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14
Troubleshooting
For Application
Sensor does not
work.
Exported passport can help you if you need to
replace the sensor.
• Log on to Windows as an Administrator.
You can always access the computer by using your
Windows log on password. In convenient mode,
any user can access the computer by using your
Windows log on password.
• To access “File Safe”, “Personal Safe”
“File Safe” can be always accessed by using the
“File Safe” backup password.
“Personal Safe” can be always accessed by using
the “Personal Safe” backup password.
• Other functions
Replace/Repair the sensor, then follow the
instructions in section “Replacing sensor”.
Some limited functions (e.g. deleting passport)
is available without a functional sensor. In case
of deleted operation, it is necessary to cancel
the
fi
ngerprint veri
fi
cation operation to get to the
password dialog.
User cannot use
enrolled
fi
nger.
(e.g. injury)
It is strongly recommended to enroll at least two
fi
ngers to avoid this problem.
If you enrolled multiple
fi
ngers, simply use other
fi
nger. If you only enrolled one
fi
nger that can
be used, we recommend to use the “Manage
Fingerprints” wizard and enroll additional
fi
ngerprints.
If none of your enrolled
fi
ngers can be used, follow
this procedure:
A
Log on to Windows as an Administrator.
You can always access the computer by using
your Windows log on password. In convenient
mode, any user can access the computer by
using your Windows log on password.
B
Update the enrolled
fi
ngerprints.
To be able to fully use Protector Suite, you need
to have usable enrolled
fi
ngerprints. Enter the
“Manage Fingerprints” wizard.
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Summary of Contents for CF-T8 series
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