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Chapter 4

151

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE: 

The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or 

modified options can give false errors and invalid system responses.

1.

Obtain the failing symptoms in as much detail as possible.

2.

Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating 
the same operation.

3.

Use the following table with the verified symptom to determine which page to go to.

4.

If the Issue is still not resolved, see “Online Support Information” on page 207.

Symptoms (Verified)

Go To

Power On Issue

Page 152

No Display Issue

Page 153

LCD Failure

Page 155

Internal Keyboard Failure

Page 155

Touchpad Failure

Page 156

Internal Speaker Failure

Page 156

ODD Failure

Page 159

WLAN Failure

Page 162

Thermal Unit Failure

Page 162

Other Functions Failure

Page 163

Intermittent Failures

Page 164

Undermined Failures

Page 164

Chapter 4

Summary of Contents for ENTK81 Series

Page 1: ...Packard Bell ENTK81 83 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Packard Bell ENTK81 service guides Date Chapter Updates ...

Page 3: ...tations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assume...

Page 4: ...N MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of proce...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...tilities 37 DOS Flash Utility 38 WinFlash Utility 40 Remove HDD BIOS Password Utilities 41 Machine Disassembly and Replacement 47 Disassembly Requirements 47 Pre disassembly Instructions 48 Disassembly Process 49 External Module Disassembly Process 50 External Modules Disassembly Flowchart 50 Removing the Battery Pack 51 Removing the SD Dummy Card 52 Removing the Keyboard 53 Removing the ODD Modul...

Page 8: ...LVDS Cable 107 Replacing the LCD Brackets 108 Replacing the LCD LED Panel 109 Replacing the Inverter Board LCD Only 110 Replacing the Camera Module 112 Replacing the LCD Bezel 113 Main Module Reassembly Procedure 114 Replacing the DC IN Assembly 114 Replacing the LCD Assembly 115 Replacing the CPU 118 Replacing the Thermal Module 119 Replacing the Mainboard 122 Replacing the ODD Connector Board UM...

Page 9: ...Top View Discrete 169 Bottom View Discrete 170 Top View UMA 171 Bottom View UMA 172 Power Board Discrete 173 Power Board UMA 174 USB B Board 175 Card Reader Board Discrete only 175 Clearing Password Check and BIOS Recovery 176 Clearing Password Check 176 Clear CMOS Jumper 176 BIOS Recovery by Crisis Disk 177 FRU Field Replaceable Unit List 179 NV50A Exploded Diagrams 180 Main Assembly 180 Upper As...

Page 10: ...X Table of Contents ...

Page 11: ...MB L2 cache 2 40 GHz 1066 MHz 25 W AMD Athlon II dual core processor P340 1 MB L2 cache 2 20 GHz 1066 MHz FSB 25 W N350 1 MB L2 cache 2 40 GHz 1066 MHz 35 W AMD V Series processor V140 512 KB L2 cache 2 30 GHz 1066 MHz 25 W AMD M880G Chipset System Memory Dual channel DDR3 SDRAM support Up to 4 GB of DDR3 1066 MHz memory upgradeable to 8 GB using two soDIMM modules for 64 bit OS Up to 2 GB of DDR3...

Page 12: ...I port up to 1920 x 1080 60 Hz MPEG 2 DVD decoding WMV9 VC 1 and H 264 AVC decoding Microsoft DirectX Video Acceleration DXVA application interface API 6 HDMI High Definition Multimedia Interface with HDCP High bandwidth Digital Content Protection support Storage Subsystem Hard disk drive 160 250 320 500 640 750 GB or larger 2 in 1 card reader supporting Secure Digital SD Card MultiMediaCard MMC A...

Page 13: ...acy Control BIOS user supervisor HDD passwords Kensington lock slot Power Subsystem ACPI 3 0 CPU power management standard supports Standby and Hibernation power saving modes Power adapter 3 pin 90 W AC adapter 133 W x 59 D x 31 H mm 5 23 x 2 32 x 1 22 inches 390 g 0 86 lbs with 180 cm DC cable 3 pin 65 W AC adapter 108 W x 46 D x 29 5 H mm 4 25 x 1 81 x 1 16 inches 225 g 0 49 lbs with 180 cm DC c...

Page 14: ... I O Interface 2 in 1 card reader Three USB 2 0 ports HDMI port with HDCP support External display VGA port Headphone speaker line out jack Microphone in jack Ethernet RJ 45 port DC in jack for AC adapter Software Productivity Packard Bell MyBackup Solution Packard Bell Optical Drive Power Management for models with ODD eject button Packard Bell Recovery Management Packard Bell Social Networks Ado...

Page 15: ...l Accessory Store Canada France Germany Italy Mexico Spain UK US only Packard Bell Identity Card Packard Bell InfoCentre Packard Bell Registration Packard Bell Updater Optional Items Bluetooth 3 0 HS 1 GB 2 GB 4 GB DDR3 1066 MHz soDIMM module 4400 mAh 6 cell Li ion battery pack 3 pin 90 W AC adapter 3 pin 65 W AC adapter Environment Temperature Operating 5 C to 35 C Non operating 20 C to 65 C Humi...

Page 16: ... 16 x 16 EC I O Buffer Power Circuit uPGA 638 Package ATI RS880M BIOS HD Audio ATI SB820M ENE KB926 CMOS Camera RTC CKT USB port 9 3G GPS WWAN Option USB port 6 Card Reader Gen2 USB port 0 1 2 SATA HDD Conn Dual Channel BANK 0 1 2 3 204pin DDRIII SO DIMM X2 1 5V DDRIII 800 1333MHz Memory BUS DDR3 Clock Generator ICS9LPRS488 Thermal Sensor ADM1032 USB port 5 USB port 12 USB port 8 Gen1 Gen2 CDROM C...

Page 17: ...ENE KB926 Bluetooth Conn RTC CKT S ATA SATA HDD Conn port 0 CMOS Camera USB port 0 1 2 USB SATA ODD FFC Conn Mini card WL X1 port 1 USB port 5 USB port 7 USB port 8 Dual Channel 204pin DDRIII SO DIMM X2 Memory BUS DDR3 uFCBGA 605 HDA Codec ALC272X Audio AMP Phone Jack x2 LED LID SW MEDIA B Champlain Danube MINI Card 1 WLAN RJ45 Broadcom BCM57780 LAN GbE CRT HDMI Conn Fan Control Option Extend Card...

Page 18: ...ation for selected models 2 Microphone Internal microphone for recording sound 3 Display screen Also called Liquid Crystal Display LCD displays computer output 4 HDD Indicates when the hard disk drive is active Communication indicator Indicates the computer s wireless connectivity device status 2 1 3 4 5 6 7 8 9 10 11 ...

Page 19: ...charging 2 Fully charged The light shows blue when in AC mode 9 Click button The left and right buttons function like the left and right mouse buttons 10 Touchpad Touch sensitive pointing device which functions like a computer mouse 11 Speakers Left and right speakers deliver stereo audio output No Icon Item Description 1 2 in 1 card reader Accepts Secure Digital SD MultiMediaCard MMC Push to remo...

Page 20: ...al drive Internal optical drive accepts CDs or DVDs 3 Optical disk access indicator Lights up when the optical drive is active 4 Optical drive eject button Ejects the optical disk from the drive 5 Emergency eject hole Ejects the optical drive tray when the computer is turned off Note Insert a paper clip into the emergency eject hole to eject the optical drive tray when the computer is off 6 Kensin...

Page 21: ... the computer s main memory 5 Battery lock Locks the battery in position 6 Ventilation slots and cooling fan Enable the computer to stay cool even after prolonged use Note Do not cover or obstruct the fan opening Icon Function Description Power Indicates the computer s power status Battery Indicates the computer s battery status NOTE 1 Charging The light shows amber when the battery is charging 2 ...

Page 22: ...hpad keep it and your fingers dry and clean The Touchpad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the Touchpad s responsiveness Function Left Button 2 Right Button 3 Main Touchpad 1 Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Drag Click and hold the...

Page 23: ...or lock Windows function and special keys Lock Keys and embedded numeric keypad The keyboard has two lock keys which you can toggle on and off Lock key Description Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the embedded keypad is in numeric mode ...

Page 24: ...work domain M Minimizes all windows R Open the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Windows Mobility Center BREAK Display the System Properties dialog box SHIFT M Restore minimized windows to the desktop TAB Cycle through programs on the taskbar by using Windows Flip 3 D SPACEBAR Bring all gadgets to the front and select Windows Sidebar CTRL F ...

Page 25: ... display output between the display screen external monitor if connected and both Fn F5 Display off Turns off the LCD back light Fn F6 Touchpad toggle Turns the touchpad on and off Fn F7 Play Pause Toggles Play and Pause in multimedia applications Fn F8 Stop Stops media in multimedia applications Fn F9 Reverse Performs a reverse scan in multimedia applications Fn F10 Forward Performs a forward sca...

Page 26: ...Speed MT s Mfg Tech Cache Size Package Core Voltage Acer PN V140 1600 1 3200 45nm 512KB uPGA 638 0 8125 1 3125 KC V0002 140 P340 2200 2 3200 45nm 512KB 2 uPGA 638 0 8000 1 2000 KC AP002 340 N350 2400 2 3200 45nm 512KB 2 uPGA 638 0 8000 1 3125 KC AP002 350 P540 2400 2 3600 45nm 1024KB 2 uPGA 638 0 7750 1 1875 KC TP002 540 P840 1900 3 3600 45nm 512KB 3 uPGA 638 0 7875 1 0500 KC PP002 840 N850 2200 3...

Page 27: ...pliance Item Specification Chipset AMD SB820M Package uFCBGA 605 Features Processor Interface A Link Express II interface to Northbridges PCI ExpressR Controller PCI Host Bus Controller USB Controllers Supports port disable with individual control SMBus Controller Interrupt Controller DMA Controller LPC host bus Controller SATA Controller IDE emulation mode AMD RAID Support AHCI Support High Defin...

Page 28: ...Fan Speed RPM SPL Spec dBA Core 50 2500 28 56 2900 31 63 3200 34 70 3600 37 80 4000 40 95 4000 40 Item Specification BIOS vendor Insyde BIOS BIOS Version Flash BIOS ROM type 16 Mbit 2MB BIOS ROM size 2MB Support protocol 16Mbit 2MB CMOS Serial Flash ROM Support Acer UI Support multi boot Suspend to RAM S3 Disk S4 Various hot keys for system control Support SMBIOS 2 3 PCI2 2 Refer to Acer BIOS spec...

Page 29: ...B 1024MB 2048MB 3072MB 2048MB 0MB 2048MB 2048MB 1024MB 3072MB 2048MB 2048MB 4096MB 2048MB 4096MB 6144MB 4096MB 4096MB 8192MB Item Specification LAN Chipset Broadcom 57780KMLG Support LAN protocol IEEE 802 3 802 3u 802 3ab 802 1p LAN connector type RJ 45 LAN connector location Left side Features Integrated 10 100 10000BASE T transceiver Automatic MDI crossover function PCIe V1 1 compliant 10 100 10...

Page 30: ...545016B9A300 Toshiba MK1665GSX Seagate ST9160314AS Western Digital WD2500BEVT 22A23T0 Hitachi HTS545025B9A300 Toshiba MK2565GSX Seagate ST9250315AS Western Digital WD3200BEVT 22A23T0 Hitachi HTS545032B9A300 Toshiba MK3265GSX Seagate ST9320315AS Western Digital WD5000BEVT 22A0RT0 Hitachi HTS545050B9A300 Toshiba MK5065GSX Seagate ST9500325AS Capacity GB 160GB 250GB 320GB 500GB Bytes per sector 512 5...

Page 31: ...anism Load Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirement Input Voltage 5 V 5 Operating Item Specification Vendor model name HLDS BD COMBO DRIVE TRAY DL 4X CT10 LF PANASONIC BD COMBO 12 7mm Tray DL 4X UJ 130A Performance Specification With CD Disc With CD Disc With CD Disc Transfer rate KB sec Sustained Max 3 6Mbytes sec Sustaine...

Page 32: ...pport OpenGL 3 2 support Image quality enhancement technology ATI Eyefinity multi display technology ATI Stream acceleration technology ATI Avivo HD Video Display technology Certified drivers for Windows 7 Windows Vista and Windows XP Engine clock speed 550 MHz 750 MHz Memory clock speed 800 MHz VGA output support HDMI output Support N A Item Specification Chipset ATI Mobility Radeon HD 5650 5470 ...

Page 33: ...ification PCMCIA controller Supports card type Number of slots Access location Supports ZV Zoomed Video port Supports 32 bit CardBus Item Specification Discrete UMA Core logic AMD RS880M North Bridge uFCBGA 528p AMD SB820M South Bridge uFCBGA 605p VGA ATI Mobility Radeon HD 5650 5470 GPU N A LAN Broadcom BCM57780A1KMLG for Giga LAN Controller Broadcom BCM57780A1KMLG for Giga LAN Controller USB 2 0...

Page 34: ... cursor keys Factory configurable different languages by OEM customer Item Specification I O support 2 in 1 card reader SD MMC Three USB 2 0 ports HDMI port External display VGA port Headphone speaker line out jack Microphone in jack Ethernet RJ 45 port DC in jack for AC adapter Item Specification Vendor model name SANYO AS2010D31 SIMPLO AS10D71 75 PANASONIC AS10D51 SAMSUNG AS2010D61 SONY AS2010D4...

Page 35: ...al Interface 1 channel LVDS Viewing Angle degree Horizontal Right CR 10 Left Vertical Upper CR 10 Lower 40 Right 40 Left 10 Upper 30 Lower Item Specification Vendor model name AUO B156XW01 V2 LG LP156WH1 TLC1 CMO N156B3 L0B SAMSUNG LTN156AT01 A01 Screen Diagonal mm 394 91 mm Active Area mm 344 23 mm x 193 54 mm Display resolution pixels 1366 x 3 RGB x 768 Pixel Pitch mm 0 252mm 0 252 mm Pixel Arra...

Page 36: ...Typ 55Khz Max 65Khz Resolution 16 bits 32 bits ATI 800x600p 60Hz 4 3 Yes Yes Yes 1024x768p 60Hz 4 3 Yes Yes Yes 1280x600 60Hz 16 9 Yes Yes Yes 1280x720 60Hz 16 9 Yes Yes Yes 1280x768 60Hz 16 10 Yes Yes Yes 1360x768 60Hz 16 9 Yes Yes Yes Item Specification Vendor and model Suyin HF1315 S32B OV01 Chicony CNF9157 Lite on 09P2SF119 Type CMOS image sensor with SXGA Interface USB 2 0 Focusing distance 2...

Page 37: ...off Amber color blinking S3 state Battery state Charging Amber solid on Battery charging with AC Blue color solid on Battery full Amber blinking Battery abnormal stop charge or batter in low power state Discharging Amber and blinking Battery in critical low state Blue Amber color off Discharging state Legacy Mode ACPI Mode Power Management Off Mech Off G3 All devices in the system are turned off c...

Page 38: ...28 Chapter 1 ...

Page 39: ...u In this menu user can change boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are five menu options Information Main Security Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 Press Esc while you are in any of the menu option...

Page 40: ...f the system Manufacturer Name This field displays the manufacturer of this system UUID Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE InsydeH20 Setup Utility Rev 3 5 F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setu...

Page 41: ...Enables disables the system boot from LAN remote server Option Enabled or Disabled F12 Boot Menu Enables disables Boot Menu during POST Option Enabled or Disabled D2D Recovery Enables disables D2D Recovery function The function allows the user to restore the system to factory defaults Option Enabled or Disabled SATA Mode Control the mode in which the SATA controller should operate Option AHCI Mode...

Page 42: ...e of parameters except the date and time N A Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters N A Set HDD Password Enter HDD Password N A Password on Boot Defines whether a password is required or not in ...

Page 43: ...to Set 4 If desired you can opt to enable the Password on Boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Supervisor Password box appears 2 Type the current password in the Enter Current Password field and pres...

Page 44: ...parameter 6 When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match...

Page 45: ...n the list or F6 to move it up the list Press Esc to escape the menu F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Boot priority order 1 IDEO WDC WD6400BEVT 22A0RT0 2 IDE1 PIONEER BD ROM BDCTD03RS 3 USB FDD 4 Network Boot LEGACY PCI DEVICE 5 USB HDD 6 USB CD DVD ROM Boot priority order 1 IDEO WDC WD6400BEVT 22A0RT0 2 IDE1 PIONEER BD ...

Page 46: ...t values for all Setup items Discard Changes Load previous values for all Setup items Save Changes Save setup data Item Specific Help Exit System Setup and save your changes to CMOS F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Exit Saving Ch...

Page 47: ...ry Diskette before you use the flash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the flash NOTE Please use the AC adaptor power supply when you run the flash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Follow the steps below to run the flash 1 Prepare a bootable...

Page 48: ...ice then press F5 to move it down the list or F6 to move it up the list Press Esc to escape the menu F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Boot priority order 1 IDEO WDC WD6400BEVT 22A0RT0 2 IDE1 PIONEER BD ROM BDCTD03RS 3 USB FDD 4 Network Boot LEGACY PCI DEVICE 5 USB HDD 6 USB CD DVD ROM Boot priority order 1 IDEO WDC WD640...

Page 49: ...he message Please do not remove AC Power Source displays NOTE If the AC power is not connected the following message displays Plug in the AC power to continue 5 Flash is complete when the message Flash programming complete displays ...

Page 50: ...40 Chapter 2 WinFlash Utility Perform the following steps to use the WinFlash Utility 1 Double click the WinFlash executable 2 Click OK to begin the update A progress screen displays ...

Page 51: ...r is displayed select the Enter Unlock Password option on the screen 2 An Encode key is generated for unlocking utilities Note down this key 3 Execute the UnlockHD EXE file to create the unlock code in DOS Mode using the format UnlockHD Encode code with the code noted in the previous step as follows UnlockHD 76943488 4 The command generates a password which can be used for unlocking the HDD Passwo...

Page 52: ...etal instrument to short the R334 point Cleaning BIOS Passwords To clean the User or Supervisor passwords perform the following steps 1 From a DOS prompt execute clnpwd exe 2 Press 1 or 2 to clean the desired password shown on the screen The onscreen message determines whether the function is successful or not ...

Page 53: ...nged without accessing the BIOS To use Boot Sequence Selector perform the following steps 1 Enter into DOS 2 Execute BS exe to display the usage screen 3 Select the desired boot sequence by entering the corresponding sequence For example enter BS 2 to change the boot sequence to HDD CD ROM LAN Floppy ...

Page 54: ...umber to eeprom max 22 characters dmitools wu xxxx Write uuid to eeprom dmitools wa xxxx Write asset tag to eeprom max 32 characters The following examples show the commands and the corresponding output information Read DMI Information from Memory Input dmitools r Output Manufacturer Type1 Offset04h Packard Bell Product Name Type1 Offset05h NV50A Serial Number Type1 Offset07h 01234567890123456789 ...

Page 55: ...Chapter 2 45 ...

Page 56: ...46 Chapter 2 ...

Page 57: ...ooting Disassembly Requirements To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mis...

Page 58: ...hat you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system NOTE Make sure you match the AC adapter with the correct model Yellow for UMA 65W and blue for discrete 90W 3 Place the system on a flat stable surface ...

Page 59: ...mbly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the mainboard you must first remove the keyboard then disassemble the inside assembly frame in that order Main Screw List Screw Quantity Part Number...

Page 60: ...eyboard you must first remove the switch board Screw List Step Screw Quantity Part No ODD Module M 2 5 8 1 86 R4F02 002 ODD Bracket M2 3 2 86 R4F02 007 3G Cover M2 5 8 1 86 R4F02 002 Lower Logic Door M2 5 8 2 86 R4F02 002 WLAN Module M2 3 1 86 R4F02 007 HDD Carrier M3 3 4 86 R4F02 005 Disconnect power and signal cables from system Remove Battery Turn off system and peripherals power Remove DIMMs R...

Page 61: ...irection shown 2 Slide and hold the battery release latch to the release position 1 then lift out the battery pack from the main unit 2 NOTE The battery has been highlighted with a yellow oval as shown in the above image Please detach the battery and follow local regulations for disposal 1 2 ...

Page 62: ...52 Chapter 3 Removing the SD Dummy Card 1 Push the SD dummy card all the way in to eject it 2 Pull it out from the slot ...

Page 63: ...Removing the Keyboard 1 Unlock the six 6 keyboard locks 2 Pry up the center of the keyboard and rotate it upward away from the upper cover 3 Turn the keyboard over on to the touchpad area to expose the FPC connector ...

Page 64: ...54 Chapter 3 4 Open the locking latch and disconnect the FPC from the mainboard 5 Lift the keyboard clear of the upper cover ...

Page 65: ...55 Removing the ODD Module 1 See Removing the Battery Pack on page 51 2 Remove the one 1 screw securing the ODD module 3 Pull the ODD module out from the chassis Step Size Quantity Screw Type ODD Module M2 5 8 1 ...

Page 66: ...emove the two 2 screws securing the ODD bracket and remove the ODD bracket from the ODD module 5 Remove the ODD bezel by prying the top edge away and clear of the module Step Size Quantity Screw Type ODD Bracket M2 3 2 ...

Page 67: ... Door 1 Remove two 2 screws from the logic lower door 2 Lift the door beginning from the inner edge as shown 3 Lift the door clear of the device exposing the HDD DIMM and WLAN modules Step Size Quantity Screw Type Logic Lower Door M2 5 8 2 ...

Page 68: ...8 Chapter 3 Removing the 3G Cover Discrete Only 1 Remove one 1 screw from the 3G cover 2 Lift the 3G cover from the right edge first then remove completely Step Size Quantity Screw Type 3G Cover M2 5 8 1 ...

Page 69: ... Module 1 See Removing the Logic Lower Door on page 57 2 Push out the release latches on both sides of the DIMM socket to release the DIMM module 3 Remove the DIMM module 4 Repeat steps 2 and 3 for the second DIMM module if present ...

Page 70: ...r on page 57 2 Disconnect the antenna cables from the WLAN module NOTE Cable placement is Black to the MAIN terminal and White to the AUX terminal 3 Move the antenna away and remove the one 1 screw to release the WLAN module Step Size Quantity Screw Type WLAN Module M2 3 1 ...

Page 71: ...Chapter 3 61 4 Detach the WLAN module from the WLAN socket ...

Page 72: ... plastic tweezers lift the pull tab from the chassis 3 Using the pull tab slide the HDD module in the direction of the arrow to disconnect the interface 4 Lift the HDD module clear of the HDD bay NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it ...

Page 73: ...Chapter 3 63 5 Remove the four 4 screws two each side securing the HDD to the carrier 6 Remove the HDD from the carrier Step Size Quantity Screw Type HDD Carrier M3 3 4 ...

Page 74: ...64 Chapter 3 Removing the RTC Battery UMA Only 1 See Removing the Logic Lower Door on page 57 2 Using plastic tweezers lift the RTC battery from mainboard connector ...

Page 75: ...y M2 5 5 3 86 R4F02 001 Thermal Module M1 98 3 4 86 R4F02 004 Thermal Module Discrete only M2 5 5 2 86 R4F02 001 LCD Module M2 5 8 4 86 R4F02 002 Remove Mainboard Remove Upper Cover Remove Power Board Remove External Modules before proceeding Remove Touchpad FFC Remove Speaker Module Remove CPU Remove Thermal Module Remove Bluetooth Module Remove Card Reader Board Discrete Only Remove USB Board Re...

Page 76: ...ly Process on page 50 2 Turn the computer over Remove the twelve 12 screws on the lower cover and four 4 screws from the battery bay NOTE The lower cover may vary depending on your model Step Size Quantity Screw Type Lower Cover M2 5 8 red callout 12 M2 3 green callout 4 ...

Page 77: ...Chapter 3 67 3 Turn the computer over and disconnect the following three 3 cables from the mainboard 4 Unlock and disconnect the power board FFC A A B C ...

Page 78: ... Disconnect the speaker cable B 6 Unlock and disconnect the touchpad FFC C NOTE Avoid pulling on cables directly to prevent damage to the connectors NOTE Use the pull tabs on FFCs whenever available to prevent damage ...

Page 79: ...s shown 8 Starting at the bottom right side of the cover pry apart the upper and lower covers as shown Work along the front edge of the casing to the left as shown then lift the upper cover clear of the lower cover Step Size Quantity Screw Type Upper Cover M2 5 5 7 ...

Page 80: ...ng the Speaker Module 1 See Removing the Upper Cover on page 66 2 Locate the speaker module on the upper cover as shown 3 Remove the speaker module cable from the cable guides 4 Lift the speaker module clear of the device ...

Page 81: ...l 1 See Removing the Upper Cover on page 66 2 Remove two 2 screws from the power board 3 Turn the upper cover over and remove the power board cable Pass the cable through the upper cover as shown 4 Lift the power board from the upper cover Step Size Quantity Screw Type Power Board M2 3 2 ...

Page 82: ...chpad board replace the entire upper cover 1 See Removing the Upper Cover on page 66 2 Remove the adhesive tape securing the touchpad FFC to the touchpad board 3 Lift the FFC to detach the adhesive securing the cable to the upper cover 4 Release the FFC locking latch and disconnect the touchpad FFC from the connector ...

Page 83: ...e Only 1 See Removing the Upper Cover on page 66 2 Remove both pieces of adhesive tape securing the FCC to the lower cover 3 Unlock the mainboard to card reader cable connector 4 Lift the FFC to detach the adhesive securing the cable to the lower cover ...

Page 84: ...74 Chapter 3 5 Remove one 1 screw from the card reader board 6 Lift the card reader board clear of the device Step Size Quantity Screw Type Card Reader Board M2 3 1 ...

Page 85: ...Cover on page 66 2 See Removing the Card Reader Board Discrete Only on page 73 NOTE This procedure is only necessary for discrete models only 3 Unlock the mainboard to USB cable connector 4 Lift the FFC to detach the adhesive securing the cable to the lower cover ...

Page 86: ...r 3 5 Remove one 1 screw from the USB board NOTE The location of the bluetooth module may vary depending on your model 6 Lift the USB board clear of the lower cover Step Size Quantity Screw Type USB Board M2 3 1 ...

Page 87: ...moving the Upper Cover on page 66 2 See Removing the USB Board on page 75 NOTE This procedure is only necessary for discrete models only 3 Pry the Bluetooth board from the adhesive 4 Disconnect the mainboard to Bluetooth cable Discrete UMA Discrete UMA ...

Page 88: ...78 Chapter 3 5 Lift the Bluetooth cable from the cable guides Discrete UMA ...

Page 89: ...hapter 3 79 Removing the ODD Connector Board UMA Only 1 See Removing the Upper Cover on page 66 2 Unlock and disconnect the ODD FFC from the mainboard 3 Lift the ODD connector board from the lower cover ...

Page 90: ...g the Mainboard 1 See Removing the Upper Cover on page 66 2 Disconnect the microphone cable from the mainboard 3 Disconnect the LVDS cable from the mainboard 4 Remove the LVDS cable and the DC IN cable from the cable guide ...

Page 91: ...ring screw from the mainboard CAUTION Do not remove the mainboard completely The mainboard is still connected to the chassis 6 To prevent damage lay the LCD panel flat and cover the panel as shown Discrete UMA Step Size Quantity Screw Type Mainboard M2 5 5 red callouts 1 UMA Only M2 5 5 green callouts 3 ...

Page 92: ...nd place it on a clean dust free surface CAUTION Do not use excessive force when turning the mainboard over as it is still connected to the chassis by the power cable 8 Disconnect the power cable 9 Remove the mainboard from the chassis and turn it over ...

Page 93: ...Chapter 3 83 10 Remove the adhesive tape from the Bluetooth cable 11 Disconnect the Bluetooth cable from mainboard ...

Page 94: ... securing screws in reverse numerical order from screw 4 to 1 from the thermal module In the discrete model remove two 2 additional screws in reverse numerical order from screw 6 to 5 Discrete UMA Discrete UMA Step Size Quantity Screw Type Thermal Module M1 98 3 red callouts 4 Discrete only M2 5 5 green callouts 2 1 2 3 4 1 2 3 4 ...

Page 95: ...e clear of the mainboard 5 Remove the adhesive tape securing the fan to the heatsink NOTE This procedure is only necessary for UMA models only 6 Remove the fan from the heatsink NOTE This procedure is only necessary for UMA models only Discrete UMA ...

Page 96: ... it is not installed 1 See Removing the Thermal Module on page 84 2 Using a flat bladed screw driver rotate the CPU locking screw 180 counter clockwise as shown 3 Lift the CPU clear of the socket as shown NOTE Circuit boards 10 cm have been highlighted with a yellow rectangle as shown in the previous image Please detach the Circuit board and follow local regulations for disposal ...

Page 97: ...Removing the Mainboard on page 80 2 Remove the adhesive tape securing the antennas to the lower cover 3 Free the microphone cable from the cable guides as shown 4 Free the black and white antenna cables from the cable guides as shown Discrete UMA ...

Page 98: ...moving the white antenna cable from the cable guides 6 Continue removing the black antenna cable from the cable guides 7 Remove four 4 screws from the LCD assembly Discrete UMA Step Size Quantity Screw Type LCD Assembly M2 5 8 4 ...

Page 99: ...Chapter 3 89 8 Remove the LCD assembly from the lower cover ...

Page 100: ...90 Chapter 3 Removing the DC IN Assembly 1 See Removing the LCD Assembly on page 87 2 Lift the DC IN cable from the lower cover 3 Lift the DC IN assembly from the lower cover ...

Page 101: ...F02 003 Inverter Board LCD Only M2 5 5 1 86 R4F02 001 LCD LED Panel M2 5 5 4 86 R4F02 001 LCD Brackets M2 3 6 86 R4F02 007 Remove LCD LED Panel Remove LCD Bezel Remove LVDS Cable Remove LCD Module from Main Unit before proceeding Remove LCD Brackets Remove Antennas Remove Camera Module Remove Inverter Board LCD Only Remove Microphone Cable ...

Page 102: ... the bottom edge of the bezel pry the bezel upwards and away from the panel Work along the side toward the top of the bezel prying the covers apart Continue along the top edge and down the other side to remove the bezel NOTE If necessary use a pry to lift up the outside edges of the bezel Step Size Quantity Screw Type LCD Bezel M2 5 6 2 ...

Page 103: ...ule 1 See Removing the LCD Bezel on page 92 2 Locate the camera module at the top of the LCD module and disconnect the camera cable 3 Lift the camera module from the adhesive on the LCD cover 4 Remove the camera module from the LCD cover ...

Page 104: ...g the LCD Bezel on page 92 2 Remove the adhesive tape securing the inverter board cable to the LCD cover 3 Remove one 1 screw from the inverter board 4 Disconnect the inverter board cable going to the LCD panel Step Size Quantity Screw Type Inverter Board M2 5 5 1 ...

Page 105: ...Chapter 3 95 5 Disconnect the inverter board cable going to the LVDS cable 6 Lift the inverter board from the LCD cover ...

Page 106: ...el 1 See Removing the LCD Bezel on page 92 2 Remove the four 4 securing screws from the LCD LED panel 3 Remove the cable from the cable guide 4 Lift the LCD LED Panel clear of the module Step Size Quantity Screw Type LCD LED Panel M2 5 5 4 ...

Page 107: ...kets 1 See Removing the LCD LED Panel on page 96 2 Remove the six 6 securing screws three on each side from the LCD brackets 3 Remove the LCD brackets by pulling away from the LCD panel Step Size Quantity Screw Type LCD Brackets M2 3 6 ...

Page 108: ...DS cable 1 See Removing the LCD LED Panel on page 96 2 Remove the LVDS cable from the back of the panel 3 Peel back the mylar securing the LVDS cable 4 Disconnect the LVDS cable and remove it from the panel LCD LED LCD LED LCD LED ...

Page 109: ...Cable 1 See Removing the LCD LED Panel on page 96 2 Remove the adhesive securing the microphone cable and antenna 3 Peel back the foil tabs and remove the microphone cable from the cable channel 4 Lift the microphone set clear of the panel ...

Page 110: ...100 Chapter 3 5 Lift the microphone set clear of the panel ...

Page 111: ...ntennas 1 See Removing the LCD LED Panel on page 96 2 Peel back the foil tabs securing the antenna to the LCD cover 3 Remove the cable from the cable guides 4 Using a flat plastic tool pry the antenna assembly clear of the device ...

Page 112: ...102 Chapter 3 5 Peel back the foil tabs securing the antenna to the LCD cover 6 Remove the white antenna from the cable guides 7 Using a flat plastic tool pry the antenna assembly clear of the device ...

Page 113: ... 3 103 LCD Module Reassembly Procedure Replacing the Antennas 1 Adhere the white antenna assembly to the LCD cover 2 Run the cable along the cable guides 3 Fold over the foil tabs to secure the cable in place ...

Page 114: ...104 Chapter 3 4 Adhere the black antenna assembly on the LCD cover 5 Run the cable along the cable channel 6 Fold over the foil tabs to secure the cable in place ...

Page 115: ...2 Run the cable along the cable channel IMPORTANT Ensure that the cable runs between the callouts to avoid trapping when the panel is replaced in the LCD module 3 Fold over the foil tabs and continue running the microphone cable along the cable channel indicated between the red callouts ...

Page 116: ...106 Chapter 3 4 Replace the adhesive tape securing the microphone cable and the antenna together ...

Page 117: ...Chapter 3 107 Replacing the LVDS Cable 1 Place the LVDS cable onto the back of the panel 2 Connect the LVDS cable to the panel 3 Replace the mylar to secure the LVDS cable LCD LED LCD LED LCD LED ...

Page 118: ...pter 3 Replacing the LCD Brackets 1 Replace the LCD brackets to the LCD panel 2 Replace the six 6 securing screws three on each side to the LCD panel brackets Step Size Quantity Screw Type LCD Brackets M2 3 6 ...

Page 119: ...g the LCD LED Panel 1 Place the LCD panel in the LCD cover 2 Run the cable along the guide in the LCD cover as shown 3 Replace the four 4 securing screws to the LCD panel Step Size Quantity Screw Type LCD LED Panel M2 5 5 4 ...

Page 120: ...nect the inverter board cable going to the LVDS cable 2 Connect the inverter board cable going to the LCD panel 3 Place the inverter board onto the LCD cover and replace one 1 screw from the inverter board Step Size Quantity Screw Type Inverter Board M2 5 5 1 ...

Page 121: ...Chapter 3 111 4 Replace the adhesive tape securing the inverter board cable to the LCD cover ...

Page 122: ...112 Chapter 3 Replacing the Camera Module 1 Place the camera module in the LCD cover 2 Connect the camera cable ...

Page 123: ...d press down until there are no gaps between the bezel and the LCD cover IMPORTANT Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel 2 Replace the two 2 screws and screw caps Step Size Quantity Screw Type LCD Bezel M2 5 6 2 ...

Page 124: ...114 Chapter 3 Main Module Reassembly Procedure Replacing the DC IN Assembly 1 Place the DC IN assembly into the lower cover 2 Place the DC IN cable into the lower cover as shown ...

Page 125: ...e LCD Assembly 1 Place the LCD assembly on the lower cover 2 Replace four 4 screws to secure the LCD assembly 3 Place the black antenna cable into the cable guides Step Size Quantity Screw Type LCD Assembly M2 5 8 4 Discrete UMA ...

Page 126: ... 4 Place the white antenna cable into the cable guides 5 Continue replacing the black and white antenna cables into the cable guides as shown 6 Place the microphone cable into the cable guides as shown Discrete UMA ...

Page 127: ...Chapter 3 117 7 Replace the adhesive tape to secure the antennas to the lower cover ...

Page 128: ...1 locator that must be positioned corresponding to the marker on the CPU socket 1 Place the CPU into the CPU socket as shown taking note of the Pin1 locator 2 Using a flat bladed screw driver rotate the CPU locking screw 180 clockwise to secure the CPU in place ...

Page 129: ...R HL Southbridge Laird T flex340 Laird T flex350 Eapus XR HL Northbridge Laird T flex740 Laird T flex350 1 Remove all traces of thermal grease from the CPU using a lint free cloth or cotton swab and Isopropyl Alcohol Acetone 1 or other approved cleaning agent 2 Apply a small amount of thermal grease to the centre of the CPU there is no need to spread the grease manually the force used during the i...

Page 130: ...e to secure the fan to the heatsink NOTE This procedure is only necessary for UMA models only 5 Align the screw holes on the thermal module and mainboard then replace the module Keep the module as level as possible to spread the thermal grease evenly Discrete UMA ...

Page 131: ... secure the thermal module in place In the discrete model replace two 2 additional screws in numerical order from screw 5 to 6 7 Connect the fan cable Discrete UMA Step Size Quantity Screw Type Thermal Module M1 98 3 red callouts 4 Discrete only M2 5 5 green callouts 2 Discrete UMA 1 2 3 4 1 2 3 4 ...

Page 132: ...hapter 3 Replacing the Mainboard 1 Connect the Bluetooth to mainboard cable 2 Apply the adhesive tape to secure the Bluetooth cable 3 Place the mainboard on a clean dust free surface Connect the power cable ...

Page 133: ... NOTE Ensure the I O ports are positioned correctly through the casing 5 UMA Replace the three 3 screws to secure the mainboard Discrete Replace the one 1 screw to secure the mainboard Discrete UMA Step Size Quantity Screw Type Mainboard M2 5 5 red callouts 1 UMA Only M2 5 5 green callouts 2 ...

Page 134: ...124 Chapter 3 6 Place the LVDS cable and the DC IN cable into the cable guide 7 Connect the LVDS cable to the mainboard 8 Connect the microphone cable to the mainboard ...

Page 135: ...Chapter 3 125 Replacing the ODD Connector Board UMA Only 1 Place the ODD connector board into the lower cover using the board pin 2 Connect the ODD FFC to the mainboard and lock the connector ...

Page 136: ...eplacing the Bluetooth Board 1 Place the Bluetooth cable into the cable guides 2 Connect the Bluetooth cable to the Bluetooth module 3 Place the Bluetooth board onto the adhesive Discrete UMA Discrete UMA Discrete UMA ...

Page 137: ...d 1 Place the USB board in the chassis NOTE The location of the bluetooth module may vary depending on your model 2 Secure the one 1 screw on the USB board 3 Adhere the FFC to the lower cover Step Size Quantity Screw Type USB Board M2 3 1 ...

Page 138: ...128 Chapter 3 4 Connect the USB cable to the mainboard and lock the connector ...

Page 139: ...cing the Card Reader Board Discrete Only 1 Place the card reader board in the device 2 Secure one 1 screw on the card reader board 3 Adhere the FFC to the lower cover Step Size Quantity Screw Type Card Reader Board M2 3 1 ...

Page 140: ...130 Chapter 3 4 Connect the card reader cable and lock the connector 5 Replace both pieces of adhesive tape to secure the FCC to the lower cover ...

Page 141: ...lacing the Touchpad FFC 1 Connect the touchpad FFC to the connector and lock the FFC locking latch 2 Gently press on the FFC to adhere the cable to the upper cover 3 Replace the adhesive tape to secure the touchpad FFC ...

Page 142: ...odel 1 Pass the cable through the upper cover as shown Turn the upper cover over and gently press down on the FFC to secure it to the upper cover 2 Place the power board onto the upper cover 3 Replace two 2 screws to secure the power board Step Size Quantity Screw Type Power Board M2 3 2 ...

Page 143: ...Chapter 3 133 Replacing the Speaker Module 1 Place the speaker module onto the upper cover 2 Place the speaker module cable into the cable guides as shown ...

Page 144: ...134 Chapter 3 Replacing the Upper Cover 1 Place the upper cover on the lower cover as shown ...

Page 145: ...Chapter 3 135 2 Connect the following three 3 cables to the mainboard 3 Connect and lock the power board FFC A A B C ...

Page 146: ...136 Chapter 3 4 Connect the speaker cable B 5 Connect and lock the touchpad FFC C ...

Page 147: ... computer over Replace the twelve 12 screws on the lower cover and four 4 screws in the battery bay NOTE The lower cover may vary depending on your model Step Size Quantity Screw Type Upper Cover M2 5 5 7 Step Size Quantity Screw Type Lower Cover M2 5 8 red callout 12 M2 3 green callout 4 ...

Page 148: ...138 Chapter 3 Replacing the RTC Battery UMA Only 1 Place the RTC battery into the mainboard connector ...

Page 149: ... the HDD Module 1 Place the HDD in the HDD carrier 2 Replace the four 4 screws two each side to secure the carrier 3 Insert the HDD module as indicated and lower it into place Step Size Quantity Screw Type HDD Carrier M3 3 4 ...

Page 150: ...140 Chapter 3 4 Slide the HDD module in the direction of the arrow to connect the interface ...

Page 151: ...nto the WLAN socket 2 Replace the one 1 screw to secure the module 3 Connect the two 2 antenna cables to the module NOTE The black cable connects to the upper terminal MAIN and the white cable to the lower terminal MAIN Step Size Quantity Screw Type WLAN Module M2 3 1 ...

Page 152: ...142 Chapter 3 Replacing the DIMM Modules 1 Insert the DIMM module in place 2 Press down to lock the DIMM module in place 3 Repeat steps for the second DIMM module if present ...

Page 153: ...r 3 143 Replacing the 3G Cover Discrete Only 1 Line up the left edge of the 3G cover with the device and lower into place 2 Replace one 1 screw on the 3G cover Step Size Quantity Screw Type 3G Cover M2 5 8 1 ...

Page 154: ...e Lower Logic Door 1 Replace the lower logic door by first lining up the bottom edge and lowering the door into place 2 Replace two 2 screws to secure the lower logic door Step Size Quantity Screw Type Logic Lower Door M2 5 8 2 ...

Page 155: ...e ODD Module 1 Press the bezel into the tray bottom edge first to secure it to the ODD module 2 Place the bracket on the ODD module 3 Secure the ODD bracket with the two 2 screws Step Size Quantity Screw Type ODD Bracket M2 3 2 ...

Page 156: ...146 Chapter 3 4 Push the ODD module into the ODD bay until it is flush with the casing 5 Replace the one 1 screw to secure the module Step Size Quantity Screw Type ODD Module M2 5 8 1 ...

Page 157: ...rd 1 Place the keyboard face down on the palm rest 2 Connect the keyboard FPC to the mainboard and close the locking latch to secure the cable in place 3 Replace the keyboard by first lining up the bottom edge Press down firmly to lock ...

Page 158: ...148 Chapter 3 Replacing the SD Dummy Card 1 Insert the SD dummy card into the slot as shown 2 Push until the card clicks into place and is flush with the casing ...

Page 159: ... Replacing the Battery 1 Slide and hold the battery release latch to the release position 1 insert the battery pack and press down 2 2 Slide the battery lock in the direction shown to secure the battery in place 1 2 ...

Page 160: ...150 Chapter 3 ...

Page 161: ...e by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 If the Issue is still not resolved see Online Support Information on page 207 Symptoms Verified Go To Power On Issue Page 152 No Display Issue Page 153 LCD Failure Page 155 Internal Keyboard Failure Page 155 Touchpad Failure Page 156 Internal Sp...

Page 162: ...y extension cables between the computer and the outlet 3 Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit see Thermal Unit Failure on page 162 and fan airways are free of obstructions 5 Remove all external and non essential hardware connected...

Page 163: ... power see Power On Issue on page 152 3 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see L...

Page 164: ...he Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary 6 Roll back the video driver to the previous version if updated 7 Remove and reinstall the video driver 8 Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other D...

Page 165: ...he following actions one at a time to correct the problem Do not replace a non defective FRUs Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 166: ... perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Internal Speaker Failure If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 167: ... Speaker Setup Follow the onscreen prompts to configure the speakers 8 Remove and recently installed hardware or software 9 Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 10 Reinstall the Operating System 11 If the Issue is still not resolved see Online Support Information on page...

Page 168: ...to locate and resolve issues with the computer i When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem 4 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 5 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device ...

Page 169: ...reaks up or jumps Optical drive not found or not active Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject Access failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem 1 Reboot the computer and retry the operation 2 Try an alternate disc 3 Navigate to Start Computer Check ...

Page 170: ... Movie fields select the desired player from the drop down menu 5 Check that the Regional Code is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Changes remaining reaches zero the region cannot be changed even Windows is reinstalled or the drive is moved to another computer a Navigate to Start Control Panel System and Maintenance System Device M...

Page 171: ...erboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced 4 Reseat the drive ensuring and all cables are connected correctly 5 Replace the ODD See Disassembly Process on page 49 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct the problem...

Page 172: ...ils perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Thermal Unit Failure If the Thermal Unit fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 173: ...e is not fixed repeat the preceding steps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the mouse driver to the previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that The device is properly installed There are no red Xs ...

Page 174: ...her a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 152 1 Power off the computer 2 Visually check them for d...

Page 175: ...O_PEICORE SEC 0A Enter Boot Firmware Volume Functionality Name Include PostCode h Phase Post Code Description PEI_SIO_INIT PEI 70 Super I O Initialization PEI_CPU_REG_INIT PEI 71 CPU Early Initialization PEI_CPU_AP_INIT PEI 72 Multi processor Early Initial PEI_CPU_HT_RESET PEI 73 HyperTransport Initialization PEI_PCIE_MMIO_INIT PEI 74 PCIE MMIO BAR Initialization PEI_NB_REG_INIT PEI 75 North Bridg...

Page 176: ...ARIABLE_INIT_FAIL DXE 4C Fail to initial Variable Service DXE_MTC_INIT DXE 4D MTC Initial DXE_CPU_INIT DXE 4E CPU Middle Initialization DXE_MP_CPU_INIT DXE 4F Multi processor MiddleInitialization DXE_SMBUS_INIT DXE 50 SMBUS Driver Initialization DXE_SMART_TIMER_INIT DXE 51 8259 Initialization DXE_PCRTC_INIT DXE 52 RTC Initialization DXE_RELOCATE_SMBASE DXE 56 Relocate SMM BASE DXE_FIRST_SMI DXE 57...

Page 177: ..._BOOT_OPTION BDS 27 Get boot device information BDS_END_OF_BOOT_SELECTION BDS 28 End of boot selection BDS_ENTER_SETUP BDS 29 Enter Setup Menu BDS_ENTER_BOOT_MANAGER BDS 2A Enter Boot manager BDS_BOOT_DEVICE_SELECT BDS 2B Try to boot system to OS BDS_EFI64_SHADOW_ALL_LEGACY_RO M BDS 2C Shadow Misc Option ROM BDS_ACPI_S3SAVE BDS 2D Save S3 resume required data in RAM BDS_READY_TO_BOOT_EVENT BDS 2E ...

Page 178: ... Flash device in SMM SMM_SMM_PLATFORM_INIT SMM 0xA2 SMM service initial SMM_ACPI_ENABLE_START SMM 0xA6 OS call ACPI enable function SMM_ACPI_ENABLE_END SMM 0xA7 ACPI enable function complete SMM_S1_SLEEP_CALLBACK SMM 0xA1 Enter S1 SMM_S3_SLEEP_CALLBACK SMM 0xA3 Enter S3 SMM_S4_SLEEP_CALLBACK SMM 0xA4 Enter S4 SMM_S5_SLEEP_CALLBACK SMM 0xA5 Enter S5 SMM_ACPI_DISABLE_START SMM 0xA8 OS call ACPI disa...

Page 179: ...r Board FFC Connector JSPK2 Left Speaker Connector JLED2 Power board FFC Connector JSPK1 Right Speaker Connector JP1 Internal MIC Connector JKB1 Keyboard Connector SW2 SW3 Left button Right button JTP1 Touch pad FFC Connector LED1 LED3 Power State Indicator JUSB2 Power USB Board FFC Connector LED2 LED4 Battery Charging Indicator Chapter 5 ...

Page 180: ...1 DC IN jack JBT1 Bluetooth connector JDIMM1 JDIMM2 DDR3 memory socket JHDD1 SATAHDD connector JCRT1 External CRT connector JODD1 SATAODD connector JRJ45 RJ45 LAN JFAN1 FAN connector JHDMI1 HDMI connector JCPU1 CPU socket JMINI1 WLAN connector U3 NB RS880M JUSB1 USB connector U5 VGA JMIC1 External microphone connector U41 PCH ...

Page 181: ... connector JSPK2 Left Speaker connector JLED1 Powerboard FFC connector JSPK1 Right Speaker connector JMIC2 Internal MIC connector JKB1 Keyboard connector SW1 SW2 Left button Right button JTP1 Touch pad FFC connector LED1 LED2 Power State Indicator JUSB2 USB Board FFC connector LED3 LED4 Battery Charging Indicator ...

Page 182: ...PJP1 DC IN jack JBT1 BT with cable connector JDIMM1 JDIMM2 DDR3 memory socket JHDD1 SATA HDD connector JCRT1 D Sub connector JODD1 SATA ODD connector JRJ45 RJ45 of GLAN JFAN1 FAN connector JHDMI1 HDMI connector JCPU1 CPU socket JMINI1 WLAN connector U3 NB JUSB1 USB connector U20 SB JMIC1 External microphone connector ...

Page 183: ... Board Discrete Item Description Item Description LED1 ON OFF LED LED9 N A LED2 ON OFF LED LED10 WLAN LED LED3 N A LED11 N A LED4 MEDIA LED LED12 N A LED5 N A SW1 Power BTN LED6 N A SW2 N A LED7 WWAN LED SW3 N A LED8 N A ...

Page 184: ...wer Board UMA Item Description Item Description LED1 ON OFF LED LED9 N A LED2 ON OFF LED LED10 WLAN LED LED3 N A LED11 N A LED4 MEDIA LED LED12 N A LED5 N A SW1 Power BTN LED6 N A SW2 N A LED7 WWAN LED SW3 N A LED8 N A ...

Page 185: ...Chapter 5 175 USB B Board Card Reader Board Discrete only Item Description JUSB1 JUSB2 USB Connector Item Description 1 Card reader PCB 2 Card reader connector 1 2 ...

Page 186: ...ce it is necessary to bypass the password check users need to short the HW Gap to clear the password by the following steps 1 Power Off the system and remove HDD AC and Battery from the machine 2 Disconnect the RTC Battery cable and locate the R334 jumper 3 Use an electric conductivity tool to short the two points of the HW Gap 4 Plug in AC keeping the HW Gap shorted Press Power Button until BIOS ...

Page 187: ...force the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery from USB Storage Before doing this prepare the Crisis USB key The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below 1 Format the USB storage disk using the Fast Format option 2 Save ROM file file name BIOS FD to the root directory of USB...

Page 188: ...178 Chapter 5 ...

Page 189: ...ver reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to ...

Page 190: ...cription Acer Part No 1 Upper Cover 60 BQ502 001 6 HDD Door 42 R5202 001 2 Mainboard MB R4602 001 7 ODD Board 55 R4F02 003 3 Thermal Module 60 R5202 003 8 3G Door 42 R5202 002 4 USB Board 55 R5202 003 9 3G Door Discrete only 42 R5202 002 5 Card Reader Board 55 R5202 002 1 2 3 4 5 6 7 8 9 ...

Page 191: ...Chapter 6 181 Upper Assembly No Description Acer Part No 1 Powerboard 55 R4F02 001 2 Touchpad FFC 50 R4F02 003 3 Upper Cover 60 BQ502 001 4 Speaker 23 R4F02 003 1 2 3 4 ...

Page 192: ...art No 1 LCD Bezel 60 BQ502 004 2 LCD Panel LK 1560D 013 3 LVDS cable w o camera 50 R4F02 008 4 LCD Brackets 33 R4F02 003 5 Camera 57 R4F02 001 6 LVDS cable w camera 50 R4F02 007 7 Inverter Board 19 R4F02 001 8 LCD Cover 60 BQ502 002 1 2 3 4 5 6 7 8 ...

Page 193: ...No Description Acer Part No 1 LED Bezel 60 WSG02 003 2 LED Panel LK 15606 009 3 LVDS cable w o camera 50 R4F02 010 4 LED Brackets 33 R4F02 004 5 Camera 57 R4F02 001 6 LVDS cable 50 R4F02 009 7 LED Cover 60 WSG02 002 1 2 3 4 5 6 7 ...

Page 194: ...E HP A0904A3 B1LF LV5 LED LF AP 0900A 005 BATTERY BATTERY SANYO AS10D LI ION 3S2P SANYO 6 CELL 4400MAH MAIN COMMON ID AS10D31 BT 00603 111 BATTERY SONY AS10D LI ION 3S2P SONY 6 CELL 4400MAH MAIN COMMON ID AS10D41 BT 00604 049 BATTERY PANASONIC AS10D LI ION 3S2P PANASONIC 6 CELL 4400MAH MAIN COMMON ID AS10D51 BT 00605 062 BATTERY SAMSUNG AS10D LI ION 3S2P SAMSUNG 6 CELL 4400MAH MAIN COMMON ID AS10D...

Page 195: ... HM WN6603AH NI 23600 073 LITEON WIRELESS LAN REALTEK 8192SE BGN WN6603LH 2X2 BGN NI 23600 065 FOXCONN WIRELESS LAN ATHEROS HB97 2X2 BGN HM NI 23600 072 FOXCONN WIRELSS LAN ATHEROS HB95BG HM T77H121 10 NI 23600 077 FOXCONN WIRELESS LAN BROADCOM 4312H BG HM NI 23600 053 CABLE BLUE TOOTH CABLE 8PIN 50 R4F02 001 BLUE TOOTH CABLE 6PIN 50 R4F02 002 TP FFC 50 R4F02 003 DC IN CABLE 65W 50 R4F02 004 DC IN...

Page 196: ... ISRAEL 3 PIN 27 TAVV5 012 POWER CORD INDIA 3 PIN 27 TAVV5 013 POWER CORD TWN 3 PIN 27 TAVV5 014 POWER CORD ARGENTINA 3 PIN 27 APV02 001 POWER CORD 3 PIN BRAZIL 27 SAD02 001 CASE COVER BRACKET ASSEMBLY UPPER CASE ASSY INCL TP UMA BLACK 60 BQ502 001 UPPER CASE ASSY INCL TP DIS BLACK 60 BQH02 001 UPPER CASE ASSY INCL TP UMA RED 60 BQ702 003 UPPER CASE ASSY INCL TP DIS RED 60 BQG02 001 LOWER CASE UMA...

Page 197: ...ANTHER B SATA LF F W C60F DISK IMBALANCE CRITERIA 0 014G CM KH 16007 026 HDD SEAGATE 2 5 5400RPM 250GB ST9250315AS 9HH132 189 WYATT WITH NEW PCB SATA 8MB LF F W 0001SDM1 KH 25001 019 HDD TOSHIBA 2 5 5400RPM 250GB MK2565GSX CAPRICORN BS 320G P SATA 8MB LF F W GJ002J KH 25004 005 HDD HGST 2 5 5400RPM 250GB HTS545025B9A300 PANTHER B SATA LF F W C60F DISK IMBALANCE CRITERIA 0 014G CM KH 25007 016 HDD ...

Page 198: ...nal 17 Standard 103KS Black Arabic Texture KB I170G 172 Keyboard GATEWAY AC7T_G10B AC7T Internal 17 Standard 103KS Black Chinese Texture KB I170G 176 Keyboard GATEWAY AC7T_G10B AC7T Internal 17 Standard 103KS Black Russian Texture KB I170G 189 Keyboard GATEWAY AC7T_G10B AC7T Internal 17 Standard 103KS Black US International w Hebrew Texture KB I170G 198 Keyboard GATEWAY AC7T_G10B AC7T Internal 17 ...

Page 199: ...Standard 104KS Black FR Arabic Texture KB I170G 178 Keyboard GATEWAY AC7T_G10B AC7T Internal 17 Standard 104KS Black Nordic Texture KB I170G 186 Keyboard GATEWAY AC7T_G10B AC7T Internal 17 Standard 104KS Black SLO CRO Texture KB I170G 190 Keyboard GATEWAY AC7T_G10B AC7T Internal 17 Standard 104KS Black CZ SK Texture KB I170G 175 Keyboard GATEWAY AC7T_G10B AC7T Internal 17 Standard 104KS Black Braz...

Page 200: ...LTI DRIVE 12 7MM TRAY DL 8X AD 7585H LF W O BEZEL SATA HF WINDOWS 7 KU 0080E 027 ODD HLDS SUPER MULTI DRIVE 12 7MM TRAY DL 8X GT32N R5 2 LF W O BEZEL SATA WITH RENESAS SOLUTION PCC LD HF WINDOWS 7 KU 0080D 055 ODD BRACKET 33 R4F02 002 ODD BEZEL SM 42 R4F02 002 LCD ASSY LCD MODULE 15 6 W WXGA GLARE W ANTENNA 2 CCD 1 3M BLACK PB 6M BQ502 001 LCD COVER IMR BLACK PB 60 BQ502 002 LCD BEZEL FOR W CMOS P...

Page 201: ...G 15 6 W WXGA GLARE LTN156AT01 A01 LF 220NIT 8MS 600 1 LK 15606 001 CCFL LCD LPL 15 6 W WXGA GLARE LP156WH1 TLC1 LF 220NIT 16MS 400 1 LK 15608 013 LCD ASSY LCD MODULE 15 6 W WXGA GLARE W ANTENNA 2 CCD 1 3M RED PB 6M BQ702 001 LCD COVER IMR RED PB 60 BQ702 001 LCD BEZEL FOR W CMOS PB 60 BQ502 004 ANTENNA WLAN MAIN 50 R4F02 005 ANTENNA WLAN AUX 50 R4F02 006 LCD CABLE FOR W CMOS 50 R4F02 007 Category...

Page 202: ... LF 220NIT 8MS 600 1 LK 15606 001 CCFL LCD LPL 15 6 W WXGA GLARE LP156WH1 TLC1 LF 220NIT 16MS 400 1 LK 15608 013 LCD ASSY LCD MODULE 15 6 W WXGA GLARE W ANTENNA 2 CCD 1 3M BLACK GTW 6M WSG02 001 LCD COVER IMR BLACK GW 60 WSG02 001 LCD BEZEL FOR W CMOS GW 60 WSG02 003 ANTENNA WLAN MAIN 50 R4F02 005 ANTENNA WLAN AUX 50 R4F02 006 LCD CABLE FOR W CMOS 50 R4F02 007 LCD BRACKET R L 33 R4F02 003 Category...

Page 203: ...FL LCD LPL 15 6 W WXGA GLARE LP156WH1 TLC1 LF 220NIT 16MS 400 1 LK 15608 013 LCD ASSY LCD MODULE 15 6 W WXGA GLARE W ANTENNA 2 CCD 1 3M RED GTW 6M WSX02 001 LCD COVER IMR RED GW 60 WSX02 001 LCD BEZEL FOR W CMOS GW 60 WSG02 003 ANTENNA WLAN MAIN 50 R4F02 005 ANTENNA WLAN AUX 50 R4F02 006 LCD CABLE FOR W CMOS 50 R4F02 007 LCD BRACKET R L 33 R4F02 003 CAMERA 1 3M 57 R4F02 001 INVERTER 19 R4F02 001 C...

Page 204: ...00 1 LK 15608 013 LCD ASSY LED LCD MODULE 15 6 W WXGA GLARE W ANTENNA 2 CCD 1 3M BLACK PB 6M BQ502 003 LED LCD COVER IMR BLACK PB 60 BQ502 003 LCD BEZEL FOR W CMOS PB 60 BQ502 004 ANTENNA WLAN MAIN 50 R4F02 005 ANTENNA WLAN AUX 50 R4F02 006 LED CABLE FOR W CMOS 50 R4F02 009 LED BRACKET R L 33 R4F02 004 CAMERA 1 3M 57 R4F02 001 LED LCD SAMSUNG 15 6 W WXGA GLARE LTN156AT02 A04 LF 220NIT 8MS 500 1 LK...

Page 205: ...RE LP156WH2 TLEA LF 220NIT 16MS 500 1 COLOR ENGINE LK 15608 011 LED LCD CPT 15 6 W WXGA GLARE CLAA156WB11A LF 220NIT 8MS 600 1 LK 1560A 004 LCD ASSY LED LCD MODULE 15 6 W WXGA GLARE W ANTENNA 2 CCD 1 3M RED PB 6M BQ702 003 LED LCD COVER IMR RED PB 60 BQ702 002 LCD BEZEL FOR W CMOS PB 60 BQ502 004 ANTENNA WLAN MAIN 50 R4F02 005 ANTENNA WLAN AUX 50 R4F02 006 LED CABLE FOR W CMOS 50 R4F02 009 LED BRA...

Page 206: ... 8MS 650 1 LK 1560D 010 LED LCD LPL 15 6 W WXGA GLARE LP156WH2 TLEA LF 220NIT 16MS 500 1 COLOR ENGINE LK 15608 011 LED LCD CPT 15 6 W WXGA GLARE CLAA156WB11A LF 220NIT 8MS 600 1 LK 1560A 004 LCD ASSY LED LCD MODULE 15 6 W WXGA GLARE W ANTENNA 2 CCD 1 3M BLACK GTW 6M WSG02 003 LED LCD COVER IMR BLACK GW 60 WSG02 002 LCD BEZEL FOR W CMOS GW 60 WSG02 003 ANTENNA WLAN MAIN 50 R4F02 005 ANTENNA WLAN AU...

Page 207: ...GA GLARE N156B6 L0B LF 220NIT 8MS 650 1 LK 1560D 010 LED LCD LPL 15 6 W WXGA GLARE LP156WH2 TLEA LF 220NIT 16MS 500 1 COLOR ENGINE LK 15608 011 LED LCD CPT 15 6 W WXGA GLARE CLAA156WB11A LF 220NIT 8MS 600 1 LK 1560A 004 LCD ASSY LED LCD MODULE 15 6 W WXGA GLARE W ANTENNA 2 CCD 1 3M RED GTW 6M WSX02 003 LED LCD COVER IMR RED GW 60 WSX02 002 LCD BEZEL FOR W CMOS GW 60 WSG02 003 ANTENNA WLAN MAIN 50 ...

Page 208: ...CD CMO 15 6 W WXGA GLARE N156B6 L0B LF 220NIT 8MS 650 1 LK 1560D 010 LED LCD LPL 15 6 W WXGA GLARE LP156WH2 TLEA LF 220NIT 16MS 500 1 COLOR ENGINE LK 15608 011 LED LCD CPT 15 6 W WXGA GLARE CLAA156WB11A LF 220NIT 8MS 600 1 LK 1560A 004 LCD ASSY LCD MODULE 15 6 W WXGA GLARE W ANTENNA 2 W O CCD BLACK PB 6M BQ502 002 LCD COVER IMR BLACK PB 60 BQ502 002 LCD BEZEL FOR W O CMOS PB 60 WSG02 004 ANTENNA W...

Page 209: ...K 15606 001 CCFL LCD LPL 15 6 W WXGA GLARE LP156WH1 TLC1 LF 220NIT 16MS 400 1 LK 15608 013 LCD ASSY LCD MODULE 15 6 W WXGA GLARE W ANTENNA 2 W O CCD RED PB 6M BQ702 002 LCD COVER IMR RED PB 60 BQ702 001 LCD BEZEL FOR W O CMOS PB 60 WSG02 004 ANTENNA WLAN MAIN 50 R4F02 005 ANTENNA WLAN AUX 50 R4F02 006 LCD CABLE FOR W O CMOS 50 R4F02 008 LCD BRACKET R L 33 R4F02 003 INVERTER 19 R4F02 001 Category D...

Page 210: ...CK GTW 6M WSG02 002 LCD COVER IMR BLACK GW 60 WSG02 001 LCD BEZEL FOR W O CMOS GW 60 WSG02 005 ANTENNA WLAN MAIN 50 R4F02 005 ANTENNA WLAN AUX 50 R4F02 006 LCD CABLE FOR W O CMOS 50 R4F02 008 LCD BRACKET R L 33 R4F02 003 INVERTER 19 R4F02 001 CCFL LCD CMO 15 6 W WXGA GLARE N156B3 L0B LF 200NIT 10MS 500 1 LOW COST LK 1560D 013 CCFL LCD SAMSUNG 15 6 W WXGA GLARE LTN156AT01 A01 LF 220NIT 8MS 600 1 LK...

Page 211: ... ANTENNA WLAN AUX 50 R4F02 006 LCD CABLE FOR W O CMOS 50 R4F02 008 LCD BRACKET R L 33 R4F02 003 INVERTER 19 R4F02 001 CCFL LCD CMO 15 6 W WXGA GLARE N156B3 L0B LF 200NIT 10MS 500 1 LOW COST LK 1560D 013 CCFL LCD SAMSUNG 15 6 W WXGA GLARE LTN156AT01 A01 LF 220NIT 8MS 600 1 LK 15606 001 CCFL LCD LPL 15 6 W WXGA GLARE LP156WH1 TLC1 LF 220NIT 16MS 400 1 LK 15608 013 Category Description Acer Part No ...

Page 212: ...SAMSUNG 15 6 W WXGA GLARE LTN156AT02 A04 LF 220NIT 8MS 500 1 LK 15606 009 LED LCD BOE 15 6 W WXGA GLARE HT156WXB 500 LF 220NIT 8MS 500 1 LK 1560E 004 LED LCD AUO 15 6 W WXGA GLARE B156XW02 V2 LF 200NIT 8MS 500 1 POWER SAVING LK 15605 010 LED LCD CMO 15 6 W WXGA GLARE N156B6 L0B LF 220NIT 8MS 650 1 LK 1560D 010 LED LCD LPL 15 6 W WXGA GLARE LP156WH2 TLEA LF 220NIT 16MS 500 1 COLOR ENGINE LK 15608 0...

Page 213: ...MSUNG 15 6 W WXGA GLARE LTN156AT02 A04 LF 220NIT 8MS 500 1 LK 15606 009 LED LCD BOE 15 6 W WXGA GLARE HT156WXB 500 LF 220NIT 8MS 500 1 LK 1560E 004 LED LCD AUO 15 6 W WXGA GLARE B156XW02 V2 LF 200NIT 8MS 500 1 POWER SAVING LK 15605 010 LED LCD CMO 15 6 W WXGA GLARE N156B6 L0B LF 220NIT 8MS 650 1 LK 1560D 010 LED LCD LPL 15 6 W WXGA GLARE LP156WH2 TLEA LF 220NIT 16MS 500 1 COLOR ENGINE LK 15608 011...

Page 214: ... SAMSUNG 15 6 W WXGA GLARE LTN156AT02 A04 LF 220NIT 8MS 500 1 LK 15606 009 LED LCD BOE 15 6 W WXGA GLARE HT156WXB 500 LF 220NIT 8MS 500 1 LK 1560E 004 LED LCD AUO 15 6 W WXGA GLARE B156XW02 V2 LF 200NIT 8MS 500 1 POWER SAVING LK 15605 010 LED LCD CMO 15 6 W WXGA GLARE N156B6 L0B LF 220NIT 8MS 650 1 LK 1560D 010 LED LCD LPL 15 6 W WXGA GLARE LP156WH2 TLEA LF 220NIT 16MS 500 1 COLOR ENGINE LK 15608 ...

Page 215: ...AMSUNG 15 6 W WXGA GLARE LTN156AT02 A04 LF 220NIT 8MS 500 1 LK 15606 009 LED LCD BOE 15 6 W WXGA GLARE HT156WXB 500 LF 220NIT 8MS 500 1 LK 1560E 004 LED LCD AUO 15 6 W WXGA GLARE B156XW02 V2 LF 200NIT 8MS 500 1 POWER SAVING LK 15605 010 LED LCD CMO 15 6 W WXGA GLARE N156B6 L0B LF 220NIT 8MS 650 1 LK 1560D 010 LED LCD LPL 15 6 W WXGA GLARE LP156WH2 TLEA LF 220NIT 16MS 500 1 COLOR ENGINE LK 15608 01...

Page 216: ... LF 128 8 0 065UM KN 2GB09 009 MEMORY MICRON SO DIMM DDRIII 1333 2GB MT8JSF25664HZ 1G4D1 LF 256 8 0 055UM KN 2GB04 017 MEMORY HYNIX SO DIMM DDRIII 1333 2GB HMT125S6TFR8C H9 LF 128 8 0 055UM KN 2GB0G 016 MEMORY HYNIX SO DIMM DDRIII 1333 2GB HMT325S6BFR8C H9 LF 256 8 46NM KN 2GB0G 018 MEMORY SAMSUNG SO DIMM DDRIII 1333 2GB M471B5673FH0 CH9 LF 128 8 46NM KN 2GB0B 023 MEMORY SAMSUNG SO DIMM DDRIII 133...

Page 217: ... FAN 60 R4S02 001 THERMAL MODULE MADISON W FAN 60 R4302 001 FAN UMA 23 R4402 001 SPEAKER MIC SET UMA 23 R4F02 002 MIC SET DIS 23 R5202 001 SPEAKER L 23 R4F02 003 MISCELLANEOUS LCD SCREW PAD 47 R4F02 001 Category Description Acer Part No ...

Page 218: ...3 86 R4F02 001 SCREW SCREW 2 45D 8 0L K 5 5D 0 8T ZK NL 86 R4F02 002 SCREW SCREW 2 5D 6L K 5 5D NI NL 86 R4F02 003 SCREW SCREW 1 98D 3 0L K 4 6D 0 8T ZK NL 86 R4F02 004 SCREW SCREW 3 0D 3 0L K 4 9D NI 86 R4F02 005 SCREW SCREW 2 5D 3 2L K 6D NI 86 R4F02 006 SCREW SCREW 2 0D 3L K 3 5D ZK NL 86 R4F02 007 ...

Page 219: ...Chapter 6 209 ...

Page 220: ... 320 6L2 2 2R CBFL_bgn_1 3C_AUk_DE43 EASYNOTE_TK81 RB 001GE ENTK81_UMA Ckk_3 ENTK81 P343G32Mnkk EMEA Belgium LX BQB 02 007 ENTK81 P343G32Mnkk W7HP64BTBE1 UMACkk_3 2G 1G 320 6L2 2 2R CBFL_bgn_1 3C_AUk_ENT1 EASYNOTE_TK81 RB 007BE ENTK81_UMA Ckk_3 ENTK81 P323G50Mnkk EMEA Nordic LX BQB 02 006 ENTK81 P323G50Mnkk W7HP64BTND1 UMACkk_3 2G 1G 500_L 6L2 2 2R CB_bgn_1 3C_AUk_ENU3 EASYNOTE_TK81 RB 533NCD ENTK...

Page 221: ...3 ENTK83 P323G50Mnrr EMEA Nordic LX BQD 02 001 ENTK83 P323G50Mnrr W7HP64BTND1 UMACrr_3 2G 1G 500_L 6L2 2 2R CB_bgn_1 3C_AUr_ENU3 EASYNOTE_TK83 RB 533NCD ENTK83_UMA Crr_3 ENTK83 P344G32Mnrr WW WW S2 BQD 02 001 ENTK83 P344G32Mnrr W7HP64BSWW2 UMACrr_3 2 2G 320 BT 6L2 2 2R CB_bgn_1 3C_AUr_EN11 ENTK83_UMA Crr_3 Model RO Country CPU LCD VGA Chip Memory 1 ENTK81 P324G50Mnkk EMEA Spain AAP320 N15 6WXGAG U...

Page 222: ... 4KS NSM8XS NIS ENTK81 P324G32Mnkk EMEA Germany SO2GBIII10 N320GB5 4KS NSM8XS NIS ENTK81 P343G32Mnkk EMEA Belgium SO1GBIII10 N320GB5 4KS NSM8XS NIS ENTK81 P323G50Mnkk EMEA Nordic SO1GBIII10 N500GB5 4KS NSM8XS NIS ENTK81 142G25Mnkk EMEA Hungary N N250GB5 4KS NSM8XS NIS ENTK81 P323G32Mnkk EMEA Hungary SO1GBIII10 N320GB5 4KS_4K NSM8XS NIS ENTK81 P343G32Mnkk EMEA France SO1GBIII10 N320GB5 4KS_4K NSM8X...

Page 223: ...NTK81 142G25Mnkk EMEA Hungary 2 in 1 card reader 3rd WiFi 2x2 BGN N ENTK81 P323G32Mnkk EMEA Hungary 2 in 1 card reader 3rd WiFi 2x2 BGN N ENTK81 P343G32Mnkk EMEA France 2 in 1 card reader 3rd WiFi 2x2 BGN N ENTK81 P343G50Mnkk EMEA France 2 in 1 card reader 3rd WiFi 2x2 BGN N ENTK81 P342G32Mnkk EMEA France 2 in 1 card reader 3rd WiFi 2x2 BGN N ENTK81 N854G32Mnkk WW WW 2 in 1 card reader 3rd WiFi 2x...

Page 224: ...n_1 3C_AUk_ENT1 EASYNOTE_TK81 SB 015BE ENTK81_PAR K_XT512Ckk_ 3V3 ENTK81 P324G50Mnkk EMEA Nordic LX BQC 02 004 ENTK81 P324G50Mnkk W7HP64BTND1 PARK_XT512Ckk_3V3 2 2G 500_L 6L2 2 2R CB_bgn_1 3C_AUk_ENU3 EASYNOTE_TK81 RB 530NC ENTK81_PAR K_XT512Ckk_ 3V3 ENTK81 P324G32Mnkk EMEA Nordic LX BQC 02 003 ENTK81 P324G32Mnkk W7HP64BTND1 PARK_XT512Ckk_3V3 2 2G 320 6L2 2 2R CB_bgn_1 3C_AUk_ENU3 EASYNOTE_TK81 SB...

Page 225: ...Crr_3V3 2 2G 320 BT 6L2 2 2R CB_bgn_1 3C_AUr_EN11 ENTK83_PAR K_XT512Crr_ 3V3 Model RO Country CPU LCD VGA Chip VRAM 1 ENTK81 P324G50Mnkk EMEA Nordic AAP320 N15 6WXGAG MADISON _PRO 1G DDR3 64 16 8 ENTK81 N354G32Mnkk WW WW AAN350 NLED15 6WXGAG MADISON _PRO 1G DDR3 64 16 8 ENTK81 P324G32Mnkk EMEA Germany AAP320 NLED15 6WXGAG PARK_XT 512M DDR3 64 16 4 ENTK81 P344G50Mnkk EMEA Belgium AAP340 NLED15 6WXG...

Page 226: ...EA Germany SO2GBIII10 SO1GBIII10 N320GB5 4KS_4K NSM8XS ENTK81 N854G32Mnkk WW WW SO2GBIII10 SO2GBIII10 N320GB5 4KS_4K NSM8XS ENTK83 N354G32Mnrr WW WW SO2GBIII10 SO2GBIII10 N320GB5 4KS_4K NSM8XS ENTK83 P324G32Mnrr EMEA Spain SO2GBIII10 SO2GBIII10 N320GB5 4KS_4K NSM8XS ENTK83 P324G50Mnrr EMEA Nordic SO2GBIII10 SO2GBIII10 N500GB5 4KS NSM8XS ENTK83 P343G32Mnrr EMEA Germany SO2GBIII10 SO1GBIII10 N320GB5...

Page 227: ...BGN N ENTK83 N354G32Mnrr WW WW NIS 2 in 1 card reader 3rd WiFi 2x2 BGN N ENTK83 P324G32Mnrr EMEA Spain NIS 2 in 1 card reader 3rd WiFi 2x2 BGN N ENTK83 P324G50Mnrr EMEA Nordic NIS 2 in 1 card reader 3rd WiFi 2x2 BGN N ENTK83 P343G32Mnrr EMEA Germany NIS 2 in 1 card reader 3rd WiFi 2x2 BGN N ENTK83 N854G32Mnrr WW WW NIS 2 in 1 card reader 3rd WiFi 2x2 BGN BT 3 0 Model RO Country Extra SW1 Card Read...

Page 228: ...Appendix A 200 ...

Page 229: ...system functions are tested under Windows 7 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Packard Bell ENTK81 Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B ...

Page 230: ...Ah Main COMMON ID AS10D56 BT 00405 013 SANYO 6CELL2 2 Battery SANYO AS10D Li Ion 3S2P SANYO 6 cell 4400mAh Main COMMON ID AS10D31 BT 00603 111 SONY 6CELL2 2 Battery SONY AS10D Li Ion 3S2P SONY 6 cell 4400mAh Main COMMON ID AS10D41 BT 00604 049 PANASONIC 6CELL2 2 Battery PANASONIC AS10D Li Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID AS10D51 BT 00605 062 SAMSUNG 6CELL2 2 Battery SAMSUNG AS10D L...

Page 231: ...F F W C60F Disk imbalance criteria 0 014g cm KH 16007 026 SEAGATE N250GB5 4KS HDD SEAGATE 2 5 5400rpm 250GB ST9250315AS 9HH132 189 Wyatt with new pcb SATA 8MB LF F W 0001SDM1 KH 25001 019 TOSHIBA N250GB5 4KS HDD TOSHIBA 2 5 5400rpm 250GB MK2565GSX Capricorn BS 320G P SATA 8MB LF F W GJ002J KH 25004 005 HGST N250GB5 4KS HDD HGST 2 5 5400rpm 250GB HTS545025B9A300 Panther B SATA LF F W C60F Disk imba...

Page 232: ...WXGAG CCFL LCD AUO 15 6 W WXGA Glare B156XW01 V2 LF 220nit 8ms 500 1 LK 15605 014 SAMSUNG N15 6WXGAG CCFL LCD SAMSUNG 15 6 W WXGA Glare LTN156AT01 A01 LF 220nit 8ms 600 1 LK 15606 001 LPL N15 6WXGAG CCFL LCD LPL 15 6 W WXGA Glare LP156WH1 TLC1 LF 220nit 16ms 400 1 LK 15608 013 CMO N15 6WXGAG CCFL LCD CMO 15 6 W WXGA Glare N156B3 L0B LF 200nit 10ms 500 1 low cost LK 1560D 013 AUO NLED15 6WXGAG LED ...

Page 233: ... 050 ODD PIONEER NBDCB4XS ODD PIONEER BD COMBO 12 7mm Tray DL 4X BDC TD03RS LF W O bezel SATA Windows 7 KO 00405 005 HLDS NBDCB4XS ODD HLDS BD COMBO 12 7mm Tray DL 4X CT21N LF W O bezel 1 00 SATA HF Windows 7 KO 0040D 004 SONY NBDCB4XS ODD SONY BD COMBO 12 7mm Tray DL 4X BC 5500H LF W O bezel SATA HF Windows 7 KO 0040E 003 SONY NBDCB4XS ODD SONY BD COMBO 12 7mm Tray DL 4X BC 5540H LF HF W O bezel ...

Page 234: ... Chipset AMD AMDSB820M AMD SB820M A12 KI 22800 016 Software NIS Antivirus application NIS SR 23900 002 VGA Chip None UMA UMA AMD KI 23200 154 AMD MADISON_PRO VGA Chip AMD MADISON_PRO 100 CK3625 40nm 29mm 29mm M2 package KI 23200 169 AMD PARK_XT VGA Chip AMD PARK_XT 100 CK3627 40nm 29mm 29mm M2 package KI 23200 162 VRAM 1G DDR3 64 16 8 1G DDR3 64 16 8 KI 23300 018 512M DDR3 64 16 4 512M DDR3 64 16 ...

Page 235: ...u can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Acer s Interna...

Page 236: ...208 Appendix C ...

Page 237: ... indicator 11 CPU Removing 86 Replacing 118 D DIMM Modules Replacing 142 Display 6 E EasyTouch Failure 162 External Module Disassembly Flowchart 50 F FRU Field Replaceable Unit List 179 H Hard Disk Drive Removing 62 Replacing 139 HDTV Switch Failure 163 Hibernation mode hotkey 15 Hot Keys 13 I Indicators 11 Intermittent Problems 164 Internal Microphone Failure 157 Internal Speaker Failure 156 J Ju...

Page 238: ...1 PC Card 11 Power On Failure 152 R Replacing 132 Right Speaker Module Removing 70 Replacing 132 S SD Dummy Card Removing 52 Replacing 148 Speaker Module Replacing 133 Speakers 132 Removing 70 System Block Diagram 6 T Test Compatible Components 201 Thermal Module Removing 84 Replacing 119 Thermal Unit Failure 162 TouchPad Bracket Replacing 131 TouchPad Failure 156 Touchpad FFC Removing 72 Troubles...

Page 239: ...211 Removing 75 utility BIOS 29 37 W Windows 2000 Environment Test 202 Wireless Function Failure 162 WLAN Module Removing 60 64 138 Replacing 141 ...

Page 240: ...212 ...

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