Panasonic Hybrid IP-PBX, Manual

Page: 37 / 40

A1 Troubleshooting
Information about IP Proprietary Telephones 37
A1.2 Error Message
When a major system error occurs, an error message is displayed on the IP-PT.
Error Message & IP-PT Activity Probable Cause Solution
ERR 1001-XXXX
HARDWARE ERROR
Displays error and stops operating.
• Sub CPU malfunction • Replace the IP-PT.
ERR 1002-XXXX
HARDWARE ERROR
Displays error and stops operating.
• Sound hardware malfunction
ERR 1003-XXXX
HARDWARE ERROR
Displays error and stops operating.
• Flash memory malfunction
ERR 2001-XXXX
SYSTEM ERROR
Resets and displays error for 5 seconds
while starting up.
• Unexpected error • If this error is displayed
frequently, replace the IP-PT.
ERR 2002-XXXX
POOR LAN CONNECTION
Resets and displays error for 5 seconds
while starting up.
• Transmission error • Check with the network
administrator whether there is
a problem with the LAN.
• If this error is displayed
frequently, replace the IP-PT.
ERR 2003-XXXX
POOR LAN CONNECTION
Resets and displays error for 5 seconds
while starting up.
ERR 2004-XXXX
UNREGISTERED TO SERVER
Resets and displays error for 5 seconds
while starting up.
• IP-PT not registered • Check the registration status
of the IP-PT.
ERR 2005-XXXX
NO MORE CONNECTIONS
Resets and displays error for 5 seconds
while starting up.
• Connection refused by the
Hybrid IP-PBX
ERR 2006-XXXX
DHCP SERVER REJECTION
Resets and displays error for 5 seconds
while starting up.
• IP address lease time from
DHCP server has expired
• IP address lease renewal was
refused by DHCP server
• Consult your network
administrator.
ERR 2007-XXXX
HARDWARE ERROR
Resets and displays error for 5 seconds
while starting up.
• Communication error with
sub CPU • If this error is displayed
frequently, replace the IP-PT.