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Useful Information

41

Wall mounting

Base unit

1

Lead the telephone line cord through 
the hole in the wall mounting adaptor 
in the direction of the arrow.

2

Tuck the telephone line cord inside 
the wall mounting adaptor (

A

). 

Connect the AC adaptor cord and 
telephone line cord (

B

).

3

Insert the hooks on the wall 
mounting adaptor into the holes 

1

and 

2

 on the base unit.

4

Adjust the adaptor to hold the base 
unit, then push it in the direction of 
the arrow until it clicks into place.

A

B

Hook

2

1

2

1

Summary of Contents for KX-TG4381NZ

Page 1: ...instructions before using the unit and save them for future reference Charge the batteries for about 7 hours before initial use Operating Instructions 5 8 GHz Digital Cordless Answering System Model No KX TG4391NZ with 2 Handsets Model No KX TG4392NZ Model shown is KX TG4381NZ 5 8 GHz Digital Cordless Phone Model No KX TG4381NZ with 2 Handsets Model No KX TG4382NZ ...

Page 2: ... call 18 Dial lock 19 Phonebook Phonebook 20 Programming Programmable settings 22 Special instructions for programmable settings 26 Caller ID Service Using Caller ID service 28 Caller list 29 Answering System Answering system 31 Turning the answering system on off 31 Greeting message 31 Listening to messages using the base unit 32 Listening to messages using the handset 33 Remote operation 34 Answ...

Page 3: ...operating instructions to the charger and multiple handsets are for KX TG4382 KX TG4392 only Notable differences between the models KX TG4381 series KX TG4391 series L Model shown is KX TG4382 Model No Base unit Handset Part No Part No Quantity KX TG4381 KX TG4381 KX TGA433 1 KX TG4382 KX TG4381 KX TGA431 2 L Model shown is KX TG4392 Model No Base unit Handset Part No Part No Quantity KX TG4391 KX...

Page 4: ...e differences Model No Answering system Intercom N 1 N N 2 KX TG4381 KX TG4382 r KX TG4391 r r KX TG4392 r r r 1 Intercom calls can be made between the handset and base unit 2 Intercom calls can be made between the handsets ...

Page 5: ...el metal hydride Ni MH type of battery This model requires 2 AAA R03 batteries for every handset For best performance we recommend using Panasonic rechargeable batteries Order No HHR 4MPT No Accessory item Part number Quantity KX TG4381 KX TG4391 KX TG4382 KX TG4392 1 AC adaptor for base unit PQLV207AL 1 1 2 Telephone line cord 1 1 3 Wall mounting adaptor 1 1 4 Rechargeable batteries 1 2 4 5 Hands...

Page 6: ... moisture L Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids deter...

Page 7: ... batteries Do not tamper with the base unit or charger Failure to follow these instructions may cause the batteries to swell or explode General notice L This equipment will be inoperable when mains power fails L When a failure occurs which results in the internal parts becoming accessible disconnect the power supply cord immediately and return the product to an authorised service centre L Disconne...

Page 8: ...ly the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other L For maximum coverage and noise free communi...

Page 9: ...ar obstacles such as hills tunnels underground near metal objects such as wire fences etc L Operating the product near electrical appliances may cause interference Move away from the electrical appliances Routine care L Wipe the outer surface of the product with a soft moist cloth L Do not use benzine thinner or any abrasive powder Notice for product disposal transfer or return L This product can ...

Page 10: ...TOR KX TG4391 KX TG4392 A Charge contacts B Speaker C STOP D ERASE E GREETING REC Recording F GREETING CHECK G VOL Volume up V VOL Volume down 7 Repeat 8 Skip H MIC Microphone I 6 Play Message indicator J LOCATOR INTERCOM K ANSWER ON ANSWER ON indicator A B A B C D E F I G H J K ...

Page 11: ...e navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing V or To adjust the receiver or speaker volume press to increase the volume or press V to decrease the volume repeatedly while talking Soft keys The handset features 2 soft keys By pressing a soft key you can select the feature shown directly above it on the display J...

Page 12: ... AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected L The unit is not designed to be used with rotary pulse dialling services L The unit s answering system will not answer incoming calls on your FaxAbility number KX TG4391 KX TG4392 During a power failure The unit will not work during a power failure We recommend ...

Page 13: ...Avoid touching the battery ends S T or the unit contacts Ensure correct polarities S T L When replacing the batteries USE ONLY rechargeable Ni MH batteries AAA R03 size Do NOT use Alkaline Manganese Ni Cd batteries We recommend using the Panasonic rechargeable batteries noted on page 5 7 1 Press the notch on the handset cover firmly and slide it in the direction of the arrow 2 Insert the batteries...

Page 14: ...e L KX TG4381 KX TG4382 The batteries need to be charged if the handset beeps while you are engaged in a call L KX TG4391 KX TG4392 The batteries need to be charged if the handset beeps while you are engaged in a call or operating the answering system remotely Panasonic Ni MH battery performance supplied batteries Note L Actual battery performance depends on a combination of how often the handset ...

Page 15: ... minute 12 hour clock format by selecting 2 digits for each Example 9 30 0 9 3 0 4 AM PM Select AM or PM 5 Save i OFF Note L To correct a digit press V or to move the cursor to the digit then make the correction L The date and time may be incorrect after a power failure In this case set the date and time again Symbol Meaning The words in the brackets indicate button names soft key names on the han...

Page 16: ...ip Headset optional Connecting a headset to the handset allows for hands free conversations Note L Only telecommunications compliance labelled headset should be plugged into the headset socket on the handset Switching a call between the headset and handset speakerphone To switch to the handset speakerphone press s To return to the headset press C ...

Page 17: ...desired phone number 3 Erase i Yes i OFF Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 21 Example If you need to dial the line access number 9 when making outside calls with a PBX 1 9 i PAUSE 2 Dial the phone number i C N...

Page 18: ...larm tone starts to sound and the ringer indicator flashes rapidly After 1 additional minute on hold the call is disconnected L If another phone is connected to the same line page 12 you can also take the call by lifting its handset Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press Mute during an outside call L Mute flashes 2 To return to the con...

Page 19: ...al lock This feature prohibits making outside calls The default setting is OFF Important L When dial lock is turned on only phone numbers stored in the phonebook as emergency numbers numbers stored with a at the beginning of the name can be dialled using the phonebook page 20 We recommend storing emergency numbers in the phonebook before using this feature L When dial lock is turned on you cannot ...

Page 20: ...bscribers can use ringer ID feature page 28 To store emergency numbers Emergency numbers are numbers stored in the phonebook that can be dialled using the phonebook even when dial lock is turned on page 19 To store a number as an emergency number add at the beginning of the name see Adding entries page 20 Character table for entering names L To enter another character that is located on the same d...

Page 21: ...i Next 4 Edit the phone number if necessary 32 digits max i Next i Save i OFF Erasing entries 1 Find the desired entry page 20 2 Erase i Yes i OFF Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call This feature can be used for example to dial a calling card access number or bank account PIN that you have stored in the phonebook without having to dial ...

Page 22: ...elect the desired main menu i Select 3 Press V or to select the desired item in sub menu 1 i Select L In some cases you may need to select from sub menu 2 i Select 4 Press V or to select the desired setting i Save L This step may vary depending on the feature being programmed L To exit the operation press OFF Note L See page 24 for the default settings Main menu Sub menu 1 Sub menu 2 Page Message ...

Page 23: ...n caller information is received To use this feature set the date and time first Initial setting Set answering KX TG4391 KX TG4392 Ring count 1 35 Recording time 1 36 Remote code 1 34 Voice Mail Store VM access 1 37 Message alert 36 LCD contrast Key tone Auto talk 17 Set area code 1 29 Set tel line Set dial mode 1 45 Set recall time 1 18 Set line mode 1 Registration HS registration 48 Deregistrati...

Page 24: ...gistration 1 3 1 48 Dial lock 2 5 1 r 19 HS registration Handset registration 1 3 0 48 Key tone 3 1 6 5 1 On 0 Off LCD contrast Display contrast 1 4 5 1 6 Level 1 6 3 Message alert 3 4 0 1 On 0 Off 36 Night mode On Off 2 3 8 1 On 0 Off 26 Night mode Start End 2 3 7 11 00 PM 06 00 AM 26 Ringer tone 4 Handset 1 6 1 1 3 Tone 1 3 4 7 Melody 1 4 Ringer volume Handset 1 6 0 1 Low 2 Medium 3 High 0 Off S...

Page 25: ...e mode setting should not be adjusted If Line in use is not displayed when another phone connected to the same line is in use you need to change the line mode to A 6 The recall time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary The setting should stay at 600ms unless pressing RECALL fails to pick up the waiting call 7 This feature allows the unit to automati...

Page 26: ... and minute you wish to end this feature 5 AM PM Select AM or PM 6 Save i OFF Note L To correct a digit press V or to move the cursor to the digit then make the correction Turning night mode on off 1 MENU i 2 3 8 2 V Select On or Off i Save i OFF Note L When the night mode is turned on Night mode is displayed during the selected period Alarm You can set one of 2 different alarm options once or dai...

Page 27: ... base unit or charger L When the handset is in use the alarm will not sound until the handset is in standby mode L If you select Once the setting changes to Off after the alarm sounds L When the ringer volume for outside calls is set to off page 24 the alarm sound is heard at a low level ...

Page 28: ...s displayed Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest L If the unit cannot receive caller information the following is displayed Out of area The caller dialled from an area which does not provide Caller ID service Private caller The caller requested not to send caller information L If the unit is connected to a PBX system caller...

Page 29: ...displayed KX TG4381 KX TG4391 Q is displayed even if the item was viewed or answered using another handset KX TG4382 KX TG4392 L If an arrow is displayed after the number the whole phone number is not shown Press to see the remaining numbers To return to the previous display press Storing your area code We recommend storing your area code before using Caller ID page 28 Calls from the same area wil...

Page 30: ...one number is not saved in the caller list Erasing selected caller information 1 View CID 2 V Select the desired entry 3 Erase i Yes i OFF Erasing all caller information 1 View CID 2 All erase i Yes Storing caller information into the phonebook 1 View CID 2 V Select the desired entry i Select L To edit the number press Edit then edit the number see step 3 Editing a caller s phone number before cal...

Page 31: ...tomatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Press ANSWER ON to turn on off the answering system L When the answering system is turned on the ANSWER ON indicator lights up Call sc...

Page 32: ...our greeting message If you erase your own greeting message the unit plays a pre recorded greeting message for callers Press GREETING CHECK and then press ERASE while your greeting message is playing Listening to messages using the base unit When new messages have been recorded the message indicator on the base unit flashes Press 6 L If new messages have been recorded the base unit plays back new ...

Page 33: ...arts Operate the answering system by following the guidance as necessary Calling back Caller ID subscribers only If caller information was received for the call you can call the caller back while listening to a message 1 Press Select during playback L To edit the number before calling back press Edit then edit the number see step 3 Editing a caller s phone number before calling back page 30 2 Call...

Page 34: ... prompts as necessary or control the unit using remote commands page 34 4 When finished hang up Voice guidance During remote operation the unit s voice guidance starts and prompts you to press 1 to perform a specific operation or press 2 to listen to more available operations Operations are presented by voice guidance in the following order Play back all messages Play back new messages Record a me...

Page 35: ...de to listen to new messages page 34 you will know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call 1 MENU i 2 1 1 2 V Select the desired setting i Save i OFF For Telecom Call Minder or TelstraClear Message Mailbox service subscribers To receive Call Minder or Message Mailbox messages and use answering system properly plea...

Page 36: ...ting only follow the steps above and press 0 in step 2 You may create your own greeting only message by following the steps on page 32 The unit plays the pre recorded greeting only message asking callers to call again if your own greeting only message is not recorded Message alert You can select whether or not the message indicator on the handset flashes slowly when new messages are recorded The d...

Page 37: ...5 KX TG4391 KX TG4392 Storing the voice mail VM access number In order to listen to your voice mail messages you must dial your service provider telephone company s voice mail access number Once you have stored your voice mail access number you can dial it automatically page 37 1 MENU i 3 3 1 2 Enter your access number 32 digits max i Save i OFF Note L When storing your voice mail access number an...

Page 38: ...ess OFF Note L If VM is not displayed the voice mail access number has not been stored Store the number page 37 L If the handset still indicates there are new messages even after you have listened to all new messages turn it off by pressing and holding OFF until the handset beeps ...

Page 39: ... V Select the desired unit i Select L To stop paging press OFF 3 When you finish talking press OFF KX TG4391 KX TG4392 1 INTERCOM L All registered handsets beep L To stop paging press INTERCOM 2 When you finish talking press INTERCOM Answering an intercom call 1 Press C to answer the page 2 When you finish talking press OFF KX TG4391 KX TG4392 1 Press INTERCOM to answer the page 2 When you finish ...

Page 40: ...arties can continue the conversation L To put the outside call on hold press HOLD To resume the conference press Conf Answering a transferred call Press C to answer the page Note L After the paging party disconnects you can talk to the outside caller Handset locator You can locate a misplaced handset by paging it 1 Base unit LOCATOR L The handset beeps for 1 minute 2 To stop paging Base unit Press...

Page 41: ...he arrow 2 Tuck the telephone line cord inside the wall mounting adaptor A Connect the AC adaptor cord and telephone line cord B 3 Insert the hooks on the wall mounting adaptor into the holes 1 and 2 on the base unit 4 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place A B Hook 2 1 2 1 ...

Page 42: ...12 To remove the wall mounting adaptor While pushing down the release levers A remove the adaptor B Charger 1 Drive the screws not included into the wall 2 Mount the charger A then slide it down B and to the right C until it is secure Available for KX TG4382 KX TG4392 Screws 220 240V AC 50 60 Hz 83 mm To single line telephone socket B A A 25 4 mm Screws 220 240 V AC 50 60 Hz A B C ...

Page 43: ...rgeable Ni MH batteries noted on page 5 13 Error L The handset s registration has failed Move the handset and base unit away from all electrical appliances and try again L The entered password was wrong in programming dial lock Enter the correct password Insert battery L The handset was placed on the base unit or charger without batteries Insert the batteries properly page 13 Invalid L There is no...

Page 44: ... tone L The base unit s AC adaptor or telephone line cord is not connected Check the connections L If you are using a splitter to connect the unit remove the splitter and connect the unit to the wall socket directly If the unit operates properly check the splitter L Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates ...

Page 45: ... use the handset away from sources of interference L Move closer to the base unit L Your unit is connected to a telephone line with DSL ADSL JetStream service We recommend that you contact your DSL ADSL service provider to have an DSL ADSL Splitter installed We do not recommend the use of generic DSL ADSL filters Contact your DSL ADSL provider for details The handset does not ring L The ringer vol...

Page 46: ...DSL ADSL service provider to have an DSL ADSL Splitter installed We do not recommend the use of generic DSL ADSL filters Contact your DSL ADSL provider for details L Other telephone equipment such as a monitored Burglar Alarm or the modem in the SKY Digital decoder may be interfering with this unit Disconnect the other equipment and try again Caller information is displayed late L Depending on you...

Page 47: ...hone company page 35 I cannot operate the answering system L Someone is using the unit Wait for the other user to finish L A caller is leaving a message Wait for the caller to finish L The handset is too far from the base unit Move closer I cannot operate the answering system remotely L You are entering the wrong remote access code If you forgot the remote access code store a new remote access cod...

Page 48: ...utton to stop Then repeat this step KX TG4382 KX TG4392 The next step should be completed within 90 seconds 3 Handset Press OK then wait until a beep sounds i OFF While registering Base registering is displayed on another handset KX TG4382 KX TG4392 If the registration fails try to deregister the handset KX TG4381 KX TG4391 Press MENU i 1 3 1 i 3 3 5 i OK i 1 then re register it again KX TG4382 KX...

Page 49: ...ocess Problem Cause solution I cannot remember the dial lock password L Turn the dial lock off using the following method 1 MENU i 2 5 1 2 Press 7 0 0 0 3 Save i Yes i OFF Problem Cause solution Liquid or other form of moisture has entered the handset base unit L Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least...

Page 50: ...g KX TG4391 KX TG4392 Approx 220 g Power consumption KX TG4381 KX TG4382 Standby Approx 1 1 W Maximum Approx 4 0 W KX TG4391 KX TG4392 Standby Approx 1 2 W Maximum Approx 4 3 W RF Transmission power 200 mW max Power supply AC adaptor 220 240 V AC 50 60 Hz Dimensions Approx height 156 mm width 49 mm depth 32 mm Mass Weight Approx 130 g RF Transmission power 200 mW max Power supply AAA R03 Ni MH bat...

Page 51: ...n dial 21 CID Caller ID 29 Conference calls 39 D Date and time 15 Dial lock 19 Direct commands 24 Display Contrast 24 E Emergency numbers 20 Error messages 43 G Greeting message 31 H Handset Deregistration 48 Locator 40 Registration 48 Headset optional 16 Hold 18 I Intercom 39 K Key tone 24 L Line mode 24 M Making calls 17 Missed calls 28 Mute 18 N Night mode 26 P Pause 17 Phonebook 20 Power failu...

Page 52: ... Hakata ku Fukuoka 812 8531 Japan Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2008 Panasonic Communications Co Ltd All Rights Reserved Serial No Date of purchase found on the bottom of the base unit Name an...

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