Palm Pre, User Manual

Page: 314 / 388

314 Section 4A: Troubleshooting
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Check the signal-strength icon. (If the signal is weak, try to find an area with better
coverage (see “Signal strength is weak” on page 312).)
I hear static or interference
Check the signal-strength icon. If the signal is weak, try to find an area with better
coverage (see “Signal strength is weak” on page 312).
If you’re using a hands-free device enabled with Bluetooth
®
wireless technology, try the
following:
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Move your phone closer to the hands-free device. (Audio quality degrades as the distance
between your phone and the hands-free device increases. The effective range for a
hands-free device varies among manufacturers.)
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Confirm that no obstructions, including your body, are between the phone and your
hands-free device. (For example, move your phone to the same side of your body as your
hands-free device.)
My phone seems to turn off by itself
Your phone has a power-saving feature that’s set to turn off the screen if it has been idle for
one minute. You can change the auto-shut off interval (see “Set the Interval for Turning the
Screen Off Automatically” on page 221).
If you restart your phone, any wireless services are automatically turned on if they were on
before the restart. However, if the phone can’t determine if a wireless service was on before
the restart, that service does not automatically turn on (see “Turn the Phone On/Off” on
page 20).
If the problem persists and you’re using third-party applications, see “Third-party Applications”
on page 331 for additional suggestions.