Palm Pre, User Manual

Page: 327 / 388

Section 4A: Troubleshooting 327
Help
My personal and work contact and calendar information is getting merged into
a single view—I’d rather keep them separate
The Palm
®
Synergy™ feature on your phone displays information from several sources in a
single view, so you can access your info quickly, without having to remember where you
stored it.
For example, suppose you have a Google account for personal email, contacts, and calendar
events, and an Exchange account for your corporate email, contacts, and events. The Email,
Contacts, and Calendar applications on your Pre phone all provide a kind of view in which
you can see information from both of those accounts in one place—but though the
information is brought into one view, the sources of that information are kept separate.
What’s more, the linked contact feature in Contacts lets you see all your information for a
person in a single view—even if that information comes from multiple sources.
For information on displaying a single calendar view only in Calendar, see “Change the
Calendar Display” on page 179. For information on unlinking contacts, see “Unlink a Contact”
on page 165.
I started entering a contact’s name in universal search, but I’m not seeing the
person in the results
䢇
You need to enter at least two letters in universal search before contact matches are
returned.
䢇
If the contact is a linked contact, universal search searches on the primary profile only
(see “Link a Contact” on page 164). (Scroll through the contact match results to make
sure that universal search did not return a different match for your contact from the one
you were expecting. If you can’t find a match, check the linked contact to make sure the
correct profile is set as the primary profile.)