129
Troubleshooting
(continued)
Symptom
Cause and remedial action
Reference
pages
The images appear jerky
when the 1080/29.97PsF
or 1080/25PsF format is
selected
●
Operation is problem-free.
What happens with the PsF (progressive segmented frame) system
is that the same images as the progressive system are output by
recording the same images in field 1 and field 2 so that the resulting
images may appear somewhat jerky.
–––
Something is wrong
with the coloring of the
pictures
●
Activate the ATW (Auto tracking white adjustment) function.
P.19
●
In some situations, the proper colors may not be reproduced
using the ATW function.
In cases like this, proceed with the white balance adjustment.
P.17 to 20
The pictures are too light
or too dark
●
Either select the auto setting for the iris or select the manual
setting and adjust the iris manually.
P.14
The images are in black
and white
●
Is Night mode established?
In Night mode, the images are output in black and white.
P.36, P.38,
P.76
The auto white balance
adjustment (AWB) does
not work
●
Is Night mode established?
The auto white balance adjustment (AWB) cannot be used in Night
mode.
P.17 to 19,
P.36, P.38,
P.76
●
Is the scene mode set to [Full Auto]?
ATW is performed in Full Auto mode.
P.9
The screen is
excessively bright
in Night mode
●
In Night mode, the iris is set to open as a measure to prevent
video spying. Adjust the brightness at the light source.
P.36, P.38,
P.76
The iris cannot be
operated in Night mode
The subjects appear
distorted
●
Since this camera uses a MOS image device, the shooting timing
differs slightly at the top left and bottom right of the screen.
This means that if a subject has moved quickly across in front of
the camera, it may appear slightly distorted.
This is not a malfunction.
–––
When the flash is fired
during shooting, only
the top or bottom of the
screen becomes lighter
●
With a MOS image sensor, the shooting timing differs slightly
between the top left and bottom right of the screen.
This means that when the flash is fired, the bottom of the screen
will become lighter in the field concerned and the top will become
lighter in the next field.
This is not a malfunction.
–––
Summary of Contents for AW-HN38HKP
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