Installation/Troubleshooting
50
2.4
Operation Bar
Problem
Cause and Remedy
Pan/tilt, zoom,
focus, click to
center and
preset features
do not work.
• Your PC is not connected to the camera.
Click [Refresh] on the web browser. Confirm that the image
refreshes, then try again.
• The camera is not turned on.
Confirm that the camera is turned on.
• Multiple users are operating the camera simultaneously.
Wait for a while, and access the camera again.
• The pan/tilt, zoom, or focus reaches its end.
Confirm that the end display is displayed on the operation
bar.
• The pan/tilt is restricted.
Adjust the pan/tilt settings (see page 65 of the Operating
Instructions on the Setup CD-ROM).
• The Automatic Focus Range is set incorrectly for the type of
image you are viewing.
Confirm the Automatic Focus Range setting (see page 65 of
the Operating Instructions on the Setup CD-ROM). When
viewing images within 1 m (39.4 inches) of the camera, set to
"Macro". When viewing images further than 1 m
(39.4 inches) from the camera, set to "Normal".
Part of the
buttons on the
operation bar
are not
displayed.
• The feature is not permitted on the General User page.
Permit the feature to be used (see page 75 of the Operating
Instructions on the Setup CD-ROM). Or log in to the camera
as an administrator.
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