Panasonic KX-TCA364 Operating Instructions Manual Download Page 24

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During a Conversation

During a Conversation

Transferring a Call

Transferring to another extension

Transferring to an outside party

Holding

To hold (Regular Hold)

You can place a call on hold so that any extension user can retrieve the call.

• To return to the call before the transfer destination answers, press

extension no.

Dial the

extension

number

During a conversation

Press

CANCEL

to end call.

Press

CLEAR/

TRANSFER

Talk.

outside phone no.

Dial the

outside

phone number

During a conversation

Enter the

line

access number

Press

CANCEL

to end call.

Press

CLEAR/

TRANSFER

CO line

group no.

Talk.

Press the

left soft key

During a conversation

Summary of Contents for KX-TCA364

Page 1: ...using this product and save this manual for future use This manual is designed to be used with the KX TCA364 DECT Portable Station and a Panasonic KX NCP series KX TDE series KX TDA series KX TD816 KX TD1232 Business Telephone System This product meets IP64 classification PS only Please use only a Panasonic battery and charge the battery for at least 5 5 hours before initial use ...

Page 2: ...Display Language 16 Making Calls 17 Calling Another Extension 17 Calling an Outside Party 17 Hot Key Dial 18 Using the Call Log 18 Using the Phonebook 20 Receiving Calls 22 Intercom Calls Outside Calls Group Calls 22 Temporary Ringer Volume Adjustment 22 Caller ID 23 During a Conversation 24 Transferring a Call 24 Holding 24 Hands free Conversation 26 Turning the Microphone On Off 26 Using the Pho...

Page 3: ...Troubleshooting 50 Important Information 51 Battery Information 51 Splash resistant PS only 53 Shock resistant PS only 53 Dust resistant PS only 53 Important Safety Instructions 53 Specifications 57 RF Specifications 57 Information for Users on Collection and Disposal of Old Equipment and used Batteries 58 ...

Page 4: ...For KX TCA364UK users PQLV206E For KX TCA364AL users PQLV206AL Charger One Belt Clip One Battery Cover One Battery One N4HHGMB00007 or HHR P103 CD ROM One Quick Guide One Carrying Case KX A290CE In this manual the suffix of each model number is omitted Consult your dealer for more details The following features described in this manual are not available when the PS is used with a Panasonic KX TD81...

Page 5: ...les Charge Contact Ringing Charge Indicator Headset Jack TALK SP PHONE MESSAGE RECALL Receiver Display Soft Keys CANCEL POWER CLEAR TRANSFER Joystick INTERCOM Microphone Joystick Left Right Up Down You can use the Joystick to move the cursor in the desired direction Press the centre button to confirm a selection ...

Page 6: ...ting indication RECALL Used to disconnect the current call and make another call without hanging up or answer Call Waiting from the telephone company INTERCOM Used to make or answer intercom calls CLEAR TRANSFER Used to clear digits or characters or transfer a call to another party CANCEL POWER Used to end calls exit the Phonebook or Function mode or turn on off the PS Soft Keys Used to select the...

Page 7: ...t as the weight of the adaptor may cause it to become disconnected Use only the included Panasonic AC adaptor For KX TCA364CE users model no PQLV206CE For KX TCA364UK users model no PQLV206E For KX TCA364AL users model no PQLV206AL WARNING To reduce the risk of fire or electric shock do not overload AC outlets and extension cords Do not bundle the charger s AC adaptor cord with the power cords of ...

Page 8: ...efer to Battery Information on page 51 It is normal for the PS and charger to feel warm while the battery is charging Keep devices sensitive to magnetic fields away from the charger Use only the included charger When the PS is turned on it will be in standby mode Standby mode is the state of the PS when it is not performing any operations and is awaiting calls Press POWER for about 2 seconds Press...

Page 9: ...hin range of a Cell Station Out of range No registration Intercom Indicator Off hook Status Message Waiting Phonebook Mode Battery Strength Hot Line ON Ringer Volume OFF Vibration Meeting Mode Call Forwarding Do Not Disturb 3 Jul 10 08 301 Paul ...

Page 10: ...he guidance display is shown or not See page 41 1 Single Line 2 Trunk Group 3 Loop Line 4 Single Line 5 Single Line 02 JUL 14 59 James Smith 0123456789 David Baker 9876543210 Anne 103 01 JUL 15 03 David Baker 9876543210 Main menu PBX Feature menu Flexible key display Outgoing call log Incoming call log Handset Phonebook Incoming call log group Guidance display In standby mode Normal display 301 Pa...

Page 11: ...nger Option Displays the Ringer Option menu New Phonebook Creates a new item in the Handset Phonebook Setting Handset Displays the Setting Handset menu PBX Program Enters PBX programming mode Walkie Talkie Displays the Walkie Talkie menu See page 46 Phone book Opens the Handset Phonebook Caller ID Displays the incoming call log Redial Redials the last dialled number Mute Turns the microphone on of...

Page 12: ... FWD DND Used to change Call Forwarding or Do Not Disturb settings Message Used to leave a message waiting indication or call back the party who left you a message waiting indication Search Wave Searches for the strongest radio signal coming from the Cell Station PBX Program Enters the PBX programming mode Has the same function as PBX Program found in the main menu Pause 3 1 2 0 1 2 3 0 ...

Page 13: ... refer to LED Indication in the Business Telephone System Feature Guide To select a key press its key number or move the joystick to select the desired key then press To assign a function to a flexible key see page 44 1 Single Line 2 Trunk Group 3 Loop Line 4 Single Line 5 Single Line Example Understanding the Icons for the F CO key on You are currently using this line flashing rapidly You have an...

Page 14: ...he previous screen Used to set the time for memo alarm Displays the caller information stored in the Handset Phonebook while receiving a call Displays the caller information stored in the system while receiving a call Used to clear the memo alarm display setting or enter an X when storing the Line Access CD Used to select an item when in setting mode Displayed when in Alphabetic character entry mo...

Page 15: ...e while receiving a call Press the joystick Press the joystick Select Ringer Volume Select the desired setting 6 levels Meeting Mode Off Press the joystick Press the joystick Select Ringer Option Select Ringer Option Select Vibration Select the desired setting On Vib Ring Off During a conversation Move the joystick UP or DOWN to adjust the volume Receiver Volume 3 levels Speaker Volume 6 levels ...

Page 16: ...System can be selected and both should be set to the same language Refer to the Business Telephone System User manual for more details Press the joystick for more than 2 seconds to lock unlock Unlocked Display icon Locked Press the joystick Press the joystick Press the joystick Select Display Option Select Select Language Press the joystick Press the joystick Select the desired language Select Set...

Page 17: ... If flashes move closer to the Cell Station and dial again To cancel dialling press extension no Dial the extension number Press CANCEL to end call Press TALK SP PHONE Talk Dial the outside phone number outside phone no Press CANCEL to end call Press TALK SP PHONE OR Enter the line access number 8 CO line group no 0 Talk 9 Press CANCEL to end call Move the joystick RIGHT Select the idle CO key OR ...

Page 18: ...y Icon You can make a call using the phone numbers you have dialled previously You can make a call using the phone numbers of calls you have received Outgoing Call Log Incoming Call Log You can make a call using the phone numbers of calls that incoming call distribution groups have received Incoming Call Log Group To call the last dialled number Select the desired item Press TALK SP PHONE Press TA...

Page 19: ...nebook the called party s name is not stored in the Outgoing Call Log To log the name as well as the number copy the item into the Handset Phonebook before dialling it See page 30 Select the desired item Press TALK SP PHONE Press CANCEL to end call Talk Enter the desired incoming call log group no Press TALK SP PHONE Press the right soft key Press CANCEL to end call Press the right soft key Press ...

Page 20: ...elephone System PBX Extension Phonebook You can make a call using the extension numbers stored in the Business Telephone System name Press the left soft key Enter the first letter of the desired name Select the desired item Press TALK SP PHONE name Press the left soft key Press the left soft key Enter the first letter of the desired name Select the desired item Press TALK SP PHONE name Press the l...

Page 21: ...ey repeatedly to select the desired character entry mode 2 Press the dialling button 0 9 that corresponds to the letter you are searching for Press the dialling button repeatedly until the desired key is displayed Index Search PBX System Phonebook first letter Index Search Handset Phonebook first letter Select Index Search Category Search Handset Phonebook Select Category Index Search PBX Extensio...

Page 22: ...ss CANCEL to end call Press TALK SP PHONE Press INTERCOM Press CANCEL to end call Press CANCEL to end call Move the joystick RIGHT OR Intercom Calls Outside Calls Group Calls Intercom Calls Outside Calls While receiving a call Select a CO line with a rapidly flashing icon To answer a call To answer a call on a specific line To answer a call Select the CO key Select a CO line with a rapidly flashin...

Page 23: ...ived Date Received Name Phone No Accessing the Incoming Call Log Group group no Select the desired item Press the joystick Select Save Phonebook Press the joystick Press the joystick Press the joystick Select the desired item Select the desired item Select Delete Press the joystick Select Yes Calling back a caller Saving the Caller Information in the Handset Phonebook Deleting Press TALK SP PHONE ...

Page 24: ...an retrieve the call To return to the call before the transfer destination answers press extension no Dial the extension number During a conversation Press CANCEL to end call Press CLEAR TRANSFER Talk outside phone no Dial the outside phone number During a conversation Enter the line access number OR Press CANCEL to end call Press CLEAR TRANSFER 8 CO line group no 9 0 Talk Press the left soft key ...

Page 25: ...de is In order to hold several outside line calls you need to assign the CO keys Single Line Trunk Group Loop Line ICD Group to flexible keys beforehand as necessary Press the left soft key again Press the left soft key During a conversation Move the joystick RIGHT Select the CO key Select a CO line with a slowly flashing icon Select a CO line with a slowly flashing icon OR Press INTERCOM Intercom...

Page 26: ...ophone On Off During a conversation using a headset Hands free mode does not work If you put the PS on the charger during a conversation the call will be disconnected During a conversation Press TALK SP PHONE to toggle between the two modes Hands free Receiver During a conversation Press the joystick Select Mute Press the joystick ...

Page 27: ...e indicated by the ringer type and the LED colour pattern that is assigned to the category Storing a new item We recommend that you keep a copy of your Handset Phonebook in case data becomes unrecoverable due to product malfunction Item Setting Ringer type 15 ringer types See page 40 LED colour pattern 3 patterns See page 41 Press the joystick Press the joystick Press the joystick name Press the j...

Page 28: ...hone number stored in the Phonebook that contains over 24 digits counts as two Phonebook items If there is only one Phonebook memory location available you cannot store a phone number that is over 24 digits long To change a character or digit move the joystick to highlight it press to delete it then enter the new character or digit To clear an entire line press and hold To move the cursor to the l...

Page 29: ...stick Press the joystick name phone no category no Press the right soft key Select the desired item Press the joystick Press the joystick Select Save Phonebook Press the joystick Enter a name phone number and select the category number or Off name phone no category no Select the desired item Press the joystick Press the joystick Select Save Phonebook Press the joystick Enter a name phone number an...

Page 30: ...mber will be stored automatically The line access number must be identical to the PS s Line Access CD setting Call Option See page 42 Press the joystick Press the right soft key Move the joystick UP or DOWN Enter the incoming call log group no Press the joystick Press the joystick Select Save Phonebook group no name phone no category no Select the desired item Press the joystick Enter a name phone...

Page 31: ...e assigned as hot keys A will be displayed next to hot key numbers which have a phonebook item registered to them Press the left soft key Press the joystick Press the joystick Select the desired item Select a blank hot key number 1 9 Select Reg to Hot Key Press the joystick Press the joystick ...

Page 32: ...de To enter a character located on the same dialling button as the previous character move the cursor by moving the joystick then enter the desired character If you enter a different character by mistake move the joystick to highlight the character press to delete it then enter the correct character To clear an entire line press and hold To move the cursor move the joystick in the desired directio...

Page 33: ...g the Phonebook 33 Character Mode Table The following letters are not available They will be replaced by the uppercase or lowercase version of the same letter Press to change between uppercase and lowercase ...

Page 34: ...ation To dial Select the key assigned as a One touch Dialling button One touch Dialling Hot Line 1 Operator Call System Speed Dialling Doorphone Call Making Calls doorphone no 2 digits system speed dial no 3 digits To dial To store desired no Select PBX Program Select a Flexible Key desired phone no To set cancel To dial To store Set Cancel PIN Personal Identification Number R B Tone Ringback Tone...

Page 35: ... 2 0 2 3 4 5 7 8 During a Conversation Multiple Party Conversation desired phone no To leave a conference To add another party during a conversation Talk to the new party Talk with multiple parties 1 1 7 Automatic Callback Busy To set To cancel While listening to busy tone While listening to callback ring While listening to callback ring To answer from an idle extension To answer from an idle outs...

Page 36: ...an answer Announce Set To set cancel for outside calls To set cancel for intercom calls No call No tone Tone Sending a Call Waiting Tone 2 While listening to busy tone Wait for an answer 1 1 0 1 0 1 3 7 3 3 3 7 2 3 4 OR Disregard this step if both parties are extensions I Call Pickup Group Directed extension no group no 2 digits 1 4 0 4 Do Not Disturb All Calls Outside Calls Intercom Calls Set Can...

Page 37: ...ked For further information refer to the Business Telephone System User Manual or consult your dealer Feature Operation Useful Features Message Waiting Caller Called extension To leave a message waiting indication To cancel a message waiting indication extension no When the called extension is busy or does not answer To call back For Log in For Log out Log in Log out ICD Group extension no Extensi...

Page 38: ... list as follows To return to the previous menu press To cancel press at any time The unit will beep to indicate that the new settings have been saved Press the joystick Press the joystick Select Setting Handset Select the desired main item Select the desired sub item Press the joystick Follow the setting setting Press the joystick Press the joystick ...

Page 39: ... LED Colour Private Colour Category Name Hot Line Mode Line Access CD Registration Select Base Register H set Cancel Base Caller ID Disp Other Option Change H S PIN Quick Answer Reset Handset Any Key Answer Auto Answer Auto Ans Delay Flex Key Edit Private Ring Memo Alarm Charger Vibration LCD Contrast Guidance EXT Ringer Type INT Ringer Type Range Warning Flex Base Set FlexName Edit Noisy Area ...

Page 40: ...e Base Number Handset Number Handset Name Base H S No Off 15 Ringer Types Adjusts the ringer volume Turns the key tone off or on Selects the display in standby mode Selects the display language An alarm will sound at the set time A memo can also be displayed Selects the ringer type for calls in each category Ringer Setting Charger Selects whether the PS on a charger rings or not Ringer Setting Rin...

Page 41: ...st 6 levels Adjusts the LCD contrast On Guidance On Off Selects whether the guidance display is shown or not in standby mode Green Category 1 9 Private Colour Category Name Select a Category Select a Category Colour Green Red Orange Selects the LED colour for calls in each category Private Colour setting has priority over the LED Colour setting Edits the category name FlexName Edit Allows you to e...

Page 42: ...O ANSWER Flex Key Edit Allows you to assign a function to a flexible key and use the key as a shortcut key 0000 Change H S PIN Other Option Enter old PIN new PIN then enter new PIN again Changes the handset PIN On Quick Answer On Off When set to ON allows you to answer a call by just lifting up the handset from the charger Not stored Not stored Register H set Registration Base no Base PIN Personal...

Page 43: ...ll Press the joystick Press the joystick Select Memo Alarm Press the joystick Press the joystick Select the Alarm mode Off Once Daily Select Setting Handset Select the alarm number 1 3 Press the joystick date time Press the joystick Press the joystick Enter memo Once Enter date and time Daily Enter time When Once Daily is selected memo Press the joystick Press the joystick Select the ringer type 1...

Page 44: ...ey which has already been used first set the key to Not stored Press the joystick Press the joystick Select Other Option Select Flex Key Edit Press the joystick Select the desired flexible key Press the joystick Press the right soft key Select the desired item Select Setting Handset Press the joystick Press the joystick OR Select PBX Program Select a Flexible Key 2 ...

Page 45: ...olume Vibration EXT Ringer Type INT Ringer Type Group Ring Type Private Ring Charger Display Option Standby Display Select Language LED Colour Private Colour Category Name Caller ID Disp LCD Contrast Guidance Flex Base Set FlexName Edit Other Option Change H S PIN Quick Answer Reset Handset Any Key Answer Auto Answer Auto Ans Delay Flex Key Edit Call Option Hot Line No Hot Line Mode Line Access CD...

Page 46: ...ode and have the same Walkie Talkie group number In Walkie Talkie mode you cannot make or receive a call through the PBX Turning the Walkie Talkie mode on Turning the Walkie Talkie mode off To exit the operation press any time When the Walkie Talkie mode is ON the handset number is displayed followed by Walkie Talkie Press the joystick Press the joystick Select Walkie Talkie Select On Press the jo...

Page 47: ...o exit the operation press any time A caller can press to call all handsets in the same Walkie Talkie mode group no Press the joystick Press the joystick Select Setting Enter the group number 3 digits Press the joystick handset no Enter the handset number 1 9 Press the joystick Select Walkie Talkie Press the joystick Press the joystick Press INTERCOM Enter the desired handset number Press TALK SP ...

Page 48: ...2 Using the wall mounting template below insert two suitably sized screws into the wall 3 Mount the charger securely on the wall To remove Allows phone straps and similar objects to be connected the belt clip Cord holder To AC Outlet AC adaptor Screws 25 mm 20 mm or longer Recommended screw size is M4 x 20 Space 2 mm 25 mm ...

Page 49: ...that the wall that the charger will be attached to is strong enough to support the total weight of the handset and charger approx 270 g If not it is necessary for the wall to be reinforced When this product is no longer in use make sure to detach it from the wall When inserting screws avoid pipes and electrical cables etc that may be present buried The screw heads should not be flush to the wall C...

Page 50: ...in later You cannot dial The number which you dialled is restricted by the Business Telephone System Consult your dealer The key lock mode is ON To cancel the mode press the joystick for about 2 seconds See Key Lock on page 16 The radio channel is busy or a radio communication error occurred Try again later Noise is frequently heard Set the PS and CS away from other electrical appliances Move clos...

Page 51: ...cerning the Correct Use and Charging of Ni MH Batteries on page 52 Low Battery Warning The battery needs to be charged when flashes or the alarm sounds every one minute during a conversation If the low battery warning occurs during a conversation you can continue the call for a few minutes after which the call will be automatically disconnected Replacing the Battery If flashes after using the phon...

Page 52: ...ordance with the instructions and limitations specified in this manual Important Notice Concerning the Correct Use and Charging of Ni MH Batteries Batteries due to their construction undergo some wear and tear The lifetime of a battery also depends on correct maintenance Charging and discharging are the most important factors You should take notice of the following to maintain the life of the batt...

Page 53: ...ed on Dust resistant PS only The PS meets IP64 classification for dust protection Important Safety Instructions When using your telephone equipment basic safety precautions including those below should always be followed to reduce the risk of fire electric shock and injury to persons Do not use the charger near water for example near a bathtub washbowl sink etc Damp basements should also be avoide...

Page 54: ...y result in damage and may require service by a qualified technician to restore the product to normal operation E If the product has been dropped or damaged F If product performance deteriorates 11 Do not insert objects of any kind into this product through openings as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liqui...

Page 55: ...ure mechanical vibration shock or direct sunlight 4 The apparatus is designed to be installed and operated within the recommended ambient temperature and relative humidity ranges See Specifications on page 57 Routine Care 1 Unplug the charger from the AC outlet before cleaning 2 Wipe the product with a soft cloth 3 Do not clean the product with abrasive powder or with chemical agents such as benze...

Page 56: ...radiation from objects such as refrigerators microwave ovens faxes TVs radios or personal computers If noise disturbs your telephone calls keep the PS away from these electrical appliances IMPORTANT NOTICE Under power failure conditions this wireless telephone may not operate Please ensure that a separate telephone not dependent on local power is available for use in emergencies When a failure occ...

Page 57: ...0 mAh Protection IP64 Talk and standby time Up to 17 hours talk time approx or 270 hours approx standby Charging time 5 5 hours Charger Dimensions Approx 61 mm height x 85 mm width x 84 mm depth Mass weight Approx 95 g Power supply AC adaptor 100 240 V 50 60 Hz Item Description Radio Access Method Multi Carrier TDMA TDD Frequency Band 1880 MHz 1900 MHz Number of Carriers 10 Carrier Spacing 1728 kH...

Page 58: ...te handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and elec...

Page 59: ...Users are advised to set the receiver speaker volume to a mid range setting during use Any issues concerning high volume should be directed to Panasonic and not the Telecom Fault service PTC200 4 12 2 b Handset Instability 3 When attached to some longer lines this Panasonic KX TCA364 DECT Cordless Handset may display instability immediately after dialling if the handset is placed facedown on a har...

Page 60: ...Portable station operating in the frequency band of 1880 MHz to 1900 MHz The usage of this device is generally allowed in all EU countries Panasonic System Networks Company U K Ltd declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio Telecommunications Terminal Equipment R TTE Directive 1999 5 EC Declarations of Conformity for the rel...

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