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1.4.3 Talking to Two Parties Alternately (Call Splitting)

When talking to one party while the other party is on hold, you can swap the calls back and forth (alternately).

To alternate between the parties leaving one party on hold temporarily

PT/PS

During a conversation

Press

TRANSFER

Talk to the
other party.

Talk to the
original party.

TRANSFER

Press

DSS

or dial

the other

party's extension number

Press

TRANSFER

extension no.

(DSS)

TRANSFER

C.Tone

The other party will be on hold.

SLT

During a conversation

Talk to the
other party.

Talk to the
original party.

Dial

the other party's

extension number

Press

Recall/

hookswitch

extension no.

Press

Recall/

hookswitch

C.Tone

The other party will be on hold.

To leave the conversation and then let the two parties talk

PT/PS

Press

DSS

or dial

the other

party's extension number

Talk to the
other party.

During a conversation

Press

TRANSFER

extension no.

(DSS)

TRANSFER

Press

TRANSFER

C.Tone

On-hook.

User Manual

1.4.3 Talking to Two Parties Alternately (Call Splitting)

Summary of Contents for KX-TDA100D

Page 1: ...a Panasonic Hybrid IP PBX Please read this manual carefully before using this product and save this manual for future use KX TDA100D PDMPR Software File Version 5 1000 or later Hybrid IP PBX User Man...

Page 2: ...cted to your message box to let callers leave voice messages when you are unable to answer the phone Built in Simplified Voice Message Hello this is 204 Please leave your message 1 8 11 Using Your PS...

Page 3: ...re that a separate telephone not dependent on local power is available for emergency use Prior to connection of this product please verify that the intended operating environment is supported Satisfac...

Page 4: ...PTs may become busy and you may not be able to make or receive calls depending on the network status The contents of this manual apply to PBXs with a certain software version as indicated on the cove...

Page 5: ...e WARNING This notice means that misuse could result in death or serious injury CAUTION This notice means that misuse could result in injury or damage to property Trademarks The Bluetooth word mark an...

Page 6: ...owing Do not use the product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Avoid using wired telephones during an electrical sto...

Page 7: ...power strips extension cords etc are used in a manner that exceeds their rated capacity they emit large amounts of heat which could cause a fire Regularly clean dust off of all equipment Excessive amo...

Page 8: ...roper ventilation is provided When this product is no longer in use make sure to detach it from the wall To protect this unit from static electricity do not touch any external connectors of the unit S...

Page 9: ...ay from heating appliances and devices that generate electrical noise such as fluorescent lamps motors and televisions These noise sources can interfere with the performance of the PBX If you are havi...

Page 10: ...rectives 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the en...

Page 11: ...3 Talking to Two Parties Alternately Call Splitting 68 1 4 4 Answering Call Waiting 70 1 4 5 Multiple Party Conversation 75 1 4 6 Mute 84 1 4 7 Letting Other People Listen to the Conversation Off hoo...

Page 12: ...5 If a Voice Processing System is Connected 149 1 11 Administrative Features 154 1 11 1 Using the Telephones in a Hotel type Environment Hospitality Features 154 1 11 2 Recording Information Using Pre...

Page 13: ...213 4 1 Troubleshooting 214 4 1 1 Troubleshooting 214 4 2 Feature Number Table 218 4 2 1 Feature Number Table 218 4 3 What is This Tone 228 4 3 1 What is This Tone 228 Index 233 User Manual 13 Table o...

Page 14: ...14 User Manual Table of Contents...

Page 15: ...Section 1 Operation This chapter shows you step by step how to use each feature Read this chapter to become familiar with the many useful features of this PBX User Manual 15...

Page 16: ...lephone which does not have feature buttons you may change one of the unused flexible buttons to a feature button Refer to 3 1 3 Customising the Buttons Registration for Your Portable Station PS Your...

Page 17: ...efer to 1 13 Using a Display Proprietary Telephone Notice In this manual the display messages are described in English Your Extension Number If you use a Panasonic display proprietary telephone you ca...

Page 18: ...Doorphone On hook One of the following Hang up Press the SP PHONE button Press CANCEL button Press the hookswitch lightly Press the corresponding feature button on the proprietary telephone Talk desir...

Page 19: ...ng Instructions for PS These buttons make operations simple The illustrations may differ from the buttons on your telephone Buttons on the PT Flexible Buttons Used to make or receive an outside call C...

Page 20: ...g a telephone number This button also functions as the PROGRAM button when there is no PROGRAM button on your telephone REDIAL REDIAL Used to redial the last dialled number MESSAGE MESSAGE Used to lea...

Page 21: ...item displayed on the bottom of the display AUTO ANS MUTE AUTO ANS Auto Answer MUTE Used to receive an incoming call in hands free mode or mute the microphone during a conversation TRANSFER TRANSFER U...

Page 22: ...her call without hanging up This button also functions as a CANCEL button while on hook CONF CONF Conference Used to establish a multiple party conversation FWD DND Call Forwarding FWD Do Not Disturb...

Page 23: ...gramming mode VOL Navigator Key Volume Key Used to adjust the volume and the display contrast or select desired items ENTER Used to confirm the selected item CANCEL Used to cancel the selected item Us...

Page 24: ...tion Message for Another Extension Used to have a Message button for another extension Call Forwarding FWD Do Not Disturb DND Both calls Used to forward all calls to a specified destination or refuse...

Page 25: ...ction CLIR Used to switch between the CLIP and CLIR services Connected Line Identification Restriction COLR Used to switch between the COLP and COLR services ISDN Hold Used to transfer a call using te...

Page 26: ...Not Ready Primary Directory Number PDN Used to make and receive both outside and intercom calls Secondary Directory Number SDN Used to show the current status of another extension call the extension...

Page 27: ...ion Selection DSS button PT and SLT PT SLT PS Off hook Talk Dial extension number or press DSS OR extension no DSS Feature title Operation steps The description of the icons are explained on Icon Desc...

Page 28: ...teries Voice Processing System PC Printer Telephone Company Hybrid IP PBX PC CS PS Wireless Phone Fax Machine KX T7636 KX T7633 PC USB ISDN Telephone Amplifier PC SLT DPT DSS Console IP PT IP Softphon...

Page 29: ...N button once or twice depending on the mode of the SDN button For details refer to 1 5 1 Primary Directory Number PDN Secondary Directory Number SDN Extension To call using a directory refer to 1 13...

Page 30: ...outside line automatically Automatic Line Access PT SLT PS Off hook Talk Dial outside phone number Press L CO or enter automatic line access number OR 0 9 L CO outside phone no The automatic line acce...

Page 31: ...will re access the outside line and provide external dial tone Pressing the Terminate button will provide intercom dial tone You can dial the new phone number without going on off hook Hands free Oper...

Page 32: ...on is busy Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Network Direct Station Selection NDSS button Using an Account Code Account Code Entry You may give a specified account...

Page 33: ...9 Depending on the settings of your PBX you may be required to enter an account code to make an outside call If you enter the wrong code press the key and re enter the account code For your convenien...

Page 34: ...g Off hook PT PS One touch Dialling Customising Your Phone 3 1 3 Customising the Buttons Create or edit a One touch Dialling button store the desired phone number or feature number Using Numbers Store...

Page 35: ...al system speed dialling number 3 digits system speed dialling no OR AUTO DIAL STORE To call using a directory refer to 1 13 2 Using the Directories To a Preset Number by Going Off hook Hot Line You c...

Page 36: ...re more time after going off hook to dial another telephone number or extension number Customising Your Phone 3 1 2 Settings on the Programming Mode Preferred Line Assignment Outgoing Select the seize...

Page 37: ...REDIAL if you hear a busy tone again press REDIAL to retry Automatic Redial To redial automatically press the SP PHONE button and then the REDIAL button or press the REDIAL button directly It will ke...

Page 38: ...llback Busy You can set the telephone to receive callback ringing when a dialled extension becomes idle when your desired outside line that is in use by another extension becomes idle You cannot set A...

Page 39: ...Callback Busy Cancel Off hook PT SLT PS On hook 4 6 Enter 46 C Tone Setting Callback on an ISDN Line Completion of Calls to Busy Subscriber CCBS You can set the telephone to receive callback ringing w...

Page 40: ...ne 1 Depending on the type of the other party s telephone you may be able to talk to the other party using the speaker and the microphone Off hook Call Announcement OHCA or you can send a call announc...

Page 41: ...ler back by a simple operation For an extension leaving a message waiting indication To leave a message waiting indication PT SLT PS Press MESSAGE or enter 4 On hook When the called extension is busy...

Page 42: ...or more Message for Another Extension buttons These buttons can accept the message waiting notification of other extensions or various incoming call distribution groups In other words you can monitor...

Page 43: ...B Tone C Tone Parties in the conversation Party joining the call During a conversation C Tone Talk A three party conversation is now established CO OR SDN PDN OR To join another conversation you must...

Page 44: ...ss TRANSFER TRANSFER To continue You can also deny others the possibility of joining your conversation Default Allow Refer to 1 8 7 Preventing Other People from Joining Your Conversation Executive Bus...

Page 45: ...rts Press red DSS PDN or SDN or dial extension number extension no DSS SDN OR OR PDN OR To an Extension Refusing the Call DND Override The preprogrammed extension can call someone who has set the DND...

Page 46: ...ISDN service again outside line Seize outside line If all required digits are stored Requires to dial additional digits service code OR ISDN Service ISDN Service ISDN Service Availability of features...

Page 47: ...e other party immediately after confirmation tone Ring Ring Hello OR To change the method After dialling Enter PT SLT PS Talk C Tone If the called party uses a single line telephone or portable statio...

Page 48: ...ion no extension no desired phone no Dial your extension number Enter extension PIN max 10 digits If a wrong extension PIN is entered you hear an alarm tone Dial desired phone number Seize outside lin...

Page 49: ...number DISA phone no From Outside Telephone In No Security Mode Trunk Security Mode Off hook Dial DISA phone number Enter extension PIN or verification code PIN max 10 digits DISA phone no In All Secu...

Page 50: ...on PIN or verification code PIN max 10 digits extension PIN OR C Tone D Tone DISA phone no PIN Personal Identification Number your extension no verification code OR verification code PIN Callers from...

Page 51: ...rds verification code PIN extension PIN secret c Selecting complex random PINs that cannot be easily guessed d Changing PINs regularly Time limit Both parties will hear an alarm tone fifteen seconds b...

Page 52: ...l your extension number Enter extension PIN max 10 digits If a wrong extension PIN is entered you hear an alarm tone Dial desired feature number 7 4 C Tone D Tone PIN Personal Identification Number Th...

Page 53: ...can receive a call and have a conversation in hands free mode using the SP PHONE button Customising Your Phone 3 1 2 Settings on the Programming Mode Preferred Line Assignment Incoming Select the sei...

Page 54: ...When an outside call arrives you will hear the caller talking after a preprogrammed number of rings Hands free Answerback for outside calls requires system programming To set cancel Press AUTO ANS Wh...

Page 55: ...Call Pickup Picks up a specified extension s call PT SLT PS Off hook Press flashing DSS Enter 40 and then dial group number 2 digits Or enter 41 and then dial extension number Talk Group Directed 4 0...

Page 56: ...r These calls can be answered from any extension Through an external speaker Off hook Dial speaker number 1 digit speaker no PT SLT PS Talk While hearing a tone Enter 42 2 4 C Tone You can also receiv...

Page 57: ...on or complete transferring a call To answer Press Answer Talk PT Answer To transfer a call PT During a conversation Press DSS or dial desired phone number The called party answers Seize outside line...

Page 58: ...y answers The other party is placed on hold and the destination extension is called immediately DSS Release To end a conversation Press Release PT During a conversation Release Customising Your Phone...

Page 59: ...he information on the malicious call later on To request MCID Talk or on hook During a conversation or when hearing a reorder tone after the calling party hangs up PT SLT PS Enter 7 3 Press TRANSFER o...

Page 60: ...f an outside call is not answered within a specified time it is automatically disconnected Transferring to an Extension in the PBX To transfer Press DSS or dial extension number On hook Talk During a...

Page 61: ...This step can be omitted System programming is required to use the One touch Transfer feature during a conversation with an extension Transferring to an Outside Party Using the PBX Service Some extens...

Page 62: ...he TRANSFER button corresponding CO ICD Group or INTERCOM button or the hookswitch Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button Transferrin...

Page 63: ...d To retrieve the held call press the TRANSFER button Recall hookswitch Even if you go on hook while transferring a call it is transferred After the call is transferred the line becomes idle Customisi...

Page 64: ...our held call Regular Hold or not Exclusive Call Hold As they can be alternated ask your manager what the current mode is To hold Call Hold On hook During a conversation PT PS Press HOLD or press TRAN...

Page 65: ...3 5 OR OR CO OR INTERCOM A confirmation tone is heard A confirmation tone is heard The CO or INTERCOM button light shows the current status as follows Regular Hold mode Flashing green slowly Your held...

Page 66: ...fied parking zone Specified or any idle parking zone Auto If a Call Park button and Call Park Automatic Park Zone button have been established you can select either way to park by simply pressing the...

Page 67: ...rked automatically confirm the parking zone number on the display If a call is not retrieved within a specified time you will hear an alarm as a reminder Call Park Recall If an outside call is not ans...

Page 68: ...ion no OR DSS OR TRANSFER C Tone The other party will be on hold SLT During a conversation Talk to the other party Talk to the original party Dial the other party s extension number Press Recall hooks...

Page 69: ...rty s extension number Talk to the other party During a conversation Press Recall hookswitch extension no OR C Tone On hook Press Recall hookswitch OR User Manual 69 1 4 3 Talking to Two Parties Alter...

Page 70: ...o use it Default Disable No call Intercom calls No tone Outside calls You can answer the second call by disconnecting 1 or holding 2 the current call 1 To disconnect the current call and then talk to...

Page 71: ...rieve the first call 2 1 To disconnect the second call and then talk to the original party PT PS During a conversation Off hook On hook Talk to the original party Press CO ICD Group PDN SDN or INTERCO...

Page 72: ...again PT PS Press HOLD During a conversation Disregard this step if both parties are extensions HOLD Talk to the original party Off hook On hook Talk to the new party Press CO ICD Group PDN SDN or IN...

Page 73: ...handset Refer to 1 8 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHCA The caller s name or number is displayed for five seconds in fifteen second intervals while wai...

Page 74: ...LT PS Press FLASH RECALL or EFA Enter 60 6 0 Press TRANSFER or Recall hookswitch OR OR TRANSFER FLASH RECALL OR EFA To return to the original party repeat the operation In this case the FLASH RECALL b...

Page 75: ...e or more parties to your conversation To establish a conference call Press CONF or TRANSFER Press CONF Dial desired phone number Seize outside line before dialling outside phone number PT PS Talk wit...

Page 76: ...side party during a two party conversation PT PS Press HOLD During a conversation Press the flashing CO PDN or SDN CO Talk to the new party Press CONF or TRANSFER OR Talk to the original party Press t...

Page 77: ...e To add another party on hold to a conference PT PS During a 3 to 7 party conference Press the flashing CO ICD Group PDN or SDN corresponding to the party on hold Talk with multiple parties Press CON...

Page 78: ...to Flash Recall mode through system programming During a three party conversation pressing the TRANSFER button or Recall hookswitch alternates between the other parties in the conversation You can hav...

Page 79: ...ore a specified timeout The originating extension user will hear an alarm tone before timeout The call is disconnected when the timer runs out unless the originating extension returns to the conferenc...

Page 80: ...ing a three party conference PT PS Press TRANSFER TRANSFER On hook SLT Press Recall hookswitch On hook During a three party conference To leave a conference call involving two outside parties and have...

Page 81: ...ons that have that S CO button Other extension S CO S CO Press the flashing S CO within 5 seconds A three party conversation is now established Talk C Tone Only an S CO button can be used for this ope...

Page 82: ...number TRANSFER Press TRANSFER TRANSFER Enter 62 2 6 C Tone Enter 3 3 C Tone Dial desired phone number desired phone no SLT Talk with multiple parties Enter 3 Press Recall hookswitch Talk to the new p...

Page 83: ...complete a conversation During a conversation PT SLT PS On hook Customising Your Phone 3 1 3 Customising the Buttons Create or edit an ISDN Hold button User Manual 83 1 4 5 Multiple Party Conversatio...

Page 84: ...ning to the other party on the phone through the speaker or the handset To set cancel Press MUTE PT During a conversation AUTO ANS MUTE The AUTO ANS MUTE button light shows the current status as follo...

Page 85: ...programming Hands free operation You can have a conversation in hands free mode using the SP PHONE button You can perform other tasks simultaneously Helpful hints for hands free operation If it is di...

Page 86: ...election To talk using the headset Press SP PHONE PT SP PHONE To use the handset during a conversation using the headset PT Off hook To talk in hands free mode during a conversation using the headset...

Page 87: ...o to improve the signal Noise Signals are transmitted between this module and the Bluetooth headset using radio waves For maximum distance and noise free operation it is recommended that the module is...

Page 88: ...The extension that is registered as the destination of an SDN button must have at least one PDN button One extension can have up to 8 PDN buttons An extension can have only one SDN button for each PDN...

Page 89: ...D Tone Press the SDN again PT PS SDN When performing SDN Direct Dial to call the corresponding PDN extension the SDN button light shows the current status of the destination extension as follows Green...

Page 90: ...ion only Regular Hold PT PS Talk Talk Press flashing green PDN or SDN SDN PDN OR SDN PDN OR Press flashing red PDN or SDN If a call is not retrieved within a specified time you will hear an alarm as a...

Page 91: ...e you have to press the SDN button twice to transfer the call unless you used that SDN button to answer an incoming call Customising Your Phone 3 1 2 Settings on the Programming Mode Preferred Line As...

Page 92: ...within a specified time period Busy No Answer BSY NA All calls are forwarded when you do not answer within a specified time period or when your extension is busy Follow Me From If you fail to set the...

Page 93: ...Enter 0 to 2 as you desire OR destination extension no max 32 digits outside phone no outside line access no C Tone To set Follow Me from another extension PT SLT PS your extension no On hook Dial you...

Page 94: ...n number ICD Group extension no Off hook 5 6 4 Both Calls Intercom Calls Outside Calls OR OR Enter 71 1 7 Enter 4 to 6 as you desire Enter On hook Enter destination extension number Or enter outside l...

Page 95: ...utside calls are also forwarded to the destination assigned for outside calls When intercom calls are set to be handled differently from outside calls forwarding type forward destination we recommend...

Page 96: ...parallel for outside calls for up to 4 virtual PSs in an ICD Group Virtual PS A virtual PS is a dedicated extension number assigned to a non existent portable station PS to allow access to outside des...

Page 97: ...o Answer OR destination extension no max 32 digits outside phone no outside line access no While on hook when in FWD DND Setting Mode AUTO DIAL STORE Press STORE to set OR Enter 2 to 5 1 2 Intercom Ca...

Page 98: ...e line access no While on hook when in FWD DND Setting Mode AUTO DIAL STORE Press STORE to set OR Enter 1 A confirmation tone will be heard FWD All Calls 1 To cancel ringing To set ringing 7 4 6 5 Vir...

Page 99: ...ly PT SLT PS 7 5 your MSN Enter your multiple subscriber number MSN desired phone no Enter desired phone number Enter Enter C Tone outside line no Enter Enter outside line number 3 digits To cancel PT...

Page 100: ...er Extension from Your Extension You may hear a busy tone when trying to access your message box if too many other users are already accessing their message boxes In that case wait a few minutes and t...

Page 101: ...dial key Press STORE or any dial key 0 9 1 0 Clear Rerecord OR Enter 0 or 1 while the greeting message is being played back A confirmation tone is heard To play back PT SLT PS Off hook Enter 38 2 Ente...

Page 102: ...ter 8 8 3 C Tone Record message 1 0 2 3 Day Night Lunch Break Enter the desired time mode 1 Enter 1 Example You have reached John I am sorry I am out for lunch right now Please leave a message C Tone...

Page 103: ...tted To clear 0 Enter 0 C Tone On hook PT SLT PS Off hook Enter 38 8 Enter 8 8 3 1 0 2 3 Day Night Lunch Break Enter the desired time mode If both the greeting message for a certain time mode and the...

Page 104: ...Enter floating extension number for SVM card Enter required number 2 0 3 4 5 Cancel All Calls Busy No Answer Busy No Answer Off hook Enter 71 Enter 0 to 2 as you desire 1 2 0 Both Calls Intercom Calls...

Page 105: ...eeting message Record message OR dial key On hook or press any dial key 0 9 Voice message recording will stop you will hear a notification tone and the call will be disconnected in the following cases...

Page 106: ...SSAGE PT SLT PS Off hook Enter 38 8 3 3 Enter 3 PT SLT PS Off hook MESSAGE OR 2 Press MESSAGE or enter 702 7 0 To clear the voice message that you are listening to PT SLT PS While hearing the voice me...

Page 107: ...d for voice messages that have previously been listened to Please note that the information shown on the display may vary depending on the information that was received and the type of telephone used...

Page 108: ...alarm tone PIN Personal Identification Number Enter 38 8 3 3 Enter 3 C Tone D Tone When you press the Message button while on hook to play back voice messages Display Lock is temporarily deactivated...

Page 109: ...r tone when you try to leave a voice message directly in the message box of another extension that message box is unavailable You can enter another extension number by pressing When accessing your mes...

Page 110: ...T PS 7 4 Enter 47 extension PIN Dial desired extension number Enter extension PIN for that extension max 10 digits If the wrong extension PIN is entered you hear an alarm tone C Tone D Tone PIN Person...

Page 111: ...ple 1 Will Return Soon 2 Gone Home 3 At Ext Extension number 4 Back at Hour Minute 5 Out until Month Day 6 In a Meeting 7 8 9 A message assigned for each extension Personal Absent Message To set Enter...

Page 112: ...as represented by the using 0 to 9 or The preprogrammed messages can be changed through system programming To create your personal message Message no 9 refer to 3 1 2 Settings on the Programming Mode...

Page 113: ...new PIN and unlock your extension by entering it If your extension is locked by this feature it cannot perform features as follows Making outside calls Changing the call forwarding destination If you...

Page 114: ...After you make an outside call Extension Dial Lock is automatically activated again 114 User Manual 1 6 4 Preventing Other People from Using Your Telephone Extension Dial Lock...

Page 115: ...Enter 33 Wait for an answer paging group no 3 3 C Tone If the group which you paged is already being used for paging you hear a busy tone Paging and then Transferring a Call Announce Talk On hook Dur...

Page 116: ...After you go on hook the caller can talk to the person who answers the page 116 User Manual 1 7 1 Paging...

Page 117: ...2 1 C Tone The following are extensions that cannot receive a paging announcement Portable station Single line telephone Proprietary telephone that is ringing or busy Proprietary telephone in Paging D...

Page 118: ...otification tone if they want to join the conversation To make answer a broadcasting call Off hook Announce PT Dial broadcasting group number 1 digit Enter 32 Wait for an answer broadcasting group no...

Page 119: ...y who joined the conversation last Press TRANSFER TRANSFER To disconnect the party who joined the conversation last from the broadcast Press FLASH RECALL FLASH RECALL In this case the FLASH RECALL but...

Page 120: ...g to the caller Press Recall hookswitch OR DSS Press corresponding DSS A notification tone occurs and the display shows the called party s information Wait for reply Talk Introduce the called party to...

Page 121: ...ecorded message To set On hook Enter 0 for once or 1 for daily AM PM 0 1 Enter hour 01 12 and minute 00 59 and then 0 for AM or 1 for PM Or enter hour 00 23 and minute 00 59 hour minute Off hook OR OR...

Page 122: ...ton The alarm keeps ringing for preprogrammed seconds If you receive an incoming call during ringback the ringing starts after the ringback stops If you are having a conversation exceeding alarm ringi...

Page 123: ...eful for example when you are in a meeting or busy To set cancel On hook Enter 1 to set or 0 to cancel PT SLT PS Set Cancel 1 0 OR Off hook Enter 71 1 2 0 Both Calls Intercom Calls Outside Calls OR OR...

Page 124: ...ure is set the Call Forwarding FWD feature does not work Specified extensions can override this feature and call DND extensions DND Override When making a call using an SDN button to a PDN extension w...

Page 125: ...status To switch the FWD DND status for intercom calls PT FWD DND Press the fixed FWD DND button While on hook when in FWD DND Setting Mode The current FWD DND status for intercom calls is displayed...

Page 126: ...This step can be omitted 126 User Manual 1 8 2 Refusing Incoming Calls Do Not Disturb DND...

Page 127: ...ire On hook Enter 731 PT SLT PS No call Tone OHCA Whisper OHCA 0 1 OR 2 OR 3 OR 3 1 7 C Tone To set cancel for outside calls Automatic Call Waiting Off hook Enter 0 or 1 On hook PT SLT PS Enter 732 3...

Page 128: ...led party sees the number of the line used subscriber s number If you select Your extension they see the telephone number assigned on your extension To show either the number assigned to the outside l...

Page 129: ...ange the mode by pressing a preset COLR button while on hook The COLR button light shows the current status as follows Off shows your telephone number Red on prevents your telephone number being displ...

Page 130: ...change the mode by pressing a preset CLIR button while on hook The CLIR button light shows the current status as follows Off shows your telephone number Red on prevents your telephone number being di...

Page 131: ...ide Deny Off hook On hook Enter 1 to prevent or 0 to allow PT SLT PS Prevent Allow 1 0 OR Enter 733 3 3 7 C Tone Some extensions may be prohibited from performing this feature User Manual 131 1 8 7 Pr...

Page 132: ...a radio can be connected If your extension becomes busy off hook making or receiving a call etc the music stops temporarily When you go back on hook the music starts again To select and set cancel Of...

Page 133: ...uring a conversation Set this feature if your extension has a data communication device such as a PC or fax machine connected to ensure secure data transmission To set cancel Off hook On hook Enter 1...

Page 134: ...ch Break button light shows the current status as follows Off Day mode Green on Lunch mode Flashing green Break mode Red on Night mode Flashing red Holiday mode Any extension user except the managers...

Page 135: ...number of the paired telephone Press CANCEL PS phone no extension no Press TALK Enter 48 4 8 1 C Tone Enter 1 To cancel PS PS Press CANCEL Press TALK Enter 48 4 8 0 C Tone Enter 0 Some wired telephon...

Page 136: ...ension users Off Call Pickup Deny Allow Call Forwarding FWD 1 Off Absent Message Off Paging Deny Allow Timed Reminder Cleared Do Not Disturb DND 1 Off Call Waiting for intercom calls 1 Call Waiting fo...

Page 137: ...e period wrap up time when you will not receive calls after completing a previous call This time can be used for you to write a report and so on You can also manually select Not Ready mode to temporar...

Page 138: ...Log out of a specified group Log in Log out of a specified group To enter leave Not Ready mode PT SLT PS On hook Off hook 5 3 7 Not Ready Ready 1 0 OR Enter 735 Enter 1 or 0 C Tone To set cancel Not...

Page 139: ...es not receive calls through any group even if it belongs to multiple groups The last remaining logged in extension may not be allowed to log out depending on system programming The Supervisor extensi...

Page 140: ...onitor Monitoring the Call Status and Log in Log out Status SPRVS EXIT EXIT LOG EXIT 739 ICD Group Incoming Call Distribution Group ICD Group extension no Monitoring the Status of Waiting Calls The Su...

Page 141: ...maximum displayable digits Monitoring and Changing the Log in Log out Status of Extensions The Supervisor extension can monitor the Log in Log out status of the incoming call distribution group member...

Page 142: ...he current status as follows Off The extension is not in the group Green on Log in Ready mode Flashing green Log in Not Ready mode Red on Log out mode 142 User Manual 1 9 2 Monitoring and Controlling...

Page 143: ...ue to a preset destination manually This feature is also known as Hurry up Transfer To forward the waiting call PT PS Press red or flashing red Hurry up Hurry up The Hurry up button light shows the cu...

Page 144: ...or Doorphone Call Opening a Door Door Open Doorphone Call To call from the doorphone Press doorphone button Doorphone Talk C Tone To answer a call from the doorphone Off hook PT SLT PS To call the doo...

Page 145: ...sion Off hook On hook Enter doorphone number 2 digits PT SLT PS Enter 55 5 5 C Tone doorphone no From any extension while talking to the doorphone PT SLT PS On hook Enter 5 5 C Tone The door open will...

Page 146: ...itch on a relay e g alarm connected to the PBX To switch on the relay Off hook Enter relay number 2 digits relay no PT SLT PS C Tone Enter 56 6 5 On hook The relay will be switched off after a specifi...

Page 147: ...alert call from an external sensor e g security alarm connected to the PBX To answer a sensor call Off hook PT SLT PS On hook D Tone If you do not answer a sensor call within a specified time period t...

Page 148: ...ter desired service code desired service code Enter desired service code Press Recall hookswitch Press FLASH RECALL or EFA Or press TRANSFER and then enter 60 While hearing a tone While hearing a tone...

Page 149: ...Message button the Message light turns on when a message is left in your mailbox You will hear an indication tone when going off hook regardless of whether or not your telephone has a Message button Y...

Page 150: ...voice mail floating extension number Off hook PT SLT PS OR voice mail floating extension no MESSAGE Indication tone after going off hook 1 s You can access a voice mail with one touch The default voic...

Page 151: ...a message Before operating Create a Live Call Screening LCS button Personal Programming Select the mode either Hands free or Private Personal Programming Set the extension PIN Personal Identification...

Page 152: ...eature status as follows Off LCS is off Flashing green rapidly Alerting in the Private mode Flashing green slowly Monitoring Red on LCS is on The manager extension can clear an extension PIN Only the...

Page 153: ...Transfer Press One touch Two way Transfer During a conversation PT PS One touch Two way Transfer The Two way Record button light Two way Transfer button light or One touch Two way Transfer button lig...

Page 154: ...perator can set automatic wake up calls for guest rooms Check in Check out Setting a Timed Reminder to a Room Extension Remote Wake up Call Cleaned up The hotel operator must be using a 6 line display...

Page 155: ...check in all billing data previously charged to the extension will be cleared automatically When the room status of extensions is changed detailed room status information is recorded automatically Th...

Page 156: ...o record edit room charges and check out a room with without printing an invoice Press Check out Dial extension number and then press ENTER or press desired DSS OR extension no DSS While on hook ENTER...

Page 157: ...00 9 48 Minibar 4 00 Tax 10 000 0 36 Others 0 00 Tax 15 000 0 00 Total FR 108 30 Tax Total 9 84 Sheet 002 01 01 00 06 52PM 202 01 Call amount 0012 02 01 00 06 07PM 202 01 123456789 02 01 00 07 30PM 20...

Page 158: ...once or 1 for daily Once Daily 1 1 0 C Tone Dial extension number or press desired DSS OR extension no DSS AM PM 0 1 Enter hour 01 12 and minute 00 59 and then 0 for AM or 1 for PM Or enter hour 00 2...

Page 159: ...minder Start Timed Reminder No Answer Timed Reminder Answer 02 02 00 02 02 00 02 02 00 Users of PTs without displays can confirm only whether a Timed Reminder has been set or not by following the step...

Page 160: ...Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Cleaned up button 160 User Manual 1 11 1 Using the Telephones in a Hotel type Environment Hospitality Features...

Page 161: ...e Depending on the content of the selected message you may be required to enter a numeric parameter such as a price or time Enter the correct number of characters as required for the message For infor...

Page 162: ...l Identification Number in 3 1 1 Customising Your Phone Personal Programming Your previous extension will receive the old settings of your new extension Extension settings can be exchanged between SLT...

Page 163: ...full and other call arrives the oldest call is deleted You can modify the logged telephone number When the Call Log button light turns on there is a call which you did not answer The following informa...

Page 164: ...ws the current status as follows Off No incoming call Or you have already viewed the call log Red on You have missed calls to view If your call is answered by another extension the caller s informatio...

Page 165: ...hook REDIAL REDIAL System programming is required for this operation This operation is available only for digital proprietary telephones with a display To store the caller s information in personal sp...

Page 166: ...n until desired party appears While on hook Off hook The display order is as follows One time Personal Speed Dialling Directory Two times System Speed Dialling Directory Three times Extension Number D...

Page 167: ...TORE Telephone numbers and names displayed are stored using the first spare Personal Speed Dialling memory available PS user Refer to Operating Instructions for PS For more details refer to To store t...

Page 168: ...Table 1 Standard mode 168 User Manual 1 13 2 Using the Directories...

Page 169: ...Table 1 Standard mode for RU model User Manual 169 1 13 2 Using the Directories...

Page 170: ...Table 2 Option mode 170 User Manual 1 13 2 Using the Directories...

Page 171: ...Table 2 Option mode for CE model User Manual 171 1 13 2 Using the Directories...

Page 172: ...Table 2 Option mode for RU model 172 User Manual 1 13 2 Using the Directories...

Page 173: ...o Answer Group Call Pickup 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Directed Call Pickup 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Paging 1 7 1 Paging Door...

Page 174: ...174 User Manual 1 13 3 Accessing System Features System Feature Access...

Page 175: ...Section 2 Manager Operation This chapter shows the manager how to control the other extensions or the PBX User Manual 175...

Page 176: ...ension Dial Lock This feature is also known as Remote Station Lock Control Off hook PT SLT PS Enter 78 8 7 Enter extension number extension no Enter 2 to unlock or 3 to lock 2 3 Unlock Lock OR On hook...

Page 177: ...ook PT SLT PS Off hook On hook Enter 780 1 0 2 3 Day Night Lunch Break Enter 0 to 3 as you desire 8 0 7 C Tone To select the time service switching mode Automatic Manual PT PS Press Time Service Switc...

Page 178: ...ing Your Phone 3 1 3 Customising the Buttons Create or edit a Time Service Day Night Lunch Break button or a Time Service Switching Mode Automatic Manual button 178 User Manual 2 1 2 Time Service Mode...

Page 179: ...ction Call Barring Press Toll Restriction Call Barring On hook The extension can hear the dial tone and then make a call C Tone The restriction level is changed to the preprogrammed level of Toll Rest...

Page 180: ...n the office through external speakers To select and start stop the background music PT SLT PS Off hook On hook Enter 35 BGM no OR 0 Enter BGM number 1 digit or 0 to stop 5 3 external pager no OR C To...

Page 181: ...ssages have their own extension numbers You can select the desired message You have two methods for recording a message One is recorded using the handset and the other is recorded from an external BGM...

Page 182: ...digit BGM port no Press CONF 3 6 AUTO DIAL STORE CONF Progress Tone C Tone C Tone C Tone Enter OGM floating extension number OGM floating extension no To clear the message PT Off hook 0 Enter 36 Ente...

Page 183: ...an manually enable the outside line and allow users to use it again To re enable an outside line Off hook 7 On hook 8 5 Enter outside line number 3 digits outside line no C Tone Enter 785 PT SLT PS In...

Page 184: ...to another PBX the manager can stop the PBX from monitoring it Any NDSS buttons set to monitor that extension will also stop monitoring PT and SLT PT PS Off hook NDSS Dial another PBX extension number...

Page 185: ...ection 3 Customising Your Phone System This chapter shows you how to customise your individual telephone or PBX according to your needs Find the desired setting and program as necessary User Manual 18...

Page 186: ...u can assign a password to each extension The following features require an extension PIN 1 Screening calls Live Call Screening LCS 2 Prohibiting other people from seeing your personal speed dialling...

Page 187: ...f the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Keeping your PIN secret b Selecting a complex random PIN that cannot be easily guessed c Changing your PIN regular...

Page 188: ...e To exit To enter the programming mode Follow Selection Parameter Press PROGRAM or PAUSE Press PROGRAM or PAUSE selection parameter programming input OR PROGRAM PAUSE OR PROGRAM PAUSE Press ENTER or...

Page 189: ...splay Backlight Selection 1 2 Would you like to turn on the display backlight of the telephone 0 4 0 Yes Automatic 1 Yes always On 2 No always Off Hot Line Would you like to dial a preset number simpl...

Page 190: ...wer when you go off hook 2 0 0 No line 1 The longest ringing line when multiple calls arrive 2 CO button no 01 36 3 or CO A CO ICD Group button 3 PDN A PDN button Alternate Receiving Ring Voice 1 How...

Page 191: ...ou receive a call while already on the phone 3 0 0 No Off 1 Yes On Manual Call Waiting How would you prefer to receive call waiting notifications for intercom calls 3 1 0 No call Off 1 Tone BSS 2 Voic...

Page 192: ...when you do not answer or when your extension is busy FWD N A Timer To set the timer for No Answer and Busy No Answer 5 3 0 120 seconds Default 15 seconds Call Pickup Deny Should you prohibit other pe...

Page 193: ...our extension PIN or change the stored extensionPIN 9 0 extension PIN max 10 digits ENTER STORE same extension PIN To set an extension PIN stored extension PIN new extension PIN max 10 digits ENTER ST...

Page 194: ...tal proprietary telephones 7 Only available for KX NT300 series except KX NT321 KX DT343 KX DT346 telephones 8 Registering and cancelling a Bluetooth wireless headset may take time Please avoid any in...

Page 195: ...ber max 32 digits Enter name max 20 characters name Press PROGRAM or PAUSE phone no OR PROGRAM PAUSE PROGRAM PAUSE OR Enter 10 and then press ENTER Or press STORE 0 1 OR AUTO DIAL STORE Press ENTER or...

Page 196: ...or character It will be inserted in front of the selected part Clearing Features You can clear or change to features as follows Features Default Setting Display Switching Mode Automatic Hot Line Off C...

Page 197: ...ide Deny Allow Paging Deny Allow Key Pad Tone Set On Background Music BGM Off Data Line Security Off Connected Line Identification Restriction COLR Allow Log in Log out Log in Message Waiting Off Time...

Page 198: ...programming input To continue programming input OR PROGRAM PAUSE OR PROGRAM PAUSE Press ENTER or STORE OR AUTO DIAL STORE Button Programming Input Loop CO L CO Group CO G CO Outside line group no 2 d...

Page 199: ...p 5 5 Incoming call distribution group extension no Log in Log out for all groups 5 5 Hurry up 5 6 Incoming call distribution group extension no Wrap up 5 7 System Alarm 3 5 8 Time Service Day Night L...

Page 200: ...8 0 Check out 3 8 1 Cleaned up 3 8 2 Two way Record 9 9 0 Voice mail floating extension no 10 Two way Transfer 9 9 1 Voice mail floating extension no 10 One touch Two way Transfer 9 9 1 Voice mail fl...

Page 201: ...5 5 rings 6 6 rings 7 No ring In this case you can automatically join a new ICD Group by creating a button for that group 3 This button is not available for a PS 4 0 Day Night Lunch Break 1 Day Night...

Page 202: ...series except KX DT321 KX T7600 series except KX T7665 Tone types 01 to 30 01 20 tone 21 30 melody are available KX NT265 KX NT321 KX DT321 KX T7665 Only tone types 01 to 08 are available It is possi...

Page 203: ...he PBX has a default password preset For security change the password the first time that you programme the PBX It is strongly recommended that a password of 10 numbers or characters be used for maxim...

Page 204: ...Extension no Charge Viewing call charges for each verification code 0 3 Verification code Clearing call charges for each verification code 0 3 Verification code Setting the budget for each verificati...

Page 205: ...discovers your password verification code PIN The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Keeping...

Page 206: ...ge the password the first time that you programme the PBX It is strongly recommended that a password of 10 numbers or characters be used for maximum protection against unauthorised access For a list o...

Page 207: ...0 PREVIOUS PREV NEXT STORE ENTER Back to Previous Menu CANCEL SHIFT SHIFT SHIFT PAUSE PAUSE PROGRAM HOLD END AUTO ANS MUTE MESSAGE SELECT FLASH RECALL FLASH TRANSFER CLEAR INTERCOM SECRET Procedure Th...

Page 208: ...OR PROGRAM PAUSE 2 Programming You can enter each programme number 3 digits To exit the programming mode at any time lift the handset 3 Exiting the mode Press PROGRAM or PAUSE PROGRAM PAUSE OR To exi...

Page 209: ...Press ENTER END HOLD Press END Press NEXT Press SELECT to choose AM or PM Press Right SELECT AUTO ANS MUTE MESSAGE Press SELECT for month SELECT AUTO ANS MUTE MESSAGE In 24 hour Format Enter 000 Press...

Page 210: ...its Press END phone no Press PREV Press NEXT Press CANCEL To continue To end Press ENTER 0 0 1 system speed dialling no OR If the desired number is more than 32 digits divide the number and store it i...

Page 211: ...lling no OR Extension Number 003 You can assign an extension number to each extension Press ENTER Enter 003 Press ENTER Press END Enter new extension number new extension no Press CANCEL Press NEXT Pr...

Page 212: ...ring Characters Press ENTER Enter 004 Press ENTER Press END Enter name max 20 characters name Press CANCEL Press NEXT Press PREV To continue To end 0 0 4 Enter extension number extension no OR 212 Use...

Page 213: ...Section 4 Appendix This chapter provides the Troubleshooting the Feature Number Table and Tone List Check the Troubleshooting section before consulting your dealer User Manual 213...

Page 214: ...onal setting 3 1 2 Settings on the Programming Mode In the manual going off hook means an Intercom line is seized If the setting has been changed press the INTERCOM or PDN button after going off hook...

Page 215: ...the feature numbers for easier use While talking to an outside party the line is disconnected The time limit has run out 1 4 1 Transferring a Call Call Transfer 1 4 5 Multiple Party Conversation Cons...

Page 216: ...A Whisper OHCA The other party has set Data Line Security 1 8 9 Protecting Your Line against Notification Tones Data Line Security I forgot the password Ask the manager to assist you 2 1 1 Extension C...

Page 217: ...cation while you were on the phone or away from your desk An SDN button on my extension does not work A PDN button is not assigned on the extension corresponding to your SDN button Create a PDN button...

Page 218: ...tside line group automatically Outside Line Group Access 8 outside line group no 2 digits outside phone no Making a Call to a Private Network TIE Line Access 7 private phone no Using an Account Code A...

Page 219: ...n PIN phone no To call with a verification code Verification Code Entry verification code verification code PIN phone no 1 2 8 To Access Another Party Directly from Outside Direct Inward System Access...

Page 220: ...Transfer Transferring a Call Using the ISDN Service Call Transfer CT by ISDN 62 phone no 1 4 2 Holding a Call To hold Call Hold To retrieve a call Call Hold Retrieve 50 To retrieve a call Call Hold Re...

Page 221: ...sy No Answer phone no 7 Follow Me your extension no 8 Follow Me Cancel your extension no To set the timer for No Answer and Busy No Answer 713 00 99 second To set cancel Call Forwarding FWD for your I...

Page 222: ...to another extension s message box 6 extension no Listening to Voice Messages Left by Callers 3 Redirecting Your Calls to Your Message Box Both Calls 710 0 Cancel Outside Calls 711 2 All Calls floati...

Page 223: ...make an announcement 32 broadcasting group no 1 digit 1 8 1 Setting the Alarm Timed Reminder 760 To set 12H 1 hour minute 0 AM 1 PM 0 once 1 daily 24H 1 hour minute 0 once 1 daily To cancel 0 1 8 3 Re...

Page 224: ...Deny 733 To prevent 1 To allow 0 1 8 8 Turning on the Background Music BGM 751 To set BGM no 1 digit To cancel 0 1 8 9 Protecting Your Line against Notification Tones Data Line Security 730 To set 1...

Page 225: ...FA 60 service code 1 10 5 If a Voice Processing System is Connected Call Forwarding to Voice Mail Voice Mail Integration Both Calls 710 0 Cancel Outside Calls 711 2 All Calls Intercom Calls 712 3 Busy...

Page 226: ...he External Background Music BGM 35 To start external pager no 1 digit BGM no 1 digit To stop external pager no 1 digit 0 1 2 1 5 Recording Outgoing Messages OGM 36 To record 1 OGM floating extension...

Page 227: ...call tone is heard Default 1 2 4 When the Dialled Line is Busy or There is No Answer Sending a Call Waiting Notification Call Waiting 1 To an Extension Refusing the Call DND Override Joining an Existi...

Page 228: ...on hook Ring Tones The following tones are programmable allowing recognition of call type Outside Intercom or Doorphone Tone 1 1 s Tone 2 1 s Tone 3 1 s Tone 4 1 s When going off hook Dial Tones Tone...

Page 229: ...ed Reminder 1 s Tone 3 After pressing TRANSFER or Recall hookswitch to hold a call temporarily e g Call Splitting When the recording space of the Built in Simplified Voice Message feature becomes almo...

Page 230: ...incoming calls 1 s While off hook Indication Tones Tone 1 Call waiting tone 15 s Tone 2 A call is on hold longer than the specified time 15 s When talking to an outside party Warning Tone This tone is...

Page 231: ...s activate Retrieving a held call Picking up another call Paging Answering a paging announcement Answering the call through a speaker When a conversation is established with the extension in the follo...

Page 232: ...232 User Manual 4 3 1 What is This Tone...

Page 233: ...Index User Manual 233...

Page 234: ...Zone Button 24 199 Call Park Button 24 199 Call Park Retrieve 67 Call Pickup 55 Call Pickup Deny 55 220 Call Splitting 68 Call Transfer 60 220 Call Transfer CT by ISDN 62 220 Call Waiting 40 Call Wai...

Page 235: ...on 23 Entering Characters 167 Exclusive Call Hold 64 Executive Busy Override 42 227 Executive Busy Override Deny 131 192 224 Extension Control 176 204 Extension Dial Lock 113 193 222 Extension Feature...

Page 236: ...n Button 24 198 Message Waiting 41 219 227 Messages Preprogrammed Recording 161 Monitoring Another Extension Call Monitor 45 Multiple Party Conversation 75 118 Mute 84 N Names and Numbers Storing 167...

Page 237: ...umber Sending 128 Telephone Numbers Storing 167 Telephone Types 16 Terminate Button 24 199 Three party Conference 3PTY by ISDN 81 221 TIE Line Access 31 218 Time Service Day Night Lunch Break Button 2...

Page 238: ...ed leased lines D2048S Panasonic System Networks Co Ltd declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio Telecommunications Terminal...

Page 239: ...User Manual 239 Notes...

Page 240: ...m Networks Co Ltd Panasonic System Networks Co Ltd 2010 KK0910KM0 For Future Reference Please print record and retain the following information for future reference The serial number of this product c...

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