Installation/Troubleshooting
[For assistance, please call: 1-800-272-7033] 47
Image is out of
focus.
• The lens is dirty or dust is attached. Fingerprints, dust, stains,
etc. on the lens can degrade the performance of the Automatic
Focusing feature.
Wipe the lens with lens cleaning paper.
• Manual focusing may be set.
Press appropriate one of the Focus buttons at the operation
bar (see page 24 of the Operating Instructions on the Setup
CD-ROM).
• Blurred images may have been registered when registering or
modifying the preset button or home position button.
Adjust the focus in manual focusing again, or press the AF
button.
• The object is too close to the camera.
Move the object away from the camera or adjust the zoom.
• Some objects are difficult to focus on by AF button.
Press the AF button and put it into operation again. When the
objects are still out of focus, adjust the focus using manual
focusing, or change the objects using Pan/Tilt operation or
Zooming features.
• The Automatic Focus Range is set incorrectly for the type of
image you are viewing.
Confirm the Automatic Focus Range setting (see page 65 of
the Operating Instructions on the Setup CD-ROM). When
viewing images within 1 m (39.4 inches) of the camera, set to
"Macro". When viewing images further than 1 m
(39.4 inches) from the camera, set to "Normal".
The color on the
image is
strange.
• White balance does not work well.
Adjust the white balance on the Camera page (see page 65
of the Operating Instructions on the Setup CD-ROM).
• The color display setting on your PC is set lower than 16 bits.
Set the color display 16 bits or higher.
Problem
Cause and Remedy
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