If a call on hold is not retrieved within a preprogrammed time period, the Hold Recall tone is heard at the
extension which put the call on hold. If the extension is engaged in a call, the Hold Alarm will be heard.
•
If an outside party is placed on hold and the call is not retrieved within a preprogrammed time period after
the Hold Recall time expires, the call is automatically disconnected.
•
Automatic Call Hold
A PT can be configured through system programming to place the current call on hold when the PT user
presses a CO, ICD Group, INTERCOM or PDN button to make or answer another call. If this feature is not
enabled, the current call will be disconnected.
[Example of Automatic Call Hold]
It is possible to receive an incoming CO line call by pressing the flashing ICD Group button. The current
intercom call (on the INTERCOM button) is placed on hold. To return to the held call, press the INTERCOM
button.
•
Call Hold Retrieve Deny
Internal Call Block (
®
9.1.14 Internal Call Block) also determines which extensions’ calls an extension
user can retrieve, i.e., if extension 101 cannot call extension 201, then it cannot retrieve extension 201’s
held calls either.
•
SLT Hold Mode
It is possible to choose how to hold and transfer a call with an SLT through system programming. The
following methods are available:
Hold
Hold
(to be Retrieved from
Another Extension)
*1
Transfer to CO
Line
Transfer to
Extension
Mode 1
Flashing the
hookswitch
+
Going on-hook
Flashing the hookswitch
+
Hold Feature No.
+
Going on-hook
Flashing the
hookswitch
+
CO Line Access
No.
Flashing the
hookswitch
+
Extension No.
Mode 2
(Default)
Flashing the
hookswitch
+
Hold Feature No.
+
Going on-hook
Flashing the hookswitch
+
Hold Feature No.
+
Going on-hook
Flashing the
hookswitch
+
CO Line Access
No.
Flashing the
hookswitch
+
Extension No.
Mode 3
Flashing the
hookswitch
+
Hold Feature No.
+
Going on-hook
Flashing the hookswitch
+
Hold Feature No.
+
Hold Feature No.
+
Going on-hook
Flashing the
hookswitch
+
Hold Feature No.
+
CO Line Access
No.
Flashing the
hookswitch
+
Extension No.
Mode 4
Flashing the
hookswitch
+
Hold Feature No.
+
Going on-hook
Flashing the hookswitch
+
Hold Feature No.
+
Hold Feature No.
+
Going on-hook
Flashing the
hookswitch
+
Hold Feature No.
+
CO Line Access
No.
Flashing the
hookswitch
+
Hold Feature No.
+
Extension No.
*1
These operations must be performed when the held call is intended to be retrieved from another extension using the holding
extension number.
If one of the following occurs frequently with an SLT, choose "
Mode 2
", "
Mode 3
", or "
Mode 4
":
Document Version 2009-12
Feature Manual
37
3.1.4 Call Hold
Summary of Contents for KX-TDE100
Page 12: ...12 Feature Manual Document Version 2009 12 Table of Contents...
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Page 101: ...Section 6 Features and Configurations F Document Version 2009 12 Feature Manual 101...
Page 122: ...122 Feature Manual Document Version 2009 12 6 1 7 FWD DND Button Group FWD Button...
Page 123: ...Section 7 Features and Configurations G Document Version 2009 12 Feature Manual 123...
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Page 129: ...Section 8 Features and Configurations H Document Version 2009 12 Feature Manual 129...
Page 136: ...136 Feature Manual Document Version 2009 12 8 1 6 Hot Line...
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Page 181: ...Section 11 Features and Configurations M Document Version 2009 12 Feature Manual 181...
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Page 278: ...278 Feature Manual Document Version 2009 12 13 1 30 PT Programming...
Page 279: ...Section 14 Features and Configurations Q Document Version 2009 12 Feature Manual 279...
Page 282: ...282 Feature Manual Document Version 2009 12 14 1 2 Quick Setup...
Page 283: ...Section 15 Features and Configurations R Document Version 2009 12 Feature Manual 283...
Page 289: ...Section 16 Features and Configurations S Document Version 2009 12 Feature Manual 289...
Page 312: ...312 Feature Manual Document Version 2009 12 16 1 9 Syslog Record Management...
Page 313: ...Section 17 Features and Configurations T Document Version 2009 12 Feature Manual 313...
Page 334: ...334 Feature Manual Document Version 2009 12 17 1 6 TRS Toll Restriction...
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Page 337: ...Section 19 Features and Configurations V Document Version 2009 12 Feature Manual 337...
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Page 359: ...Section 20 Features and Configurations W Document Version 2009 12 Feature Manual 359...
Page 368: ...368 Feature Manual Document Version 2009 12 20 1 5 Wireless XDP Parallel Mode...
Page 369: ...Section 21 Appendix Document Version 2009 12 Feature Manual 369...
Page 385: ...Index Document Version 2009 12 Feature Manual 385...
Page 391: ...Document Version 2009 12 Feature Manual 391 Notes...