Troubleshooting
16
Operation Bar Troubleshooting
Problem
Cause and Remedy
The pan/tilt,
zoom, focus, click
to center and
preset features
do not work.
• Your PC is not connected to the camera.
→
Click [Refresh] on the web browser. Confirm that the image
refreshes, and you can operate the pan/tilt/zoom/focus
functions.
• The camera is not turned on.
→
Turn the camera on.
• Multiple users are operating the camera simultaneously.
→
Wait for a moment, and access the camera again.
• The pan/tilt/zoom/focus function reaches the end of its range.
→
Confirm that the end display is displayed on the operation
bar.
• The pan/tilt range is restricted.
→
Adjust the pan/tilt range settings (see page 23 of the
Operating Instructions on the CD-ROM).
• The Automatic Focus Range is set incorrectly for the type of
image you are viewing.
→
Confirm the Automatic Focus Range setting (see page 80
of the Operating Instructions on the CD-ROM). When
viewing images within 1 m (3 feet 3 inches) of the camera,
set to "Macro". When viewing images further than 1 m (3
feet 3 inches) from the camera, set to "Normal".
Some buttons of
the operation bar
are not displayed.
• The feature is not permitted on the General User page.
→
Set [Permit access from guest users] (see page 93 of the
Operating Instructions on the CD-ROM), or log in to the
camera as an administrator.
