Panasonic DMC-FT5EA Service Manual Download Page 23 | Manualshive

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7 Troubleshooting Guide

7.1.

Service and Check Procedures (Air-leak Test)

7.1.1.

Servicing flow

• The following is the servicing procedure including assembly/disassembly process.
• As for the air-leak test, refer to "7.1.3. Air-leak Test".

< Note >

Air-leak test (inspection) before taking service measure:

• When the first inspection, do not perform cleaning (removal of foreign objects caught etc.) of the waterproof packing parts

(battery door and Jack door) from the viewpoint of the cause investigation at NG of test (inspection) result.

• When the test (inspection) result was NG, perform test again after cleaning of waterproof packing parts.

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Summary of Contents for DMC-FT5EA

Page 1: ... Model No DMC FT5EB DMC FT5EE DMC FT5EF DMC FT5EG DMC FT5EP DMC FT5GC DMC FT5GA DMC FT5GN DMC FT5EA DMC TS5P DMC TS5PC DMC TS5PU DMC TS5GH DMC TS5GT DMC TS5GD Colours A Blue Type Except DMC FT5EE EA DMC TS5GH GT GD D Orange Type S Silver Type Except DMC FT5EF EA DMC TS5PC PU K Black Type Except DMC FT5EE GN EA DMC TS5PC GH GT GD ...

Page 2: ...roubleshooting Guide 23 7 1 Service and Check Procedures Air leak Test 23 7 2 Failure Diagnosis of GPS 27 7 3 Checking Method of compass altimeter barometer 28 7 4 Failure Diagnosis of Wi Fi 32 7 5 Failure Diagnosis of NFC 33 8 Service Fixture Tools 34 8 1 Service Fixture and Tools 34 8 2 When Replacing the Main P C B 35 8 3 Service Position 35 9 Disassembly and Assembly Instructions 36 9 1 Disass...

Page 3: ...g exposed to shock hazards 1 2 Leakage Current Cold Check 1 Unplug the AC cord and connect a jumper between the two prongs on the plug 2 Measure the resistance value with an ohmmeter between the jumpered AC plug and each exposed metallic cabinet part on the equipment such as screwheads connectors control shafts etc When the exposed metallic part has a return path to the chassis the reading should ...

Page 4: ...ing Procedure 1 Refer to the disassemble procedure and remove the necessary parts unit 2 Put the insulation tube onto the lead part of Resistor ERG5SJ102 1kΩ 5W An equivalent type of resistor may be used 3 Put the resistor between both terminals of capacitor on Flash P C B for approx 5 seconds 4 After discharging confirm that the capacitor voltage is lower than 10V using a voltmeter Fig F1 ...

Page 5: ...der ES devices 4 Use only an antistatic solder removal device Some solder removal devices not classified as can generate electrical charge sufficient to damage ES devices 5 Do not use freon propelled chemicals These can generate electrical charges sufficient to damage ES devices 6 Do not remove a replacement ES device from its protective package until immediately before you are ready to install it...

Page 6: ...ug must not be used until a replacement cover is obtained A replacement fuse cover can be purchased from your local Panasonic Dealer If the fitted moulded plug is unsuitable for the socket outlet in your home then the fuse should be removed and the plug cut off and disposed of safety There is a danger of severe electrical shock if the cut off plug is inserted into any 13 ampere socket If a new plu...

Page 7: ...ured by Energy Company Panasonic Corporation It must never be subjected to excessive heat or discharge It must therefore only be fitted in equipment designed specifically for its use Replacement batteries must be of the same type and manufacture They must be fitted in the same manner and location as the original battery with the correct polarity contacts observed Do not attempt to re charge the ol...

Page 8: ...k which is for DMC FT5 and DMC TS5 series as well Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions ...

Page 9: ...test inspection using Air leak tester Part No RFKZ0528 before after servicing including assembly and or assembly process Note The purpose of the air leak test before servicing is that whether the malfunction occurred due to air leak or not When servicing refer to the 7 Troubleshooting Guide section for details 3 2 2 Replacing the waterproof packing waterproof seal The integrity of the waterproof p...

Page 10: ...replace with whole TOP FPC UNIT as a unit 3 2 5 About VENUS ENGINE IC6001 Located on the Main P C B The VENUS ENGINE IC6001 consists of two IC chips which are fixed together with solder It is so called Package On Package type of IC Caution During servicing do not press down hard on the surface of IC6001 ...

Page 11: ...s the personal information of wireless LAN connection the customer has registered For the protection of private information please erase the personal information after the completion of repair by INITIAL SETTING In addition please print out the following documents and pass to the customer with the Camera unit Printing Material Leaflet for Customer Printing Material Leaflet for Customer ...

Page 12: ...r of is printed on the P C B using the lead free solder To put lead free solder it should be well molten and mixed with the original lead free solder Remove the remaining lead free solder on the P C B cleanly for soldering of the new IC Since the melting point of the lead free solder is higher than that of the normal lead solder it takes the longer time to melt the lead free solder Use the solderi...

Page 13: ...d DMC FT5EA EE e DMC TS5GT f DMC FT5GN g DMC TS5GD h DMC FT5GA GC DMC TS5GH PU What is the difference is that the INITIAL SETTINGS data which is stored in Flash ROM mounted on Main P C B 3 5 1 Defining methods To define the model suffix to be serviced refer to the nameplate which is putted on the bottom side of the Unit Note After replacing the Main P C B be sure to achieve adjustment ...

Page 14: ... temporary cancellation of INITIAL SETTINGS While keep pressing UP of Cursor button and MOTION PICTURE button simultaneously turn the Power on Step 2 The cancellation of INITIAL SETTINGS Press the PLAYBACK button Press UP of Cursor button and MOTION PICTURE button simultaneously then turn the Power off Step 3 Turn the Power on Turn the Power on Step 4 Display the INITIAL SETTINGS menu While keep p...

Page 15: ...ng Main P C B Especially other than EG EF EB and EP models The model suffix can be chosen JUST ONE TIME Once one of the model suffix have been chosen the model suffix lists will not be displayed thus it can be changed Therefore select the area carefully Select the area with pressing UP DOWN of Cursor buttons Step 6 Set the model suffix at INITIAL SETTINGS Press the RIGHT of Cursor buttons The only...

Page 16: ... Month Date b DMC FT5EB PAL English Date Month Year c DMC FT5EE PAL Russian Date Month Year d DMC FT5EF PAL French Date Month Year e DMC FT5EG PAL English Date Month Year f DMC FT5EP PAL English Date Month Year g DMC FT5GC PAL English Date Month Year h DMC FT5GA PAL English Date Month Year i DMC FT5GN PAL English Date Month Year j DMC_FT5EA PAL Russian Date Month Year k DMC TS5GH PAL English Date ...

Page 17: ...17 4 Specifications The following specification is for DMC TS5P Some specifications may differ depending on model suffix ...

Page 18: ...18 5 Location of Controls and Components The following specification is for DMC TS5P Some specifications may differ depending on model suffix ...

Page 19: ...just before powered off 2 How to display The error code can be displayed by ordering the following procedure Preparation 1 Attach the Battery to the unit Note Since this unit has built in memory it can be performed without inserting Memory Card Step 1 The temporary cancellation of INITIAL SETTINGS While keep pressing UP of Cursor button and MOTION PICTURE button simultaneously turn the Power on St...

Page 20: ...ement or IC6001 VENUS ENGINE Zoom 0 10 Collapsible barrel Low detect error Collapsible barrel encoder always detects Low ZOOM L ZOOMm LENSu Mechanical lock FP9002 40 signal line or IC6001 VENUS ENGINE 0 20 Collapsible barrel High detect error Collapsible barrel encoder always detects High ZOOM H Mechanical lock FP9002 40 signal line or IC6001 VENUS ENGINE 0 30 Zoom motor encoder error ZOOM ENC Mec...

Page 21: ...t 30 0 0000 0007 NMI reset Non Mask able Interrupt 30000001 30000007 are caused by factors NMI RST Main P C B CPU ASIC hard Stop 38 0 0001 Camera task finish process time out LENS COM LENSu DSP Communication between Lens system and IC6001 VENUS ENGINE 0002 Camera task invalid code error DSP DSP IC6001 VENUS ENGINE 0100 File time out error in recording motion image IC6001 VENUS ENGINE 0200 File dat...

Page 22: ...8 8 01000 When the third digit from the left shows 8 this error occurred under the condition of INITIAL SETTINGS has been released Example Factory assembling line before unit shipment Service mode etc It means that this error is occurred at service side 2 About indication 18 0 0 01 to 18 0 0 50 The third digit from the right shows one of the hexadecimal 0 to F character 4 How to returned to Normal...

Page 23: ...to 7 1 3 Air leak Test Note Air leak test inspection before taking service measure When the first inspection do not perform cleaning removal of foreign objects caught etc of the waterproof packing parts battery door and Jack door from the viewpoint of the cause investigation at NG of test inspection result When the test inspection result was NG perform test again after cleaning of waterproof packi...

Page 24: ...nce each year described in the operating instructions Please use waterproof packing kit Part No VUMG2076 5 types 6 packings in total are included Do not touch the waterproof packings directly by the hand Do not perform cleaning of waterproof packings by the solvent of alcohol etc or by blowing air Take care not to put any foreign objects garbage and dust As for the air leak test refer to 7 1 3 Air...

Page 25: ...ied as Waterproof packing kit Part No VUMG2076 Note for replacement Do not touch the waterproof packings directly by the hand Do not perform cleaning of waterproof packings by the solvent of alcohol etc or by blowing air Take care not to put any foreign objects garbage and dust Use the silicon chips Part No RFKZ0478 when replacing the Case O ring ...

Page 26: ...orm the air leak test by referring the following procedure Note As for the detail instruction of air leak tester refer to the operating guide attached to the product Preparation 1 Put the camera with the top case facing upward condition 2 Set the following measurement pressure value on the air leak tester Part No RFKZ0528 About the Setting methods refer to the operating guide for air leak tester 3...

Page 27: ...on panel Measurement 7 Confirm that the pressure value fluctuations during measurement process are within the testing specifications The air leak test is now completed 3 Packing replacement record input To enter the repair record it is necessary to use the DIAS software The maintenance software DIAS is available at TSN Website To download click on Support Information from NWBG VDBG AVC DIAS DSC In...

Page 28: ...lows Note Perform the GPS communication test even if the repair being carried out is not related with GPS function The GPS function in this unit is performed communication between GPS module Mic GPS FPC Unit and VENUS IC6001 on the Main P C B 7 3 Checking Method of compass altimeter barometer ...

Page 29: ...f the declination adjustment 2 Turn on the GPS setting 3 Press the Display button to display the compass altimeter barometer 4 Select Calibrate compass on the GPS Sensor menu and then press MENU SET 5 Securely hold the unit vertically and adjust by turning it in a figure 8 a few times rolling your wrist The Calibration successful is displayed when the adjustment is successful Diagnosis 1 1 When bo...

Page 30: ...hich is located on Main PCB It detects direction of gravitation Settings Condition 1 After performing the compass failure diagnosis face down the LCD side up the camera unit gradually Diagnosis 1 When the compass in the camera unit points same direction before and after above condition the built in altimeter unit works fine ...

Page 31: ...erforming the altimeter failure diagnosis take a note that the altimeter which is currently indicated on the LCD Diagnosis 1 Do not turn off the power but simply open the side door In this case the altimeter value is increased 2 Close the side door again In this case the altimeter value is decreased After a while the value becomes closer to original value the built in barometer unit works fine ...

Page 32: ...Fi password by customer run the Reset Wi Fi Settings for removing Wi Fi password then check the operation Reset Procedure of Wi Fi Settings 1 Press the MENU SET button and select the SETUP mode by Cursor buttons then press the MENU SET button 2 Select Reset Wi Fi Settings by Cursor buttons then press the MENU SET button 3 Select YES and press the MENU SET button in several times The Reset Wi Fi Se...

Page 33: ...33 7 5 Failure Diagnosis of NFC 7 5 1 Checking flowchart of NFC failure 7 5 2 Initial Setting of NFC ...

Page 34: ...34 8 Service Fixture Tools 8 1 Service Fixture and Tools The following Service Fixture and tools are used for checking and servicing this unit ...

Page 35: ...icing 8 3 1 Extension Cable Connections CAUTION 1 When servicing Flash P C B 1 Be sure to discharge the capacitor on Flash P C B Refer to HOW TO DISCHARGE THE CAPACITOR ON FLASH P C B The capacitor voltage is not lowered soon even if the AC Cord is unplugged or the battery is removed 2 Be careful of the high voltage circuit on Flash P C B 3 DO NOT allow other parts to touch the high voltage circui...

Page 36: ...36 9 Disassembly and Assembly Instructions 9 1 Disassembly Flow Chart 9 2 P C B Location ...

Page 37: ...crews H Main P C B Fig D9 Processing of Wi Fi Coaxial Cable Fig D10 Note Processing of Wi Fi Coaxial Cable Fig D11 Insertion Procedures of Cable and Flex 6 Top Case Unit Fig D12 1 Screw I 1 Locking tab A 2 Locking tabs B Top Case Unit 7 Top Button Plate Top Button Packing Fig D13 1 Screw J 1 Screw K 1 Screw O ring Top Button Plate Top Button Packing 8 Top FPC Unit Fig D14 1 Screw L Top FPC Unit 9 ...

Page 38: ...38 9 3 2 Removal of Rear Aluminum Case Unit Fig D2 9 3 3 Removal of Rear Case Unit Fig D3 ...

Page 39: ...th MOS Note When Disassembling Assembling 1 When dust stuck use air Blower to blow off the dust 2 Do not touch the surface of lens by your hand 3 Use Lens Cleaning KIT VFK1900BK Only supplied as 10 set Box is available as Service Aid Fig D5 ...

Page 40: ...40 EMC Sheet C Graphite Sheet Venus Cushion and LCD FPC Sheet attaching position Fig D6 9 3 5 Removal of Main P C B When attaching removing the Wi Fi Coaxiial Cable use the cable jig RFKZ0608 Fig D7 ...

Page 41: ...or Main P C B assembly 1 Refer to the following figure for the state of MIC G FPC P C B and Wi Fi Coaxial Cable Fig D9 2 When attaching the MIC G FPC P C B to the front case unit do not catch the Wi Fi Coaxial Cable Fig D10 ...

Page 42: ...42 3 Insert the FPC Flex and cable into the Main P C B with the following order 3 1 FPC Flash Main 3 2 MIC G FPC 3 3 Wi Fi Coaxial Cable 3 4 Top FPC 3 5 NFC Antenna FPC Fig D11 ...

Page 43: ...43 9 3 6 Removal of Top Unit Fig D12 9 3 7 Removal of Top Button Plate Top Button Packing Fig D13 ...

Page 44: ...44 9 3 8 Removal of Top FPC Unit Fig D14 9 3 9 Removal of Speaker Fig D15 ...

Page 45: ...45 9 3 10 Removal of Flash P C B Fig D16 9 3 11 Removal of Battery Door Unit Battery Door Packing Fig D17 ...

Page 46: ...46 9 3 12 Removal of MIC G FPC P C B Fig D18 9 3 13 Removal of LCD Unit Fig D19 ...

Page 47: ...47 9 3 14 Removal of Rear Operation FPC P C B Fig D20 Fig D21 ...

Page 48: ...ion are initially set in accordance with model suffix such as EB EG GC and so on Unless the initial setting is not released an automatic alignment software in the camera is not able to be executed when the alignment is carried out Note The initial setting should be again done after completing the alignment Otherwise the camera may not work properly Therefore as a warning the camera display a warni...

Page 49: ...assembling the unit depending on each case ROM_BACKUP Method of Non PC backup 1 Insert the Memory Card into the camera 2 Set the camera to Temporary cancellation of the initial settings 3 Select the SETUP menu From the SETUP menu select ROM BACKUP Note This item is not listed on the customer s SET UP menu 4 When this ROM_BACKUP item is selected the following submenus are displayed 10 2 3 Light Box...

Page 50: ...Status Adjustment Flag Setting Reset Not yet adjusted the status flag condition 1 After pressing the DISPLAY button the LCD monitor displays the Flag status screen Refer to Fig 3 2 2 Select item by pressing the cross keys Gray cursor is moved accordingly 3 Press the DELETE button Note The selected item s flag has been changed from F green to 0 yellow Refer to Fig 3 3 Flag conditions F green means ...

Page 51: ...sting If one of these is moved accidentally start the adjustment again 3 Do not press any buttons keys until the default menu Fig 3 6 is displayed on the LCD monitor Otherwise adjustment data may not be stored properly 4 If the adjustment is interrupted accidentally the alignment data may not be properly saved in the Flash rom Fig 3 6 10 3 1 5 Finalizing the Adjustment 1 Several adjustment flags c...

Page 52: ...ix table shows the relation between the replaced part and the Necessary Adjustment When a part is replaced make sure to perform the necessary adjustment s in the order indicated The table below shows all the information necessary to perform each adjustment ...

Page 53: ...cement or repair write the data to the new main board If parts other than the main board are not replaced adjustment is not necessary for items other than Venus Zoom PZM Backfocus GYRO BF Flash STB Q IMPORTANT NOTICE After replacing the Main P C B After replacing the MAIN P C B make sure to perform the INITIAL SETTINGS first then release the INITIAL SETTINGS in order to proceed the electrical adju...

Page 54: ...described in 3 5 2 INITIAL SETTINGS for details IMPORTANT 1 The initial setting should be done again after completing the alignment Otherwise the camera will not work properly Therefore as a warning the camera display a warning symbol on the LCD monitor every time the camera is turned off 2 Confirm that status of all adjustment flag show F Even if one of the adjustment flag shows 0 initial setting...

Page 55: ...CD Panel with your hand When cleaning the lens use air Blower to blow off the dust When cleaning the LCD Panel dampen the lens cleaning paper with lens cleaner and the gently wipe the their surface Note The Lens Cleaning KIT VFK1900BK Only supplied as 10 set Box is available as Service Aid ...

Page 56: ...56 ...

Page 57: ...SS SENSOR IC9601 ACCELERATION SENSOR IC6202 SHUTTER IC9101 ZOOM 1 2 33 16 1 MEGA PIX TERMINAL COLOUR LCD PANEL 3 PANEL SPEAKER HDMI JK2002 VIDEO AUDIO USB IC7101 GYRO SENSOR X Y IC7201 NFC IC9501 WiFi IC8001 FLASH CONTROL DMC FT5 TS5 OVERALL BLOCK DIAGRAM 230K PIX Type of LCD Driver Inclusion 28mm 128mm OIS UNIT MOTOR DRIVE PRE PROCESS SYSTEM DRIVER CAMERA PROCESS J PEG COMP EXPANDS MEDIA I F USB ...

Page 58: ...1 2 3 4 1 2 3 4 1 2 3 4 S6409 D6401 WiFi LED RIGHT UP 31 FP9007 TO LCD 32 FP9007 33 FP9007 RIGHT N25 E2 C16 LEFT T20 AE7 AF7 AE8 AF8 B15 WiFi LED FT6401 FP9009 NFC ANT 4 FP9009 1 5 FP9004 FT6401 4 FP9004 FT6401 8 FP9004 FT6401 6 FP9004 FT6401 2 FP9004 FT6401 3 FP9004 FT6401 13 FP9004 FT6401 12 FP9004 FT6401 7 FP9004 FT6401 15 FP9004 FT6401 14 FP9004 FT6301 27 FP9001 FT6301 19 FP9001 FT6301 14 FP90...

Page 59: ...DMI CEC HDMI SCL HDMI HPD 70 67 96 MICIN R 99 76 79 B17 R20 CLK27 SYS T26 FL2001 FL2002 QR6001 L2001 61 VIDEO IN VIDEO OUT WiFi RESETN N4 WCMD L4 14 BUS24 WDAT3 M4 BUS24 WDAT1 L3 BUS24 WDAT2 M3 BUS24 WDAT0 N3 29 13 10 15 11 12 CLK24 WCLK SDIO CLK SDIO D0 SDIO D1 SDIO D2 SDIO D3 SDIO CMD RESET N HDMI TX2M HDMI TX1P HDMI TX1M HDMI TX0P HDMI TX0M HDMI TXCP HDMI TXCM HDMI SDA HDMI CK HDMI SDA HDMI HPD...

Page 60: ...7 AMP AMN XHN XINP DAC LOGIC DRIVER DAC DAC AMP HX ADC YHN YINP 15 18 25 23 24 26 16 17 20 22 21 19 XV XV YV YV XVP YVP XPWM 112 111 104 105 110 107 SYSCK CKG 27 CLK X6001 24MHz A9 A8 AMP YX AMP HV AMP YV FOCUS MOTOR STEPPING IRIS MOTOR STEPPING SHUTTER MOTOR SOLENOID ZOOM MOTOR DC M 29 28 31 30 FP9002 M 35 34 33 32 FP9002 40 38 39 37 FP9002 M 4 1 3 6 5 2 FP9002 FP9001 23 FT6301 FP9001 24 FT6301 F...

Page 61: ...VDD IC1021 REGULATOR 2 GND 1 VOUT CE PW A 3 1V CL1021 3 4 VDD CL1003 DMC FT5 TS5 POWER BLOCK DIAGRAM FP9001 23 FT6301 IC9402 REGULATOR 2 5 VOUT VDD GND 1 3 CE PW GPS 3 1V CL9401 IC9401 REGULATOR 2 3 VOUT 1 LX CE VSS 5 VSS 4 6 VIN PW SE 1 8V CL1042 PW D 1 8V CL1041 IC1040 REGULATOR 4 3 VOUT2 2 VOUT1 CE2 GND 1 GND 5 6 VDD2 7 VDD1 8 CE1 IC1023 REGULATOR 2 1 VOUT CE GND 3 4 VIN FP8001 FP9006 14 18 CL1...

Page 62: ...TB_CHG_DET STROBE_TRG STB_PWM_OUT BATT_THERMO A_GND BATT BATT BATT BATT BATT NC BATT BATT BATT BATT BATT FP9006 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 FBP FMBP FAP FMAP FBM FMBN ZMAN ZMBP ZMAP ZMBN Y_DRV Y_DR X_DRV X_DR Y_VH YV V_VH YV X_VH XV X_VH XV SH SHU1_OUT2 SH SHU1_OUT1 IRIS IRIS ENC_Vcc D2R9V ABS FHP ABS ZHP 1 3 5 7 9 11 13 15 17 19 PW_GPS_3R1V PW_GPS_2R2V NC GPS_GND GPS R...

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