Troubleshooting
19
Audio is not
produced from an
external speaker
connected to the
camera.
• The Talk button appears like this:
→
Click the Talk button. (It will change to
.)
• The Talk button is gray.
→
[Talk] is not permitted on the General User page. Permit it.
(See page 93 of the Operating Instructions on the CD-
ROM)
• Microphone is not selected on your PC's volume control
screen.
→
Click [Options]
→
[Properties]
→
, and check [Recording] on
the Volume Control window. In the "Show the following
volume controls" column, check [Microphone], and click
[OK]. Check [Select] on the Recording Control window.
• The PC's microphone input setting is set to mute.
→
Open the PC's Volume Control window, check the
microphone checkbox and then adjust the volume controls.
• A speaker is not connected to the camera.
→
The camera's audio output terminal is a line output.
Connect it to an external speaker with a built-in amplifier
(see Getting Started).
• An amplifier is not connected to the camera.
→
The camera's audio output terminal is a line output.
Connect it to an external speaker with a built-in amplifier
(see Getting Started)
• Audio can only be received for short periods of time.
→
Change the settings to extend the PC Audio Input Timeout.
(See page 86 of the Operating Instructions on the CD-
ROM)
• The camera speaker volume settings are set to their minimum.
→
Adjust the volume settings to an appropriate volume.
• The camera is being accessed through a proxy server.
→
The audio feature cannot be used when the camera is
accessed through a proxy server.
Problem
Cause and Remedy
