Network error codes (N
xx
)
Private & Confidential for Suddenlink
Error
Message
Description
N01
A network adapter was not
detected.
Not Applicable.
N02
A DHCP server could not
be located on the network.
If the DHCP server is part of your home network, verify that it is turned on and properly configured. If
you are using a wired network, check that your Ethernet cable is securely connected.
N03
The DHCP server was
unable to supply an IP
address.
It Might be temporarily out of IP addresses. Wait a few Minutes and then try connecting again. If the
DHCP server is part of your home network, try increasing the number of IP addresses it can assign.
Try rebooting the router.
N04
Problem with router.
If you have many devices on your network, you may need to try again in a few Minutes, or increase
the number of IP addresses the router can assign. If you have a small network, try rebooting your
router.
N05
The specified IP address is
already in use by another
device on the network.
Change your network settings to use a different (and unused) IP address.
N06
Could not connect to the
wireless network.
Not Applicable.
N07
Router not found.
If this is the first time you have connected to this router, or if you have recently changed its
configuration, please check your router settings. If the connection has worked before, try rebooting
your router.
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