2.7 Help
PC Programming Manual
95
2.7
Help
2.7.1
Frequently Asked Questions (FAQ)
This section provides answers to some common questions about using the Maintenance Console
software to programme the PBX. The information is divided into the following topics:
Connection
Title
Description
Connecting to the PBX using Maintenance Console.
Using the Maintenance Console software.
Changing the status (INS/OUS) of cards.
Setting up portable stations, including registration and
deregistration.
Changing the numbering plan for the PBX, or numbers of individual
extensions or features.
Safely saving PBX data edited with Maintenance Console.
Setting up individual features.
Q
The Maintenance Console cannot connect to the PBX via RS-232C cable.
A
•
Is the cable firmly connected to both the PC and the PBX?
•
Is the serial port that the PC uses correctly specified?
•
Is the baud rate correct?
The default setting, and a safe rate, is 19 200 bps.
•
Is the password correct?
•
Is the Maintenance Console not connected to the PBX by another connection method?
Q
The Maintenance Console cannot connect to the PBX via USB.
A
•
Is the USB cable firmly connected to both the PC and the PBX?
•
Is the USB driver on the PC running?
To confirm, open the Windows Device Manager, and look for "Panasonic KX-TDA USB
Main Unit driver" in the USB Controllers section. If it is not present, re-install the USB
driver.
•
Is the password correct?
•
Is the Maintenance Console not connected to the PBX by another connection method?
Q
The Maintenance Console cannot connect to the PBX via LAN.
A
•
Is the PC connected to the LAN?
•
Have the IP address and port number of the PBX been set correctly? For more details,
see
2.8.44 [1-1] Slot—Card Property - CTILINK (KX-TDA100/KX-TDA200/KX-
.
•
Is the password correct?
•
Is the Maintenance Console not connected to the PBX by another connection method?
Summary of Contents for HYBRID IP-PBX KX-TDA100
Page 10: ...10 PC Programming Manual...
Page 14: ...1 1 Introduction 14 PC Programming Manual Table 2 For CE model...
Page 15: ...1 1 Introduction PC Programming Manual 15 Table 3 For RU model...
Page 16: ...1 1 Introduction 16 PC Programming Manual Table 4 For GR model...
Page 22: ...1 2 PC Programming 22 PC Programming Manual...
Page 88: ...2 6 Utility 88 PC Programming Manual 2 Click Save Click Cancel to return to the main screen...
Page 349: ...2 9 2 System PC Programming Manual 349 Feature Guide References 1 12 1 Call Transfer...
Page 373: ...2 9 2 System PC Programming Manual 373 2 2 4 Time Service...
Page 409: ...2 9 2 System PC Programming Manual 409 1 8 4 4 Whisper OHCA...
Page 457: ...2 9 2 System PC Programming Manual 457 Feature Guide References None...
Page 486: ...2 10 3 Group 486 PC Programming Manual 2 2 2 Group...
Page 504: ...2 10 3 Group 504 PC Programming Manual Feature Guide References 1 3 1 2 Call Forwarding FWD...
Page 699: ...2 12 5 Optional Device PC Programming Manual 699 1 17 7 Automatic Fax Transfer...
Page 804: ...2 18 11 Maintenance 804 PC Programming Manual...
Page 805: ...PC Programming Manual 805 Section 3 Appendix...