R
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T631
2
24
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Troubleshooting guide
Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not
solve the problem:
In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail [email protected], or web site
(http://www.panasonic.com).
In Canada, contact Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, web site (www.panasonic.ca), or an authorized
Servicentre closest to you.
Power
Page
Operation
Picture
No power.
≥
Insert the AC power supply cord securely into the household AC outlet.
The unit is automatically switched
to the standby mode.
≥
To conserve power, the unit automatically switches to standby after approximately 30 minutes in the
stop mode. Turn the power back to ON.
≥
The unit was switched to standby by the SLEEP timer.
–
No response when buttons
pressed.
≥
Some operations may be prohibited by the disc.
≥
The unit may not be operating properly due to lightning, static electricity or some other external factor.
Reset procedure:
Press [
Í
] to switch the unit to the standby mode and then back to ON.
Alternatively, press [
Í
] to switch the unit to the standby mode, disconnect the AC power supply cord,
and then reconnect it.
–
–
No operations can be performed
with the remote control.
≥
Check that the batteries are installed correctly.
≥
The batteries are depleted: Replace them with new ones.
≥
Point the remote control at the remote control sensor and operate.
Play doesn’t start (or stops
immediately) when you press
[
1
] (PLAY).
≥
Condensation has formed: Wait 1 to 2 hours for it to evaporate.
≥
This unit cannot play discs other than the ones listed in these operating instructions.
≥
This unit cannot play DVD-Video with a region number other than “1”, “ALL” or multiple region
numbers including “1”.
≥
The disc may be dirty and may require cleaning.
≥
Ensure that the disc is installed with the label of the side to be played facing upwards.
≥
Check that the DVD-RAM has something recorded on it.
[XP50]
–
5
Cover
page
–
Cannot select alternative
languages.
≥
This function is dependent on software availability.
≥
Try selecting from the disc’s menu if one is available.
–
No menu play.
≥
This function is dependent on software availability.
–
No subtitles.
≥
This function is dependent on software availability.
≥
Subtitles are cleared from the television. Display the subtitles.
–
Soundtrack and/or subtitle
language is not the one selected
with the SETUP menus.
≥
This function is dependent on software availability.
–
Cannot change angle.
≥
This function is dependent on software availability. Even if a disc has a number of angles recorded,
these angles may be recorded for specific scenes only.
–
DIALOGUE ENHANCER has no
effect.
≥
This feature does not work when the unit is outputting bitstream signals.
–
You have forgotten your ratings
password.
Reset all the settings to Factory Preset.
≥
While stopped, press and hold [
:
/
6
] and [
;
] on the unit and then also press and hold [
<
] on
the unit until “Initialized” disappears from the television. Turn the unit off and on again.
All settings will return to the default values.
–
The progressive out indicator
does not light.
≥
Go to Video in the SETUP menus, and select “Enable” in “Progressive Out”.
Picture distorted.
≥
Some distortion is normal during SEARCH.
[XP50]
≥
The screen may be disrupted briefly when you turn off the AUDIO ONLY feature.
≥
If “This disc is PAL system. The output is sound only.” is on the television, then you have loaded a
PAL system DVD-Audio and only the audio portion of the disc can be played.
–
–
–
No picture.
≥
Check the connection.
≥
Make sure the television is on.
≥
Ensure the television’s video input setting (e.g., VIDEO 1) is correct.
6
–
–
The picture shown on the
television is not normal.
(The sides of the picture are cut
off, the picture is stretched
horizontally, or black bands
appear at the top and bottom of
the screen.)
≥
Go to Video in the SETUP menus, and change “TV Aspect” to suit your television.
≥
Use the television to change the aspect to the correct one.
If your television cannot change the aspect when input is progressive
Switch Video output mode to “480I” so the “PROG.OUT” indicator on the unit’s display goes out.
Output will now be interlace.
≥
The 4:3 TV ZOOM function is on.
≥
Ensure that the unit is connected directly to the television, and is not connected through a video
cassette recorder.
≥
Connect to the component video (480P) input terminals on a television compatible with this unit’s
copy guard system. You cannot view progressive video if your television is not compatible.
–
9
There is ghosting when
progressive output is on.
≥
This problem is caused by the editing method or material used on DVD-Video, but should be
corrected if you use interlace output. Switch Video output mode to “480I” so the “PROG.OUT”
indicator on the unit’s display goes out. Output will now be interlace.
Picture quality is poor.
≥
Check the settings in the On-Screen Menu Icons’ Picture Menu.
The picture is off center when
progressive output is on.
≥
Adjust the horizontal position in the On-Screen Menu Icons’ Picture Menu.
XP50‑30.book 24 ページ ２００２年８月２日 金曜日 午後４時７分
