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T R O U B L E S H O O T I N G

W E B

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CH

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Web

I can’t access a web page

First, make sure you have Internet access.
Open Internet Explorer Mobile and try to
view a web page you’ve loaded before. To
ensure that you’re viewing the page
directly from the Internet, press

Menu

(right softkey) and select

Refresh

. After

confirming your Internet connection, try to
view the page in question again. If it comes
up blank, press

Menu

(right softkey) and

select

Refresh

.

If you’re still having trouble, the page may
contain elements that are not supported by
Internet Explorer Mobile, such as Flash,
Shockwave, VBScript, WML script, and
other plug-ins.

Some websites use a redirector to their
true home page. For example, if you enter
the address http://palm.com/support, it
may resolve to http://palm.com/us/support.
If Internet Explorer Mobile can’t follow the
redirect, try using a desktop browser to

see the landing page of the redirector, and
enter that address in Internet Explorer
Mobile.

An image or map is too small on my
smartphone screen

Internet Explorer Mobile has several
viewing modes: Full Screen, Mobile, and
Desktop. Switch to Full Screen or Desktop
mode to see the full-size image (see
Viewing a web page).

A secure site refuses to permit a
transaction

Some websites don’t support certain
browsers for transactions. Please contact
the site’s webmaster to make sure the site
allows transactions using Internet Explorer
Mobile.

TIP

Your smartphone can open your email

application when you select an email address
on a web page. If nothing happens when you
select the link, try setting up your email
application first.

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Summary of Contents for Treo Pro

Page 1: ...User Guide ...

Page 2: ...08 6 842 628 6 842 335 6 831 662 6 819 552 6 804 699 6 795 710 6 788 285 6 781 824 6 781 575 6 766 490 6 745 047 6 744 451 6 738 852 6 732 105 6 724 720 6 721 892 6 712 638 6 708 280 6 697 639 6 687 839 6 685 328 6 665 803 6 618 044 6 590 588 6 539 476 6 532 148 6 523 124 6 519 141 6 516 202 6 490 155 6 480 146 6 457 134 6 456 247 6 442 637 6 441 824 6 437 543 6 429 625 6 425 087 6 389 572 6 388 8...

Page 3: ...all 20 Charging the battery 21 Using the My Treo application 25 Setting up synchronization 25 Chapter 3 Moving around on your smartphone 27 Navigating around the screen 29 Using the keyboard 35 Opening and closing applications 39 Using your Today screen 42 Chapter 4 Your phone 45 Turning your smartphone on off 47 Making calls 49 Receiving calls 53 Using voicemail 54 What can I do during a call 55 ...

Page 4: ...h applications sync 96 Stopping synchronization 97 Chapter 6 Your email 99 Setting up email 101 Sending and receiving messages 110 Working with email messages 115 Customizing your email settings 121 Working with meeting invitations 129 Sending email messages from within another application 130 Chapter 7 Your text and multimedia messages 131 Sending and receiving text and multimedia messages 133 Se...

Page 5: ...ideos 194 Windows Media Player Mobile 199 Chapter 10 Your personal information organizer 207 Contacts 209 Calendar 212 Tasks 219 Notes 222 Chapter 11 Your Microsoft Office and other document tools 227 Synchronizing your Microsoft Office files 229 Word Mobile 231 PowerPoint Mobile 238 Excel Mobile 239 OneNote Mobile 250 Adobe Reader LE 253 Chapter 12 Your application and info management tools 257 F...

Page 6: ...ttings 282 Application settings 285 Locking your smartphone and info 290 System settings 294 Connection settings 301 Chapter 14 Troubleshooting 305 Transferring info from another device 307 Reinstalling the desktop software 307 Resetting your smartphone 308 Performance 312 Screen 313 Network connection 314 Synchronization 318 Email 325 Web 328 Camera 329 Third party applications 330 Making room on...

Page 7: ...C O N T E N T S vii Regulatory and safety information 337 Specifications 349 Index 353 ...

Page 8: ...C O N T E N T S viii ...

Page 9: ... of your Treo Pro Smartphone by Palm Benefits Make and receive phone calls Manage your contacts calendar and task list Receive and send corporate and personal email messages Browse the web Use a Bluetooth headset sold separately for hands free operation ...

Page 10: ...In this chapter Your Treo Pro Smartphone by Palm 11 What s in the box 11 What do I need to get started 12 Where can I learn more 13 ...

Page 11: ...apixel digital camera GPS functionality Support for numerous mobile email solutions Text and multimedia messaging Windows Media Player Mobile Microsoft Office Mobile suite This guide helps you set up your smartphone and learn to use it What s in the box All the following items should be in the smartphone box Hardware Treo Pro smartphone Rechargeable battery 1500 mAh USB AC charger USB cable Stereo...

Page 12: ...er Service contract For making and receiving calls and sending and receiving text messages Data service plan For web browsing and email Additional data services These may be required for sending and receiving multimedia messages Check with your wireless service provider for information After you have the required plan and services you must have your smartphone within range of your wireless service...

Page 13: ...on device help press Start and select Help Online support from Palm For up to date downloads troubleshooting and support information go to palm com treopro If you need more information Books Many books on Windows Mobile devices are available from local or online book retailers look in the computer section Customer service from your wireless service provider For questions about your mobile account ...

Page 14: ...W E L C O M E W H E R E C A N I L E A R N M O R E 14 1 C H A P T E R ...

Page 15: ...have fun too As you become more familiar with your smartphone you ll want to personalize the settings and add applications to make it uniquely yours But first follow these few easy steps to set up your smartphone and get it running Benefits Know where your smartphone controls are located Start using your smartphone right away Benefits ...

Page 16: ...In this chapter Treo Pro Smartphone by Palm overview 17 Completing the setup 19 Making your first call 20 Charging the battery 21 Using the My Treo application 25 Setting up synchronization 25 ...

Page 17: ...SB connector sync and power connector 10 3 5mm stereo headset jack 11 Earpiece 12 Touchscreen 13 5 way navigator with Center button 14 Right softkey 15 OK 16 End 17 Messaging 18 Microphone 2 3 6 4 8 5 7 10 9 1 11 12 16 13 14 15 17 18 TIP Be careful not to scratch or crush your smartphone screen Do not store it in a place where other items might damage it DID YOU KNOW By default pressing and holdin...

Page 18: ... facing you push the lower right corner of the back panel with your right thumb Then use both thumbs and firmly slide the panel away from you to release it NOTE The back panel might be difficult to remove the first few times If you have trouble removing the back panel as 3 2 4 1 7 6 5 DID YOU KNOW To save power when your smartphone screen turns off the Wi Fi feature turns off Press Wi Fi to turn t...

Page 19: ...g expansion cards for information on how to insert an expansion card Top view 1 Power 2 Ringer switch slide to turn off all sounds immediately Completing the setup 1 Press Power to turn on your device It takes a few minutes for your smartphone to prepare for setup you ll see the Palm logo and then the Windows Mobile screen 2 When prompted use the stylus see Back view to tap the screen 3 Follow the...

Page 20: ...ss service provider s name doesn t appear on the Today screen Contact your wireless service provider for activation instructions Making your first call 1 Press End to display your Today screen 2 Press Center to turn off Keyguard see Locking your keyboard Keyguard for more info 3 Use the number keys to enter the number you want to call 4 Press Phone Send to dial 5 Press End to end the call Adjustin...

Page 21: ...hone number Look here for your phone number Charging the battery Although the battery may come with a sufficient charge to complete the setup process we recommend that after the setup you charge your smartphone until the charging indicator light is solid green to give it a full charge See Maximizing battery life for tips on making your battery s power last longer 1 Plug the USB cable into the USB ...

Page 22: ... see Turning your smartphone on off the onscreen battery icon on the Today screen displays the charging status TIP You can also charge your smartphone battery by connecting your smartphone to your computer using the USB cable Charging this way takes much more time than using the USB AC charger with a wall outlet However if your battery is fully drained you must use the USB AC charger Solid lightni...

Page 23: ...ully drained for an extended period of time your smartphone may take up to 20 minutes to turn on after you begin charging it using your AC charger If you spend a lot of time using the camera games media players or other applications keep an eye on the battery icon and charge the battery when necessary The wireless features of your smartphone phone email messaging GPS Web and any other applications...

Page 24: ...t see Entering basic Bluetooth settings Turn off the option to receive beamed information if you re not using it see Turning on the option to receive beamed information Set your screen to turn off automatically after a shorter period of inactivity see Optimizing power settings As with any wireless phone if you are in an area with no wireless coverage your smartphone nevertheless continues to searc...

Page 25: ...mail account a Bluetooth connection or a Wi Fi connection and for launching the Quick Tour Press Start and select My Treo Setting up synchronization After you ve finished setting up your smartphone we recommend that you set up a synchronization method to get the most out of your smartphone Synchronizing means that information that you enter or update in one place your smartphone your computer or y...

Page 26: ...S E T T I N G U P S E T T I N G U P S Y N C H R O N I Z A T I O N 26 2 C H A P T E R ...

Page 27: ... by Palm is a similar experience Most applications that work on your smartphone use the same set of controls So once you learn how to use these controls you ll be driving all over town and you won t even need a map Benefits Quickly move around and complete tasks in applications using one thumb on the 5 way navigator Access extra features with menus Find and open applications quickly ...

Page 28: ...In this chapter Navigating around the screen 29 Using the keyboard 35 Opening and closing applications 39 Using your Today screen 42 ...

Page 29: ...h screens As on a computer on your smartphone you scroll to move from field to field or page to page or in some cases to highlight an item or option in a list There are several methods of scrolling Press the 5 way on the front of your smartphone Press Right Left Up or Down to move to the next field button or action in that direction TIP Some third party applications may not work with the 5 way nav...

Page 30: ...o scroll to the tabs and then press Left or Right to move between tabs When inside a text field press Right or Left to move to the next character and press Up or Down to move between lines When inside a list press and hold Up or Down to rapidly scroll through the list Tap an onscreen scroll arrow 1 Scroll arrows 2 Scroll bar with slider 3 Scroll arrows Tap and drag the slider of an onscreen scroll...

Page 31: ... default The highlight identifies which item is affected by your next action Use the 5 way to move the highlight from one item to another before opening or selecting it The highlight can take one of two forms depending on what is highlighted Border This rectangular border highlights items such as an onscreen button such as OK Dismiss or Hide a check box an option or a web link TIP To close an app ...

Page 32: ...sing the softkeys The left and right softkeys give you quick access to tasks that you can do on the current screen The task that a softkey does varies from application to application and from screen to screen You activate the task by tapping the softkey with the stylus or pressing it with your finger The softkey is simply the name of the task on the screen Softkeys appear in the lower left and low...

Page 33: ...Center or Right to display a submenu of additional options for that item and then press Up or Down to highlight a submenu item To return to the main menu without making a selection press Left 4 Press Center to select the menu item or press Left or Menu right softkey to close the menu and cancel your selection Selecting options in a shortcut menu Most applications also provide access to context sen...

Page 34: ... the menu item or press Left to cancel your selection Selecting options in a list Lists enable you to select from a range of options You can identify whether a list is available when you select a field If a rectangle appears around the field along with a downward pointing arrow a list is available Lists are different from the menus described earlier in this section TIP You can also tap and hold th...

Page 35: ... selection Use your stylus to tap the arrow and then tap the item in the list Press Left to exit the list and cancel your selection Using the keyboard 1 Start 2 Phone Send 3 Calendar 4 Option 5 Shift Search 6 Space 7 OK 8 End 9 Messaging 10 Backspace 11 Return 12 Shift 13 Alt DID YOU KNOW If you highlight a field and don t see the downward pointing arrow press Center on the 5 way If you see a fiel...

Page 36: ...capitalized and the remaining text you enter is lowercase To enter other uppercase letters do one of the following Press Shift or and then enter a letter You don t need to press and hold Shift while entering a letter Press Shift or twice to turn on Caps Lock and then enter a series of letters When Caps Lock is on this symbol appears at the bottom of the screen To turn off Caps Lock press Shift or ...

Page 37: ...off Option Lock press Option again Entering passwords You can t see your password as you enter it so be careful Be sure that Caps Lock and Option Lock are not on unless you need them For information on how to enter characters see Entering lowercase and uppercase letters and Entering numbers punctuation and symbols Entering other symbols and accented characters You can enter symbols and accented ch...

Page 38: ...ers 3 Press Up or Down to highlight the desired character 4 Press Center to insert the character Symbols and accented characters TIP Some symbols such as an underscore _ do not correspond to a letter key To enter these symbols press Alt by itself and then select the symbol from the list Press Alt and press To select a á à ä â ã å æ A Á À Ä Â Ã Å Æ b or B ß c ç C Ç e é è ë ê E É È Ë Ê f or F ƒ i í ...

Page 39: ... µ Opening and closing applications Opening applications on the Start menu 1 Press Start to open the Start menu 2 Use the 5 way navigator to highlight the application you want to use To open a recently used application highlight its icon at the top of the Start menu 3 Press Center to open the highlighted application Y Ý Ÿ 0 1 E 1 2 R 2 2 3 T 3 3 J H K N Press Alt and press To select ...

Page 40: ... Tap the running programs icon in the upper right corner to open the Quick Menu 3 Select the program you want to use TIP With the Start menu open press the letter underlined in the application s name to open the app For example press H to open Help DID YOU KNOW You can open apps by pressing and holding Option and then pressing Phone Send Start OK Calendar or Messaging You can change which app a bu...

Page 41: ...o close all applications except the ones you specify Check the boxes next to the applications you do not want to close press Menu right softkey and select Stop All but Selected To close all open applications Select Stop All Defining exclusive programs You can mark an application as exclusive An exclusive application remains open even if you stop individual or all applications 1 Press and hold OK t...

Page 42: ... your Today screen select the Button tab and uncheck the Enable Quick Menu on Today screen box 3 Select the Others tab and select the sort method for programs in the Quick Menu Using your Today screen The Today screen lets you see your current appointments and messages at a glance You can also make a call search the web and manage your smartphone from your Today screen To access your Today screen ...

Page 43: ... corresponding Inbox 5 Calendar status field Shows upcoming appointments Select this field to open the Calendar application 6 Live search field Enter the web address or keyword you want to find and press Center or Return to view a list of search results data services connection required 7 Running programs icon Tap to open the Quick Menu which shows all open applications so you can quickly switch b...

Page 44: ...M O V I N G A R O U N D O N Y O U R S M A R T P H O N E U S I N G Y O U R T O D A Y S C R E E N 44 3 C H A P T E R ...

Page 45: ...y locations for making and receiving calls You can creatively manage multiple calls For example you can swap between calls send text messages to ignored calls and create conference calls Benefits Stay in touch you choose how Work in other applications when on an active call ...

Page 46: ...f 47 Making calls 49 Receiving calls 53 Using voicemail 54 What can I do during a call 55 Working with called numbers 59 Assigning a speed dial to a phone number 62 What are all those icons 63 Using a phone headset 66 Customizing phone settings 70 ...

Page 47: ...rning your phone on When you turn on your phone it connects to a mobile network so that you can make and receive phone calls and use other wireless services if supported by the local network BEFORE YOU BEGIN To use the phone you must have an active subscription with your wireless service provider To turn on your phone press and hold Power When your smartphone locates a signal your wireless service...

Page 48: ...ssing End To turn the screen back on press Power or any of the following buttons on the front of your smartphone Phone Send Start Calendar Messaging or End When the screen is off but the phone is on a screen saver appears showing the date and time as well as the following indicators NOTE Not all wireless service providers support the screen saver feature TIP When you turn off your phone using the ...

Page 49: ...s press Option to avoid starting a contact lookup 3 Press Phone Send to dial Dialing with a speed dial BEFORE YOU BEGIN Create some speed dials see Assigning a speed dial to a phone number TIP You can set how long the screen stays on during a period of inactivity You can also turn off the screen saver feature see Optimizing power settings TIP If the numbers you are entering match a phone number yo...

Page 50: ...Press End to open your Today screen 2 Using the keyboard begin entering any combination of letters from the contact s first and or last name If you use both first and last name letters separate them by a space You can type letters from the last name first To delete letters when correcting a misspelled name press Backspace 3 Select the name of a matching contact NOTE Matching contacts are displayed...

Page 51: ...eypad The onscreen keypad is useful when you need to dial numbers that are expressed as letters and when you need large numbers that you can tap with your finger or the stylus 1 Press Phone Send and then press Keypad left softkey 2 Tap the onscreen keypad to enter the number 3 Press Phone Send to dial Redialing a recently called number To dial the last number you called Press Phone Send twice DID ...

Page 52: ...select Simple PIN as the password type dial the emergency number by entering the number in the password field and pressing Phone Send If you select Strong alphanumeric as the password type however you must press Option twice before entering the number in the password field See Locking your smartphone Dialing from a web page or message Your smartphone recognizes most phone numbers that appear in we...

Page 53: ...phone is ringing do one of the following To immediately silence all system sounds including the ringer slide the Ringer switch to Sound Off All sounds remain off until you slide the Ringer switch back to Sound On TIP If you can t dial a phone number directly from a web page or a message highlight the number select Edit right softkey and then select Copy Open the Keypad press Menu right softkey and...

Page 54: ...oicemail Using voicemail Setting up voicemail 1 Press End 2 Press and hold 1 on the keyboard to dial your wireless service provider s voicemail system 3 Follow the voice prompts to set up your voicemail Listening to voicemail from the Today screen When you have unretrieved voicemail messages a voicemail icon appears at the top of your screen and Center on the 5 way flashes 1 Press End 2 Press and ...

Page 55: ...g three way conferencing and call forwarding These features depend on your service plan Contact your wireless service provider for more information When you make or receive a call info about the call appears on your Phone screen If you move away from the Phone screen press OK until you return there DID YOU KNOW When the voicemail icon appears at the top of the screen you can tap this icon to retri...

Page 56: ...Phone screen after you have finished writing the note press OK Ending a call Do one of the following Press End Press the headset button if the headset is attached and has a button on it Some headsets do not have a button Switching applications during a call Press Start and select the application This is easiest when using the speakerphone or a headset You can open the Contacts application directly...

Page 57: ... and data functions How can you tell which kind of network you re connected to See What are all those icons NOTE Some wireless service providers do not support simultaneous voice and data functions over a 1X network Check with your wireless service provider for information Saving phone numbers After you hang up a call you can add the number of the person you were talking with to Contacts if it s n...

Page 58: ... on the recent calls list highlight the number 3 Press Phone Send Answering a second call call waiting When you re on a call and you receive a second call the call waiting notification appears You can do either of the following Send the new call to voicemail Press Ignore right softkey Place the current call on hold and answer the new call Press Accept left softkey or press Phone Send When you have...

Page 59: ... send a text message to a number save a number to your contact list and more Working with recently called numbers 1 Press Phone Send 2 Highlight the number you want and do one or more of the following Save the phone number to a contact See Saving phone numbers TIP On the recent calls list outgoing calls are designated by a right pointing green arrow and incoming calls are designated by a left poin...

Page 60: ...e other entries to call the number or to send a text message 3 Highlight a call and press Center then do either of the following View all calls with this number including their duration Press Menu right softkey and select View All Calls If you select this option you can delete all calls from this number by pressing Menu right softkey and selecting Delete All Calls Delete the call from the recent c...

Page 61: ...he list Press Menu right softkey and select Delete Select Yes to confirm the deletion Send a text message to the number Press Menu right softkey and select Send Text Message Enter the message text and press Send left softkey Delete the entire Call History List Press Menu right softkey and select Delete All Calls Select Yes to confirm the deletion View timers for a recent call Highlight the call an...

Page 62: ...ft softkey 2 Highlight the contact to whom you want to assign a speed dial and press Center 3 Highlight the phone number to which you want to assign a speed dial 4 Press Menu right softkey and select Add to Speed Dial 5 If you want to change the name for this speed dial select the Name list and enter a new name 6 Select the Location list and then select the speed dial you want to assign to this ph...

Page 63: ...act to whom you want to assign a speed dial You missed an incoming call You have a voicemail message A new multimedia message is being downloaded to your smartphone A multimedia message could not be downloaded You have a new multimedia message You have a new text message NOTE You can turn on a setting to have a notification icon appear when you have a new email message see Selecting Sounds Notific...

Page 64: ...d to a computer or network or Windows Mobile Device Center synchronization is in progress A data connection is not available or your phone is off Your smartphone s battery is low Your smartphone s battery is being charged Your smartphone is connected to a power outlet and the battery is fully charged Wireless service provider name Your phone is on When you turn off your phone Phone Off appears ins...

Page 65: ...swer a call the data transmission is automatically interrupted Your phone is on and is connected to a mobile broadband network but you are not actively transmitting data You can still make and answer calls You are in an area that supports 1xRTT data services The 1xRTT single carrier 1x radio transmission technology wireless technology can provide fast data transfer and Internet access with average...

Page 66: ...h ears impairs your ability to hear other sounds Use of such a headset while operating a motor vehicle or riding a bicycle may create a serious hazard to you and or others and may be illegal If you must use a stereo headset while driving place a speaker in only one ear Leave the other ear free to hear outside noises and do so only if it is legal and you can do so safely Using a wired headset 1 Spe...

Page 67: ...rsion 2 0 and earlier versions For a list of compatible hands free devices with Bluetooth wireless technology go to palm com treopro After you set up a connection with a Bluetooth headset or hands free car kit you can communicate with that device whenever it is within range and the Bluetooth feature on your smartphone is turned on The range varies greatly depending on environmental factors The max...

Page 68: ...want to connect and press Next right softkey If the device you want does not appear select Refresh 8 If prompted enter a passkey between 1 and 16 digits long and press Next right softkey For some headsets the passkey is entered automatically If you are not prompted for a passkey skip to step 10 IMPORTANT Some hands free devices have a predefined passkey If your hands free device has a predefined p...

Page 69: ... environmental factors The maximum is about 30 feet 10 meters Using a Bluetooth hands free device To learn how to set up and connect to Bluetooth devices see Connecting to a Bluetooth hands free device Here are tips for working with a Bluetooth hands free device To transfer a call from the handset to a Bluetooth hands free device during a call on the Phone screen press Menu right softkey and selec...

Page 70: ...ing phone calls and notifications You can download AAC MP3 MIDI AMR WAV MPEG4 QCELP and WMA ringtones directly to your smartphone see Downloading files and images from a web page You can also download ringtones to your computer and then email them to your phone 1 Press Start and select Settings 2 On the Personal tab select Sounds Notifications 3 Select the Notifications tab 4 Select the Event list...

Page 71: ... Check the Play Sound box if you want to have a sound played when the event occurs If you checked the Play Sound box then select the sound for the selected type of call You can also check the Repeat box to have the sound repeated Optional Select the Play icon to preview the sound Check the Display message on screen box to have a message displayed when the event occurs 7 Check the Vibrate when boxe...

Page 72: ...or this contact entry 6 Press OK Enabling TTY You can enable your smartphone for use with a TTY TDD device A TTY also known as a TDD or Text Telephone is a telecommunications device that enables telephone communication for people who are deaf or hard of hearing or who have speech or language disabilities Your smartphone is compatible with select TTY devices You can connect a TTY TDD machine headse...

Page 73: ...ect TTY Mode from the list 4 Select Get Settings 5 Select one of the following Full mode Allows you to type a message which is read by the TTY device to the other person The spoken response is then typed to you VCO mode Voice carryover allows you to speak to the hearing person you have called and then read the response HCO mode Hearing carryover allows you to listen to the speaking person you have...

Page 74: ...rences let you assign a prefix to your phone numbers You can add a different prefix based on the length of the phone number 1 Press Start and select Settings 2 On the Personal tab select Phone 3 Select the Services tab and then select Plus Code Dialing from the list 4 Select Get Settings 5 Select Enable to automatically add an international dialing prefix to long distance numbers When you dial an ...

Page 75: ... OK to finish Setting your phone to automatically answer calls 1 Press Start and select Settings 2 On the Personal tab select Phone 3 Select the More tab 4 Check the Headset box and select the number of rings in the Answer incoming calls without pressing Talk after X rings list 5 Press OK Adding contact numbers from new callers By default you are prompted to add contact entries for numbers that ar...

Page 76: ...etting so that in addition to sending the caller to voicemail a text message opens This message contains default text and is addressed to the caller so that you can send the message right away You can also change the default text of the message 1 Press Start and select Settings 2 On the Personal tab select Phone 3 Select the Advanced tab 4 To turn on the text message feature check the Reject call ...

Page 77: ...me types of synchronization can happen on an automated schedule so you don t even have to think about it After you get into the habit of synchronizing regularly you ll know what a powerful tool synchronization is for transferring updating and backing up large amounts of information on your smartphone Benefits Quickly enter and update information on your computer and your smartphone Protect your in...

Page 78: ...ynchronize 79 What can I synchronize 80 Setting up your computer for synchronization 83 Synchronizing using the USB cable 88 Setting up wireless synchronization 89 Other ways to synchronize 94 Changing which applications sync 96 Stopping synchronization 97 ...

Page 79: ... Exchange server using Microsoft Exchange ActiveSync desktop software see Setting up wireless synchronization How do I synchronize There are a number of ways to make synchronization occur You can install desktop sync software on your computer to synchronize in one of several ways or you may be able to synchronize wirelessly with an Exchange server You can also maximize your sync options and sync w...

Page 80: ...a Bluetooth connection Infrared IR See Synchronizing over an infrared connection Synchronizing wirelessly with the server You can set up your smartphone to synchronize email and other information wirelessly with Microsoft Exchange Server 2007 or Exchange Server 2003 using Microsoft Exchange ActiveSync see Setting up wireless synchronization If you choose this method synchronization takes place aut...

Page 81: ...s that appear in the Windows Media Player Mobile library on your smartphone see Windows Media Player Mobile you need Windows Media Player 10 or later on your computer If you want to synchronize with a personal information manager PIM other than Microsoft Office Outlook you must install a third party solution Contact the PIM s vendor to learn whether software is available for your smartphone DID YO...

Page 82: ...eless synchronization Outlook Email Desktop sync software or Exchange ActiveSync Setting up your computer for synchronization or Setting up wireless synchronization Word Excel PowerPoint OneNote PDF files Desktop sync software Setting up your computer for synchronization Synchronizing your Microsoft Office files Changing which applications sync Music video and picture files that are in your Window...

Page 83: ...r must meet the following minimum system requirements Windows XP Service Pack 2 or Windows Vista later versions may also be supported 32MB of available memory RAM Music picture and video files that are not in your Windows Media Player Mobile library Desktop sync software Setting up your computer for synchronization Changing which applications sync Synchronizing Windows Media Player library files W...

Page 84: ...ognizes whether you have a Windows XP or Windows Vista computer and automatically directs you to install the correct software BEFORE YOU BEGIN Close any applications that are currently running on your computer including those running in the background Your computer must have all its resources available before you can install the software Verify that your smartphone is in Setup mode If it is in Syn...

Page 85: ... to Start Computer and open the drive named Treo Setup If necessary double click setup exe 3 On your computer select Install sync software on your PC and follow the instructions that appear on both your computer and your device 4 After installation completes the Setup window prompts you to start the sync process To proceed with syncing and switch your smartphone from Setup to TIP If you are instal...

Page 86: ...ess of setting up your computer to synchronize with your smartphone When you complete the setup process and perform the first sync the connection switches from setup mode to sync mode In sync mode your smartphone synchronizes with your computer every time you connect them using the USB cable provided you have the current version of the desktop sync software installed on your computer The connectio...

Page 87: ...r of your computer screen Windows Vista To open Windows Mobile Device Center click Start All Programs Windows Mobile Device Center Desktop software installation also creates a folder for your device on your computer When your device is connected to your computer opening My Computer or Windows Explorer Windows XP or Computer Windows Vista displays an DID YOU KNOW You can also change which applicati...

Page 88: ...r computer the desktop sync software automatically turns on and checks whether changes you made on the computer or on the smartphone need to be synchronized Synchronizing NOTE If you synchronize more than one device with the same computer each device must have a unique name To create a custom device name for your smartphone press Start and select Settings Select the System tab and then select Abou...

Page 89: ... If so you may be able to wirelessly synchronize the email and other Outlook info on your smartphone and the same info stored on the Exchange server using Microsoft Exchange ActiveSync If you are using Exchange Server 2007 or Exchange Server 2003 SP2 you may be able to take advantage of the additional features of Microsoft Direct Push Microsoft Direct Push is a two way wireless delivery method tha...

Page 90: ...s you use to access email from your corporate Exchange server Check the box to have the setup process get your Exchange server settings from the Internet 5 Press Next right softkey 6 Enter the username and password you use to access your corporate mail server and enter the Exchange server domain DID YOU KNOW Because your desktop copy of Outlook also syncs with the server whatever is synchronized t...

Page 91: ...punctuation and symbols 7 Check the Save password box 8 Press Next right softkey 9 If prompted enter the server address Check the This server requires an encrypted SSL connection box if your server uses an encrypted connection TIP The Exchange server settings are case sensitive Be sure to enter uppercase and lowercase letters properly TIP If you found out from your system administrator that it is ...

Page 92: ...tain intervals see Setting the synchronization schedule or allow synchronization to take place only when you initiate it manually see Initiating a wireless sync manually Setting the synchronization schedule You can set a synchronization schedule in either of the following situations If you use Microsoft Exchange Server 2007 or Exchange Server 2003 SP2 By default wireless sync takes place anytime i...

Page 93: ...equency for high traffic time periods such as when you are at work or when email volume is high Off peak times Sets the frequency for low traffic time periods such as late at night Use above settings when roaming Sets the frequency while you are roaming outside your wireless service provider s network You should keep this box checked to ensure that wireless sync works properly Send receive when I ...

Page 94: ...site to download required software Check the documentation that came with your computer for information 1 Do one of the following Windows XP On your computer right click the ActiveSync icon in the taskbar in the lower right corner of the screen and select Connection Settings Windows Vista Click Start All Programs Windows Mobile Device Center Select Connect without setting up your device if necessa...

Page 95: ...to receive beamed information on your smartphone see Turning on the option to receive beamed information 1 Set up your computer to receive infrared beams See ActiveSync Help on your computer for details 2 Point the IR port on your smartphone directly at your computer s IR port 3 On your smartphone press Start and select Programs 4 Select ActiveSync 5 Press Menu right softkey and select Connect via...

Page 96: ... synchronize notes pictures and other types of files 1 Press Start and select Programs 2 Select ActiveSync 3 Press Menu right softkey and select Options 4 Do any of the following Check the box next to any items you want to synchronize If you cannot check a box you might have to uncheck a box for the same information type elsewhere in the list Uncheck the box next to any items you want to stop sync...

Page 97: ... For detailed information on synchronizing Word documents Excel spreadsheets and PowerPoint presentations see Synchronizing your Microsoft Office files For detailed information on synchronizing pictures videos and music files see Synchronizing your pictures videos and music For information on changing email sync options see Changing email download settings Outlook email accounts Stopping synchroni...

Page 98: ...S Y N C H R O N I Z I N G I N F O R M A T I O N S T O P P I N G S Y N C H R O N I Z A T I O N 98 5 C H A P T E R ...

Page 99: ...d colleagues anywhere you can access your wireless service provider s data network You can send photos to your friends and family or create Microsoft Word or Excel files and send them to your colleagues You can also receive attachments to view and edit at your convenience Benefits Receive photos sound files Word and Excel files and more Attach and send files of almost any type Save messages from y...

Page 100: ...etting up email 101 Sending and receiving messages 110 Working with email messages 115 Customizing your email settings 121 Working with meeting invitations 129 Sending email messages from within another application 130 ...

Page 101: ... use the Messaging application on your smartphone to access the many kinds of email you may use corporate ISP and web based like Gmail and Yahoo Mail Before you can send and receive email on your smartphone you need to decide which type of email account you want to access The setup process is different for each email account type so it is very important that you select the correct type to send and...

Page 102: ...o check with your IT organization to ensure that Exchange ActiveSync is supported and to obtain the configuration settings Hotmail You can use Windows Live to access mail from your web based Hotmail account NOTE Windows Live is not supported by all wireless service providers See Using Windows LiveTM Free web based email You can access mail from Yahoo and other free web based systems Access the ema...

Page 103: ...is box 5 Press Next right softkey 6 If the setup process finds your account settings press Next right softkey If a screen appears displaying an option to try to get email settings automatically from the Internet see Setting up a POP IMAP account in the Inbox application Other email providers and continue with step 5 of that procedure 7 Enter your name and if you want change your account display na...

Page 104: ...ngs Other email accounts for information 10 Press Finish right softkey If prompted select OK to download messages for this account now Setting up a POP IMAP account in the Inbox application Other email providers You can set up an account in the Messaging application to send and receive email messages using an email account that you have with an Internet service provider ISP an email account that y...

Page 105: ...password entered automatically check the Save password box If you want to enter your password each time you access this account do not check this box 5 If a screen appears with a message notifying you that the setup process has found your account settings go to Setting up a POP IMAP account in the Messaging application Common email providers and continue with step 6 of that procedure If the follow...

Page 106: ...n if you access email from a corporate email account using an Exchange server Custom domain Select this option if the part of your email address after the symbol is not the same as your email provider name For example select this option if your email address is user mycompany com but your actual email provider is live com If you select this option press Next right softkey and enter your actual ema...

Page 107: ...s box 17 Press Next right softkey 18 Enter the name of the outgoing SMTP mail server set whether the server requires authentication and set whether the server requires you to use your account and password to send email DID YOU KNOW Checking the Save password box makes it easier to check your email because you don t have to enter your password each time Leaving the box unchecked keeps your email mo...

Page 108: ...ftkey 21 Optional Select either of the following Automatic Send Receive Set the time interval for automatically sending and receiving email from every 5 minutes to once a day If you do not want to automatically download messages select Manually Review all download settings Select this option to change download settings see Changing email download settings Other email accounts for information TIP T...

Page 109: ...lect Delete To edit an account Press Menu right softkey and then select Options Select the account you want to edit and press Center Go through the screens to change the settings you want to edit Deleting a Microsoft Exchange Server account BEFORE YOU BEGIN Be sure that your smartphone is already set up to sync with your PC see Setting up your computer for synchronization If you have not finished ...

Page 110: ...ng which email account to use If you set up more than one email account on your smartphone see Setting up email you can select the account you want to use to view or send messages in one of two ways By default when you open the Messaging application a list of all of your email accounts appears Select the account you want If you turn off the option to display the list of accounts see Customizing yo...

Page 111: ...nt s name and mobile number are not in your Contacts list enter the full mobile number or email address Separate addresses with a semicolon Enter a semicolon by pressing Option K Need to enter an underscore Press Alt and select the character It s the third character in the list 5 To confirm that the addresses you entered are valid press Menu right softkey and select Check Names An alert appears if...

Page 112: ...ctiveSync new email messages are sent to your smartphone when they appear on the server according to the schedule you set up see Setting the synchronization schedule or when you manually initiate a sync see Initiating a wireless sync manually TIP You can send an email message with a file attached from directly within other applications on your smartphone see Sending email messages from within anot...

Page 113: ... email providers as follows If you chose a time interval Your smartphone automatically checks for and downloads new messages according to that interval If you chose Manually Follow these steps to send and receive messages 1 Press Messaging 2 Select the account for which you want to send and receive messages 3 Press Menu right softkey and select Send Receive to synchronize your smartphone with your...

Page 114: ...t Settings 5 Check the Include file attachments box 6 Optional To automatically download attachments up to a certain size only TIP Partially downloaded messages appear in the message list with a partial envelope icon to the left of the subject To view the full message either press Menu right softkey and select Download Message or open the message and select Get the rest of this message The full me...

Page 115: ...tings 5 Select the Message download limit list and select Entire message 6 Select the Download attachments list and then select either All attachments or one of the size limit options 7 Press Done left softkey twice and then press OK Working with email messages Adding a contact from an email message You can add a contact name or email address to your Contacts list directly from the To cc or bcc fi...

Page 116: ... directory service or a Global Address List GAL After you create and enable an email account the Messaging application checks your contacts list and then the directory service to verify names that you enter in the To cc and bcc fields BEFORE YOU BEGIN Do the following Ask your system administrator for the name of the directory service and the server and whether authentication is required for acces...

Page 117: ... Server 2007 or Exchange Server 2003 upgraded to Service Pack 2 This feature is useful only if you know the exact name as it appears in the directory BEFORE YOU BEGIN Add access to an online address book to your smartphone see Adding an online address book 1 In a new message select the To field 2 Press Menu right softkey and select Add Recipient 3 Press Menu right softkey and select Company Direct...

Page 118: ... 3 Enter any text you want to add 4 Optional Select Edit sender s message to edit the original sender s message text that you include in your reply 5 Press Send left softkey Forwarding a message 1 Open the message you want to forward 2 Press Menu right softkey and select Reply Forward TIP When you sync with Outlook on your computer disable your online address books to avoid errors Press Menu right...

Page 119: ...essages tap and drag the stylus across the messages in the list 2 Press Delete left softkey 3 Select Yes to confirm the deletion To delete all messages at once 1 Press Menu left softkey and select Tools Clear account name 2 Select Yes to confirm the deletion Messages you delete are moved to the Deleted Items folder To remove these items from your smartphone completely press Menu right softkey and ...

Page 120: ...specific account is displayed Press Menu right softkey and select Tools Options 3 On the Accounts tab select Signatures Press and hold To H View all email shortcuts A Reply to the sender of a message and all other addressees R Reply to the sender only K Mark a message read or unread F Flag a message for follow up M Move a message between folders O Forward a message D Delete a message L Fully downl...

Page 121: ...is signature to messages you reply to or forward with this account 7 Highlight the text in the box at the bottom of the screen and enter the signature text you want to use 8 Press OK Customizing your email settings When you customize settings for an email account the options you choose apply to that account only 1 Press Messaging 2 Do one of the following If the account list is displayed Press Men...

Page 122: ...ing application allowing you to select the one you want to use If the box is unchecked the Messaging application opens to the last account you used 4 Select the Message tab and set any of the following options When replying to e mail include body Set whether the body of a message you received appears in your response to that message Keep copies of sent items in Sent folder Set whether messages you...

Page 123: ...lowing options In Contacts get e mail addresses from Set whether you want to check Contacts in addition to any directory services for email addresses Check names using these address books Set which directory services you want to check for email addresses Add Enables you to add directory services to the list of online address books 6 Select the Storage tab and set either of the following options Wh...

Page 124: ...hange options for other types of email accounts see Changing email download settings Other email accounts 1 Press Messaging 2 Do one of the following If the account list is displayed Press Menu right softkey and select Options If the message list for a specific account is displayed Press Menu right softkey and select Tools Options 3 Select your Outlook email account 4 Select any of the following o...

Page 125: ...sages are fully downloaded but message retrieval might take longer You can also choose to download message headers only regardless of size Include file attachments Sets whether to download attached files with a message Only if smaller than Sets the maximum size of attachments that can be downloaded If an attachment exceeds the maximum size you must download it manually see Opening attachments 5 Op...

Page 126: ...nge options for a Microsoft Office Outlook E mail account see Changing email download settings Outlook email accounts 1 Press Messaging 2 Do one of the following If the account list is displayed Press Menu right softkey and select Options If the message list for a specific account is displayed Press Menu right softkey and select Tools Options 3 Select the email account you want and press Center 4 ...

Page 127: ...ing them Use automatic send receive schedule when roaming Sets whether automatic downloading takes place when you are roaming This may result in higher connection charges than downloading while in your home network When deleting messages Sets whether messages should be deleted from the mail server when you delete them on your smartphone or whether messages you delete on your smartphone should rema...

Page 128: ...st of the message Selecting a higher limit means that more of your messages will be fully downloaded but message retrieval might take longer You can also choose to download message headers only regardless of size 10 Press Done left softkey Selecting which folders sync Outlook email accounts When you synchronize Outlook email either using the USB cable or wirelessly with an Exchange server messages...

Page 129: ...e box next to any subfolder name to include or remove it from synchronization 6 Press OK Working with meeting invitations You can receive meeting invitations on your smartphone in the same way that you receive email messages NOTE Use the Calendar application to create meeting invitations on your smartphone see Sending a meeting request Here are the key features of meeting invitations Meeting invit...

Page 130: ...use menu items to propose a new time reply to the sender and flag the invitation for follow up Sending email messages from within another application You can send files such as pictures videos and ringtones as attachments to email messages see Creating and sending an email message You can send certain files as attachments from within the application where the file is created or stored For example ...

Page 131: ...eo Pro Smartphone by Palm to their mobile phone or email address If you need more than text to express yourself use multimedia messaging to give your message extra impact by adding a photo video or sound file Benefits Enjoy quick communication Use text messaging to chat with friends Share pictures and videos Be as simple or as creative as you want ...

Page 132: ...In this chapter Sending and receiving text and multimedia messages 133 Setting message preferences 145 Using Windows LiveTM 146 ...

Page 133: ...address the email address is deducted from the 160 character count BEFORE YOU BEGIN Before you use your smartphone to send or receive messages consult your wireless service provider for pricing and availability of text messaging services Make sure that your phone is on and that you re inside a coverage area see Turning your phone on 1 Press Messaging 2 Select SMS MMS 3 Press Menu right softkey and...

Page 134: ... any names or address you ve entered are not valid 6 Enter your message or press Menu right softkey select My Text and then select a predefined phrase you want to insert 7 Optional To attach a file to the message press Menu right softkey select Insert and then select the file type you want to insert 8 Optional Press Menu right softkey and select Spell Check 9 Optional To receive a notification tha...

Page 135: ...ing and sending a text message 2 Press Menu right softkey and select Preview 3 Do either of the following Press OK when you have finished To view detailed information about the message press Menu right softkey and select Show Message Detail To view detailed information about a recipient who is in your Contacts list press Menu right softkey and select Show Contact Details 4 To view detailed informa...

Page 136: ...sage size IMPORTANT If your smartphone is enrolled with a Microsoft System Center Mobile Device Manager server you cannot send and receive multimedia messages from your smartphone BEFORE YOU BEGIN Before you use your smartphone to send or receive messages consult your wireless service provider for pricing and availability of multimedia messaging services Make sure that your phone is on and that yo...

Page 137: ...not in your Contacts list enter the full mobile number or email address Separate addresses with a semicolon Enter a semicolon by pressing Option K Need to enter an underscore Press Alt and select the character It s the third character in the list 6 Select Subject and enter a title for the message 7 If you selected Custom in step 4 tap one or more of the following Insert photo video Enables you to ...

Page 138: ...enu right softkey and select Attachment Press Menu right softkey again and select the type of file you want to add Press OK to return to the message after you finish adding attachments Insert a predefined phrase Insert a Contacts entry Insert a Calendar appointment or task TIP On the text entry screen select menu items for text size and color and for the background color TIP To remove an inserted ...

Page 139: ... of the slides and change the duration for each slide during playback 1 On the message compose screen press Menu right softkey and select Slides Organize Slides 2 Do any of the following Move a slide Highlight the slide press Menu right softkey and select Move Forward or Move Backward Change display time for slides Tap a black arrow beneath a slide to increase or decrease the duration The minimum ...

Page 140: ...e or select a template 5 Press Menu right softkey and select Options Send Options 6 Select the message priority High Normal or Low 7 Press Done left softkey Receiving text messages When your phone is on and you are in a wireless coverage area you automatically receive new text messages When a new message notification appears select one of the following options Reply left softkey Opens the message ...

Page 141: ...ew multimedia messages or to notify you that messages are ready to download When a new message notification appears select one of the following options Hide left softkey Dismisses the notification Menu right softkey View Opens the message in chat view so you can view its full contents and reply to the sender see Using Messaging to chat Menu right softkey Dismiss Dismisses the notification and puts...

Page 142: ...ed images or files 3 With the message open do any of the following Forward the message Press Menu right softkey and select Forward Reply to the message Press Menu right softkey select Reply and then select a reply method Picture Message Video Message or SMS View detailed information about the message Press Menu right softkey and select Show Message Detail View detailed information about a recipien...

Page 143: ... chat view 4 Enter your message You can use any of the menu commands described in Creating and sending a text message 5 Press Send left softkey 6 If an incoming message has a file attached it appears in the chat list with this icon Select the message to open it and view the attachment 7 To close the chat session and return to the account Inbox press OK NOTE In the Inbox all messages from a chat se...

Page 144: ...media message that contains a phone number email address or URL tap the item to open a menu of actions you can perform Adding a contact from a message You can add a contact name phone number or email address to your Contacts list directly from a received message You can either create a new contact or add the information to an existing contact 1 In an open message or chat session select the name ph...

Page 145: ...delete all messages at once press Menu right softkey and select Tools Clear SMS MMS and skip to step 4 3 Press Delete left softkey 4 Select Yes to confirm the deletion Messages you delete are moved to the Deleted Items folder To remove these items from your smartphone completely press Menu right softkey and select Tools Empty Deleted Items Setting message preferences You can set options for both t...

Page 146: ... Windows LiveTM NOTE Windows LiveTM is not supported by all wireless service providers Windows Live is a set of services that combines online search features email and instant messaging Live Search Enables you to search for text on the web directly from your smartphone Windows Live Mail The next generation of the Hotmail web based email application Windows Live Mail offers more storage greater mes...

Page 147: ...ave an account use the web browser on your smartphone to go to hotmail com and follow the steps you find there to set up an account 1 Press Start and select Programs 2 Select Windows Live 3 Select Sign in to Windows Live NOTE If you are roaming when setting up Windows Live Mail the smartphone will ask you if Windows Live can be used while roaming and inform you that this may incur extra charges Th...

Page 148: ...ess Next left softkey 9 Select any of the following Store Windows Live contacts in your mobile phone s contact list Sets whether you want your Windows Live contacts to appear in Contacts If you do not check this box only your Windows Live email messages are synchronized with your smartphone Merge duplicate contacts Sets whether you want to merge any synchronized Windows Live contact with any dupli...

Page 149: ...to the field directly beneath the Live Search bar Press Right or Left until Sync appears Press Center Information is synchronized for any of the applications you selected during setup 4 To read your email do the following With the same field highlighted press Right or Left until Windows Live Hotmail appears Press Center The Messaging application opens displaying your Windows Live Hotmail Inbox You...

Page 150: ...select Programs 2 Select Messenger 3 Press Sign in left softkey 4 If you have not already set up a Windows Live Mail account on your smartphone see Setting up Windows Live Mail the first time you sign in to Windows Live Messenger press Accept left softkey 5 If prompted enter your Windows Live MSN or Hotmail email address and password 6 To send an instant message to a contact who is online highligh...

Page 151: ...ect Send and then select the type of file you want to send Capture or select the picture or other file you want 10 Optional To exchange messages with more than one person press Menu right softkey and select Options Add participant Select the participant you want to add 11 To end the messaging session press Menu right softkey and select End conversation If you are exchanging messages with more than...

Page 152: ...Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S U S I N G W I N D O W S L I V E T M 152 7 C H A P T E R ...

Page 153: ...gy on your Treo Pro Smartphone by Palm helps you easily set up wireless connections to a number of devices You can also use your smartphone to connect your computer to the Internet and to share contacts or your favorite photos Or use the Wi Fi feature to connect to a public work or home network Benefits Carry the web with you Enjoy cable free connectivity Connect to Bluetooth headsets and car kits...

Page 154: ...the web 155 Getting online travel information and tools 163 Connecting to a Wi Fi network 164 Connecting to devices with Bluetooth wireless technology 174 Using your device as a modem 178 Internet Sharing 178 Wireless Modem 180 ...

Page 155: ...ecessary network connection settings see Connecting to a Wi Fi network Viewing a web page By default Internet Explorer Mobile scales web page content to fit your smartphone screen so that you can view most of the information without scrolling left or right This is referred to as Mobile Mode If you want to view the website as you would on a desktop computer screen you can change to Desktop Mode see...

Page 156: ...een mode press the right softkey or tap and hold anywhere on the screen and uncheck Full Screen Mobile Maintains a layout similar to what you see on a desktop computer but it makes items smaller and arranges the content so that you can see most of it without scrolling horizontally Desktop Keeps the same layout and size as on a desktop computer which requires both horizontal and vertical scrolling ...

Page 157: ...w a link Use the 5 way to position the pointer over the link and then press Center to go to the selected page You can also tap the link on the screen with the stylus Send email from a web page Select the address link You need to configure an email application on your smartphone before you can use this feature see Your email Adjust text size Press Menu right softkey select View Text Size and then s...

Page 158: ...again and select Add Favorite 4 Select Name and enter a description 5 Select Address URL and enter the address of the favorite you are creating 6 Select Folder and then select the folder where you want to create the favorite 7 Select Add Viewing a favorite 1 Press Start and select Internet Explorer 2 Press Menu right softkey highlight Favorites and then press Center 3 Select the page you want to v...

Page 159: ...ins the link to the file you want to download 2 Do one of the following To download a picture Tap and hold on the image with the stylus and select Save Image As To download any other type of file Tap and hold on the link to the file with the stylus and then select Save Target As 3 Select Name and enter a new name for the file 4 Select the Folder list and then select the folder where you want to sa...

Page 160: ...1 Press Menu right softkey History 2 Use Up or Down to highlight an entry in the History list 3 Press Open left softkey Customizing your Internet Explorer Mobile settings 1 Press Menu right softkey Tools Options 2 Select Homepage and press Open left softkey 3 Select one of the following Default Home page Sets your home page to the default page assigned by your wireless service provider Current pag...

Page 161: ... softkey 6 Select any of the following Enable scripts Allows scripts to run in pages you visit Enable cookies Allows websites to save cookies on your device Warn when changing to an unsecured page 7 Press Done left softkey 8 Select Languages and press Open left softkey 9 Select the default Language and Encoding method for websites you visit and whether a website can automatically select these valu...

Page 162: ...he default display mode is Mobile Device Play Sounds When checked the browser will play any sounds embedded in websites Show Pictures Uncheck this option to disable pictures and images on websites which can improve loading speeds 13 Press Done left softkey 14 Press Close right softkey Clearing temporary Internet files cookies and browsing history 1 Press Menu right softkey Tools Options 2 Select B...

Page 163: ...t you re inside a coverage area see Turning your phone on If you have access to a Wi Fi network verify that Wi Fi is on and gather any necessary network connection settings see Connecting to a Wi Fi network Downloading the WorldMate application 1 Press Start and select Programs 2 Select Get WorldMate Pro 3 Follow the onscreen instructions to download and install the software Using WorldMate 1 Pres...

Page 164: ... based on the 802 11 standard When you re within range of an accessible Wi Fi network you can use your smartphone s Wi Fi feature to connect to that network and access the web Why use a Wi Fi connection A Wi Fi connection is especially helpful in the following situations You re outside a coverage area and you want to access the web Your wireless service provider s plan incurs additional charges fo...

Page 165: ...ou to enter a password that you get from an administrator who may be for example the librarian or the person behind the counter at the coffee shop You may also have to get other network settings from the system administrator To learn how to connect to a secure network see Connecting to a secure network If you ve already set up a connection to a secure network and want to reconnect to it follow the...

Page 166: ...the Configure Wireless Networks screen appears highlight the network you want and press Connect left softkey Wi Fi was off A notification appears listing three available networks If the network you want appears highlight it and press OK left softkey to connect If the network you want does not appear select Show all networks highlight the network you want and press Connect left softkey 2 When the c...

Page 167: ...utomatically connects when possible If your smartphone does not automatically connect and the Configure Wireless Networks screen appears highlight the network you want and press Connect left softkey Wi Fi was off A notification appears listing three available networks If the network you want appears highlight it and press OK left softkey to connect If the network you want does not appear select Sh...

Page 168: ... if you re connecting to another device 3 Enter the following settings and press Next right softkey Authentication Sets the method used to identify devices that connect to the network Open Indicates that the network uses open authentication Shared Indicates that the network uses shared authentication WPA Indicates that the network is a WPA network that uses 802 1x protocols WPA PSK Indicates that ...

Page 169: ... and WPA PSK connections AES Turns on the Advanced Encryption Standard protocol This method is often used to encrypt WPA and WPA PSK connections The key is automatically provided Indicates whether you need to specify the network key and key index provided by your system administrator or whether the network provides this information The availability of these options varies based on your Authenticat...

Page 170: ...e is turned on press Menu right softkey and select Remove Settings Customizing Wi Fi settings 1 Press Start and select Settings 2 Select the Connections tab and then select Wi Fi Prefs The Main and Advanced tabs show the status of the Wi Fi feature and display information about an active Wi Fi connection 3 Select the Power Mode tab and set any of the following Power Save Mode Adjusts power consump...

Page 171: ... network When this mode is enabled you can prevent your smartphone from searching for networks by pressing and holding Wi Fi to turn the Wi Fi feature off 4 Select the LEAP tab and do any of the following Create a new LEAP entry Select New A LEAP entry is a security feature that protects the WEP key Modify an existing entry Highlight the entry and select Modify Enter the new information Delete an ...

Page 172: ...i Fi network Retrieve Certificate Obtains a certificate based on the information your entered 6 Press OK Customizing advanced Wi Fi settings 1 Press Start and select Settings 2 Select the Connections tab and then select Wi Fi 3 On the Wireless tab press Menu right softkey and select Advanced 4 Select either of the following Turn on available network notification Sets whether a list of networks app...

Page 173: ...apters tab and set any of the following My network card connects to Sets the default network connection type for your smartphone Work or The Internet Tap an adapter to modify settings Lets you edit network adapter information Select the adapter you want and then select either of the following tabs IP Address Sets whether the server assigns an IP address or whether you enter a specific IP address N...

Page 174: ...ly or use your phone as a wireless modem You can create a list of Bluetooth devices that you trust to communicate with your smartphone When communicating with trusted devices your smartphone skips the discovery process and creates a secure link as long as the device is within range Bluetooth range is up to 30 feet 10 meters in ideal conditions Performance and range are affected by physical obstacl...

Page 175: ...is box to allow Bluetooth devices that are not on your Trusted Device list to request a connection with your device Your device remains accessible to other devices until you uncheck the box Requesting a connection with another Bluetooth device 1 If necessary prepare the device with which you want to connect to accept a new connection Check the device s documentation for details Be sure to find out...

Page 176: ...es not appear select Refresh 8 Enter an alphanumeric passkey between 1 and 16 characters long and press Next right softkey IMPORTANT Some hands free devices have a predefined passkey If your device has a predefined passkey you can find it in the documentation for that device Other devices provide a screen where you enter a passkey that you make up In either case you must use the same passkey on bo...

Page 177: ...o receive the info If you haven t set up a connection check the Make this device visible to other devices box to let the device find your smartphone and request a connection 5 When prompted to add this device select Yes 6 Enter the same passkey on your smartphone and on the Bluetooth device 7 Optional To give the partnership a more meaningful name select Display Name and enter a new name 8 Press F...

Page 178: ...artphone to your computer with the USB cable If your computer is enabled with Bluetooth wireless technology set up your smartphone as a wireless modem using the built in Bluetooth technology Setting up a USB Internet Sharing connection BEFORE YOU BEGIN If you have a Windows XP computer and you synchronize your smartphone with ActiveSync desktop software on your computer using the USB cable you mus...

Page 179: ...uded with your computer for instructions 2 Select the option to view devices within range 3 You should see an icon representing your smartphone Double click this icon to make sure that Network Access Point or something similar appears in the list of Bluetooth services 4 On your smartphone press Start and select Programs 5 Select Internet Sharing 6 Select the PC Connection list and then select Blue...

Page 180: ...art and select Programs 3 Select WModem NOTE When you start Wireless Modem ActiveSync is disabled automatically 4 On the Wireless Modem screen select USB as the Connection type 5 Press Menu right softkey Start The computer will then recognize your device as a USB modem 6 On your computer go to the Control Panel and open Phone and Modem Options 7 Select the Modems tab Select the new modem from the ...

Page 181: ...d select Next 5 Select Connect to the Internet and then select Next 6 Select Set up my connection manually and then select Next 7 Select Connect using a dial up 8 Select the USB modem that you previously installed and then select Next 9 Enter a descriptive name for this connection and then select Next 10 Enter 777 as the dial up phone number and then select Next 11 Under Internet Account Informati...

Page 182: ...nu right softkey Start 4 Do one of the following On your Windows XP computer select Start Settings Control Panel Double click Network Connections and then double click the wireless modem connection On your Windows Vista computer select Start Connect to select the name of the dial up connection and select Connect 5 In the Connect window select Dial 6 To end the modem session open WModem on your sma...

Page 183: ... keep your favorite photos videos too right on your smartphone And there s no need to carry an expensive MP3 player because you can play music on your smartphone Simply transfer songs onto your smartphone or an expansion card sold separately and then listen through your stereo headphones Benefits Never be far from your favorite people places and songs Arrange your photos videos and songs Avoid hav...

Page 184: ...In this chapter Synchronizing your pictures videos and music 185 Camera 187 Pictures Videos 194 Windows Media Player Mobile 199 ...

Page 185: ... your smartphone or your computer see Synchronizing Windows Media Player library files For information about installing desktop sync software and about synchronizing with your computer see Installing Desktop Sync Software Windows XP and Windows Vista Windows XP NOTE We strongly recommend using Windows Media Player for synchronizing music files Do the following to synchronize pictures videos and mu...

Page 186: ...le from your computer to your smartphone click Add browse to and highlight the file and then click Open To delete a file from the Treo My Documents folder on your computer and from your smartphone highlight the file name and click Remove NOTE If you receive an error while synchronizing files make sure that all the files you re trying to sync are closed on both your computer and your smartphone TIP...

Page 187: ...c and Video 6 Select X new pictures video clips are available for import To synchronize pictures videos and music files that originate on your computer use Windows Media Player see Synchronizing Windows Media Player library files Camera Your smartphone comes with an easy to use built in 2 megapixel camera with up to 8x digital zoom You can use the camera to take and view pictures and videos and se...

Page 188: ...artphone If you want to store your pictures on an expansion card you can change where pictures are stored see Customizing your Camera settings For information on accessing your pictures on your computer see Windows XP or Windows Vista Video Captures video clips MMS video Captures video clips suitable for sending as attachments to multimedia messages Contacts picture Captures still images and immed...

Page 189: ...ance Specifies the light conditions Brightness Sets the brightness level DID YOU KNOW Pictures are captured and stored in 16 bit color JPG format Resolution settings range from a low end of QQVGA 120 x 160 pixels to a high end of 2 megapixels 1600 x 1200 pixels You can change the default setting See Customizing your Camera settings for details TIP If you see the Video or MMS Video icon in the uppe...

Page 190: ... self timer Panorama Press Center for each picture you want to take Sports Press and hold Center while following the movement of your subject Burst Press and hold Center while the camera takes consecutive shots 6 Hold your smartphone still until the picture is rendered After the picture has been captured it appears on the Review screen Select one of the following NOTE In Contacts picture mode only...

Page 191: ...rols are not displayed press Up to display the controls and tap the screen to open the Quick Settings Tap any of the following settings repeatedly to toggle among the options for that item Resolution Sets the image quality White balance Specifies the light conditions Brightness Sets the brightness level Storage Specifies whether to save the video to your smartphone or to an expansion card sold sep...

Page 192: ...Menu icon 3 On the Capture Settings tab set any of the following options Not all options appear in all camera modes Effect Sets a special effect such as grayscale or sepia Time Stamp camera sports and burst modes only Sets whether the date and time are displayed on your captured pictures Direction panorama mode only Sets the direction in which images are to be combined into a panorama TIP You can ...

Page 193: ...set any of the following options Not all options appear in all camera modes Capture Format Sets the format you want for captured still images Shutter Sound Sets whether the camera makes a sound when you press Center Grid camera mode only Sets whether an onscreen grid appears to help position the subjects of still pictures Keep Backlight Sets whether to turn the backlight on or off when using the c...

Page 194: ... contrast saturation hue and sharpness for capture images After you select the property you want press Right or Left to increase or decrease the value Show Reminder Contacts picture mode only Sets whether an alert appears asking whether you want to assign the captured picture to a contact 5 Press OK Pictures Videos Viewing a picture In addition to viewing the pictures you capture with the built in...

Page 195: ... see Playing media files on your smartphone 4 Press OK to return to Thumbnail View Viewing a slide show 1 Press Start and select Pictures Videos 2 Press Menu right softkey and select Play Slide Show The slide show plays automatically 3 Press Center to display the slide show toolbar which includes the following options Rotate Play Pause Reverse Forward and Stop the slide show Sending a picture or v...

Page 196: ...s Menu right softkey and select Save to Contact 3 Select the contact to whom you want to assign the picture or press New left softkey to create a new contact to whom you want to assign the picture Organizing pictures and videos You can move or copy pictures and videos to other folders or between your smartphone and an expansion card 1 Highlight the picture or video you want to move or copy 2 Do on...

Page 197: ...y level list and select the appropriate level Use a higher percentage for a more transparent picture and a lower percentage for a more opaque picture 4 Press OK to return to Thumbnail View Editing a picture For more extensive edits download your picture or video to your computer and edit it in your favorite graphics program Then sync the picture or video back to your smartphone 1 Select the pictur...

Page 198: ...2 Press Menu right softkey and select Delete 3 Select Yes to confirm the deletion Renaming a picture or video 1 Highlight the picture or video you want to rename 2 Press Menu right softkey and select Tools Properties 3 Enter a new name for the picture or video 4 Press OK to return to Thumbnail View Customizing picture playback settings 1 Press Start and select Pictures Videos 2 Press Menu right so...

Page 199: ... screensaver when your smartphone is connected to your computer and ActiveSync desktop software is not running 5 Press OK to return to Thumbnail View Windows Media Player Mobile Windows Media Player Mobile can play music audio and video files that are stored on your smartphone or on an expansion card sold separately in any of the following file formats WMA WMV MP3 3GP AAC AAC MPEG 4 IMPORTANT You ...

Page 200: ...ayer 10 must be installed on your computer before you install ActiveSync desktop software You can install ActiveSync desktop software from your smartphone If you are having trouble see My video and music files won t sync If you need to install Windows Media Player you can download it for free from microsoft com NOTE Windows Media Player 11 is already installed on Windows Vista computers To sync Wi...

Page 201: ...ize may reside in a folder that does not sync with Windows Media Player Sync those items by following the correct sync procedure described in Synchronizing your pictures videos and music 6 Click Finish to begin the transfer If you are transferring files to an expansion card be patient transferring media files to an expansion card can take several minutes To find your synchronized files update the ...

Page 202: ... checkmark appears next to this command when it is on Stop Ends playback Playback controls Use any of the following onscreen controls during playback or Center plays the current file or Center pauses the current file or Left skips to the beginning of the current file or to the previous file or Right skips to the next file sets the point from which playback begins Tap and drag the slider to change ...

Page 203: ...ecific order You can use playlists to group audio files together or video files together for convenient playback For example in the desktop Windows Media Player you can create a playlist of upbeat songs for when you exercise and a playlist DID YOU KNOW You can play streaming files from the web To play an MMS Microsoft Media Streaming file press Menu on the Library screen and select Open URL Select...

Page 204: ...aying playlist 1 Go to the Now Playing screen If you are on the Library screen select the Now Playing category If you are on the Playback screen press Now Playing left softkey 2 Do any of the following To move a file up or down one slot highlight the file and select Move Up or Move Down To add a file select Add highlight the file press Menu right softkey and select Queue Up To delete a file from t...

Page 205: ...s Play video in full screen Sets whether videos automatically play in full screen format Scale to fit window Sets whether videos are automatically scaled to fit the Playback screen 5 Select the Network tab and set the following options Protocol Enables and disables the available protocols You must select at least one protocol You can also set a UDP Port Internet connection speed Specifies the spee...

Page 206: ...ct the Buttons tab to change any of the available button settings To assign a button highlight the item you want to set select Assign and press the button you want to use for that item To restore an item s factory setting highlight the item and select Reset To unassign an item highlight the item and select None 9 Press OK ...

Page 207: ...You never lose your information even if your battery is completely drained All your personal information is backed up each time you synchronize and your information is kept private when you use the security features available on your smartphone Also you can easily share info with others electronically Benefits Track current future and past appointments Make to do lists that get done Set reminders ...

Page 208: ...In this chapter Contacts 209 Calendar 212 Tasks 219 Notes 222 ...

Page 209: ...n that person calls select Picture and then select Camera and take a picture or select an existing picture from Thumbnail View To assign a ringtone to the entry select Ring tone and select a tone TIP If you have set up a Windows Live account see Using Windows LiveTM you can save the contact as a Windows Live contact A Windows Live contact synchronizes with your Windows Live contacts list but not w...

Page 210: ...on and Ann Smith 3 Select the entry you want to open 4 Press Menu right softkey and select Edit DID YOU KNOW If you want to create a new contact that shares information with an existing contact for example they both work at the same company you can make a copy of the first contact and then edit only the fields you need to change for the new contact In the contacts list highlight the first contact ...

Page 211: ... a contact Show contact names only Enables you to fit more names on the Contacts list by hiding everything but the contact s name Area code Specifies the default area code for new contact entries 5 Press OK Finding a contact in an online address book In addition to having contacts on your device you can also access contact information from your organization s online address book or Global Address ...

Page 212: ...provides multiple options for sending a contact s information to someone else 1 Go to your Today screen and press Contacts left softkey 2 In the Contacts list highlight the contact you want to send 3 Press Menu right softkey and select one of the following options Beam a contact to a nearby device Select Send Contact Beam and then select the receiving device Send a multimedia message containing th...

Page 213: ...e month A morning appointment An afternoon appointment Both morning and afternoon appointments An all day event Year Shows a calendar for a six month period 4 Use the 5 way to move to another day week month or year depending on the current view Creating an appointment 1 Press Calendar 2 Press Menu right softkey and select New Appointment DID YOU KNOW If your schedule contains a conflict two appoin...

Page 214: ...efore the event you would like to receive the alarm 1 Number of time units 2 Type of time units 5 Press OK Creating an untimed event An untimed event such as a birthday anniversary or vacation does not occur at a particular time of day These events appear as banners at the top of your calendar they don t occupy blocks of time For example Submit Final Draft in the following illustration is an untim...

Page 215: ...rn and follow the onscreen instructions 4 Press OK Sending a meeting request You can email meeting invitations to contacts who use Outlook or Outlook Mobile BEFORE YOU BEGIN Create contact entries with email addresses for the people you want to invite to a meeting see Adding a contact You cannot access contact entries without email addresses from your calendar 1 Create an event and then select it ...

Page 216: ...appointment as private to hide it from other Outlook users 1 Create an event and then select it 2 Press Menu right softkey and select Edit 3 Select Sensitivity and then select one of the following Personal Displays the event on your smartphone and on your computer Meeting attendees or recipients see Please treat this as Personal near the top of an open appointment Private Displays the event on you...

Page 217: ... a new category press New left softkey enter the category name and press OK 4 Press OK two more times 5 After you assign events to categories press Menu right softkey and select Filter 6 Select the type of events you want to view Deleting an event 1 Highlight the event you want to delete 2 Press Menu right softkey and select Delete Appointment 3 Select Yes to confirm the deletion TIP If you don t ...

Page 218: ...Specifies whether five six or seven days appear in Week View Show half hour slots Specifies whether time slots appear in hour or half hour increments in Day View and Week View Show week numbers Specifies whether week numbers 1 through 52 appear in Week View 3 Select the Appointments tab and set any of the following options Set reminders for new items Specifies whether a reminder is automatically a...

Page 219: ...nd 3 Select one of the following Beam an appointment to a nearby device Press Menu right softkey and select Beam Appointment Select the receiving device Send a multimedia message containing the appointment Press Menu right softkey and select Send as vCalendar Address the multimedia message and press Send left softkey Tasks You can use Tasks to remind you of tasks you need to complete and to keep a...

Page 220: ...ant to be reminded Categories Assigns the task to one or more categories To add a new category press New left softkey enter the category name and press OK Sensitivity Marks this task as Normal Personal Private or Confidential see Marking an event as sensitive for descriptions of these terms 6 Optional Select the Notes tab and enter additional text for the task 7 Press OK TIP You can also add a tas...

Page 221: ...ethod Status Priority Subject Start Date or Due Date Deleting a task 1 Highlight the task you want to delete 2 Press Menu right softkey and select Delete Task 3 Select Yes to confirm the deletion Customizing Tasks 1 Go to the Tasks list 2 Press Menu right softkey and select Options 3 Set any of the following options Set reminders for new items Automatically adds a reminder to new tasks The default...

Page 222: ...n a Windows XP computer to take advantage of all the sync features available in the Notes application install ActiveSync desktop software from your smartphone see Installing Desktop Sync Software Windows XP and Windows Vista Creating a note 1 Press Start and select Programs 2 Select Notes 3 Press New left softkey 4 Do one of the following Type the text by using the keyboard If you turned on writin...

Page 223: ... recording tap the Stop icon A Recording icon appears in the note or note list depending on where you recorded the note 8 Press OK Creating a note from a template 1 Go to the Notes list 2 Tap the Show list in the upper left corner and select Templates If you do not see the Templates folder select More Folders 3 Open the template you want to use 4 Enter the information 5 Press OK 6 Rename the note ...

Page 224: ...nto your smartphone 6 Press OK Deleting a note 1 Go to the Notes list and highlight the note you want to delete 2 Press Menu right softkey and select Delete 3 Select Yes to confirm the deletion Customizing Notes 1 Go to the Notes list 2 Press Menu right softkey and select Options 3 Set any of the following options Default mode Makes the default entry mode either Writing or Typing The default is Ty...

Page 225: ... action Specifies what happens when you press and hold the Side button to record a voice note while in another application whether the Notes application opens or whether you stay in the current application This option applies only if you have changed the function of the Side button to open Notes see Reassigning buttons 4 Press OK TIP Tap Global Input Options to set options for entering text in any...

Page 226: ...Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R N O T E S 226 10 C H A P T E R ...

Page 227: ...your smartphone You can also view carry and manage PowerPoint files on your smartphone You can keep updated copies of the files on both your smartphone and your computer so that you can work on them in the most convenient location at any time You can also use Adobe Reader to view PDF files on your smartphone Benefits Manage Word Excel PowerPoint and OneNote files on your smartphone Improve product...

Page 228: ...In this chapter Synchronizing your Microsoft Office files 229 Word Mobile 231 PowerPoint Mobile 238 Excel Mobile 239 OneNote Mobile 250 Adobe Reader LE 253 ...

Page 229: ...out installing desktop sync software and about synchronizing with your computer see Installing Desktop Sync Software Windows XP and Windows Vista Synchronizing files that are on your smartphone Windows XP or Windows Vista BEFORE YOU BEGIN Turn on the option to synchronize files see Changing which applications sync To synchronize files that you capture on or copy to your smartphone simply follow on...

Page 230: ...hlight the file and click Open To delete a file from the file sync folder on your computer and from your smartphone highlight the file name and click Remove NOTE If you receive an error while synchronizing files make sure that all the files you re trying to sync are closed on both your computer and your smartphone TIP If the ActiveSync icon does not appear in the taskbar click Start Programs Micro...

Page 231: ...he file sync folder Windows XP In ActiveSync desktop software double click Files The location of the file sync folder appears in the File Synchronization Settings dialog box under On this computer synchronize the files in this folder Windows Vista Open the Documents Documents on username s Smartphone folder On your smartphone you can find the synchronized file by doing either of the following Pres...

Page 232: ... bullets are supported Revision marks Documents appear as though all revisions were accepted if the document is saved revision marks are lost Table styles Some or all of the formatting is lost if the document is saved Underline styles Unsupported styles are mapped to one of the four supported styles regular dotted wavy or thick bold wide Legacy Pocket Word files You can open PSW files but if you e...

Page 233: ...rds in the file Opening an existing document 1 Press Start and select Office Mobile 2 Select Word Mobile 3 In the document list select the document you want to open Creating a document from a template 1 Go to the documents list 2 Tap the Show list in the upper left corner and select Templates If you don t see Templates in the Show list select More Folders to access this folder 3 Open the template ...

Page 234: ...p 3 6 Select Find to locate the first instance of the text you entered in step 3 or select Replace and enter the replacement text 7 Select Next to find the next instance of the text or select Replace to replace it To replace all instances of the text select Replace All 8 When you see a message indicating that the search is done press OK Moving or copying text 1 Open the document containing the tex...

Page 235: ... on your smartphone Main memory or on an expansion card Storage card The Storage card option appears only if you have an expansion card sold separately inserted into your smartphone 7 Select Save Formatting text 1 Open the document you want to format 2 Highlight the text you want to format 3 Press Menu right softkey and select Format Font 4 Set any of the following options for the highlighted text...

Page 236: ... indentation 5 Press OK to return to the document Checking spelling in a document 1 Open the document you want to check 2 Press Menu right softkey and select Tools Spelling To check the spelling of specific text highlight it before you select Spelling 3 If an unknown or misspelled word is encountered do one of the following Select the correct word in the list if the word is spelled incorrectly Sel...

Page 237: ...to your smartphone 7 Press OK Deleting a document 1 Go to the documents list 2 Highlight the document you want to delete 3 Press Menu right softkey and select Delete 4 Select Yes to confirm the deletion Customizing Word Mobile 1 Go to the document list 2 Press Menu right softkey and select Options 3 Set any of the following options Default template Sets the default template for new documents Save ...

Page 238: ...ect PowerPoint Mobile 3 In the presentation list select the presentation you want to play 4 Do any of the following Press Right to advance to the next slide or Left to view the previous slide NOTE If a presentation is set up as a timed slide show the slides advance automatically Presentations pause during zooming Press Center select Go to Slide and then select the slide you want to view Press Cent...

Page 239: ...ntation 6 Press OK Excel Mobile With Microsoft Office Excel Mobile you can create and edit workbooks and templates on your smartphone You can also edit workbooks and templates that you create on your computer However you may lose some of the information and formatting when you save the workbook on your smartphone Note the following formatting considerations Alignment Vertical text appears horizont...

Page 240: ... names Names that refer to other workbooks arrays array formulas or intersection ranges are removed from the name list causing those formulas to be resolved as NAME All hidden names are not hidden AutoFilter Settings AutoFilters that cause rows to be hidden are supported Use the Unhide command to display hidden rows Other AutoFilters are removed but you can use the AutoFilter command in Excel Mobi...

Page 241: ...ist 2 Tap the Show list in the upper left corner and select Templates If you don t see Templates in the Show list select More Folders to access this folder 3 Open the template you want to use 4 Press Menu right softkey and select File Save As 5 Select Name and enter a new name for the workbook 6 Select the Folder list and then select the folder where you want to save the workbook 7 Select the Type...

Page 242: ...ll Highlight the cell at the point at which you want to lock before you select this command To unlock the rows or columns press View left softkey and select Unfreeze Panes Toolbar Indicates whether the toolbar appears onscreen Status Bar Indicates whether the status bar appears onscreen Show Indicates whether headings and scroll bars appear onscreen Calculating a sum 1 Press View left softkey and ...

Page 243: ...tylus over the cells you want to include in the range 4 Finish entering the formula and press OK Inserting a function 1 Open the workbook where you want to insert the function 2 Press Menu right softkey and select Insert Function TIP Use the Alt key to insert an equals sign TIP To insert a symbol place the cursor where you want the symbol Press Menu right softkey and select Insert Symbol Highlight...

Page 244: ...you want If you select Date or Number enter a Step value increment 6 Select OK Adding cells rows and columns 1 Open the workbook you want 2 Highlight the area where you want to insert elements 3 Press Menu right softkey and select Insert Cells 4 Select how you want to insert the elements Shift cells right Inserts the same number of new cells as the number of cells you highlighted horizontally in s...

Page 245: ... 1 and 2 and their contents are now rows 3 and 4 The rows containing the highlighted area and all rows beneath it move the same number of rows two in this example down Entire column Inserts the same number of new columns as the number of cells you highlighted horizontally in step 2 For example if you selected an area containing two cells horizontally A1 and B1 selecting Entire column inserts two c...

Page 246: ...key and select Format Row or Format Column 4 Select any of the following AutoFit Adjusts the size of the highlighted rows or columns to their contents Hide Hides the highlighted rows or columns Unhide Displays hidden rows or columns in the highlighted area Renaming a worksheet 1 Open the workbook containing the worksheet you want to rename 2 Press Menu right softkey and select Format Modify Sheets...

Page 247: ...der row 7 Select OK Filtering info in a worksheet 1 Tap and drag the stylus to highlight the cells that contain the info you want to filter 2 Press Menu right softkey and select Tools AutoFilter In each column containing a highlighted cell an arrow appears on the right side of the cell nearest the top of the column 3 Tap the arrow to open a list and select a filter This hides all rows that do not ...

Page 248: ...3 Press Menu right softkey and select Format Chart 4 Select any of the following tabs Titles Specifies the title of the chart and headings whether a legend appears and the placement of the legend Scale Specifies the minimum and maximum scales for charts with x and y axes Type Specifies the chart style You can use this setting to convert your chart to a different format Series Lets you add modify f...

Page 249: ...lect Rename Move 4 Select Name and enter a new name for the workbook 5 Select the Folder list and then select the folder to which you want to move the workbook 6 Select the Location list and then select whether you want to store the file on your smartphone Main memory or on an expansion card Storage Card The Storage Card option appears only if you have an expansion card sold separately inserted in...

Page 250: ... the default template for new workbooks Save new workbooks to Specifies where new workbooks are stored Files to display in list view Specifies which types of files appear in the workbook list 4 Press OK OneNote Mobile OneNote Mobile lets you create digital notes that contain text pictures and audio and video You can then synchronize these notes with Microsoft Office OneNote 2007 on your computer D...

Page 251: ...elect Office Mobile 2 Select OneNote Mobile 3 Press New left softkey 4 Begin typing your note text or do any of the following Format text Press Menu right softkey select Format and then select the formatting option you want Bold Italic Underline or Strikethrough Enter the text you want formatted To resume entering unformatted text press Menu right softkey select Format and then select the formatti...

Page 252: ...ing an existing note 1 Press Start and select Office Mobile 2 Select OneNote Mobile 3 In the OneNote Mobile list select the note that you want to open 4 Do any of the following Open a hyperlink Place the cursor anywhere in the link and then press Center View picture detail Highlight the picture press Center and then press Menu right softkey and select Zoom In To zoom in further press Menu right so...

Page 253: ...t Options 4 In the Sort notes by list press Up or Down to select Name or Date modified 5 Press Done left softkey Deleting a note 1 In the OneNote Mobile list select the note that you want to delete 2 Press Menu right softkey and then select Delete 3 Select Yes to confirm deletion Adobe Reader LE Adobe Reader LE lets you view PDF files whether they are saved to your smartphone attached to email mes...

Page 254: ...s Up to scroll to the preceding page or to scroll the display up 5 Tap any of the following to move around within the PDF file 6 To open another file press Menu right softkey and select Open Select a recently opened file or select Browse and navigate to the file you want TIP To open additional files press Menu right softkey and select Open Select the file you want from the list or select Browse to...

Page 255: ... display size to fit more of the file on the screen To Specifies a specific zoom level for the display Fit screen Sizes the display so an entire page fits on the screen from top to bottom Fit width Sizes the display so that the width of the page fills the display from side to side Finding text in a file 1 With the file open press Tools left softkey and select Find Text 2 Enter the text you want to...

Page 256: ... R D O C U M E N T T O O L S A D O B E R E A D E R L E 256 11 C H A P T E R 5 Optional Check the Backwards box to search the file backward 6 Press Find left softkey 7 To find the next occurrence of the text press Tools left softkey and select Find Next ...

Page 257: ...ns available Use one of several options to share business and personal info with others Insert expansion cards sold separately for a compact and virtually limitless answer to the storage dilemma And because there s one on your smartphone you never need to carry a separate calculator Benefits Locate info in any application or locate any address on a map Install applications games and other software...

Page 258: ...r Finding information 259 Installing applications 261 Removing applications 264 Sharing information 265 Beaming information 265 Using expansion cards 268 Accessing information on a remote computer 272 Calculator 274 ...

Page 259: ...st see Finding a contact in an online address book Email message search Display only those messages whose senders recipients or subjects match the text you enter see Finding messages Using Search Search for files and other items stored in the My Documents folder on your smartphone or on an expansion card sold separately inserted into your smartphone You can search by file name or by words located ...

Page 260: ...one The root folder on your smartphone is named My Device My Device is similar to My Computer Windows XP or Computer Windows Vista on your computer 1 Press Start and select Programs 2 Select File Explorer 3 Select the folder you want to explore If the folder you want is not displayed tap the Show list in the upper left corner and select My Device to view all folders 1 Show list 2 Sort by list TIP ...

Page 261: ...ral built in and ready to use applications You can also install third party applications that are compatible with Microsoft Windows Mobile 6 1 Professional edition devices such as business software games and more Applications you download to your computer are likely to be in a compressed format such as ZIP If the file is compressed you need to decompress the file before you install the application...

Page 262: ...ication such as an error message contact the application s vendor For general troubleshooting of third party applications see Third party applications Installing applications from the Internet You can use Internet Explorer Mobile to install Windows Mobile apps in the CAB file format directly from the Internet For files in the ZIP file format you must unzip the files in File Explorer or on your com...

Page 263: ... available for your smartphone To get started check out the selection at palm com treopro BEFORE YOU BEGIN To install an application from your computer to your smartphone you must first install the desktop sync software on your computer see Installing Desktop Sync Software Windows XP and Windows Vista 1 Connect your smartphone to your computer to synchronize and install the application s on your s...

Page 264: ...one either from your computer or from the Internet 1 Press Start and select Programs 2 Select Java 3 Press Menu right softkey select Install and then select Local to install a file from your computer or Internet After you install the file press Menu right softkey to perform various tasks using the file Removing applications To free up memory on your smartphone you can remove applications that you ...

Page 265: ...s and attachments see Your email You can attach a picture video or sound file to a multimedia message see Creating and sending a multimedia message You can synchronize to share info between your smartphone and your computer or between your smartphone and Microsoft Exchange Server 2003 SP2 or 2007 see Synchronizing information If you are near someone you can beam files and applications between your...

Page 266: ...ed on see Entering basic Bluetooth settings 1 Highlight the entry or file you want to beam 2 Press Menu right softkey and select Beam the menu item changes names based on the type of item you highlighted In Contacts press Menu right softkey and select Send Contact Beam 3 Select one of the following options Bluetooth When the name of the receiving device appears select it to begin the transfer A bl...

Page 267: ...e beam option on before you can receive information being beamed from another device 1 Press Start and select Settings 2 Select the Connections tab and then select Beam 3 Check the Receive all incoming beams box Receiving beamed information 1 Press End to turn on your screen if it is not already on 2 If you are beaming over an IR connection point the IR port on your smartphone directly at the IR p...

Page 268: ...s can store the following Expansion cards are sold separately Inserting and removing expansion cards 1 With the back panel facing you press the lower right corner of the panel with your right thumb Then use both thumbs and firmly slide the panel away from you to release it Pictures Videos Games Applications MP3 audio files Email attachments Databases TIP We recommend that you purchase preformatted...

Page 269: ... Replace the back panel Opening applications on an expansion card After you insert an expansion card into the expansion card slot you can open any of the applications stored on the expansion card 1 Insert the expansion card into the expansion card slot 2 Press Start and select Programs 3 Select File Explorer 4 Tap the Show list in the upper left corner and select Storage Card TIP The expansion car...

Page 270: ...the expansion card slot 2 Open the application from which you want to save the info 3 Press Menu right softkey and select Options or Tools Options 4 Select the option for where to save info and then select Storage Card The option name changes depending on the application you are in 5 Press OK Moving info between your smartphone and an expansion card from within an application In certain applicatio...

Page 271: ...card slot 2 Press Start and select Programs 3 Select File Explorer 4 Highlight the file or application you want to copy or move see Exploring files and folders 5 Press Menu right softkey and select Edit Copy or Edit Cut 6 Go to the folder where you want to place the selected item 7 Press Menu right softkey and select Edit Paste 8 Press OK Viewing available expansion card memory 1 Insert the expans...

Page 272: ...ng an expansion card When you encrypt an expansion card the info on the card can be read only by your smartphone so no one can see what s on the card if it gets lost or stolen 1 Insert the expansion card into the expansion card slot 2 Press Start and select Settings 3 Select the System tab and then select Encryption 4 Check the Encrypt files when placed on a storage card box NOTE If your organizat...

Page 273: ...e on If you have access to a Wi Fi network verify that Wi Fi is on and gather any necessary network connection settings see Connecting to a Wi Fi network Ensure that the target computer is on and connected to the internet Accessing a remote computer BEFORE YOU BEGIN Ask the remote computer administrator for your computer username password and domain if you don t know them 1 Press Start and select ...

Page 274: ...of the following options Device storage Set whether to map your smartphone s storage memory to the remote computer Remote desktop sound Sets whether sounds from the remote computer are muted completely played on the remote computer or played on your smartphone 6 Press OK Calculator You can use Calculator for basic arithmetic calculations such as addition subtraction multiplication and division Per...

Page 275: ...splayed number tap the box to the left of the entry box An M appears in the box To add the displayed number to the number stored in memory tap or press P To display the number stored in memory tap To clear the memory tap TIP You can paste numbers into Calculator as well as copy calculation results to be pasted into another app TIP For more advanced calculations use Excel Mobile See Excel Mobile fo...

Page 276: ...Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S C A L C U L A T O R 276 12 C H A P T E R ...

Page 277: ... fonts screen colors and more on your smartphone Take advantage of various levels of security Prevent making an accidental and expensive phone call by locking the keyboard Some preference settings can help extend the life of your battery There are lots of ways to make your smartphone work better for you Benefits Conserve power Secure your phone and your data Make your screen easy to read Streamlin...

Page 278: ...his chapter Today screen settings 279 System sound settings 280 Display and appearance settings 282 Application settings 285 Locking your smartphone and info 290 System settings 294 Connection settings 301 ...

Page 279: ...re you want to use 6 Press OK Selecting which items appear on your Today screen 1 Press Start and select Settings 2 On the Personal tab select Today 3 Select the Items tab 4 Check the boxes next to the items you want to appear on your Today screen and uncheck any items that you do not want to appear TIP You can also open Settings from your Today screen by pressing Settings right softkey TIP To cha...

Page 280: ...ncluding Calendar notifications and system sounds This does not mute the speaker during phone calls Silencing sounds 1 Slide the Ringer switch to Sound Off The smartphone vibrates briefly 2 To hear all sounds again slide the Ringer switch to Sound On When you slide the Ringer switch back to the Sound On position it restores the previous sound settings For example if the smartphone ring volume is s...

Page 281: ...e volume level when this sound is turned on Hardware buttons Turns sounds associated with pressing buttons on off and sets the volume level when this sound is turned on TIP Can t get music to play out of the built in MP3 player Check the Ringer switch If it s set to Sound Off you won t be able to hear music DID YOU KNOW Your smartphone includes a silent alarm that can vibrate even when the Ringer ...

Page 282: ...ct a different sound select the list to the right of this setting and then select a different sound To preview the sound select Play Sound and then select Play Repeat Indicates whether the sound plays more than once if turned on Display message on screen Indicates whether a notification message appears onscreen for the selected event Vibrate when ringer switch off on Indicates whether your smartph...

Page 283: ...isplaying the clock You can display a clock at the top of every screen You can also choose between a digital and an analog clock display 1 Press Start and select Settings 2 Select the System tab and then select Clock Alarms 3 Select the More tab 4 To display the clock check the Display the clock on the title bar in all programs box 5 Press OK 6 To change the clock display format tap and hold the c...

Page 284: ... negative number sign symbol and format leading zero display and measurement system metric versus U S Currency Sets the currency symbol and position the decimal symbol and position digit grouping symbol and group size and negative number format Time Sets the time style separators and AM and PM symbols Date Sets the short date style separators and long date style 5 Press OK Aligning the screen to c...

Page 285: ...Start menu and then selecting the application s icon 1 Press Start and select Settings 2 On the Personal tab select Menus 3 Check the boxes next to the applications you want to see in the Start menu 4 Press OK Reassigning buttons You can use Buttons Settings to select which applications to associate with many of the buttons and key combinations on your smartphone TIP You can also set the backgroun...

Page 286: ...r Option Calendar Calculator Option Messaging Tasks Hold Side Camera 4 Select the Assign a program list and then select the application you want to assign to the button or key combination you selected 5 Select the Up Down Control tab and adjust the settings for the Up and Down buttons on the 5 way 6 Press OK Setting up voice commands IMPORTANT The Voice Command application is available only for En...

Page 287: ... see the safety and legal information included in your smartphone package for information 1 Set the Ringer switch at the top of your smartphone to Sound On 2 Hold your device close to your mouth and press and release the assigned Voice Command button see Setting up voice commands A tone plays and a microphone icon appears at the top of your screen 3 In a clear voice say the command For example To ...

Page 288: ... then converted into typed text Use gestures to enter Return and Backspace Keyboard Tap keys on the onscreen keyboard to enter text Letter Recognizer Write individual letters numbers and punctuation which are converted into typed text Large Small keys If you selected Keyboard select whether to use large or small onscreen keys If you select Large keys check the box if you want to use gestures for t...

Page 289: ... Entries Deletes the database of word suggestions Enable Auto Correct Indicates whether common misspellings such as teh are corrected automatically 5 Select the Options tab and set any of the following options Voice recording format Specifies the format in which you save voice notes Default zoom level for writing Specifies the initial size of text entered from onscreen writing methods Default zoom...

Page 290: ...guard Manually disables all buttons and the screen s touch sensitive feature to prevent accidental presses Auto Keyguard and touchscreen lockout Automatically enables Keyguard after a period of inactivity and lets you disable the screen s touch sensitive feature during an active call System password lock Requires a password to see any information on your smartphone Locking your keyboard Keyguard B...

Page 291: ... disable the Auto Keyguard feature or set the period of inactivity that passes before the keyboard automatically locks 4 Press OK Locking your screen 1 Press Start and select Settings 2 On the Personal tab select Keyguard 3 Under Disable touchscreen check or uncheck the While on a phone call box to determine whether the screen s touch sensitive feature is disabled during a call 4 Press OK TIP If y...

Page 292: ...ed info the next time you sync see Synchronizing information 1 Press Start and select Settings 2 On the Personal tab select Lock 3 On the Password tab check the Prompt if device unused for box to turn on the password feature 4 Select the first list and then select how long a period of inactivity must pass before you are prompted to enter a password to unlock the system 5 Select the Password type l...

Page 293: ...f the information you want to include 4 Select the Notes tab and enter any additional text you want to include 5 Select the Options tab and check the boxes to indicate which info if any you want to appear on the screen when you turn on your smartphone 6 Press OK TIP If you lock your smartphone and use a Simple PIN as the password you can dial an emergency number by entering the number in the passw...

Page 294: ...d press Up or Down to increase or decrease the hour setting Repeat this process for the minute seconds and AM PM settings 6 Select the month and press Up or Down to increase or decrease the month setting Repeat this process for the date and year settings 7 Optional Select Visiting and set the info for a location that you visit often 8 Press OK 9 If prompted select Yes to accept your changes Synchr...

Page 295: ... and select Settings 2 Select the System tab and then select Clock Alarms 3 Select the Alarms tab 4 Check a box to turn on that alarm 5 Select Description next to the box you checked and enter a description for the alarm 6 Tap the days of the week you want the alarm to go off You can select multiple days for each alarm 7 Tap the time set the time you want the alarm to go off and press OK 8 Select ...

Page 296: ...These certificates help prevent unauthorized users from accessing your smartphone and information 4 To view certificate details select the certificate 5 Press OK Enabling error reporting Error Reporting sends info that helps diagnose application errors for devices running Windows Mobile software When an error is detected a text file is created You can review the file and choose whether you want it...

Page 297: ...d info as well as the amount of memory in use versus the available memory DID YOU KNOW This error reporting method meets the privacy regulations of the European Union EU as well as the Fair Information Practice Principles of the Federal Trade Commission in the United States To view the Fair Information Practice Principles visit the Federal Trade Commission website at ftc gov reports privacy3 fairi...

Page 298: ...tem tab and then select Power 3 On the Battery tab view the power remaining in your battery 4 Select the Advanced tab and set whether your smartphone screen turns off automatically after a specified period of inactivity You can assign different intervals for battery power and external power 5 Select the Screen Saver tab and check the box to enable the screen saver feature or uncheck it to disable ...

Page 299: ...e illustration Airplane Mode and Wi Fi are off and Phone and Bluetooth are on 3 Press OK You can also turn wireless services on and off by tapping the signal strength icon at the top of the screen and selecting Comm Manager TIP To conserve additional battery power disable the screen saver or adjust the display backlight setting Press Start and select Settings Select the System tab and then select ...

Page 300: ...s check the Use my data plan to check for and download updates box if you want to use your data plan instead of your basic wireless plan to update your smartphone Using your data plan means that updates may occur more frequently but may result in additional data charges Press Next right softkey 6 Press Finish left softkey If you selected Automatic in step 4 Windows Update periodically checks for a...

Page 301: ...sks tab select Manage existing connections 4 Select the Modem tab 5 Highlight the connection you want to view or change and select Edit or select New to create a new connection 6 Follow the onscreen instructions to edit or create the connection Connecting to a VPN If you want to use your smartphone to access your corporate email account or other files on your corporate server you may need to set u...

Page 302: ...roxy server 1 Press Start and select Settings 2 Select the Connections tab and then select Connections 3 On the Tasks tab select Set up my proxy server 4 Check both the This network connects to the Internet and the This network uses a proxy server to connect to the Internet boxes 5 Select Proxy server and enter the proxy server name 6 Press OK Ending a data connection If your service plan includes...

Page 303: ...one within your company s network IMPORTANT After you enroll your smartphone in your company s network your system administrator can turn various features on your smartphone on and off If a feature such as the camera or messaging worked previously and this feature no longer works after enrollment contact your system administrator to find out if this feature is disabled on your smartphone 1 Press S...

Page 304: ...Y O U R P E R S O N A L S E T T I N G S C O N N E C T I O N S E T T I N G S 304 13 C H A P T E R ...

Page 305: ... 14 Although we can t anticipate all the questions you might have this chapter provides answers to some of the most commonly asked questions For additional information and answers to other common questions visit palm com treopro ...

Page 306: ...e 307 Reinstalling the desktop software 307 Resetting your smartphone 308 Performance 312 Screen 313 Network connection 314 Synchronization 318 Email 325 Web 328 Camera 329 Third party applications 330 Making room on your smartphone 331 Voice quality 332 ...

Page 307: ...o reinstall the software BEFORE YOU BEGIN Make sure your computer profile includes administrator rights to install software In large organizations these are usually granted by the system administrator 1 Shut down your computer and turn it on again 2 On your computer click Start Control Panel Add or Remove Programs 3 Remove your desktop software For computers running Windows XP the software is call...

Page 308: ...tically Resetting your smartphone Performing a soft reset Performing a soft reset is similar to restarting a computer If your smartphone is not responding or you have trouble synchronizing with your computer a soft reset may help 1 If your smartphone responds to key presses press and hold Power to turn off your phone 2 If the screen display is on press Power to turn off the screen 3 Remove the bac...

Page 309: ...pplication installed on it If you do not experience the problem after you perform a hard reset the problem may be related to software you installed See Third party applications for suggestions on diagnosing third party software issues 1 Synchronize your smartphone with your computer so that your smartphone applications and info can be restored by synchronizing again after you perform the hard rese...

Page 310: ...previously synchronized info If you use a backup utility you may also need to restore a backup to recover additional info and settings Replacing the battery Your smartphone comes with a replaceable battery Be sure to use a replacement battery from Palm that is compatible with Treo Pro models Do not use a battery from any earlier model of the smartphone 1 Press Power to turn off the screen 2 With t...

Page 311: ...alm com Enter 30457 in the solution id field to learn different ways to remove the back panel 3 Place a fingernail behind the small tab at the upper left of the battery and pull the end of the battery up and out of the compartment to remove the battery 4 Align the metal contacts on the new battery with the contacts of the battery compartment and then press the battery into place 1 Battery contacts...

Page 312: ...ireless synchronization check with your email provider or system administrator to make sure that the server is set up properly to work with your smartphone Incorrect server setup can cause excessive drain on your battery For more tips on conserving battery life see Maximizing battery life I want to charge my smartphone by connecting it to my computer but when I connect them a Setup screen appears ...

Page 313: ...urns off Press any key except End to wake up the screen Pressing End hangs up the call 3 Look closely at the screen If you can see a dim image try adjusting the screen brightness see Adjusting the brightness 4 If that doesn t work perform a soft reset see Performing a soft reset 5 If that doesn t work connect your smartphone to the USB AC charger see Charging the battery and perform a soft reset a...

Page 314: ... Bluetooth headset to see if that improves the signal strength My smartphone won t connect to the mobile network 1 Try the preceding suggestions for weak signals 2 Turn off your phone and turn it on again see Turning your smartphone on off 3 Perform a soft reset see Performing a soft reset My phone seems to turn off by itself If a system error and reset occur the phone automatically turns on if it...

Page 315: ...nection is active You can still make or answer calls When you make or answer a call the data transmission is automatically interrupted Your phone is on and is connected to a mobile broadband network but you are not actively transmitting data You can still make and answer calls You are in an area that supports 1xRTT data services The 1xRTT single carrier 1x radio transmission technology wireless te...

Page 316: ...gured on your smartphone by doing the following 1 Press Start and select Settings 2 Select the Connections tab and then select Connections 3 On the Tasks tab select Manage existing connections 4 If your wireless service provider s name appears in the list press OK If not contact your wireless service provider for assistance Try using a Wi Fi connection if you are in an area that supports it I can ...

Page 317: ...d You are away from other devices using the 2 4 GHz radio frequency such as cordless phones microwaves and Wi Fi equipment If this is impossible move the phone closer to the hands free device The device specifications are compatible with your smartphone I lost the connection between my smartphone and my Bluetooth headset 1 Press Start and select Settings 2 Select the Connections tab and then selec...

Page 318: ...tly with Microsoft Exchange Server 2007 or Exchange Server 2003 SP2 using Microsoft Exchange ActiveSync or you can synchronize your smartphone with your computer using the desktop sync software that came with your smartphone Desktop sync software This section covers issues with synchronizing using the desktop sync software that came with your smartphone If you have a Windows XP computer the deskto...

Page 319: ...ou can install the software 1 On your smartphone press Start and select Programs 2 Select PC Setup 3 Select Set up my PC 4 Connect your smartphone to your computer using the USB cable 5 On your computer follow the onscreen prompts to update or install the appropriate sync software for your computer ActiveSync for Windows XP or Windows Mobile Device Center for Windows Vista 6 If you still cannot sy...

Page 320: ...e of the following Windows XP computer Double click the ActiveSync icon in your taskbar From the File menu select Connection Settings Make sure the Allow USB connections box is checked and click Connect Windows Vista computer Click Start All Programs Windows Mobile Device Center Select Connect without setting up your device and then select Connection settings Make sure the Allow USB connections bo...

Page 321: ...select Open Microsoft ActiveSync Click File and then click Delete Mobile Device When asked to confirm click Yes Connect your smartphone and your computer to the USB cable When the Synchronization Setup Wizard appears follow the steps to establish a sync relationship between your smartphone and your computer 12 If your organization uses a firewall or a VPN connection synchronizing with ActiveSync m...

Page 322: ...ilable offline For music files update the library in Windows Media Player Mobile see Working with libraries For pictures and videos see Synchronizing your pictures videos and music for information on the location of synchronized items For Office Mobile files see Where are the changes I made to my file for information on the location of synchronized files If you re still having problems try the fol...

Page 323: ... in the wrong time slot after I sync 1 Make sure that you installed the desktop sync software that came with your smartphone If you re not sure whether this software is installed reinstall it see Reinstalling the desktop software 2 Open Microsoft Office Outlook and correct the wrong entries 3 Manually enter any information you added to your smartphone since the last time you synchronized 4 Synchro...

Page 324: ...type item name An error occurred during the sync of a single item This error can usually be corrected only by removing the item that caused the error If you sync again to see if the error persists be aware that items causing this type of error are skipped and do not show up again My Today screen settings are not restored after a hard reset Settings such as the background image and plug in choices ...

Page 325: ... The Exchange server credentials screen was left open too long Re enter the Exchange server credentials and try to sync again Email I have problems using my account Occasionally you may experience problems using an email account after you set it up If you followed the account setup procedure and are experiencing problems in using the account verify that the account complies with your email provide...

Page 326: ...art select Programs and then select ActiveSync Press Menu right softkey and select Configure Server Make sure the verify password setting is on This is required for over the air synchronization I have problems sending email If you are able to receive email messages but cannot send them try the following steps in turn Make sure your ISP or email provider allows you to access email on a smartphone S...

Page 327: ...rt the email client software and make sure it is configured as the default MAPI client Consult the documentation for your desktop email application for more information When I sync with my Exchange server my info is not downloading to my smartphone Check with your system administrator to obtain the name of the mail server that offers you wireless access to the corporate mail system If you cannot o...

Page 328: ...xample if you enter the address http palm com support it may resolve to http palm com us support If Internet Explorer Mobile can t follow the redirect try using a desktop browser to see the landing page of the redirector and enter that address in Internet Explorer Mobile An image or map is too small on my smartphone screen Internet Explorer Mobile has several viewing modes Full Screen Mobile and D...

Page 329: ...sure good focus When you synchronize with a Windows XP computer your Camera images are stored in the C Documents and Settings Username MyDocuments Treo My Documents folder on your hard drive see Camera When you synchronize with a Windows Vista computer your Camera images are stored in the C Documents and Settings Username Documents Docum ents on User s Treo Pro folder on your hard drive see Camera...

Page 330: ... or off and how your phone behaves If you recently installed an application and your smartphone seems to be stuck try the following 1 Perform a soft reset see Performing a soft reset 2 Make sure the third party application is compatible with the Windows Mobile 6 1 Professional operating system on your smartphone 3 Delete the most recently installed application from your smartphone see Removing app...

Page 331: ...on card or delete large files from your smartphone see Deleting messages for information about deleting email messages and Deleting messages for information about deleting text and multimedia messages You may also want to empty the deleted items folder Internet If you save links to pages you ve visited in Internet Explorer Mobile you may want to clear all recent pages see Customizing your Internet...

Page 332: ...und leaking back to the microphone Keep your hand away from the microphone hole which is on the lower right side of your smartphone If you re using Speakerphone mode with your smartphone lying on a flat surface try turning the smartphone face down screen facing the surface Are you hearing your own voice echo Ask the other person to turn down their volume or to hold the phone closer to their ear Is...

Page 333: ...efore the screen on your smartphone turns off The wireless features on your smartphone are unaffected by this setting See Optimizing power settings beam The process of sending or receiving an entry or application using the infrared IR port on your smartphone or using Bluetooth wireless technology See Beaming information Bluetooth wireless technology Technology that enables devices such as smartpho...

Page 334: ...SP2 or 2007 See Setting up wireless synchronization MMS Multimedia Messaging System An enhanced messaging system that enables you to send pictures animations and ringtones almost instantly See Creating and sending a multimedia message Mobile Device The component on your Windows XP computer that enables you to install applications and other information on your smartphone To access it open Windows E...

Page 335: ... contacts schedules tasks and memos Secure Sockets Layer SSL A security protocol that enables you to send personal information in a more secure manner over the Internet SMS Short Messaging Service The service that exchanges short text messages almost instantly between mobile devices Your smartphone can send and receive text messages while you are on a call See Creating and sending a text message s...

Page 336: ...dows Mobile 6 1 Professional edition When installing third party applications to your smartphone be sure to install only apps that are written for Microsoft Windows Mobile 6 1 Professional Apps designed for Microsoft Windows Mobile 6 1 Standard or any edition of Windows Mobile 5 0 software are not compatible with your Treo Pro smartphone See Installing third party applications Windows Mobile Devic...

Page 337: ...may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This phone meets the FCC Radiofrequency Emission Guidelines and is certified with the FCC as FCC ID O8F SKYC The FCC ID on your Palm smartphone is located on a label inside the battery compartment The battery must be removed as shown below to view the...

Page 338: ...s and feet The highest reported SAR values of the Palm smartphone are In order to comply with FCC and IC RF exposure safety guidelines users MUST use one of the following types of body worn accessories 1 A Palm brand body worn accessory that has been tested for specific absorption rate SAR compliance and is intended for use with this product 2 An accessory that contains NO metal snaps clips etc an...

Page 339: ... the better higher of the two ratings The more immune your hearing aid device is the less likely you are to experience interference noise from your wireless phone Hearing aid devices should have ratings similar to those of phones Ask your hearing health care professional for the rating of your hearing aid Add the rating of your hearing aid and your phone to determine probable usability Any combine...

Page 340: ...r Stores or through your device s manufacturer Buying the right batteries and accessories is the best way to ensure they re genuine and safe In order to avoid damage charge the battery only in temperatures that range from 32 F to 122 F 0 C to 50 C Don t use the battery charger in direct sunlight or in high humidity areas such as the bathroom Never dispose of the battery by incineration Keep the me...

Page 341: ...Devices Most but not all electronic equipment is shielded from RF signals and certain electronic equipment may not be shielded against the RF signals from your smartphone Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of 15 centimeters 6 inches be maintained between a smartphone and a pacemaker to avoid potential interference with the pacemaker These ...

Page 342: ...stance from the interference source Increasing the separation between them may reduce the interference You may also consult your hearing aid manufacturer to discuss alternatives Small children Do not leave your smartphone and its accessories within the reach of small children or allow them to play with it They could hurt themselves or others or could accidentally damage the smartphone Your smartph...

Page 343: ...reat your smartphone and its accessories with care and keep it in a clean and dust free place Do not expose your smartphone or its accessories to open flames or lit tobacco products Do not expose your smartphone or its accessories to liquid moisture or high humidity Do not drop throw or try to bend your smartphone or its accessories Do not use harsh chemicals cleaning solvents or aerosols to clean...

Page 344: ...ffic 7 Do not engage in stressful or emotional conversations that may divert your attention from the road 8 Dial your national emergency number to report serious emergencies This is a free call from your smartphone 9 Use your smartphone to help others in emergencies 10 Call roadside assistance or a special non emergency wireless number when necessary Driving Safety Tips Details 1 Get to know your ...

Page 345: ...ble in all languages See Setting up voice commands IMPORTANT Do not become distracted from driving safely if operating a motor vehicle while using Device Software Operating certain parts of this Device requires user attention Diverting attention away from the road while driving can possibly cause an accident or other serious consequences Even occasional short diversions of attention can be dangero...

Page 346: ...cking station a discharge event can occur Precautions against ESD Make sure to discharge any built up static electricity from yourself and your electronic devices before touching an electronic device or connecting one device to another The recommendation from Palm is that you take this precaution before connecting your handheld to your computer placing the handheld in a cradle or connecting it to ...

Page 347: ...R E G U L A T O R Y A N D S A F E T Y I N F O R M A T I O N 347 www palm com recycle ...

Page 348: ...R E G U L A T O R Y A N D S A F E T Y I N F O R M A T I O N 348 ...

Page 349: ... HAC compliant M3 T4 rating Processor technology Dual core MSM7501A processor 528MHz Expansion microSD card slot Battery Rechargeable lithium ion 1500mAhr power Removable for replacement 3 5 hours full charge time Operating system Windows Mobile 6 1 Professional Camera Still image capture resolution 1280 x 1024 2 megapixel 8x digital zoom Size 114mm x 60mm x 13 5mm 4 5 in x 2 36 in x 0 53 in Weigh...

Page 350: ...6 colors 16 bit color Resolution 320 x 320 User adjustable brightness Keyboard Built in 30 key keyboard plus 5 way navigator Backlight for low lighting conditions Included software Today Phone includes Speed Dial and Keypad Messaging text multimedia and email Internet Explorer Mobile web browser Camera Pictures Videos Windows Media Player Mobile File Explorer Contacts Calendar Tasks Notes ...

Page 351: ...soft Office PowerPoint Mobile Adobe Reader LE Voice Command Quick Tour Search Remote Desktop Mobile Wireless Modem not available from all wireless service providers Java not available from all wireless service providers Windows Live not available from all wireless service providers Windows Live Messenger not available from all wireless service providers Sprite Backup ...

Page 352: ...uirements for sync with desktop sync software using USB cable Windows XP or Vista later versions may also be supported 170MB of free hard disk space Available USB port Operating and storage temperature range 0 C to 50 C 32 F to 122 F 5 to 90 RH ...

Page 353: ... Adobe Reader activating items on screen 32 phone 20 active calls 55 See also phone calls ActiveSync application defined 333 opening 87 synchronizing with 87 troubleshooting 318 ActiveSyncdesktopsoftware 186 333 ActiveSync icon 87 89 333 Add new device option 68 176 Add new phone number to Contacts option 76 AddServerSourcecommand 90 Add to Personal Address Book command 322 Add to Speed Dial comma...

Page 354: ...b 295 albums 195 alerts 64 See also alarms aligning the screen 284 alignment settings documents 236 spreadsheets 239 Allow USB connections check box 320 Alt key 38 39 alternate characters 37 38 alternate characters list 38 animation 199 238 239 anniversaries 215 answering phone calls 53 54 58 75 antenna 337 Appearance tab 279 285 application icons 39 285 applications See also third party applicati...

Page 355: ...n about 135 attendees meeting requests 215 audio 53 200 audio modes 73 audio recordings 138 252 See also voice notes authentication 168 169 auto completion options 288 AutoFilter settings spreadsheets 240 247 Auto Keyguard feature 291 Automatic Send Receive option 126 automatic updates 301 auto off interval 333 available memory 297 available storage space 297 B background colors 139 backgrounds 18...

Page 356: ...nd 162 browsing the web See web browsing built in applications 264 350 built in camera See camera Burst mode 188 190 button settings Media Player 206 buttons assigning voice commands to 286 associating with applications 285 disabling 290 reassigning 285 286 selecting 29 31 turning sounds on or off for 281 Buttons Settings screen 285 C calculations 242 274 Calculator app 274 275 calculator buttons ...

Page 357: ...ets 243 certificates 126 155 296 Certificates icon 296 Certificates screen 296 changing alarm sounds 295 calendar views 213 color themes 279 285 connections 301 contacts 210 211 date and time settings 294 information 248 picture or video resolution 329 sync settings 92 text 234 text size 283 characters See also text capitalizing 36 289 creating messages and 134 entering 36 37 243 highlighting 32 m...

Page 358: ...onnect via Bluetooth command 94 Connect via IR command 95 connecting smartphone to PCs 80 Connection Settings command 320 connections accessing Internet and 153 155 164 301 accessing mobile networks and 314 accessing VPN clients and 301 302 beaming and 266 267 changing 301 conservingbattery and 18 24 creating 301 302 displaying 301 enabling Bluetooth 67 94 174 enabling TTY TDD 72 75 enabling Wi Fi...

Page 359: ...yrighted items 195 corporate email passwords 91 corporate mail systems 101 301 327 corporate networks 296 303 corporate servers 301 327 coupling 332 coverage areas 12 24 47 314 creating appointments 215 connections 301 302 contacts 53 115 144 209 documents 232 233 email messages 111 112 folders 237 meeting requests 129 215 message templates 139 multimedia messages 136 139 notes 210 220 222 223 251...

Page 360: ...Delete All Calls command 60 Delete Call command 60 Deleted folder 124 331 Deleted Items folder 119 145 deleting applications 264 331 attachments 138 certificates 296 contacts 211 documents 237 email 119 123 124 127 email accounts 109 events 217 favorites 158 files 261 331 items in folders 261 items in playlists 204 messages 145 notes 224 253 partnerships 177 317 pictures or videos 198 tasks 221 te...

Page 361: ... 33 34 appointments 43 213 214 calendar 212 contact info 135 142 211 current connection 301 events 214 217 folder contents 260 memory usage 297 notifications 282 on device help 13 PDF documents 253 pictures 194 195 252 power settings 298 service provider 43 space on expansion cards 271 298 speed dial numbers 63 tasks 221 222 unread messages 43 48 videos 195 voicemail messages 54 web favorites 158 ...

Page 362: ...0 261 adding contacts and 115 209 adding signatures 120 conserving battery and 104 creating 111 112 deleting 119 123 124 127 dialing from 52 displaying unread messages 43 downloading 24 92 113 124 126 forwarding 118 getting attachments 114 115 getting from corporate servers 301 327 internal memory and 331 opening attachments in 114 receiving 99 112 113 replying to 118 122 saving 112 saving passwor...

Page 363: ...g reminders for 214 218 creating 214 215 deleting 217 displaying messages for 71 filtering 217 marking as sensitive 216 selecting sounds for 71 282 Excel files 227 See also Excel Mobile spreadsheets Excel Mobile application 239 250 Excel Mobile icon 241 Exchange ActiveSync 89 327 334 Exchange Address Book 322 Exchange server credentials screen 325 Exchange servers changing email settings for 109 c...

Page 364: ...s 194 ringtones 70 videos 195 files accessing from corporate accounts 301 attaching to messages 130 134 135 136 138 browsing 260 copying 186 decompressing 261 deleting 261 331 downloading 125 159 moving 237 261 saving 270 searching for 259 261 selecting multiple 261 transferring to expansion cards 200 203 270 271 viewing information about 135 142 204 fill series spreadsheets 244 filtering Call His...

Page 365: ...on 163 Getting Started guide 11 Global Address List Lookup feature 259 Global Address Lists 89 116 117 123 211 Global Input Options 225 Gmail accounts 102 GPRS networks 57 GPS icon 64 graphics programs 197 H Hands Free check box 317 hands free car kits 66 67 69 hands free devices connecting to 67 69 entering passkeys for 68 making phone calls and 69 purchasing 346 troubleshooting 317 turning Keygu...

Page 366: ...ying 42 entering 36 38 79 209 erasing all 318 filtering 211 247 losing 232 309 managing 257 moving 270 protecting 290 292 removing battery and 310 restoring 309 310 searching for 259 260 sharing 265 sorting 247 storing 268 331 transferring from previous devices 307 updating 79 infrared port See IR port infrared transmissions 95 334 Input icon 288 input options 36 225 288 Input screen 288 289 inser...

Page 367: ...rd 290 291 Keyguard icon 291 keypad 51 Keypad softkey 51 keys keyboard 35 285 288 Known Caller option 70 L language settings 112 lanyards 18 leading zeros 284 LED light 22 47 Legacy Pocket Word 232 Letter Recognizer 288 libraries media 201 203 Library screen 205 lightning bolt 22 Li Ion battery See battery links creating 252 highlighting 31 playing media files and 203 saving 331 selecting 122 157 ...

Page 368: ...e words only option 234 measurement units 284 media file types 199 media files adding to playlists 203 204 copying 186 playing 201 202 storing 203 synchronizing 81 185 187 200 201 transferring 200 203 troubleshooting 323 Media Player 81 323 Media Player library 201 203 Media Player Mobile 81 199 206 medical devices 341 meeting invitations See meeting requests meeting requests addressing 117 creati...

Page 369: ...desktop software Exchange ActiveSync Microsoft Exchange servers See Exchange servers Microsoft Media Player See Media Player Media Player Mobile Microsoft Office Excel 240 See also spreadsheets Microsoft Office files 227 229 Microsoft Office Outlook See Outlook Microsoftoperatingsystems See Windows Vista Windows XP computers Microsoft Windows Mobile software 262 Microsoft Windows Mobile website 30...

Page 370: ... folder 260 My Device library 203 My Documents folder 186 259 309 My Music folder 185 187 My Pictures folder 185 187 188 191 My Playlists category 204 My Storage Card library 203 My Text phrases 111 134 My Treo application 25 My Videos folder 185 187 N names dialing by contact 50 51 displaying service provider 43 finding contact 50 210 211 naming document files 235 237 expansion cards 272 folders ...

Page 371: ...files 227 229 Office Outlook See Outlook Office Word documents See documents on device components 17 18 on device help 13 OneNote files 227 OneNote Mobile 250 253 online address books 116 117 123 211 online support 13 25 online travel information 163 onscreen keypad 51 open networks 165 166 opening ActiveSync 87 Adobe Reader 232 alternate characters list 38 application menus 33 34 applications 39 ...

Page 372: ... passkeys 68 176 Password tab 292 Password type list 292 password types 52 292 passwords entering 37 91 292 forgetting or losing 292 locking device and 290 292 saving 103 105 setting up email accounts and 103 105 spreadsheets and 240 storing on smartphone 91 PCs See computers PDF files 114 227 253 performance 312 330 Personal Address Book 322 personal computers See computers personal events 216 pe...

Page 373: ...ice 21 getting from address books 117 212 highlighting 32 saving 57 58 selecting 52 phone off indicators 63 64 Phone Off message 47 335 phone on indicators 63 64 Phone screen 55 56 phone settings 70 76 Phone Settings screen 75 phone specifications 349 phone status icons 63 65 Phone Send button 49 53 phone off icon 47 photo albums 195 photos See pictures pick lists See drop down lists piconets 335 ...

Page 374: ... See also customizing preinstalled applications 264 350 presentation playback options 238 239 presentations 238 See also PowerPoint Mobile Preview Mode camera 329 previewing pictures 329 ringtones 71 sounds 282 text messages 135 prioritizing email 112 tasks 220 text messages 140 private events 216 processor 349 Program Buttons tab 286 Program Files folder 271 programs See applications software Pro...

Page 375: ...aming documents 237 expansion cards 272 items in folders 261 notes 224 253 pictures or videos 198 workbooks 249 worksheets 246 repeating appointments 215 repeating sounds 71 282 repeating tasks 220 replacing information 248 smartphone battery 310 311 text 234 255 Request message delivery notification option 134 reset button 308 resets 292 308 310 314 caution for 309 resizing keyboard keys 288 reso...

Page 376: ... pages to 156 highlighting items on 29 31 32 locking 291 scrolling in 29 30 290 selecting items on 30 32 setting backgrounds for 197 279 troubleshooting 284 313 turning on or off 47 48 298 333 waking up 48 56 screen fonts 283 Screen icon 283 284 screen resolution 350 screen saver 48 screen specifications 350 Screen view 284 screen locked icon 64 screens returning to previous 31 screensavers 199 sc...

Page 377: ...Free command 317 Set up my proxy server option 302 setting alarm clock 295 Settings menu 110 settings See options sharing information 265 sheet list 242 See also worksheets Shift cells options 249 Shift key 36 Short Messaging Service See SMS messaging shortcut menus 33 34 Show half hour slots option 218 Show list 195 Show start and due dates option 222 Show Tasks entry bar option 222 Show week num...

Page 378: ...rt By command 119 sort order 247 sorting applications 42 email 119 folder items 261 information 247 messages 145 notes 253 pictures or videos 197 tasks 221 sound clips 136 sound settings 71 280 281 sounds See also specific types changing alarm 295 customizing 280 previewing 282 recording 138 281 repeating 71 sending 281 setting system 281 silencing 280 turning off event 282 Sounds Notifications sc...

Page 379: ...ment files 233 235 237 249 information 268 331 media files 203 pictures 188 smartphone 17 18 videos 191 workbooks 249 streaming 203 335 Strong alphanumeric passwords 52 292 stylus 29 31 submenus 33 Suggest words when entering text option 289 support 13 symbols 37 38 243 sync applications 79 87 sync conflicts 92 Sync dialing options 93 sync errors 186 sync icons 64 sync mode 86 sync options 79 96 s...

Page 380: ...9 220 deleting 221 filtering and sorting 221 marking as sensitive 220 sending 138 setting due dates for 220 setting options for 221 222 setting reminders for 221 Tasks application 219 222 Tasks entry bar 220 222 Tasks icon 219 Tasks list 221 Tasks Over The Air OTA 89 Tasks tab Connections 301 302 technical support 13 temperature display 164 templates documents 233 237 messages 139 notes 223 225 sp...

Page 381: ... time stamps 192 time system settings 294 Time tab 294 time zones 294 295 timer 190 tips 11 TKIP encryption 169 Today screen accessing 42 changing color themes for 285 connecting to Bluetooth devices from 175 customizing 197 279 dialing from 49 recovering settings for 324 removing Quick Menu from 42 removing Quick Tour from 13 43 selecting running apps from 40 starting web searches from 155 viewin...

Page 382: ...alendar attachments 134 138 219 vCardattachments 134 138 327 Vibrate when check boxes 71 282 vibrating alarm 281 282 video albums 195 video controls 192 video files 136 195 323 video icon 191 Video Message command 136 140 145 Video mode 188 videos adding web links to 157 deleting 198 downloading 199 organizing 196 playing 199 recording 191 192 renaming 198 sending 137 195 196 setting options for 1...

Page 383: ... 55 sending calls to 53 58 76 voicemail icon 54 voicemail notifications 55 Voicemail softkey 55 volume caution for 342 phone 72 345 ringer 72 tapping sounds 281 VPN clients 318 VPN connections 113 301 302 W waking up smartphone screen 48 56 wallpaper 187 warnings 281 warranty 11 weak signals 314 332 weather information 164 web addresses 43 156 328 See also web links web browsers 155 162 See also I...

Page 384: ...f 43 64 Wi Fi networks 164 170 Wi Fi settings 170 173 Windows Live Hotmail Inbox 149 Windows Live Mail 147 149 Windows Live Messenger 150 151 Windows Live Search 147 Windows Live services 146 196 Windows Mobile Device Center 79 87 318 336 Windows Mobile devices 266 307 Windows Mobile operating system 312 336 Windows Mobile software 262 See also built in applications software Windows Update applica...

Page 385: ...around in 242 naming 249 organizing 249 replacing information in 248 saving 239 241 250 searching 248 setting default template for 250 worksheet names 240 worksheets See also spreadsheets workbooks adding 245 adjusting column and row size for 246 changing order of 245 deleting 250 entering defined names in 246 entering formulas in 243 250 entering functions in 243 filtering data in 247 formatting ...

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Page 388: ...Palm Inc 950 W Maude Ave Sunnyvale CA 94085 2801 United States of America ...

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