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These heaters are fitted with self diagnostics electronics. Should a fault occur the heater will shut down and
the fault with a pair of digits will be displayed in the display screen. Refer to the following table for probable
cause and suggested remedy
.
Check the items below before making a service call. You will be charged for attending to any condition or
fault that is not related to manufacture or failure of a part.
.
Error code
Problem
Probable Cause
Suggested Remedy
Air Filter is damaged
Call for Service
Gas Supply Volume is
inadequate
Call for a qualfied person.
05
Air Filter is Abnormal
Air filter is clogged
Clean Air Filter and operate again. If problem
persists call for service.
Heater Gas Hose not connected
properly
Connect heater gas hose correctly and operate
again. If problem persists call for service
Gas valve is not fully opened
Check gas valve is fully open and operate again. If
problem persists call for service.
The gas supply volume is
inadequate
Call for a qualified person.
Air filter is clogged
Clean Air Filter and operate again. If problem
persists call for service.
Gas valve is not fully opened
Check gas valve is fully open and operate again. If
problem persists call for service.
Room size less than specified
room size requirments (incorrect
heater sizing)
Open windows slightly or install ventilation points
and operate again. If problem persists call for
service.
Insufficient ventilation (Oxygen
Depletion Sensor has been
activated)
Open windows slightly or install ventilation points
and operate again. If problem persists call for
service.
The gas supply volume is
inadequate
Call for a qualified person.
Thermo switch is off
Call for service.
Air Filter is clogged
Clean Air Filter and operate again. If problem
persists call for service.
Louvre is obstructed
Remove obstruction and operate again. If problem
persists call for service.
16
Room Temperature Too
High
Room size smaller than heater
minimum room size requirements
(incorrect heater sizing)
Contact your retailer
22
Anti-Tilt Switch Activated
Heater has tilted over or at an
incline
Switch off heater and place on a flat surface.
31
Room Temperature
Thermistor is Abnormal
Room temperature thermistor
failure
Call for service.
33
Overheat Thermistor is
Abnormal
Overheat Thermistor failure
Call for service.
62
Abnormal Fan Speed
Fan failure
Call for service.
71
Gas Proportional Valve is
Abnormal
Gas valve failure
Call for service
Thermocouple failure
Call for service
False Flame detected
Call for service
73
Gas Type Circuit is
Abnormal
Faulty or missing Gas Type
Connector
Call for service.
76
Communication Error
Wiring is disconnected between
operational PCB and Main PCB
Call for service.
03
Filter Damaged
11
Ingnition Failure
12
Flame Failure
14
Thermo Switch Cut Off
Thermocouple Circuit is
Abnormal
72
Error Codes
