Panasonic HYBRID IP-PBX KX-TDA100, Pc Programming Manual

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2.7 Help
96 PC Programming Manual
Maintenance Console Software
Card Status
Q The Maintenance Console cannot connect to the PBX via modem.
A • Is the dial number of the modem correct? For more details, see 2.18.1 [11-1] Main .
• Has a modem been installed to the PBX?
• Are the modem settings of the PBX and Maintenance Console correct? For more details,
see
2.18.1 [11-1] Main .
• Is the password correct?
• Is the Maintenance Console not connected to the PBX by another connection method?
Q The Maintenance Console cannot connect to the PBX via ISDN Remote.
A • Are the ISDN Remote settings of the PC correct? For more details, see 2.18.1 [11-1]
Main .
• Is the ISDN Remote dial number correct?
• Is the password correct?
• Is the Maintenance Console not connected to the PBX by another connection method?
Q
Can I perform initial setup of the PBX without being connected to the PBX?
A • Yes. This is possible in Batch mode.
Create a new system data file using
2.2.1 Start Menu—New , edit settings as required,
and then upload this file to the PBX later (see 2.6.2 Utility—File Transfer PC to PBX
(SD Card) ).
Q
How do I confirm the software version of the PBX or installed cards?
A • From 2.8.1 [1-1] Slot , click Summary . Summary information, including software
versions, is displayed for all cards installed in the PBX.
Q Not all of the characters of a setting can be displayed because the column is
too narrow.
A • Move the mouse to the line between the names of 2 setting items, at the top of the table.
The pointer will change to a double arrow. Click and drag the line to the right until all
characters are displayed.
Q
The status of a new card will not change to "INS".
A • With the new card installed, does the total number of extensions or trunks exceed the
maximum supported by the PBX?
• Is the type of card installed in the slot different from the card type set as "Pre-install" for
that slot? Confirm that the correct card is installed in the slot.
• Is the card firmly and fully installed in the slot? Confirm that the card is installed correctly
in the slot.
• Confirm that the card is not damaged.
Q I want to set the status of only 1 port of the IP-GW4 card to "OUS".
A • This cannot be done, since the IP-GW4 card requires both channels of a port to be set
to "OUS"/"INS" together.