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Section 7A: Help
Troubleshooting
Desktop Software Installation
If you are having trouble installing the desktop software, you may have the wrong version
of the software or some of your computer’s resources may be unavailable. Follow these
steps to retry the installation:
1.
Make sure your computer profile includes administrator rights to install software.
In large organizations, these are usually granted by the system administrator.
2.
Restart your computer.
3.
Quit any active applications, including virus scanners and Internet security
applications.
4.
Make sure you’re installing the software from the Palm Software Installation CD that
came with your new Treo 755
P
smart device by Palm. (Other versions of the desktop
software may not work with this device.)
5.
Insert the Palm Software Installation CD to restart the installation.
Note:
The Palm Software Installation CD installs software that enables you to
synchronize using Palm® Desktop software or Microsoft Outlook for
Windows. If you want to synchronize using a different personal
information manager (PIM), you must install a third-party solution.
Contact the PIM’s author or vendor to learn whether desktop software
is available for your new Treo device.
Important:
Always use the same language for your Treo device, your operating
system, and your desktop software. Otherwise, you may lose
information or have difficulty with synchronization. Support is not
provided for mismatched language setups.
Summary of Contents for Treo 755P
Page 12: ...4 ...
Page 13: ...Section 1 Setting Up Your Smart Device and Your Computer ...
Page 14: ...6 ...
Page 28: ...20 ...
Page 46: ...38 ...
Page 47: ...Section 2 Your Treo 755P Smart Device by Palm ...
Page 48: ...40 ...
Page 107: ...Section 3 Using Sprint Vision and Other Wireless Connections ...
Page 108: ...100 ...
Page 120: ...112 ...
Page 140: ...132 ...
Page 154: ...146 ...
Page 176: ...168 ...
Page 177: ...Section 4 Your Portable Media Device ...
Page 178: ...170 ...
Page 202: ...194 ...
Page 206: ...198 ...
Page 207: ...Section 5 Your Mobile Organizer ...
Page 208: ...200 ...
Page 228: ...220 ...
Page 238: ...230 ...
Page 239: ...Section 6 Managing Your Information and Settings ...
Page 240: ...232 ...
Page 266: ...258 ...
Page 290: ...282 ...
Page 291: ...Section 7 Resources ...
Page 292: ...284 ...
Page 328: ...320 ...
Page 333: ...Section 8 Safety and Specifications ...
Page 334: ...326 ...
Page 390: ...382 Index ...