Problem
Cause/solution
The handset or base unit
does not ring.
R
The ringer volume is turned off. Adjust the ringer
volume (page 45, 46).
R
When one handset is selected to ring for cellular
calls, other units do not ring. To change the
selection, see page 21.
R
Silent mode is turned on for the handset. Turn it off
(page 50).
I cannot make local calls
with the handset or base
unit using a cellular line.
R
You need to add your area code when making
cellular calls. Store your area code in order to
automatically add it to the beginning of the 7-digit
phone number when making cellular calls
(page 23).
I cannot make or answer
cellular calls with the
handset or base unit.
R
Depending on the cellular phone’s compatibility,
you may not be able to make or answer cellular
calls even if the cellular phone is connected to the
base unit.
R
Make sure that the CELL 1 or CELL 2 indicator
lights green and the cellular phone is connected to
the base unit (page 22).
R
If someone is talking on a cellular call or using the
headset, you cannot use the cellular feature.
There can be only one active Bluetooth connection
at a time.
R
The cellular phone is being used separately from
your system.
I can make and answer
cellular calls but cannot
hear a sound.
R
The Bluetooth technology on your cellular phone
may not be functioning normally. Turn off and on
your cellular phone.
R
Disconnect and reconnect the base unit AC
adaptor and try again.
I cannot switch cellular
calls from the unit to the
cellular phone.
R
Your cellular phone may not support this feature.
Refer to the operating instructions of your cellular
phone.
I cannot make a call using
the landline.
R
The dialing mode may be set incorrectly. Change
the setting (page 19).
R
The handset is too far from the base unit. Move
closer and try again.
R
The cellular line only mode is turned on. Turn it off
(page 22).
I cannot make long
distance calls.
R
Make sure that you have long distance service.
78
For assistance, please visit http://www.panasonic.com/help
Useful Information
Summary of Contents for KX-TG7621 series
Page 3: ...Index 97 3 Table of Contents ...
Page 86: ...86 Para obtener ayuda visite http www panasonic com help solo en ingls Guía Rápida Española ...
Page 87: ...Para obtener ayuda visite http www panasonic com help solo en ingls 87 Guía Rápida Española ...
Page 88: ...88 Para obtener ayuda visite http www panasonic com help solo en ingls Guía Rápida Española ...
Page 89: ...Para obtener ayuda visite http www panasonic com help solo en ingls 89 Guía Rápida Española ...
Page 90: ...90 Para obtener ayuda visite http www panasonic com help solo en ingls Guía Rápida Española ...
Page 91: ...Para obtener ayuda visite http www panasonic com help solo en ingls 91 Guía Rápida Española ...
Page 92: ...92 Para obtener ayuda visite http www panasonic com help solo en ingls Guía Rápida Española ...
Page 93: ...Para obtener ayuda visite http www panasonic com help solo en ingls 93 Guía Rápida Española ...
Page 99: ...99 Notes ...