48
Symptom
Cause and remedial action
Reference
pages
No focusing in the
night mode
●
●
Are you shooting in visible light?
The focusing position differs between visible light conditions and
infrared conditions due to the difference in the index of refraction.
It is assumed with this unit that the infrared light has a wavelength
in the vicinity of 900 mm (35-7/16 inches) when the night mode is
used. Focus manually as required.
<Operations and
Settings>
P.16
No images are output
in the 1080/59.94p
format
●
●
Is the model AW-HE60S being used?
1080/59.94p video signals cannot be used with the model
AW-HE60S. Use the model AW-HE60H instead.
–––
●
●
Has “59.94p” been selected as the Format setting?
Select the Format setting after completing the upgrade.
<Operations and
Settings>
P.47, P.80
The images appear
jerky when the
1080/29.97PsF format
is selected
●
●
Operation is problem-free.
What happens with the PsF (progressive segmented frame)
system is that the same images as the progressive system are
output by recording the same images in field 1 and field 2 so that
the resulting images may appear somewhat jerky.
–––
Ring-shaped
reflections appear
in the four corners of
the images
●
●
These are caused by the reflections of the light between the lens
and the cover in front of the lens. Find a way of optimizing the
position of the lighting relative to the position of the unit, and
install and use the unit in a location where the reflections will not
occur.
–––
Something is wrong
with the coloring of
the pictures
●
●
Activate the ATW (Auto tracking white adjustment) function.
<Operations and
Settings>
P.25
●
●
In some situations, the proper colors may not be reproduced
using the ATW function.
In cases like this, proceed with the white balance adjustment.
<Operations and
Settings>
P.23 to 26
The pictures are too
light or too dark
●
●
Either select the auto setting for the iris or select the manual
setting and adjust the iris manually.
<Operations and
Settings>
P.17
●
●
The pictures may be dark if the analog video signal cables are too
long because this will cause signal attenuation.
–––
The images are in
black and white
●
●
Is the night mode established?
In the night mode, the images are output in black and white.
<Operations and
Settings>
P.41, P.44, P.74
The auto white
balance adjustment
(AWB) does not work
●
●
Is the night mode established?
The auto white balance adjustment (AWB) cannot be used in the
night mode.
<Operations and
Settings>
P.23 to 25,
P.41, P.44, P.74
The screen is
excessively bright
in the night mode
●
●
In the night mode, the iris is set to open as a measure to prevent
video spying. Adjust the brightness at the light source.
<Operations and
Settings>
P.41, P.44, P.74
The iris cannot be
operated in the night
mode
Troubleshooting
(continued)
Summary of Contents for AW-HE60
Page 59: ...59 Memo ...
