148
Chapter 4
HDD Not Operating Correctly
If the
HDD
does not operate correctly, perform the following actions one at a time to correct the problem.
1.
Disconnect all external devices.
2.
Run a complete virus scan using up-to-date software to ensure the computer is virus free.
3.
Run the Windows 7 Startup Repair Utility:
a.
insert the Windows 7 Operating System DVD in the ODD and restart the computer.
b.
When prompted, press any key to start to the operating system DVD.
c.
The
Install
Windows
screen displays. Click
Next
.
d.
Select
Repair your computer
.
e.
The
System
Recovery
Options
screen displays. Click
Next
.
f.
Select the appropriate operating system, and click
Next
.
NOTE:
Click
Load
Drivers
if controller drives are required.
g.
Select
Startup
Repair
.
h.
Startup Repair attempts to locate and resolve issues with the computer.
i.
When complete, click
Finish
.
If an issue is discovered, follow the onscreen information to resolve the problem.
4.
Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support.
5.
Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that
CD/DVD drive is set as the first boot device on the Boot menu.
6.
Ensure all cables and jumpers on the HDD and ODD are set correctly.
7.
Remove any recently added hardware and associated software.
8.
Run the Windows Disk Defragmenter. For more information see Windows Help and Support.
9.
Run Windows Check Disk by entering
chkdsk
/r
from a command prompt. For more information see
Windows Help and Support.
10.
Restore system and file settings from a known good date using
System
Restore
.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
11.
Replace the HDD. See “Disassembly Process” on page 50.
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Summary of Contents for Bell EasyNote LJ75
Page 6: ...VI All manuals and user guides at all guides com a l l g u i d e s c o m ...
Page 15: ...Chapter 1 5 System Block Diagram All manuals and user guides at all guides com ...
Page 58: ...48 Chapter 2 All manuals and user guides at all guides com ...
Page 148: ...138 Chapter 3 All manuals and user guides at all guides com ...
Page 178: ...168 Chapter 4 All manuals and user guides at all guides com ...
Page 186: ...176 Chapter 5 All manuals and user guides at all guides com a l l g u i d e s c o m ...
Page 199: ...Chapter 6 189 All manuals and user guides at all guides com ...
Page 216: ...206 Appendix B All manuals and user guides at all guides com a l l g u i d e s c o m ...
Page 218: ...208 Appendix C All manuals and user guides at all guides com ...
Page 222: ...212 All manuals and user guides at all guides com ...
