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Troubleshooting
Network Camera
Model No.
BB-HCM381A
(AC Adaptor Type)
BB-HCE481A
(PoE Type)
Indoor Use Only
Troubleshooting................................................................... 3
BB-HCM381A Indicator Display Troubleshooting ...................................... 3
BB-HCE481A Indicator Display Troubleshooting ...................................... 5
Camera Setup Troubleshooting................................................................. 7
Camera Image/Page Display Troubleshooting .......................................... 9
Operation Bar Troubleshooting................................................................ 16
Audio Problems Troubleshooting............................................................. 17
Image Buffer/Transfer Troubleshooting.................................................... 21
SD Memory Recording Troubleshooting ................................................. 22
IPv6 Troubleshooting............................................................................... 23
IPsec Troubleshooting ............................................................................. 24
Miscellaneous Troubleshooting ............................................................... 26
Table of Contents
This manual is for both BB-HCM381A (AC Adaptor Type) and BB-HCE481A (PoE
Type). Available features and operations are different in part depending on the
model. Read the Operating Instructions on the Setup CD-ROM carefully and use
the Network Camera properly.