Problem
Cause/solution
I cannot connect a cellular
phone to the base unit.
R
Confirm that your cellular phone is turned on.
R
Confirm that your cellular phone is within base unit range
(page 21, 34).
R
Your cellular phone’s Bluetooth feature is turned off. Turn
it on.
R
Depending on the state of the wireless environment, such
as the presence of any electrical interference, there may
be a delay even if the auto connection feature is turned
on. You can connect to the base unit manually (page 36).
R
The cellular phone has not been paired to the base unit.
Pair the cellular phone (page 34).
R
If your cellular phone is already connected to another
Bluetooth device such as a Bluetooth headset or other
Panasonic DECT phone, disconnect the device, then
perform the connecting procedure to the base unit.
R
If your cellular phone is already registered on another
Panasonic DECT phone, this function will not work
properly. We strongly recommend that you remove the
registration of this phone on both your cellular phone and
on the other Panasonic DECT phone.
I cannot hear a dial tone.
R
Make sure that the CELL indicator lights up on the base
unit and
is displayed on the handset (page 21, 22).
R
The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R
Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your phone
service provider.
The indicator on the handset or
base unit flashes slowly.
R
New messages have been recorded. Listen to the new
messages (page 72).
R
New voicemail messages have been recorded. Listen to
the new voicemail messages (page 79).
The base unit beeps.
R
New messages have been recorded. Listen to the new
messages (page 72).
The unit does not work during a
power failure.
R
The batteries inserted in the base unit are depleted. You
can insert 2 alkaline batteries into the base unit to provide
backup power. Remove the alkaline batteries and reinsert
the rechargeable batteries when power is restored
(page 16).
For assistance, please visit http://shop.panasonic.com/support
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Useful Information
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