86
DP-8032/8025
2008
Ver.1.2
2. The Service Mode is used by service technicians to perform maintenance and/or repairs, as well as
to maintaining security of the machine. Service technicians must not leave the machine in the
Service Mode after servicing the unit.
3. Service technicians are required to keep the Flash Memory including the Firmware in a confidential
and safe place. Make certain to remove the Flash Memory from the machine, if it was used for
updating the Firmware, etc.
4. Before servicing the unit, back up the machine's data to prevent losing the settings.
a. Back up the settings data onto an Flash Memory using the Service Mode
“F9-11: Parameter
Backup”
.
b. Back up the settings data onto a PC via a Network using
“Network Configuration Editor”
.
c. Print out the Service Parameters.
5. Service Technicians are required to keep the Flash Memory including the machine and the
customer's information confidential and in a safe place.
6. When disposing/transferring this machine, delete all of the customer's information.
Delete the Hard Disk Drive data by initializing the Hard Disk Drive as follows:
a. Press
“Function”
->
”GENERAL SETTINGS”
->
“09 Key Operator Mode”
->
“29 Hard Disk
Initialize”
->
“Deletion”
->
“High”
.
b. Delete the data in the F-ROM using the Service Mode
“F9-06-03: Shipment Set”
.
7. To secure the customer's information, make sure the Fax number/E-mail address is set correctly in
the Check & Call feature.
8. Service Manuals, and Installation Instructions are essential to maintaining the security of the
machine. Service technicians are required to keep the customer's information confidential and in a
safe place.
9. When the SC PCB is replaced the MAC address will be different, make sure that the new MAC
address is recognized on the Network.
10. When setting the Remote Registration function, there is a slight possibility of an unauthorized third
party attempt to access your machine's settings using an E-mail function through the Firewall. When
using this function, we recommend configuring your network environment with a switching hub, and
encryption to prevent your device from being wiretapped.
11. When moving the machine for repair, etc. there is a remote possibility that the stored data can be
vulnerable to unauthorized access, or get corrupted. Convey this to the customer and obtain their
permission to Back up the data onto an Flash Memory or a PC, and then delete it from the machine.
12. While servicing the machine, it is imperative that the customer's data is maintained in strictest
confidentiality to prevent security breach.
13. Delete the customer's data from the replaced/replacement machine or Hard Disc Drive to maintain
security of the machine.
14. After repairs are completed, restore the customer's back up data and reset the passwords.
15. Delete the customer's data from the Flash Memory or from the PC to maintain security of the
machine.
Summary of Contents for DP-8025
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