6 TROUBLESHOOTING GUIDE
6.1. USER RECOVERABLE ERRORS
If the unit detects a problem, one or more of the following messages will appear on the display.
The explanations given in the [ ] are for servicemen only.
DISPLAY MESSAGE
CAUSE AND REMEDY
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Polygon motor error.
Refer to CALL SERVICE 1 (P.92).
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Laser beam error. Replace LSU unit.
Refer to CALL SERVICE 2 (P.93).
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Fuser unit cannot heat up. Replace fuser unit.
Refer to CALL SERVICE 3 (P.94).
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Fan motor error. Replace fan motor.
Refer to CALL SERVICE 4 (P.95).
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There is something wrong with the drum unit. Replace the drum unit and the toner cartridge.
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The document was not fed into the unit properly. Re-insert the document. If misfeeding occurs frequently,
clean the document feeder rollers and try again.
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The drum unit is not inserted properly. Re-insert it correctly.
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The memory (telephone numbers, parameters, etc.) has been erased. Re-program.
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Recording paper was not fed into the unit properly. Re-insert the recording paper.
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The front cover is open. Close it.
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There is no space to store new items in navigator directory. Erase unnecessary items.
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The drum life is near to an end. Replace the drum unit as soon as possible.
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The unit has a document in memory. See the other displayed message instructions to print out the
document.
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Copying has stopped due to a lack of recording paper or recording paper jam. See the other displayed
message instructions to continue copying.
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The inside of the unit is extremely cold and cannot be operated. Use the unit in a warmer area. While the
unit cannot be operated, the received documents are temporarily stored into the memory, and will be
printed out automatically when the unit warms up.
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When performing memory transmission, the document being stored exceeded the memory capacity of
the unit. Send the entire document manually.
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When making a copy, the document being stored exceeded the memory capacity of the unit. Press
[STOP] to clear the message. Divide the document into sections.
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There is something wrong with the unit’s modem.
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The other party´s fax machine is busy or has run out of recording paper. Try again.
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Recording paper is not installed or the unit has run out of paper. Install paper.
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Recording paper is not fed into the unit properly. Re-install paper.
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A recording paper jam occurred. Clear the jammed paper.
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The cable or the computer power cord is not connected correctly. Check the connections. See P.15.
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The software is not running on the computer. Restart the software and try again.
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The unit is warming up. Wait for a while.
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The other party’s fax machine does not offer the polling function. Check with the other party.
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The other party´s fax machine is busy or has run out of recording paper. Try again.
63
KX-FLM652CX
Summary of Contents for KX-FLM652CX
Page 11: ...3 INSTALLATION 3 1 LOCATION OF CONTROLS 3 1 1 OVERVIEW 11 KX FLM652CX ...
Page 24: ...3 4 9 SETTING YOUR LOGO The logo can be your company division or name 24 KX FLM652CX ...
Page 44: ...5 DISASSEMBLY INSTRUCTIONS 44 KX FLM652CX ...
Page 47: ...5 3 HOW TO REMOVE THE OPERATION PANEL ASS Y 47 KX FLM652CX ...
Page 48: ...5 4 HOW TO REMOVE THE PICK UP UNIT 48 KX FLM652CX ...
Page 49: ...5 5 HOW TO REMOVE THE PICK UP ROLLER 49 KX FLM652CX ...
Page 50: ...5 6 HOW TO REMOVE THE OPERATION BOARD 50 KX FLM652CX ...
Page 51: ...5 7 HOW TO REMOVE THE LOWER FRAME 5 8 HOW TO REMOVE THE SEPARATION RUBBER 51 KX FLM652CX ...
Page 52: ...5 9 HOW TO REMOVE THE TRANSFER ROLLER 52 KX FLM652CX ...
Page 53: ...5 10 HOW TO REMOVE THE SEPARATION ROLLER 53 KX FLM652CX ...
Page 54: ...5 11 HOW TO REMOVE THE BOTTOM PLATE 5 12 HOW TO REMOVE THE ANALOG BOARD 54 KX FLM652CX ...
Page 56: ...5 15 HOW TO REMOVE THE FAN UNIT 5 16 HOW TO REMOVE THE LOW VOLTAGE POWER BOARD 56 KX FLM652CX ...
Page 57: ...5 17 HOW TO REMOVE THE SOLENOID 5 18 HOW TO REMOVE THE HANDSET HOLDER 57 KX FLM652CX ...
Page 58: ...5 19 HOW TO REMOVE THE MAIN MOTOR 58 KX FLM652CX ...
Page 59: ...5 20 HOW TO REMOVE THE FUSER UNIT 59 KX FLM652CX ...
Page 60: ...5 21 HOW TO REMOVE THE CIS 60 KX FLM652CX ...
Page 62: ...5 23 INSTALLATION POSITION OF THE LEAD 62 KX FLM652CX ...
Page 101: ...6 6 7 6 LIGHT PRINT CROSS REFERENCE HIGH VOLTAGE SECTION P 148 101 KX FLM652CX ...
Page 103: ...6 6 7 8 BLANK PRINT 6 6 7 9 BLACK OR WHITE POINT 103 KX FLM652CX ...
Page 105: ...6 6 8 3 SKEW 105 KX FLM652CX ...
Page 111: ...CROSS REFERENCE MOTOR SECTION P 143 111 KX FLM652CX ...
Page 112: ...6 6 9 2 SKEW ADF 112 KX FLM652CX ...
Page 114: ...6 6 9 5 THE RECEIVED OR COPIED DATA IS EXPANDED 114 KX FLM652CX ...
Page 115: ...6 6 9 6 BLACK OR WHITE VERTICAL LINE IS COPIED 115 KX FLM652CX ...
Page 125: ...125 KX FLM652CX ...
Page 128: ...CROSS REFERENCE TEST FUNCTIONS P 69 128 KX FLM652CX ...
Page 129: ...CROSS REFERENCE TEST FUNCTIONS P 69 129 KX FLM652CX ...
Page 130: ...CROSS REFERENCE TEST FUNCTIONS P 69 130 KX FLM652CX ...
Page 131: ...CROSS REFERENCE TEST FUNCTIONS P 69 131 KX FLM652CX ...
Page 132: ...132 KX FLM652CX ...
Page 133: ...133 KX FLM652CX ...
Page 134: ...CROSS REFERENCE TEST FUNCTIONS P 69 134 KX FLM652CX ...
Page 143: ...6 6 13 6 MOTOR SECTION 6 6 13 6 1 ENGINE MOTOR 143 KX FLM652CX ...
Page 144: ...6 6 13 6 2 ADF MOTOR 144 KX FLM652CX ...
Page 145: ...6 6 13 7 LSU SECTION CROSS REFERENCE LSU Laser Scanning Unit SECTION P 183 145 KX FLM652CX ...
Page 146: ...6 6 14 CIS Contact Image Sensor SECTION CROSS REFERENCE TEST FUNCTIONS P 69 146 KX FLM652CX ...
Page 148: ...6 6 16 HIGH VOLTAGE SECTION 148 KX FLM652CX ...
Page 149: ...149 KX FLM652CX ...
Page 150: ...150 KX FLM652CX ...
Page 153: ...6 6 17 2 TROUBLESHOOTING FLOW CHART 153 KX FLM652CX ...
Page 154: ...154 KX FLM652CX ...
Page 155: ...7 CIRCUIT OPERATIONS 7 1 CONNECTION DIAGRAM 155 KX FLM652CX ...
Page 177: ...7 7 1 2 ENGINE MOTOR DRIVE CIRCUIT 177 KX FLM652CX ...
Page 183: ...7 10 LSU Laser Scanning Unit SECTION 183 KX FLM652CX ...
Page 184: ...184 KX FLM652CX ...
Page 191: ...191 KX FLM652CX ...
Page 213: ...8 1 11 Timing Chart Initializing Long 213 KX FLM652CX ...
Page 215: ...8 2 TERMINAL GUIDE OF THE ICs TRANSISTORS AND DIODES 8 2 1 DIGITAL BOARD 215 KX FLM652CX ...
Page 216: ...8 2 2 ANALOG BOARD 8 2 3 OPERATION BOARD 8 2 4 MOTOR DRIVER BOARD 216 KX FLM652CX ...
Page 217: ...8 2 5 HIGH VOLTAGE POWER BOARD 217 KX FLM652CX ...
Page 218: ...8 2 6 LOW VOLTAGE POWER BOARD 8 2 7 DRUN AND TONER SENSOR BOARD PARTS 218 KX FLM652CX ...
Page 221: ...8 4 1 NG EXAMPLE 221 KX FLM652CX ...
Page 227: ...227 KX FLM652CX ...
Page 228: ...8 6 TEST CHART 8 6 1 ITU T No 1 TEST CHART 228 KX FLM652CX ...
Page 229: ...8 6 2 ITU T No 2 TEST CHART 229 KX FLM652CX ...
Page 230: ...9 FIXTURES AND TOOLS 230 KX FLM652CX ...
Page 231: ...10 CABINET MECHANICAL AND ELECTRICAL PARTS LOCATION 10 1 GENERAL SECTION 231 KX FLM652CX ...
Page 232: ...10 2 OPERATION COVER SECTION 1 232 KX FLM652CX ...
Page 233: ...10 3 OPERATION COVER SECTION 2 233 KX FLM652CX ...
Page 234: ...10 4 OPERATION COVER SECTION 3 234 KX FLM652CX ...
Page 235: ...10 5 PICK UP SECTION 235 KX FLM652CX ...
Page 236: ...10 6 FUSER SECTION 236 KX FLM652CX ...
Page 237: ...10 7 UPPER MAIN CABINET SECTION 237 KX FLM652CX ...
Page 238: ...10 8 LOWER MAIN CABINET SECTION 1 238 KX FLM652CX ...
Page 239: ...10 9 LOWER MAIN CABINET SECTION 2 239 KX FLM652CX ...
Page 240: ...10 10 LOWER MAIN CABINET SECTION 3 240 KX FLM652CX ...
Page 241: ...10 11 ACTUAL SIZE OF SCREWS AND WASHER 241 KX FLM652CX ...
Page 242: ...11 ACCESSORIES AND PACKING MATERIALS 242 KX FLM652CX ...
Page 261: ...261 KX FLM652CX ...
Page 270: ...15 8 MEMO 270 KX FLM652CX ...
Page 278: ...278 KX FLM652CX ...
Page 286: ...286 KX FLM652CX K N KXFLM652CX ...