Panasonic EB-BL600, Service Manual

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3.9 Troubleshooting
The user is given the following information and advised to contact the dealer if the problems persist:
Problem Cause Remedy
Telephone will not
switch on Check that the battery pack is fully charged and
correctly connected to the telephone
Extremely short
battery life for a new
battery pack The network you are using and the
condition of the battery pack can
affect battery life
Avoid areas of poor reception. Ensure batteries
are fully charged. Additionally, for NiMH batteries,
ensure batteries are also discharged fully before
recharging.
Short battery life for
an old battery pack
The battery pack was worn out Replace with a new one
Short battery life for
Ni-MH battery pack
The life of the battery pack is affected
by improper charging, this is inherent
in all Ni-MH batteries
To maintain maximum performance always use
until the Low Battery Warning and then fully
recharge the battery pack
To revive the Battery Pack use the telephone until
the Low Battery Warning and then fully recharge
three times. However, if the battery life still is short,
the battery pack has eventually worn out. Replace
with a new one
The battery level
indicator
H
does
not light when
charging
If a battery is deeply discharged it will
take a short time before there is
sufficient power in the telephone to
light the battery level indicator
H
Leave to charge for several minutes in
temperatures b5°C and +35°C
Calls cannot be
made
The telephone is locked
Unlock the telephone (Menu: Security: Phone
Lock)
Outgoing calls are barred
Disable the outgoing call barring (Menu: Security:
Call Bar)
The telephone is not registered to a
network Move to a coverage area and operate your
telephone after it has registered with a network
Calls cannot be
made from Fixed
Dial Store
Check your SIM supports Fixed Dial
Check if the Fixed Dial is switched on (Menu:
Security: Fixed Dial)
Check the telephone number is stored in the Fixed
Dial
Calls cannot be
received
The telephone is not switched on Switch the telephone on
Incoming calls are barred
Disable the incoming call barring (Menu: Security:
Call Bar)
The telephone is not registered to a
network Move to a coverage area and operate your
telephone after it has registered with a network
Emergency calls
cannot be made
You are not in a GSM coverage area
Check that the antenna symbol
S
is displayed.
Move to a coverage area and operate your
telephone when the antenna symbol is displayed
Telephone numbers
cannot be recalled
The telephone is locked
Unlock the telephone (Menu: Security: Phone
Lock)
Fixed Dial is switched on Switch off Fixed Dial (Menu: Security: Fixed Dial)
Issue 1 Section 3 MCUK980101C8
Revision 0 3 - 8 Service Manual
OPERATING INSTRUCTIONS