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LIMITED WARRANTY

For the PALOMA Gas Water Heater Models listed on the front of this manual.

GENERAL

This Limited Warranty is only available to the original owner of this water heater. It is not transferable. Residential

is defined as a single family residence dwelling occupied by the original owner.

Paloma Industries, Inc. (Paloma) warrants this Paloma water heater, and its component parts, to be free from

defects in materials and workmanship, under normal use and service, for the Applicable Warranty Period. At its

option, Paloma will replace the defective component part(s), in accordance with the terms of this Limited Warranty,

if it falls in normal use and service during the Applicable Warranty Period. The replacement component part(s)

must be Paloma component Part(s). The replacement component part(s) will be warranted only for the unexpired

portion of the original component part’s Applicable Warranty Period.

EFFECTIVE DATE

The Effective Date of warranty coverage (or the beginning of the Applicable Warranty Periods) is the date of

purchase of this water heater, if properly documented. Otherwise, it is the date of manufacture of the water heater

plus ninety (90) days.

APPLICABLE WARRANTY PERIODS

Heat Exchanger:

The Applicable Warranty Periods are ten (10) years from the Effective Date for a leaking heat exchanger if the

water heater is installed in a Residential application and is used as a normal residential usage with potable water. If

the water heater is used as a part of a circulating system, or if it is used in other than a single family residence

dwelling, then the Applicable Warranty Periods will be limited to one (1) year from the Effective Date.

All Other Component Parts:

All other component parts are three (3) years from the Effective Date if the water heater is installed in a Residential

application and is used as a normal residential usage with potable water. If the water heater is used as a part of a

circulating system, or if it is used in other than a single residence dwelling, then all of the other component parts

warranty will be limited to one (1) year from the Effective Date.

WARRANTY EXCLUSIONS

This Limited Warranty will 

not 

cover:

a) Service trips to your home to teach you how to install, use, or maintain this water heater or to bring the water

heater installation into compliance with local building codes and regulations.

b) Damages, malfunctions or failures resulting from failure to install the water heater in accordance with applicable

building codes/ordinances or good plumbing and electrical trade practices or defective fittings.

c) Damages, malfunctions, or failures resulting from improper installation or failure to operate and maintain the

water heater in accordance with the manufacturer’s instructions provided, including outside of recommended

water quality levels as listed in the chart below.

d) Performance problems caused by improper sizing of the water heater or the gas supply line, the venting

connection, or combustion air openings.

e) Damages, malfunctions, or failures caused by improper conversion from natural gas to LP gas or LP gas to 

natural gas fuel source.

f) Damages, malfunctions, or failures caused by operating the water heater with any parts removed or with the 

water heater modified, altered, or unapproved parts installed.

g) Damages, malfunctions, or failures caused by abuse, accident, fire, flood, freeze, lightning, acts of God, misuse,

alteration, and the like.

h) Heat Exchanger failures (leaks) caused by operating the water heater in a corrosive or contaminated atmosphere.

i) Damages, malfunctions, or failures caused by operating the unit at water temperatures exceeding the maximum

setting of the operating, or high limit control.

j) Heat Exchanger failures caused by operating the water heater when it is not supplied with potable water at all 

times.

k) Damages, malfunctions , or failures caused by subjecting the heat exchanger to pressures, or firing rates, greater

than those shown on the rating plate.

32

pH

TDS (Total

Dissolved Solids)

Free Carbon

Dioxide (CO2)

Total

Hardness

Aluminum

Chlorides

Copper

Iron

Manganess

Zinc

6.5 to 8.5

Up to 500 mg/L

Up to 15mg/L

Up to 200

mg/L

Up to 0.2

mg/L

Up to 200

mg/L

Up to 1.0

mg/L

Up to 0.3

mg/L

Up to 0.05

mg/L

Up to 1.0

mg/L

Summary of Contents for PH-28RIFSN

Page 1: ...installation and adjustment of the water heater and two to the owner operator to explain the features operation safety precautions maintenance and troubleshooting of the water heater This manual also...

Page 2: ...READ THIS MANUAL FOR YOUR RECORDS Write the model and serial numbers here You can find them on a label on the appliance Staple sales slip or cancelled check here Proof of the original purchase date is...

Page 3: ...hesives solvents paint thinners etc and the vapors they produce are extremely dangerous DO NOT handle use or store gasoline or other flammable or combustible materials anywhere near or in the vicinity...

Page 4: ...water temperature is recommended to reduce the risk of scald injury Contact a licensed plumber or the local plumbing authority for further information Notice The factory setting allows operating tempe...

Page 5: ...r LP gas must be used with great caution It is heavier than air and will collect first in lower areas making it hard to detect at nose level Before attempting to light the water heater make sure to lo...

Page 6: ...ALL INSTRUCTIONS BEFORE USING WARNING For your safety the information in this manual must be followed to minimize the risk of fire or explosion electric shock or to prevent property damage personal i...

Page 7: ...reduce BUT NOT eliminate the possibility of lighting the vapor of any flammable liquids which may be improperly stored or accidentally spilled The water heater should be installed as close as practica...

Page 8: ...warranty is voided when failure of the heater is due to operation in a corrosive atmosphere NOTICE The water heater should not be installed near an air supply containing halogenated hydrocarbons Inspe...

Page 9: ...water supply lines DO NOT cover the drain valves To ensure proper operation of the water heater the following water pressure guidelines should be followed Operation of the water heater requires the mi...

Page 10: ...ter damage Notice If the relief valve on the system discharges periodically a problem exists and service to the water system is required Water Supply Connections Continued Install a shutoff valve near...

Page 11: ...be installed at the gas connection of the water heater at the time of installation see diagram to the left The branch gas supply line to the water heater should be clean 3 4 black steel pipe or other...

Page 12: ...air supply for proper operation as outlined in the Venting section of this manual WARNING Use UL approved Category III Stainless Steel vent material only No other vent material is permitted WARNING Re...

Page 13: ...tructions before installation Test fit the adapter over the water heater collar before proceeding Adjust clamp as needed With an alcohol wipe clean inside surface A of adapter and outside surface of B...

Page 14: ...Not terminate vent pipe directly on brick or masonry surfaces Use a rust resistant sheet metal backing plate 2 x 2 feet behind vent See illustration Do Not locate vent terminal too close to shrubbery...

Page 15: ...board or other composite material Use 4 10x1 1 4 wood screws for plywood solid wood sheathing or members Use suitable masonry anchors when passing through solid masonry walls Reinstall the decorative...

Page 16: ...f condensate in accordance to local codes Rain Cap Storm Collar Support Clamp 1 4 per foot downward slope 2 Max Chase Requires 6 Clearance to Combustibles Firestop Firestop Roof Jack Adjustable Roof F...

Page 17: ...tween the water heater and the remote control s installation location is limited to 195 feet of wire NOTICE Only one of each type of remote controls can connect to the water heater Therefore a maximum...

Page 18: ...upwards Connect the remote control cables to the extension cable from the water heater Place the remote control over the base plate Ensure the projections in the base plate fit into the housings in t...

Page 19: ...W BR AIR INTAKE FILTER SWITCH TRANSFORMER GND BK GND WATER FLOW SENSOR OVER HEAT LIMITER BK BLACK COLOUR CODE BR BROWN R RED W WHITE B BLUE GY GRAY GR GREEN O ORANGE Y YELLOW G Y GREEN YELLOW REMOTE...

Page 20: ...liance Shut off supplied Sediment Trap Manual Gas Supply Line Shut off Valve Union Cap Cold Water Supply Shut off Valve Check Valve Vent Adapter F PRIORITY POWER ON OFF Remote Control Power Supply Cor...

Page 21: ...er Hot and Cold Pipe Insulation Installation Gas Inlet Check Valve Inlet Pipe Cold Water Hot Water Insulate all the way to the top Insulation Blankets Insulation blankets available to the general publ...

Page 22: ...Supply Gas type matches rating plate Gas supply pressure is sufficient for the water heater Gas line equipped with shut off valve union and sediment trap Approved pipe joint compound used Soap and wa...

Page 23: ...s label 2 Turn off all electric power to the appliance 3 Do not attempt to light the burner by hand 4 Turn the Gas Shutoff Valve located on the outside of the unit clockwise to the OFF position 5 Wait...

Page 24: ...educing point of use water temperature by mixing hot and cold water in branch water lines Contact a licensed plumber or the local plumbing authority for further information See page 4 for more details...

Page 25: ...ter Always remember to test the water temperature with your hand before use and remember that hotter water increases the risk of scald injury Always supervise young children or others who are incapaci...

Page 26: ...ice After inspection maintenance and or cleaning ensure proper operation by turning on a hot water faucet Housekeeping Before performing Housekeeping tasks to this water heater turn the unit off and d...

Page 27: ...be turned off The water heater and piping should be drained if they might be subjected to freezing temperatures After a long shut down period the water heater s operation and controls should be check...

Page 28: ...ns for draining water out of the water heater Turn off the switch on the remote control Close the gas shut off valve s Unplug the power supply cord or disconnect breaker at least 10 seconds after step...

Page 29: ...etely The main burner goes off when incoming water volume is inadequate Check that proper power is being supplied and or water supply is adequate Fan continues to rotate after hot water faucet is clos...

Page 30: ...t water faucet once The water heater can then be used The Gas Shutoff Valve is not opened completely Gas Service has been interrupted LP Gas is running low LP models only Contact Gas Utility Company F...

Page 31: ...ls using natural or LP gas Instructions For Placing a Parts Order Address parts orders to the distributor or store from where the water heater was purchased All parts orders should include The model a...

Page 32: ...all of the other component parts warranty will be limited to one 1 year from the Effective Date WARRANTY EXCLUSIONS This Limited Warranty will not cover a Service trips to your home to teach you how t...

Page 33: ...ines that a defect exists Paloma shall furnish replacement part s in full settlement of its warranty obligations Purchasers shall be required to return at purchasers expense the defective part s to th...

Page 34: ...140 F With Main Control Dip Switch Combustion System Fan Assisted Combustion Main Burner Bunsen Type Burner Ignition Electric Continuous Sparking Ignition Electric Portion Electric Rating 120 VAC 60Hz...

Page 35: ...This page was intentionally left blank...

Page 36: ...Paloma Industries Inc 2151 Eastman Avenue Oxnard CA 93030 PRINTED IN JAPAN 31 50641...

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