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2.1 VoIP Requirements

Information about IP Proprietary Telephones

13

Is it possible to have static IP addressing?

IP-PTs on the network must always communicate with each other through the IP-EXT16 card, not directly. 
Therefore, the card must be assigned a static IP address, which must be programmed to each IP-PT on the 
network.

Note

When a DHCP server (which automates IP addressing of the IP-PTs on the network) is not used, static 
IP addressing must also be enabled for all IP-PTs.

Does only a single router provide IP-PT access to the IP network?

In a dual network, 2 routers provide access to the IP network as shown in the diagram below. However, only 
one router can be used as an access point to the network for all IP-PTs.

Therefore, in the diagram below, if router A, whose IP address is assigned as the default gateway IP address 
of the IP-PT and IP-EXT16 card, fails, VoIP communications are no longer possible; they are not able to 
switch their default gateway from router A to router B to access the IP network.

IP Network

Router A

Router B

Default gateway of 
the IP-EXT16 card: 
Router A

Default gateway of 
the IP-PT:
Router A

Summary of Contents for Hybrid IP-PBX

Page 1: ...you for purchasing a Panasonic Hybrid IP PBX Please read this manual carefully before using this product and save this manual for future use KX TDA100 KX TDA200 Version 2 0 Hybrid IP PBX Information...

Page 2: ...Requirements Checklist 17 3 Installation 19 3 1 Installing the IP EXT16 Card in the Hybrid IP PBX 20 3 1 1 Names and Locations 20 3 1 2 Installation 21 3 2 Connecting to the LAN 23 3 2 1 Connecting th...

Page 3: ...Information about IP Proprietary Telephones 3 Section 1 Introduction...

Page 4: ...is typically supplied by a network administrator The numbers in the table below are given as examples Consult your network administrator for specific values Parameter Description Example Entry IP PT E...

Page 5: ...with the other gateways on the VoIP network 192 168 0 1 PBX IP Address Identifies the location of the IP EXT card with which IP PTs will communicate 192 168 0 100 VLAN ID Identifies the ID of the logi...

Page 6: ...ce LAN to other LANs at different locations the IP PTs on the remote office LANs can be used as extensions of the Hybrid IP PBX at the local office DHCP Server IP PT Extn 101 IP PT Extn 102 IP PT Extn...

Page 7: ...net where quality of service cannot be guaranteed Note Unlike an IP VPN which is set up over a network provider s own IP network an Internet VPN is set up over the Internet Internet VPNs are not recom...

Page 8: ...shown above The IP address for the IP EXT16 card cannot be assigned automatically using a DHCP server This IP address must be assigned manually by using KX TDA Maintenance Console PC programming softw...

Page 9: ...ted by a PC connected to the IP PT Allocating these ports to different VLANs enables you to split the paths for packets from an IP PT depending on whether the packet contains voice signals or data Whe...

Page 10: ...d IP PBX must be assigned at the switching hub Some PC LAN cards allow VLAN settings to be assigned However when using a PC connected to an IP PT the VLAN settings for PC communications must be assign...

Page 11: ...Information about IP Proprietary Telephones 11 Section 2 Guidance for VoIP Installation...

Page 12: ...CODEC is higher than that of the G 729a CODEC The shorter the packet sending interval the higher the speech quality The higher the speech quality the IP PTs provide the more bandwidth the IP PTs requ...

Page 13: ...ed for all IP PTs Does only a single router provide IP PT access to the IP network In a dual network 2 routers provide access to the IP network as shown in the diagram below However only one router ca...

Page 14: ...l IP addresses VoIP communications between the IP EXT16 card and IP PT cannot be carried out effectively Therefore the routers used to access the IP network must not use NAT NAPT Generally NAT and NAP...

Page 15: ...isting network to see if a VoIP network can be implemented Below are the points that should be evaluated Can the firewall pass packets from IP PTs If the VoIP network contains a firewall the firewall...

Page 16: ...te Note that the port of the switching hub that connects to the IP EXT16 card should be set to operate under Auto Negotiation mode Are Category 5 CAT5 or higher cables used When connecting network dev...

Page 17: ...bandwidth kbps Available bandwidth for VoIP kbps Required bandwidth for VoIP kbps p 12 No Question Answer Memo Ref 2 a Is the IP network a managed network Make sure to use a managed IP network such a...

Page 18: ...ately to allow VoIP packets to pass through the network without being blocked by filtering Yes No Model of firewall p 15 3 b Are layer 2 or 3 switches used Do not use repeater hubs as they can increas...

Page 19: ...elephones 19 Section 3 Installation This section describes the physical installation process of the IP EXT16 card covering the following topics 1 installing the card in the Hybrid IP PBX and 2 connect...

Page 20: ...n OFF Power Off Green ON Normal all ports are idle Green Flashing 60 times per minute Normal a port is in use Red ON Fault includes reset Red Flashing 60 times per minute Out of Service ONLINE Green O...

Page 21: ...ation Install the IP EXT16 card in a free slot of the Hybrid IP PBX 1 Insert the card along the guide rails LINK Green Link status indication ON Normal connection OFF Connection error DATA Green Data...

Page 22: ...ding the card as shown below push the release lever in the direction of the arrow so that the card engages securely with the connector on the back board 3 Turn the 2 screws clockwise to fix the card i...

Page 23: ...tach a ferrite core included with the card to the cable Make sure to set the port of the switching hub that connects to the IP EXT16 card to operate under Auto Negotiation mode When using the VLAN fea...

Page 24: ...P Proprietary Telephones 3 Connect the cable to the RJ45 connector of the card 4 Connect the other end of the cable to the switching hub Connecting to a switching hub PC IP PT Ethernet Straight Cable...

Page 25: ...o a Switching Hub When connecting an IP PT to the LAN connect it to a switching hub Notes Use an Ethernet straight cable with an RJ45 connector to connect the IP PT to a switching hub The cable should...

Page 26: ...ctor Then pass the cord through the hook as indicated in the illustration below Connecting a PC to an IP PT You can connect a PC to an IP PT by using the IP PT s secondary port In this case only a sin...

Page 27: ...nes 27 Section 4 Programming This section describes the process of programming the IP EXT16 card and IP PTs covering the following topics 1 setting network parameters to the card and IP PTs and 2 regi...

Page 28: ...thout notice Screen shots reprinted with permission from Microsoft Corporation 1 Start the KX TDA Maintenance Console from the Start menu 2 a Type the Installer Level Programmer Code INSTALLER b Click...

Page 29: ...y needs to be entered a Double click System b Double click IP Extension Settings c In the Gateway Address box type the IP address of the default gateway 3 d Click OK 1 Valid IP address range 1 0 0 0 t...

Page 30: ...rver Follow the procedure below for all IP PTs on the LAN that a DHCP server is used If you need to set VLAN parameters follow the procedure described in 4 2 2 Setting the VLAN Parameters after assign...

Page 31: ...the VLAN Parameters after assigning the IP addresses without ending programming Select Network ENTER Select Disable for DHCP setting ENTER IP Address 1 Select Subnet Mask ENTER Select Default Gateway...

Page 32: ...IP address range 1 0 0 0 to 255 255 255 254 3 Valid IP address range 0 0 0 0 to 223 255 255 255 The VLAN priority of the primary port must be set higher than the priority of the secondary port The la...

Page 33: ...how Registration Halt NG Click Continue and confirm the progress of registration 1 a Double click Configuration b Double click IP Extension Port c Select the IP PT by clicking the Select cell and set...

Page 34: ...there are more IP PTs to be de registered click Continue to resume or Quit to terminate the de registration If not click Close Once the IP PT is successfully de registered the status of the IP PT will...

Page 35: ...Information about IP Proprietary Telephones 35 Appendix A Troubleshooting...

Page 36: ...ot set to the IP PT When not using a DHCP server set the IP address subnet mask address and enter the PBX IP address If necessary also enter the IP address of the default gateway When using a DHCP ser...

Page 37: ...p Transmission error Check with the network administrator whether there is a problem with the LAN If this error is displayed frequently replace the IP PT ERR 2003 XXXX POOR LAN CONNECTION Resets and d...

Page 38: ...ER REJECTION Resets and displays error for 5 seconds while starting up Error information from the Hybrid IP PBX MGCP server Consult your network administrator ERR 3001 XXXX HARDWARE ERROR Displays err...

Page 39: ...A1 Troubleshooting Information about IP Proprietary Telephones 39...

Page 40: ...el Industrial Park Carolina Puerto Rico 00985 http www panasonic com csd Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other...

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