Palm Pre, User Manual

Page: 326 / 388

326 Section 4A: Troubleshooting
1. On any screen, look for the Sprint Mobile Broadband icon or the Sprint 1xRTT
data icon in the title bar.
2. If you see the Sprint Mobile Broadband icon, there may be a problem with the
website you are trying to access. (Try opening a different website to see if the problem
persists.)
3. If you see the Sprint 1xRTT data icon, you may be experiencing the difference in
performance between the two types of data networks.
4. To be sure there is not a problem with your connection to the Sprint network, turn off
your phone and turn it on again (see “Turn the Phone On/Off” on page 20).
5. Try opening the Web page again to see if it loads faster.
Calendar and Contacts
I haven’t entered any contacts or calendar events on my phone, but when I
open those apps, I see entries
The entries you see displayed in Calendar or Contacts have been downloaded to your phone
from one of your online accounts such as Google or Microsoft Exchange ActiveSync. Anytime
you are in Email, Calendar, or Contacts, you can set up a relationship to wirelessly sync data
with one of these accounts. And after you enter the account settings in just one of these apps,
any information you have online is automatically downloaded to all three—so if you set up a
Gmail account in Email but also have a Google calendar, your phone’s calendar
automatically displays events entered in your Google calendar.
You can remove an online account from an application so that that app no longer syncs with
that account (see “Stop Synchronization of Contacts With an Online Account” on page 172,
“Stop Synchronization of Calendar With an Online Account” on page 183, or “Delete an Email
Account” on page 243).