Panasonic KV-S3085 Operating Instructions Manual Download

Page: 58 / 62

Troubleshooting

The document is jammed.

Open the back door and remove
the jammed paper. Then clean
all of the rollers. (See

page 38

When U15 JAM occurs fre-
quently, the document sensor
is dirty.

Clean the document sensors
and black sheets. (See

page 42

The document is jammed.

Open the front door and remove
the jammed paper. Then clean
all of the rollers. (See

page 38

When U16 JAM occurs fre-
quently, the document sensor
is dirty.

Clean the document sensors
and black sheets. (See

page 42

The document is jammed.

Open the front and back doors
and remove the jammed paper.
Then clean all of the rollers.
(See

page 38

When U17 JAM occurs fre-
quently, the document sensor
is dirty.

Clean the document sensors
and black sheets. (See

page 42

A document remains in the
scanner.

Open the front and/or back
doors, and remove all of the
remaining documents.

Dust adheres to the docu-
ment sensor and black
sheets.

Clean the document sensors
and black sheets. (See

page 42

Foreign matter is lodged
around the paper sensor.

Remove the foreign matter.

The document is skewed.

Open the front door and remove
the document.

Multiple sheets were fed into
the unit.

Open the front door and remove
the jammed paper.

When U23 Double Feed
occurs frequently, the rollers
are dirty.

Clean all of the rollers. (See

page 38

When U23 Double Feed
occurs frequently, the rollers
need to be replaced.

Replace the paper feed roller
module or the retard roller mod-
ule. (See

pages 43

and

The front door is open.

Close the front door.

The back door is open.

Close the back door.

LCD

Possible Cause

Remedy

U 1 5

J A M

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U 1 6

J A M

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U 1 7

J A M

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U 1 8

R e m a i n e d

D o c .

t t t t t t t t

U 2 0

S k e w

E r r o r

t t t t t t t t

U 2 3

D o u b l e

F e e d

t t t t t t t t

U 3 0

F r o n t

D o o r

O p e n

t t t t t t t t

U 3 2

B a c k

D o o r

O p e n

t t t t t t t t

Summary of Contents for KV-S3085

Page 1: ...nstallation manual enclosed with this unit Please carefully read these instructions the enclosed installation manual and maintenance manual Keep all documentation in a safe place for future reference Keep the CD ROM in the protective case Do not expose the CD ROM to direct sunlight or extreme heat and do not scratch or smudge the surface of the CD ROM ...

Page 2: ...to work When using the scanner with other SCSI devices connected by daisy chain connection it is not guaranteed to work As an ENERGY STAR Partner Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR and the ENERGY STAR certification mark are registered US marks Microsoft Windows and Windows NT are either registered trademarks or trademarks o...

Page 3: ...ing 34 Clearing Paper Jams 36 Removing paper jams from the feed part 36 Removing paper jams from exit path 36 If the paper cannot be removed by pulling it forward 36 Cleaning the Unit 37 Outside of the scanner 37 Inside the scanner 37 Cleaning the rollers 38 Cleaning the scanning section glasses and reference plates 41 Cleaning the sensors 42 Replacing Consumables 43 Replacing the paper feed rolle...

Page 4: ...ld be used only with a power cord that is supplied by the manufacturer Power Source WARNING 220 240 V equipment A certified power supply cord has to be used with this equipment The relevant national installation and or equipment regulations shall be considered A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 designation H05VV F 3G 1 0 ...

Page 5: ...vere electrical shock if the cut off plug is inserted into any 13 amp socket If a new plug is to be fitted please observe the wiring code as shown below If in any doubt please consult a qualified electrician WARNING This appliance must be earthed IMPORTANT The wires in this mains lead are coloured in accordance with the following code Green and Yellow Earth Blue Neutral Brown Live As the colours o...

Page 6: ...Notice 6 Caution Labels ...

Page 7: ... dam age If this occurs turn the unit off unplug the power cord and call for service Do not place books paper or other items on the unit Do not place the unit in an area where there is a lot of smoke dust chemical fumes or vibration Do not leave the power cord plugged into the AC outlet if the unit will not be used for an extended period Do not place the unit on an uneven or unstable surface Do no...

Page 8: ... operate or place the unit in a vertical position Do not place the unit near a heating appliance or an air conditioning vent Do not place the unit in a room with extremely high or low humidity Do not place the unit near other appliances which gen erate large electrical noise Do not place the unit on a carpet Static electricity can cause the unit to malfunction Do not drink or inhale the included r...

Page 9: ...surface of the disc Do not leave the disc out of its protective case Do not leave the disc in direct sunlight or near heat sources Do not place heavy objects on the disc case or drop the case To clean the disc hold the disc by its edges and wipe it from the center to the edges with a dry soft cloth ...

Page 10: ...ion Exit tray Post Imprinter Top door Used for attaching the post imprinter unit ADF selector To prevent double feeding adjust the lever to feed the scanning documents properly Refer to page 32 Pointer lever Used to change the scan ning documents path direction front exit straight pass Refer to page 32 Used to connect the scanner unit to the host computer AC inlet Power cord Fan exhaust vent Open ...

Page 11: ... in the selected mode Press to change the hopper position Hopper capacity with 17 lbs paper HOPPER 1 1000 sheets HOPPER 2 200 sheets HOPPER 3 1 sheet 2 Press to return to the previous value in the selected mode LED Indicates the status of the scanner Green Ready to scan or scanning Green flashing Sleep mode Orange Ready to scan or scanning with warning Orange flashing Initializing Sleeping with wa...

Page 12: ...00 or 1 sheet with 17 lbs paper according to the number of sheets to be scanned The hopper position is changeable only when Ready is displayed on the LCD 1 Press the HOPPER 1 key to set the hopper to 1000 sheets position While setting the hopper position the LCD displays as shown on the right After setting is complete Ready appears on the LCD 2 Press the HOPPER 2 key to set the hopper to 200 sheet...

Page 13: ...B Brightness Selection for density when scanning the back side of a document 19 08 Back side image emphasis B Emphasis Selection for emphasis when scanning the back side of a document 19 09 Back side contrast B Contrast Selection for contrast when scanning the back side of a document 19 10 Back side halftone B Halftone Selection for gradation when scanning the back side of a document 19 11 Noise r...

Page 14: ...saved If Default is selected all of the scanning conditions will return to the default values 21 No Item LCD display Contents Page 01 Select the counter displayed on the LCD Display Counter Choose to display the batch scan counter which is reset before the next scan set counter user counter or to display the total amount of scanned documents system counter on the LCD 22 02 Setting the user counter...

Page 15: ...the printing content using an imprinter The imprinter will print on the reverse side of the document after scanned 23 12 Setting the post imprinter position Post Position Allows for the selection of the printing position using a post imprinter 23 13 Setting the post imprinter font style Post Font Allows for the selection of the printing font style using a post imprinter 23 14 Setting the post impr...

Page 16: ... synchronous transfer rate to 10 Mbytes sec if the computer has failed to recognize the scanner or the scanner fails to operate properly 25 06 Checking the roller cleaning warning Clean Roller Warning The alarm tells you it is time to check the roller If it is near 100 clean the roller See Cleaning the Unit on page 37 25 Clearing the roller cleaning warning Clean Roller Warning Clear Clear the Cle...

Page 17: ...right is an example of a setting for the B Contrast 4 Press the HOME key to return to the Ready display or another menu key to go to another menu In steps 2 or 3 you can change to the desired menu by pressing the desired menu key See pages 18 to 26 for details For changing the display language see page 12 MODE SELECT READY ERROR SLEEP STOP START SCAN HOPPER 1 HOPPER 2 HOPPER 3 COUNTER IMPRINT OTHE...

Page 18: ... dark L means light 03 Front side image emphasis When Host is displayed pressing the 1 key or the 2 key will change the display to Medium 04 Front side contrast When Host is displayed pressing the 1 key or the 2 key will change the display to Norm H means high L means low 05 Front side halftone 0 1 F C o l o r D r o p O u t H o s t Blue Red Host Green 0 2 F B r i g h t n e s s D r L H o s t D4 D2 ...

Page 19: ... white roller kit is installed 13 Scanning mode Fit to Page Scanner shrinks image to fit scanned page Actual Scanner scans at 100 actual page size Some of the data on the edges of the page may be lost 0 6 B C o l o r D r o p O u t H o s t Blue Red Host Green 0 7 B B r i g h t n e s s D r L H o s t D4 D2 D3 D1 Norm Host L4 L3 L2 L1 0 8 B E m p h a s i s r H o s t None Smooth Low Medium Host High 0 ...

Page 20: ...nds from the host computer Stop The scanner will display double feeding error and stop when it detects double feeding Buzzer When the scanner detects double feeding it will sound a buzzer the power indicator will light red and it will continue scanning After completing scanning the scanner will display double feeding warning 16 Setting the double feed detector sensitivity Low Sensitivity The doubl...

Page 21: ...emory selected in the Save scanning settings Select memory Completed will be displayed after saving 19 Load scanning setting If you use the 1 key or the 2 key to select Memory 1 or Memory 2 the saved scanning items will become valid by the Save scanning settings Execution If other scanning items have been saved in another memory during scanning you can change the scanning items easily This setting...

Page 22: ...he 1 key once will increase the user counter by one Pressing the 2 key once will decrease the user counter by one Pressing the 1 key or the 2 key continuously will change the user counter value by increments of 10 02 Setting the user counter extender Pressing the 1 key once will increase the user counter extender by one Pressing the 2 key once will decrease the user counter extender by one 02 Clea...

Page 23: ... printing starts from the top of the document If 0 character is set printing starts from 10 0 mm The millimeter value displayed is an approximation The length per character varies depending on the 04 orientation setting 90 or 270 2 38 mm per character 0 or 180 3 44 mm per character Character 0 72 In this example printing starts at 12 38 mm approx 1 2 in from the top of the paper The number 12 38 c...

Page 24: ...ltaneously Post Imprinter Cleaning will be executed Then Completed will be displayed 1 4 P o s t R o t a t e H o s t Host 0o 90o 180o 270o A B AB Rotates character string 90 degrees and prints Prints portrait orientation Prints portrait orientation from the end of the character string Rotates character string 270 degrees and prints 270o 180o 90o 0o A B AB Transfer direction 1 5 P o s t C l e a n i...

Page 25: ...able Setting the wide SCSI will be activated after turning the power off and turning it on again 05 Setting the transfer rate When the wide SCSI setting is disable When the wide SCSI setting is enable Changes the maximum value of the synchronous transfer rate of the SCSI interface Lower the synchronous transfer rate to 10 Mbytes sec if the computer has failed to recognize the scanner or the scanne...

Page 26: ...n for complete compatibility 09 Setting the sleep mode To conserve energy and operating cost this scanner is provided with a programmable power save feature The scanner is factory set with the power save feature sleep mode turned on to comply with ENERGY STAR requirement If sleep mode is enabled the scanner enters the sleep mode when the scanner is idle for 15 minutes 1min T 60min To return from t...

Page 27: ...Then Ready will be displayed This will be displayed after setting scanning to start with a host computer If the document is set and the START key is pressed scanning will start This will be displayed while a system program is downloaded Do not turn the scanner s power off while this message is displayed If sleep mode is enabled the scanner enters the sleep mode when the scanner is idle for the spe...

Page 28: ...When scanning is not performed properly try the following methods Set the feed speed to Slow Scan the documents by manual feeding Set the paper path selector to straight The following types of documents may cause frequent jams and double feeding Extremely smooth or shiny paper or paper that is highly textured Paper with carbon Carbonless paper If a paper jam or double feeding occurs clean the roll...

Page 29: ...folder will need to be separated 1 Fan the stack of documents to separate all the edges 2 Hold both ends and bend the documents as shown in the illustration 3 To flatten the documents hold firmly and pull them apart as shown in the illustration Repeat these steps as necessary 2 Carefully align the documents 3 Adjust the document guides slightly larger than the actual size of the documents Squeese ...

Page 30: ...them in the direction of the arrow until they stop Be sure to place the documents on the hopper as shown in the diagram at the right The amount of documents should not exceed the limit mark on the document guide This may cause a paper jam or skew 1000 PAGES LIMIT 200 PAGES A Portrait Limit mark A Landscape ...

Page 31: ...if required 6 When using paper longer than letter size pull out the hopper extension tray from the hopper and the exit tray stop per from the front door as shown in the diagram at the right When scanning short length documents put the exit stopper A Exit document guides Document guide Exit tray stopper Hopper extension tray Exit stopper Scanning direction Document ...

Page 32: ...to function properly If double feed alarm beeps frequently change the ADF manual feed selector Setting Position Status 1 When double feeding occurs at the paper feed component 2 When double feeding occurs frequently or scanning a document with a rough face as in NCR paper 3 Standard setting When scanning normal paper 4 When scanning with smooth sided paper or a paper jam occurs with normal paper 5...

Page 33: ...ocument When printing the control sheet if the pattern falls in the area from the top side of the document to 25 mm adjust the printer Also copy the control sheet so that the pattern lies in the center of the copy Be careful not to get the control sheet dirty Do not fold or crease the control sheet Scanning will not be performed properly For details on control sheet and separation sheet refer to s...

Page 34: ...ur hand pull the front door release towards you Then open the front door completely The front door now opens slowly 2 Using your finger slide the lower reference plate to the right 1 and turn it over 2 then release it The lower reference plate returns to the left original position automatically and will be locked Confirm that the reference plate does not rotate after turning it over Front door Fro...

Page 35: ...e plate does not rotate after turning it over 4 Close the front door Push the front door down slowly until it clicks into position Be sure not to close the front door when the reference plate is in the rotary posi tion so that not to damage it Using your finger push the left end of the reference plate again to make it return to original position 5 When the reference plate setting is changed turn t...

Page 36: ...front door now opens slowly Remove the jammed document and close the front door Push down both sides of the front door gently until it clicks into place Removing paper jams from exit path If jammed document appears at the exit part open the back door and pull the docu ment forward then close the back door If the paper cannot be removed by pulling it forward Open the back door by pulling the back d...

Page 37: ... Clean the rollers sensors and double feed detectors if paper jamming or double feeding occurs frequently Refer to pages 38 42 Clean the image sensor covers when black or white lines appear on the scanned images Refer to page 42 If the documents you are scanning are dirty then the scanner parts will become dirty as well To maintain proper scanning clean the scanner parts frequently The image senso...

Page 38: ... or your dealer When the display shows Warning Clean Roller follow the steps below to clean the rollers 1 Turn the power off 2 Using your hand pull the front door release towards you The front door now opens slowly 3 Use the accessory roller cleaning paper KV SS03 to remove the dirt from the surfaces of the paper feed roller separation roller When wiping off the dirt on the roller sur faces hold t...

Page 39: ...ght Then close the retard roller cover 6 Use the accessory roller cleaning paper to wipe off the dirt on the sur faces of six rubber carrier rollers 7 Use the accessory roller cleaning paper to clean the surface of six carrier rollers Wipe all the way around them proceeding from one end to the other in the directions of the arrows shown in the diagram to the right Then close the front door Retard ...

Page 40: ...ier rollers and carrier rollers all the way around them proceeding from one end to the other in the directions of the arrows shown in the diagram to the right Then close the back door 9 After cleaning clear the Warning Clean Roller display Refer to page 30 Rubber carrier rollers Conveyor rollers Back door Carrier rollers Rubber carrier roller Straight exit roller ...

Page 41: ...Clean the scanning section glasses and reference plates using the acces sory roller cleaning paper When the reference plate slides toward right during cleaning push the reference plate at the left side lightly and slide it to the left until it is placed in the original position 4 Close the front door Front door Front door release Inside the front door Reference plates Scanning section glasses ...

Page 42: ...d open the post imprinter door 5 Also remove the dirt on the document sensors and paper jam sensor using included blower 6 Close all doors µ How to clean the document sensor or double feed detection sensor Remove the brush and blow off the dirt through the document sensor hole or double feed detection sen sor hole Document sensors Paper jam sensor Edge limit sensors Document sensors Double feed de...

Page 43: ... door now opens slowly 3 Push down the two green levers at both ends of the paper feed roller mod ule to avoid breaking the green levers When moving the green levers do not apply pressure in any other direction other than in the direction shown by the arrows Otherwise the levers may break Front door Front door release Inside the front door Green levers ...

Page 44: ...he new paper feed roller mod ule 6 Install the new paper feed roller mod ule with its gear on the right Attach the bearings at both ends of the paper feed roller module into the guide grooves of the chassis in the scanner Insert the paper feed roller cover into the paper feed roller hole before attaching the bearings into the grooves of the chassis Paper feed roller module Paper feed roller cover ...

Page 45: ...n of the arrows until they click into place After installing the paper feed roller mod ule confirm that the feed rollers can be moved lightly in vertical direction 8 Close the front door Push the front door down slowly until it clicks into place Green levers Feed rollers Front door ...

Page 46: ...paper position Refer to page 32 3 Using your hand pull the front door release towards you The front door now opens slowly 4 Using your fingers open the retard roller cover 5 Remove the retard roller module in the direction of the arrow Front door Front door release Inside the front door Retard roller cover Retard roller module ...

Page 47: ... 7 Install the new retard roller module by matching the groove of its right shaft with the groove of the metal holder Make sure that both ends of the shaft reach the bottom of the metal holder 8 Close the retard roller cover 9 Close the front door Push down the front door slowly until it clicks into place Metal holder Groove Retard roller cover Front door ...

Page 48: ...g your hand pull the front door release towards you The front door now opens slowly 3 Using your fingers open the retard roller cover 4 Pull and remove the retard pad in the direction of the arrow Front door Front door release Inside the front door Retard roller cover Retard pad ...

Page 49: ...hange Kit for thin paper KV SS027 and take out the new Retard pad 6 Install the new retard pad by pressing it down until it is locked 7 Close the retard roller cover 8 Close the front door Push down the front door slowly until it clicks into place Retard pad Retard roller cover Front door ...

Page 50: ...wer See pages 34 through 35 and 37 through 42 Set the plates to white side before adjusting the shading Do not turn off scanner while shading is being performed This step will take approximately 5 minutes If the shading adjustment is carried out while these parts are still dirty it will not be possible to eliminate the lines that form on the scanned images Shading adjustment procedure 1 Switch on ...

Page 51: ...ding restarts and the LCD displays as shown on the right 7 The shading is complete when the LCD displays as shown on the right 8 Press the HOME key The LCD display returns to Ready Note If you need to use white reference please remember to rotate the reference plates back to white Caution If the scanned images are still lined after the shading adjustment has been performed and if these lines are n...

Page 52: ...be handled in the correct horizontal position Materials Required Original Scanner Carton Packing Materials Shipping Tape and Scissors 1 Disconnect your scanner from the electrical outlet and the interface cable 2 Remove the exit tray guides exit tray stopper from the scanner Refer to page 16 17 of Installation manual 3 Pack the scanner Blower Exit tray stopper Power cord Be sure to use a power cor...

Page 53: ...ry Color option Tonal gradation Binary mode Grayscale mode 8 bit 64 step gradation dither mode Error diffusion mode Image control Image emphasis Dynamic threshold Automatic separation Invert White level from paper Compression MH G3 MR MMR G4 JPEG Paper Size 48k70 mm 1 9k2 75 in to 297k431 mm 11 7k17 in Thickness Single paper feeding 0 025 to 0 2 mm 1 0 to 7 9 mils Continuous paper feeding 0 06 to ...

Page 54: ...0 V 0 5 A AC220 240 V Sleep mode 0 1A AC100 120 V 0 06A AC220 240 V Operating Environment Operating temperature and humidity 15 C to 30 C 59 F to 86 F 20 to 80 RH Storage Environment Storage temperature and humidity 0 C to 35 C 32 F to 95 F 10 to 80 RH Option Consumables Roller exchange kit KV SS026 Roller exchange kit for thin paper KV SS027 Imprinter option KV SS028 Roller cleaning paper KV SS03...

Page 55: ...annot recognize the SCSI card Check your computer whether the SCSI card is installed correctly using the device manager s property Refer to the Installation Manual on page 24 The same ID number is used for the scanner and the other device Use the different SCSI ID numbers for each devices See page 12 The scanner was turned on after the computer was turned on Turn the computer OFF Turn the scanner ...

Page 56: ...r tray Adjust the document guides properly to the size of the document to be scanned Right and left sides of the document to be scanned are not the same in height because of curl and fold Remove curl and fold then reduce the amount of the document The scanned document is blank The document to be scanned was loaded face down upside down Load the document correctly See page 30 Vertical lines appear ...

Page 57: ... door and remove the jammed paper Then clean all of the rollers See page 38 When U12 JAM occurs fre quently the document sensor is dirty Clean the document sensors and black sheets See page 42 The document is jammed Open the back door and remove the jammed paper Then clean all of the rollers See page 38 When U13 JAM occurs fre quently the document sensor is dirty Clean the document sensors and bla...

Page 58: ...documents Dust adheres to the docu ment sensor and black sheets Clean the document sensors and black sheets See page 42 Foreign matter is lodged around the paper sensor Remove the foreign matter The document is skewed Open the front door and remove the document Multiple sheets were fed into the unit Open the front door and remove the jammed paper When U23 Double Feed occurs frequently the rollers ...

Page 59: ...Call technical support ser vice A user non serviceable error has occurred Consult with a service represen tative Call technical support ser vice F60 Call Service and or F62 Call Service appear on the LCD frequently The lamp module reaches its useful life Replace the lamp module Call technical support service LCD Possible Cause Remedy U 3 4 T o p D o o r O p e n t t t t t t t t U 5 0 N o I F B o a ...

Page 60: ...llers 24 Green levers 27 28 Front door 10 19 21 23 25 27 Front door release 10 19 21 23 25 27 I Image sensor cover 22 24 26 32 Imprinter option 35 Indent 29 31 Ink cartridge 35 Hopper 10 Hopper extension tray 10 16 Hopper tray 13 Interface 2 M LED 11 36 Landscape 15 Memory 2 Limit mark 13 15 Loading documents 13 Multiple sheets 14 O OS 2 Operating environment 35 Notice 4 Option 35 Q Paper feed rol...

Page 61: ...8 Separation roller 24 Replacing consumables 27 Retard roller 24 Retard roller module 29 30 Shading 32 37 Skew sensor 26 Specifications 34 Roller cleaning paper 4 22 35 Roller exchange kit 35 Starting sensor 26 System requirements 2 U USB connection 2 11 12 USB connector 10 USB hub 2 36 User utility 11 25 32 Troubleshooting 36 W Waiting sensor 26 ...

Page 62: ...on of North America Two Panasonic Way Secaucus New Jersey 07094 Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Matsushita Electric Industrial Co Ltd http www panasonic co jp global 2005 Panasonic Communications Co Ltd All Rights Reserved E 041126 ...

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