1.9 Utilising the Call Centre
1.9.1 Leaving an Incoming Call Distribution Group (Log-in/
Log-out, Wrap-up)
You can control your status in an incoming call distribution
group. When in the Log-out mode, incoming calls to the
group will not ring at your extension. When you return, calls
will again ring at your extension. (Default: Log-in) Even if
your extension is logged-in, you can have a specified time
period (wrap-up time) when you will not receive calls after
completing a previous call. This time can be used for you
to write a report and so on.
You can also manually select "Not Ready" mode to
temporarily leave a distribution group.
Log-in
Log-out
Wrap-up
Talk.
Not Ready
Ready
To set Log-in/Log-out
Off-hook.
On-hook.
PT/SLT/PS/SIP Extn.
Enter
736
.
Log-out
Log-in
0
1
OR
Enter
ICD Group extension
number
or .
Specified
OR
ICD Group
extension no.
All
3
6
7
Enter
0
or
1
.
C.Tone
ICD Group: Incoming Call Distribution Group
User Manual
147
1.9.1 Leaving an Incoming Call Distribution Group (Log-in/Log-out, Wrap-up)
Summary of Contents for KX-NCP500
Page 16: ...16 User Manual Table of Contents...
Page 135: ...This step can be omitted User Manual 135 1 8 2 Refusing Incoming Calls Do Not Disturb DND...
Page 183: ...Table 1 Standard mode for RU model User Manual 183 1 13 2 Using the Directories...
Page 184: ...Table 2 Option mode 184 User Manual 1 13 2 Using the Directories...
Page 185: ...Table 2 Option mode for CE model User Manual 185 1 13 2 Using the Directories...
Page 186: ...Table 2 Option mode for GR model 186 User Manual 1 13 2 Using the Directories...
Page 187: ...Table 2 Option mode for RU model User Manual 187 1 13 2 Using the Directories...
Page 198: ...198 User Manual 1 16 1 Cellular Phone Features...
Page 210: ...210 User Manual 2 1 7 Releasing Network Direct Station Selection NDSS Monitor...
Page 267: ...Index User Manual 267...