Panasonic KX-TDA600 - Hybrid IP PBX Control Unit Max. 1008..., Feature Manual

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1.3 C
34 Feature Manual
The result of the holding operation can be determined through system programming. Pressing the HOLD
button again just after the first time alternates the mode between Regular and Exclusive Call Hold.
Conditions
• Call Hold Limitation
A proprietary telephone (PT) user can hold one intercom call and/or multiple CO line calls at a time. A
single line telephone (SLT) user can hold either one intercom call or one CO line call at a time. By using
the Call Park feature, PT and SLT users can hold multiple CO line calls and intercom calls
simultaneously. (
→
1.3.5 Call Park)
• Music on Hold
Music, if available, is sent to the held party. (
→
1.11.4 Music on Hold)
• Hold Recall
If a call on hold is not retrieved within a preprogrammed time period, the Hold Recall tone is heard at
the extension which put the call on hold. If the extension is engaged in a call, the Hold Alarm will be
heard.
• If an outside party is placed on hold and the call is not retrieved within a preprogrammed time period
after the Hold Recall time expires, the call is automatically disconnected.
• Automatic Call Hold
A PT can be configured through system programming to place the current call on hold when the PT
user presses a CO, ICD Group, INTERCOM or PDN button to make or answer another call. If this
feature is not enabled, the current call will be disconnected.
[Example of Automatic Call Hold]
It is possible to receive an incoming CO line call by pressing the flashing ICD Group button. The current
intercom call (on the INTERCOM button) is placed on hold. To return to the held call, press the
INTERCOM button.
• Call Hold Retrieve Deny
Internal Call Block (
→
1.9.14 Internal Call Block) also determines which extensions' calls an extension
user can retrieve, i.e., if extension 101 cannot call extension 201, then it cannot retrieve extension 201's
held calls either.