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Section 7A: Help
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You can change the setting in VersaMail preferences to download fewer than three days’
worth of messages (in which case, more-recent messages are deleted from your Inbox), or
to download all messages regardless of the date (in which case all messages continue to
appear in your Inbox).
I Am Using Microsoft Exchange ActiveSync, But Email Messages, Calendar Events, and Contacts
Information Are Not Downloading to My Device
Check with your system administrator to obtain the name of the mail server that offers you
wireless access to the corporate mail system. If you cannot obtain the name of this server
(some companies do not give it out, because they do not want wireless access to their
servers), server push or wireless synchronization of email messages, Calendar events, and
Contacts information using Microsoft Exchange ActiveSync cannot take place.
Messaging
I Can’t Tell If Data Services Are Available
When your phone is on, icons appear in the title bar in the
Main
view of the
Phone
application to indicate whether data services are available and whether a data connection
is active. See “Checking Signal Strength and Phone Status” on page 95 for a description of
the icons that indicate that data services are available.
If your phone is on and you do not see any of the data icons, then data services are not
available in your current location.
I Can’t Send or Receive SMS Text Messages
䢇
Make sure your phone is turned on (see “Turning Your Device’s Phone On and Off” on
page 55).
䢇
Contact Sprint to verify that your plan includes SMS messaging services, that these
services have been correctly activated, and that they are available at your location.
Sprint should be able to tell you if messaging services have been experiencing
transmission delays. Delays can also occur between the time that a message is sent and
the time it is received.
䢇
Verify with the recipient that the receiving device can handle text messages.
Summary of Contents for Treo 755P
Page 12: ...4 ...
Page 13: ...Section 1 Setting Up Your Smart Device and Your Computer ...
Page 14: ...6 ...
Page 28: ...20 ...
Page 46: ...38 ...
Page 47: ...Section 2 Your Treo 755P Smart Device by Palm ...
Page 48: ...40 ...
Page 107: ...Section 3 Using Sprint Vision and Other Wireless Connections ...
Page 108: ...100 ...
Page 120: ...112 ...
Page 140: ...132 ...
Page 154: ...146 ...
Page 176: ...168 ...
Page 177: ...Section 4 Your Portable Media Device ...
Page 178: ...170 ...
Page 202: ...194 ...
Page 206: ...198 ...
Page 207: ...Section 5 Your Mobile Organizer ...
Page 208: ...200 ...
Page 228: ...220 ...
Page 238: ...230 ...
Page 239: ...Section 6 Managing Your Information and Settings ...
Page 240: ...232 ...
Page 266: ...258 ...
Page 290: ...282 ...
Page 291: ...Section 7 Resources ...
Page 292: ...284 ...
Page 328: ...320 ...
Page 333: ...Section 8 Safety and Specifications ...
Page 334: ...326 ...
Page 390: ...382 Index ...