying process For assistance visit www panasonic ca english support 69 Useful Information ...

Page 70: ... unit NOTICE This device complies with Innovation Science and Economic Development Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Privacy of communications may not be ensured when using this teleph...

Page 71: ...e AC adaptor plug and remove the batteries from the base unit 3 Press and hold M N MZN and MERASEN at the same time then insert the AC adaptor plug to the base unit Keep on pressing these keys until a beep tone sounds 4 Release these keys R The message counter turns off 5 Insert batteries R The batteries are started to be charged Note R If the message counter is still on when you release the keys ...

Page 72: ...media or images data or other memory or recorded content This list of items is not exhaustive but for illustration only In certain instances some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or the exclusion of implied warranties so the above limitations and exclusions may not be applicable This warranty gives you specific legal rights and you may h...

Page 73: ...luxe 51 Call block 36 One ring for blocked call 37 Call share 33 Call waiting 33 Call Waiting Caller ID 33 Caller ID service 51 Caller list 52 Caller list edit 53 Chain dial 39 CID Caller ID 52 Conference calls 34 Control type 18 Customer support 46 D Date and time 21 Dialing mode 22 Direct command code 41 Display Contrast 45 Language 21 E Eco mode 16 Error messages 63 F Flash 33 46 G Groups 38 H ...

Page 74: ... Temporary tone dialing 33 Time adjustment 44 Transferring calls 34 Troubleshooting 64 V VM Voicemail 60 Voice announcement language 21 Voice paging 34 Voicemail 60 Volume Receiver 31 Ringer for intercom call Base unit 32 43 Ringer for intercom call Handset 32 43 Ringer for outside call Base unit 32 43 Ringer for outside call Handset 32 43 Speaker 31 W Wall mounting 61 74 Index TGM470_490C en _080...

Page 75: ...75 Notes TGM470_490C en _0805_ver403 pdf 75 2021 08 05 10 23 32 ...

Page 76: ...anty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 5770 Ambler Drive Mississauga Ontario L4W 2T3 Panasonic Corporation 2016 Printed in Malaysia PNQX8211VA PNQX8211VA PNQX8211VA TT0616YK4081 TGM470_490C en _0805_ver403 pdf 76 2021 08 05 10 23 32 ...

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