Panasonic KX-HDV100 Operating Instructions Manual Download

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Operating Instructions

SIP Phone

KX-HDV100

Model No.

Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future
use.

Note

In this manual, the suffix of each model number is omitted unless necessary.

The illustrations such as some keys may differ from the appearance of the actual product.

Certain products and features described in this document may not be available in your
country or area. Contact your phone system dealer/service provider.

The contents and design of the software are subject to change without notice.

Document Version: 2017-08

Summary of Contents for KX-HDV100

Page 1: ...nual the suffix of each model number is omitted unless necessary R The illustrations such as some keys may differ from the appearance of the actual product R Certain products and features described in...

Page 2: ...ion are provided on the Panasonic Web site at https panasonic net cns pcc support sipphone For Future Reference Record the information in the space below for future reference Note R The serial number...

Page 3: ...s Making Calls 18 Basic Calling 18 Easy Dialing 18 Receiving Calls Receiving Calls 21 Answering Calls 21 During a Conversation During a Conversation 22 Before Leaving Your Desk Call Forwarding Do Not...

Page 4: ...s in accordance with your national legislation and the Directives 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent...

Page 5: ...ronments with excessive smoke dust moisture mechanical vibration shock or direct sunlight R The apparatus is designed to be installed and operated under controlled conditions of ambient temperature an...

Page 6: ...KX HDV100BX KX HDV100RU PQLV219CE KX HDV100LA PQLV219 KX HDV100SX PQLV219SX KX HDV100UK PQLV219E Handset 1 Handset Cord 1 Stand 1 Optional Accessories Item Model No Wall mount kit KX HDV100AG KX HDV10...

Page 7: ...Location of Controls KX HDV100RU M JK N L I OPQ BC E A FG D H 7 Before Operating the Telephones...

Page 8: ...em If in standby mode pressing the keys perform the following functions LEFT F a Used to display the Incoming call log RIGHT E a Used to open the phonebook DOWN C a Long press Used to display the line...

Page 9: ...he Call Forwarding and Do Not Disturb features MUTE Used to mute the handset during a conversation VOL Used to adjust the ringer receiver volume CANCEL Used to cancel the selected item HOLD Used to pl...

Page 10: ...nger Off Standby display page switcher Date and Time Display Missed Call New Message or Name Number Display Soft Keys For more information see Soft Keys Page 11 Note R Example images of the display in...

Page 11: ...password default not registered unlocks the phonebook If no password has been set you cannot lock the phonebook For details about setting the password see Setting the Password Page 15 Answer Answers...

Page 12: ...r assigned to the Hot Key Park 1 2 Used to retrieve a parked call Call Parking CallLog Opens the call log Recall 1 Disconnects the current call and allows you to make another call without hanging up P...

Page 13: ...menu FWD DND Sets the Call Forwarding or Do Not Disturb features See Call Forwarding Do Not Disturb Page 25 New Phonebook Adds a new entry into the local phonebook See Storing an Item in the Local Ph...

Page 14: ...the ringer volume 1 2 Back Exit 1 The adjusted volume level will also be used for subsequent calls To turn the ringer off 1 Incoming Outgoing Call Log Displaying the Incoming Call Log In standby mode...

Page 15: ...ou cannot use the following features without setting a password R Phonebook lock See Locking the Local Phonebook Page 31 Note R To avoid unauthorized access to this product Set a password that is rand...

Page 16: ...Numeric Greek Extended 1 Extended 2 KX HDV100RU Cyrillic Numeric Latin Extended 1 Extended 2 Example To enter Anne in Latin Mode 2 a E a a 6 a 6 a E a 6 a 6 a E a 3 a 3 R To switch between uppercase...

Page 17: ...Going on hook In this manual when you see the phrase on hook you can do any of the following R Replace the corded handset on its cradle R Press CANCEL 17 Before Operating the Telephones...

Page 18: ...ic Calling Calling by Dialing 1 In standby mode go off hook 2 Dial the outside party s number 3 Call 4 Go on hook to end the call Note To dial a new number without going on hook follow the procedure b...

Page 19: ...to end the call Note R If Missed Calls is displayed on the LCD in standby mode you can select Missed Call at step 2 to select a number to call Using the Outgoing Call Log In standby mode 1 CallLog 2 D...

Page 20: ...nter the name or the first character s of the desired name a OK 4 D C Select the desired item a OK 2 5 Press D or C to select the desired phone number 6 Go off hook 7 Go on hook to end the call 1 If o...

Page 21: ...ived the name registered in the phonebook for that number will be displayed along with the number If caller information is sent by the phone system and there is also information stored in the phoneboo...

Page 22: ...holding the call at your extension Holding To hold the current call 1 HOLD To retrieve a call on hold at your line 1 HOLD 1 1 When the handset is already off hook press and release the hook switch Not...

Page 23: ...all Note R Your phone system may support advanced conference features such as conference calls with four or more parties In this case the procedures for handling a conference call may be different fro...

Page 24: ...e current call and then talk to the new party 1 Go on hook 2 Go off hook To hold the current call and then talk to the new party 1 Answer Note R You can also answer the call by pressing HOLD 24 During...

Page 25: ...rward Busy Incoming calls are forwarded only when your extension is in use R Fwd NA Enable Forward No answer An incoming call is forwarded if you do not answer the call within a certain amount of time...

Page 26: ...honebook service you can use it For details contact your phone system dealer service provider Local Phonebook Remote Phonebook Storing new items Editing stored items Deleting store items Searching the...

Page 27: ...k data you can download it via the network In a name that exceeds 24 characters the exceeding characters will be deleted Phone numbers that exceed 32 digits are invalid Private Ring You can organize e...

Page 28: ...nt to assign a default number The first number entered for an entry will automatically be assigned as the default number R The valid digits are 0 through 9 G B J P R If an item with the same name and...

Page 29: ...ata as necessary a OK 8 Repeat step 6 to 7 and edit the items you want to change 9 Save 1 Depending on your service provider there are cases where this menu does not appear In this case step 2 is skip...

Page 30: ...h for an item in the phonebook by entering a name In standby mode 1 2 D C Phonebook 1 a OK 3 Enter the name or the first character s of the desired name a OK 4 D C Select the desired item a ENTER 2 5...

Page 31: ...the characters associated with that key For example to enter the letter C in Latin Mode press 2 3 times R The illustrations of the keys in the table may differ in appearance from the actual keys on t...

Page 32: ...ilable Note We recommend setting this feature with your administrator Contact your administrator for further information Searching for an Item in the Remote Phonebook Searching by Name In standby mode...

Page 33: ...tandby mode press and hold a dial key 0 9 for more than 1 second 2 Menu 3 D C Copy from P book a OK 4 Enter the name or the first character s of the desired name a OK 5 D C Select the desired item a O...

Page 34: ...ne touch R BLF Busy Lamp Field Used to monitor the status of another phone using the LED of the program key Status Meaning Color Light pattern Red Off Available On Unavailable Quick Flashing Ringing I...

Page 35: ...all Settings a OK 4 D C Block Caller ID a OK 5 D C Select a blank line a Menu 6 D C Edit a OK 7 Enter the phone number 32 digits max a OK 8 Save Editing the phone numbers to reject 1 Menu 2 D C Basic...

Page 36: ...ey Soft Key Edit Soft Key Name Page 46 Display Option Language LCD Contrast Standby Display Page 47 Category Name Date Format Time Format Notification Key Tone Page 48 Call Settings Block Anonymous An...

Page 37: ...hat are programmable through the Web user interface Contact your administrator for further information R Language Settings IP Phone Web R User Password for access to Web user interface R Call Rejectio...

Page 38: ...excessive heat resulting in a fire R Regularly remove any dust etc from the AC adaptor power plug by pulling it from the power outlet then wiping with a dry cloth Accumulated dust may cause an insula...

Page 39: ...ition Low Position PUSH PUSH R Low Position High Position PUSH PUSH Removing the Stand Tilt the stand in the direction indicated while pushing the PUSH marks with both hands PUSH PUSH 39 Installation...

Page 40: ...your administrator For details see Network Settings Page 50 When selecting Ethernet cables not included R Use flexible cables without jack covers Do not use cables with a hard coating that may tear or...

Page 41: ...with the small screw Recommended torque 0 4 N m 4 08 kgf cm 3 54 lbf in to 0 6 N m 6 12 kgf cm 5 31 lbf in 3 Connect the AC adaptor and handset cord 4 Drive the large screws into the wall either 83 m...

Page 42: ...emove the handset hook from the slot 2 Turn it up side down 3 Slide the handset hook back into the slot until it locks 4 Handset is safely hooked when it is in the cradle Updating the software Your ph...

Page 43: ...7 7 7 p q r s 7 7 8 T U V 8 8 8 t u v 8 8 9 W X Y Z 9 9 w x y z 9 0 Space 0 0 Space 0 R Press before or after entering a character to change between uppercase and lowercase R Pressing a key repeatedly...

Page 44: ...eric ABC Latin A Extended 1 S Extended 2 1 Space G 1 1 Space B G 1 Space G 1 2 2 2 A B C 2 2 a b c 2 3 3 3 D E F 3 3 d e f 3 4 M 4 4 G H I 4 4 g h i 4 5 H 5 5 J K L 5 J K L 5 5 j k l 5 j k l 5 6 6 6 M...

Page 45: ...illustrations of the keys in the table may differ in appearance from the actual keys on the telephone Character Table for Administrator Password Keys ABC Latin 0 9 Numeric 1 B G 1 1 2 A B C 2 2 a b c...

Page 46: ...R Program Key 1 2 Assigns a function to each program key One Touch Dial BLF Not stored Soft Key Edit R Softkey A R Softkey B R Softkey C Edits the soft keys in the following situations R Standby R Tal...

Page 47: ...Svenska Nederlands Portugu s e tina Auto LCD Contrast Adjusts the contrast of the backlight of the LCD Level 1 6 Level 3 Standby Display Selects what is shown on the display while in standby mode Phon...

Page 48: ...ription Setting Default Block Anonymous Specifies whether or not to block incoming anonymous calls On Off Off Anonymous Call Specifies whether or not to make outgoing anonymous calls On Off Off Block...

Page 49: ...ssed R Change the password regularly 2 Make a note of the password so that you will not forget it 3 If a password has not already been set you can skip the first step 4 For details about setting the p...

Page 50: ...splays the LLDP status On Off VLAN Displays the VLAN ID and priority 1 If you select this item and press OK the phone number of the selected line is displayed 2 If this item is not set 0 0 0 0 is disp...

Page 51: ...1 DNS 2 DHCP Auto LLDP Specifies the LLDP settings On Off On CDP Specifies the CDP settings On Off Off VLAN Specifies the VLAN settings Enable VLAN Yes No VLAN ID VLAN Priority Enable VLAN No VLAN ID...

Page 52: ...ccess code to access the redirect server Max 16 characters Not stored 1 Availability depends on your phone system Contact your administrator for further information 2 The administrator password may be...

Page 53: ...00Base TX Auto 100MB FULL 100MB HALF 10MB FULL 10MB HALF Auto MDI MDIX Wideband Codec G 722 Narrowband Codec G 711a law G 711 law G 729a LCD Display Monochrome graphical LCD Size 132 64 pixels 4 lines...

Page 54: ...ur administrator or dealer The date and time are not correct Adjust the date and time of the unit The Message Ringer lamp is lit You received a voice message while you were on the phone or away from y...

Page 55: ...ervice may impose a time limit on outside calls Consult your dealer to extend the time limit if necessary Sound Quality Issue Possible Cause Solution The other party cannot hear my voice The unit is m...

Page 56: ...tem administrator or dealer Memory Full The Phonebook is full and cannot store the new item Remove unnecessary data in the Phonebook and try again No Entries When trying to view the Phonebook No items...

Page 57: ...ion 02 100 or later New Contents R Location of Controls Navigator Key Page 8 R Status CDP Page 50 R Network Settings CDP Page 51 R Network Settings Network Test Page 51 Software File Version 03 000 or...

Page 58: ...1 Drive the screws into the wall as indicated 2 Hook the unit onto the screw heads Note Make sure to set the print size to correspond with the size of this page If the dimensions of the paper output...

Page 59: ...59 Notes...

Page 60: ...1006 Oaza Kadoma Kadoma shi Osaka 571 8501 Japan https panasonic net cns pcc support sipphone Panasonic Corporation 2015 PNQX7145UA DD0215SM5087...

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