Troubleshooting
32
Troubleshooting (Basic)
■
Battery
The battery indicator is
blinking.
●
If blinking red:
Quickly save your data and power off your computer. Remove
the battery pack and disconnect the AC adaptor, then connect
them again. If the problem persists, contact Panasonic Technical
Support. The battery pack or charging circuit may be defective.
●
If blinking orange:
•
Battery cannot be recharged temporarily because the internal
temperature of the battery pack is outside the acceptable
temperature range for recharging. Your computer can be used
normally in this state. Once the range requirement is satisfied,
charging begins automatically.
•
Software applications and peripheral devices (USB devices, etc.)
are consuming too much power. Exit the software applications
currently running, and remove all peripherals. Once the range
requirement is satisfied, charging begins automatically.
The battery indicator is
flashing.
●
The battery is recharging.
If [Battery Charging Indicator] in [Main] menu of the Setup Utility is
set to [Flashing], the indicator will alternately become lighter and
darker.
■
Touchpad
The cursor does not work.
●
When using the external mouse, connect it correctly.
●
Restart the computer using the keyboard.
●
If the computer does not respond to keyboard commands, read
“No response” (
è
■
On-screen Document
The document of PDF
format is not displayed.
●
Install Adobe Reader and update to its latest version.
If your computer is connected to the internet, start up Adobe
Reader and click [Help] - [Check for Updates...].
