Panasonic DMR-E30 Operating Instructions Manual Download Page 33

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Limited Warranty (ONLY FOR U.S.A.)

Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus, New Jersey 07094

Panasonic Sales Company, Division of Matsushita Electric
of Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Panasonic DVD Player/Recorder

Limited Warranty

Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively
referred to as “the warrantor”) will, for the length of the period indicated on the chart below,
which starts with the date of original purchase (“warranty period”), at its option either (a)
repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished
product. The decision to repair or replace will be made by the warrantor.

During the “Labor” warranty period there will be no charge for labor. During the “Parts” war-
ranty period, there will be no charge for parts. You must carry-in or mail-in your product dur-
ing the warranty period. If non-rechargeable batteries are included, they are not warranted.
This warranty only applies to products purchased and serviced in the United States or Puerto
Rico. This warranty is extended only to the original purchaser of a new product which was not
sold “as is”. A purchase receipt or other proof of the original purchase date is required for war-
ranty service.

Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call 1-800-211-PANA(7262) or visit
Panasonic Web Site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax
(787)-768-2910.

Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES
NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT
COVER damages which occurred in shipment, or failures which are caused by products not
supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect,
mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment
of consumer controls, improper maintenance, power line surge, lightning damage, modifica-
tion, or commercial use (such as in a hotel, office, restaurant, or other business), rental use of
the product, service by anyone other than a Factory Servicenter or other Authorized Servicer,
or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY. (As examples, this excludes damages for lost time, travel to and
from the servicer, loss of media or images, data or other recorded content. The
items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND
IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANT-
ABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequen-
tial damages, or limitations on how long an implied warranty lasts, so the exclu-
sions may not apply to you.

This warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or
after the warranty period, you may contact your dealer or Servicenter. If the
problem is not handled to your satisfaction, then write to the warrantor’s Con-
sumer Affairs Department at the addresses listed for the warrantor.

PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WAR-
RANTY ARE YOUR RESPONSIBILITY.

Product or Part Name

Parts

Labor

DVD Player

One (1) Year

Ninety (90) Days

DVD Recorder

One (1) Year

Rechargeable Batteries,
DVD-RAM Disc (in
exchange for defective
item)

Ten (10) Days

Not Applicable

Customer Services Directory

1-800-332-5368 (Customer Orders Only)
Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032
(6 am to 5 pm Monday–Friday; 6 am to 10:30 am Saturday; PST)
(Visa, MasterCard, Discover Card, American Express, Check)

For Product Information, Operating Assistance, Literature Request, Dealer Locations, and

all Customer Service inquiries please contact:

1-800-211-PANA (7262), Monday–Friday 9 am–9 pm; Saturday–Sunday 9 am–7 pm, EST.

Web Site: http://www.panasonic.com

You can purchase parts, accessories or

locate your nearest servicenter by visiting

our Web Site.

Accessory Purchases:

Service in Puerto Rico

Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/Factory Servicenter:

Ave. 65 de Infanteria, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Phone (787) 750-4300 Fax (787) 768-2910

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Limited Warranty (ONLY FOR CANADA)

Panasonic Canada Inc.

5770 Ambler Drive, Mississauga, Ontario L4W 2T3

PANASONIC/TECHNICS PRODUCT—LIMITED WARRANTY

Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a
period as stated below from the date of original purchase.

Panasonic DVD Recorder One (1) year, parts and labour

LIMITATIONS AND EXCLUSIONS
This warranty does not apply to products purchased outside Canada or to any product which has been improperly installed, subjected to usage
for which the product was not designed, misused or abused, damaged during shipping, or which has been altered or repaired in any way that
affects the reliability or detracts from the performance, nor does it cover any product which is used commercially. Dry cell batteries are also
excluded from coverage under this warranty.
This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of date of original purchase is required before
warranty service is performed.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, EXCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES.
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied
warranties, so the above limitations and exclusions may not be applicable.

WARRANTY SERVICE
For product operation and information assistance, please contact your Dealer or our Customer Care Centre at: Telephone #: (905) 624-5505
Fax #: (905) 238-2360 Web: www.panasonic.ca

For product repairs, please contact one of the following:

≥

Your Dealer who will inform you of an authorized Servicentre nearest you.

≥

Our Customer Care Centre at (905) 624-5505 or www.panasonic.ca

≥

A Panasonic Factory Servicentre listed below:

CUSTOMER’S RECORD:

Customer Name:

Model Number:

Serial Number:

Date of Purchase: