Panasonic KX-MB1530E, Operating Instructions Manual

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Problem Cause & Solution
I cannot hear a dial tone. R The telephone line cord is connected to the [EXT] socket on the unit.
Connect to the [LINE] socket (page 11).
R If you use a splitter/coupler to connect the unit, remove the splitter/coupler
and connect the unit to the wall socket directly. If the unit operates properly,
check the splitter/coupler.
R Disconnect the unit from the telephone line and connect a known working
telephone. If the working telephone operates properly, contact our service
personnel to have the unit repaired. If the working telephone does not
operate properly, contact your telephone company.
R The mains lead or telephone line cord is not connected. Check the
connections (page 11).
R If you connected the unit through a computer modem, connect the unit
directly to a telephone line socket.
The unit does not ring. R The ringer volume is turned OFF. Adjust it (page 19).
The other party complains
they only hear a fax tone and
cannot talk. R FAX ONLY mode is set (page 43). Tell the other party the number is only
used for faxes.
R Change the receiving mode to TEL mode (page 43) or TEL/FAX mode
(page 44).
The M Redial N or MVN button
does not function properly.
R If this button is pressed during dialling, a pause will be inserted. If pressed
immediately after a dial tone is obtained, the last number dialled will be
redialled.
I cannot receive a fax
document on the computer. R Make sure the PC fax reception (feature #442 on page 60) is set beforehand.
10.3.6 Using an answering machine (KX-MB1520/KX-MB1530 only)
Problem Cause & Solution
I cannot receive documents
automatically. R Your greeting message on the answering machine is too long. Shorten the
message. Record a message less than 10 seconds long.
R The answering machine rings too many times. Set to 1 or 2 rings.
I cannot receive voice
messages. R Check if the answering machine is turned ON and connected to the unit
properly (page 45).
R Set the number of rings on the answering machine to 1 or 2.
I pressed the remote access
code to access the answering
machine remotely, but the line
was disconnected. R The code may include “#” which is used for certain features provided by
telephone companies. Change the code on the answering machine to
another number which does not include “#”.
Callers complain that they
cannot send a document. R There is no room left in the memory of your answering machine to record
voice messages. See the operating instructions of the answering machine
and erase unnecessary messages.
R You set the answering machine to only give a greeting message.
10.3.7 If a power failure occurs
R The unit will not function.
R Any documents currently in the memory (i.e. during copying, PC printing) will be lost.
KX-MB1520/KX-MB1530 only:
R The unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements
should be made for access to emergency services.
R Fax transmission and reception will be interrupted.
R Documents during fax transmission or fax reception will be lost.
R When power is restored, a power down report will be printed out stating which fax items in the memory have been
erased.
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10. Help