8. Help
54
L
The ink film is not installed. Install it (page
10).
L
The ink film is slack. Tighten it (see step 5 on
page 11).
L
The fax machine is positioned near
appliances such as TVs or speakers which
generate an intense magnetic field.
—————————————————————
PAPER JAMMED
L
A recording paper jam occurred. Clear the
jammed paper (page 58).
—————————————————————
PLEASE WAIT
L
The unit is checking that there is no slack or
crease on the ink film. Wait for a moment
while the check is completed.
—————————————————————
POLLING ERROR
L
The other party’s fax machine does not offer
the polling function. Check with the other
party.
—————————————————————
REDIAL TIME OUT
L
The other party’s fax machine is busy or has
run out of recording paper. Try again.
—————————————————————
REMOVE DOCUMENT
L
The document is jammed. Remove the
jammed document (page 60).
—————————————————————
TRANSMIT ERROR
L
A transmission error occurred. Try again.
—————————————————————
UNIT OVERHEATED
L
The unit is too hot. Stop using the unit for a
while and let the unit cool down.
Frequently Asked Questions
8.3 When a function does
not work, check here
8.3.1 Initial settings
I cannot hear a dial tone.
L
The telephone line cord is connected to the
[EXT]
jack on the unit. Connect to the
[LINE]
jack (page 14) (KX-FP143 only).
L
If you used a splitter to connect the unit,
remove the splitter and connect the unit to the
wall jack directly. If the unit operates properly,
check the splitter.
L
Disconnect the unit from the telephone line
and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to
have the unit repaired. If the working
telephone does not operate properly, contact
your telephone company.
L
The power cord or telephone line cord is not
connected. Check the connections.
L
If you connected the fax machine through a
computer modem, connect the fax machine
directly to a telephone line jack.
I cannot make calls.
L
The dialling mode setting may be wrong.
Change the setting (feature #13, page 44).
The unit does not ring.
L
The ringer volume is turned OFF. Adjust it
(page 15).
L
The TAD ring setting of feature #06 is set to
“
RINGER OFF
”. Change to another ring
setting (page 44) (KX-FP148 only).
8.3.2 General
The unit displays “
CHECK PAPER
” though the
paper is inserted.
L
The paper is inserted halfway. Insert it
correctly (page 13) and press
{
START
}
to
clear the message.
The other party complains they only hear a
fax tone and cannot talk.
L
FAX ONLY mode is set. Tell the other party
the number is only used for faxes.
L
Change the receiving mode:
–
KX-FP143: TEL mode (page 29)
–
KX-FP148: TAD/FAX mode (page 30) or
TEL mode (page 29)
FP143-148RU_en.book Page 54 Thursday, October 30, 2003 11:55 AM