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Pace foxtel User Manual Download Page 73

68

Using your FOXTEL Personal Digital Recorder

Solving problems

❖

On-screen messages

If one of the following messages appears on your TV screen, make a note of the number that 
appears with the message (for example, F01). If you need to call your service provider (e.g. 
FOXTEL or TELSTRA) for assistance, please have the number handy so they can help you as 
quickly as possible.

Problem

Possible cause

Suggested solution

Please insert your 
Smartcard.

There is no FOXTEL 
Smartcard in the 
Smartcard slot in your 
FOXTEL PDR.

Insert your FOXTEL Smartcard into the Smartcard 
slot.

There is a Smartcard 
error. Please ensure 
your FOXTEL 
Smartcard is correctly 
inserted. Call 131999 
for assistance.

Your FOXTEL PDR 
cannot recognise your 
FOXTEL Smartcard.

Check it is the correct FOXTEL Smartcard.  Check 
it is in the right way up. Check that your card is not 
damaged.
If the problem continues, call FOXTEL on 131999 
for assistance.

Insert your new 
FOXTEL Smartcard. 
Call your service 
provider for 
assistance.

Your old FOXTEL 
Smartcard is no longer 
valid. 

You should have received a new FOXTEL 
Smartcard through the post.
Remove your old FOXTEL Smartcard and insert 
your new FOXTEL Smartcard.

This Smartcard is not 
authorised. Please call 
your service provider 
for assistance.

Your FOXTEL 
Smartcard is not 
authorised.

Call your service provider’s telephone number to 
get your FOXTEL Smartcard authorised.

There is a Smartcard 
error. Please call your 
service provider for 
assistance.

Your FOXTEL 
Smartcard has 
developed a problem.

Check it is the correct FOXTEL Smartcard. 
Check it is in the right way up.
Check that your card is not damaged.
If the problem continues, call FOXTEL on 131999.

There is a problem 
with your FOXTEL 
Smartcard. Please call 
your service provider 
for assistance.

Your FOXTEL 
Smartcard has 
developed a problem.

Please call FOXTEL on 131999 for assistance.

This is the wrong 
Smartcard for this 
box. Please insert the 
correct FOXTEL 
Smartcard. Call your 
service provider for 
assistance.

You have more than 
one FOXTEL PDR and 
have put the wrong 
FOXTEL Smartcard in 
this FOXTEL PDR.

Insert the right FOXTEL Smartcard for this 
FOXTEL PDR.
If the problem continues, call FOXTEL on 131999.

Summary of Contents for foxtel

Page 1: ...USING YOUR FOXTEL PERSONAL DIGITAL RECORDER...

Page 2: ...forward Fast forwards the programme stop Stops playback of the programme record Records the programme S Puts your set top unit into or out of standby active Displays the Active screen for FOXTEL s ra...

Page 3: ...ome and other limited pay per view uses only unless otherwise authorised by Macrovision Reverse engineering or disassembly is prohibited A product with the Dolby Digital decoder system Manufactured un...

Page 4: ...Contents See the inside of the rear cover for the rest of the User Guide s contents...

Page 5: ...Contents...

Page 6: ...ardware fault develops in the PDR or smartcard or if a major software upgrade requires a reformat of the hard disk Recordings cannot be transferred between PDRs Individual programmes may delete once t...

Page 7: ...ush anything into the holes slots or other openings of the FOXTEL PDR case except your FOXTEL Smartcard into its correct slot CAUTION To ensure a free flow of air around the FOXTEL PDR allow at least...

Page 8: ...following sections When you change channel a banner the i search banner displays briefly to show information about the channel It automatically disappears after a few moments or you can press back to...

Page 9: ...s and at the same time find out what is showing on other channels see on screenTV programme listings for up to seven days via theTV guide order FOXTEL Box Office movies sports and events set reminders...

Page 10: ...on press the same colour button on your FOXTEL Remote Control to choose that option Press the number buttons to enter numbers on the screen You can also use the number buttons as a short cut whenever...

Page 11: ...places for example you can press R to record while you are watchingTV or when a programme is highlighted in theTV Guide Box Office or Personal Planner The full range of possibilities with these butto...

Page 12: ...search banner is displayed you can continue to watch the current channel Displaying the i search banner To display the i search banner press i or select To see the programmes showing on different cha...

Page 13: ...page 21 For more information about recording programmes and using your Personal Planner see Personal Planner on page 21 and Recording programmes on page 27 Setting a reminder If you see a programme i...

Page 14: ...d Captions are a transcription of the audio soundtrack displayed on screen If Closed Captions are available you can choose whether you wish to see them or not see page 41 or page 55 The Closed Caption...

Page 15: ...eminder has been set for the programme Shows that the programme has been selected for recording Classification codes P Suitable for pre school children C Suitable for children G General suitable for a...

Page 16: ...ayback indicator light up see page 62 If you rewind back to the start of the recording the picture freezes If you fast forward to the end of the recording your FOXTEL PDR takes you back to normalTV vi...

Page 17: ...Live Pause programme While you are using Live Pause you cannot useTV Guide Box Office Active or your Personal Planner If you want to use these you must stop exit Live Pause Also Closed Captions are no...

Page 18: ...ber of minutes you are behind the actual liveTV programmes You can continue watching the entire programme from that point your FOXTEL PDR will continue recording until the end of the programme Or you...

Page 19: ...channel number Channels 9 7 10 ABC SBS Open Broadcaster channels Entertainment Movies Sport News Documentaries Kids Family Music Radio and Special Interest programmes for the next seven days in the c...

Page 20: ...and green page down buttons on your remote control to see the previous or next section of the channel listing You can also use the ch and ch buttons to do this Use the yellow 24 hours and blue 24 hou...

Page 21: ...isplays Highlight one of the categories listed then press select The listings screen for that category displays with the programmes listed in the order they are showing To move through the list of pro...

Page 22: ...is on at a later time your FOXTEL PDR will record the programme when it starts Your Personal Planner displays showing the programme you have just added together with an R symbol next to it see right F...

Page 23: ...is available from FOXTEL Box Office For example you may be able to select from Now Showing movies on now or starting within the next three hours SessionTimes movies and programmes showing over the nex...

Page 24: ...ces then choose a different programme and press select 6 When you have decided on your programme and start time to continue with the purchase press select If you have used Parental Control see page 44...

Page 25: ...d to play a FOXTEL Box Office movie for 24 hours When this time period is up your FOXTEL PDR will automatically delete the recording The amount of time you have left to watch or begin watching a recor...

Page 26: ...programmes Whenever you record a programme choose a programme to record later or set a reminder it is automatically added to your Personal Planner unless there is a clash see pages 26 and 29 To view y...

Page 27: ...re information see page 38 You can display the i box to see extra information about a highlighted programme Press i to display the i box More details about the i box are on page 9 In addition to the s...

Page 28: ...n selected for future recording you can press the blue Keep button to mark it to Keep This means that the programme will not be automatically deleted for example when your FOXTEL PDR s disk is nearly...

Page 29: ...is set If you selected the programme for future recording the next episode will also be set for recording Deleting a programme from your Personal Planner If you wish to remove a programme from your Pe...

Page 30: ...o watch the programme press select To record the programme press R To carry on watching the programme you are already watching without changing channel or recording the programme press back Notes In o...

Page 31: ...der is on at the same time as another reminder you have previously selected a message will appear asking you what you want to do To keep all the programmes in your Personal Planner press select To can...

Page 32: ...tTV Guide or FOXTEL Box Office highlight a programme then press R Your Personal Planner displays with the programme added to it For more information about recording FOXTEL Box Office programmes see pa...

Page 33: ...watch a different programme and use Live Pause or Instant Rewind if you wish to record one programme and at the same time use a FOXTEL Active interactive application such as play a game record two pro...

Page 34: ...EL PDR lets you know about the clash and suggests which previous selections you should cancel in order to record your new selection If you want to cancel the suggested recordings so that you can recor...

Page 35: ...caused by changes to the schedule If a programme s start time changes your Personal Planner is automatically updated If the new time s cause a recording clash your FOXTEL PDR automatically records in...

Page 36: ...gramme Depending on your settings see page 51 your FOXTEL PDR may do this automatically However if you have set Disk Space Management see page 52 to Manual then you will see the following message Pres...

Page 37: ...follows 1 Choose the channel to record by either using the number buttons to enter a channel number or by using L or R to look through the channel names 2 Press D to highlight Day then use L or R to s...

Page 38: ...s D to highlight Save New Settings then press OK Your Personal Planner displays with the new Manual Recording added to it If you want to set up any more recordings redisplay the Manual Recording scree...

Page 39: ...the point from which you want to start watching the recorded programme You can choose between Start to begin playback from the start of the recording LastViewed to continue playback from the point whe...

Page 40: ...EL PDR s front panel lights up to show you what is happening For more information about the playback indicator see page 62 During playback Showing information While you are watching a recording you ca...

Page 41: ...st forward button To return to normal playback press play You can fast forward in the same way as you rewind just use the fast forward button to increase the fast forward speed and the rewind button t...

Page 42: ...your Bookmarks You can display a list of all the Bookmarks in the recorded programme you are currently watching Press pause then press the green button Each bookmark is displayed with its time in minu...

Page 43: ...ed as Recorded Part recorded or Viewed The status of the highlighted programme changes to Playlist 3 If you want to add more programmes to your Playlist repeat step 2 The order that you select program...

Page 44: ...programmes will be listed in the same order that you added them to your Playlist If there are more than ten programmes a series of screens is displayed Each programme in your Playlist is then played b...

Page 45: ...ens The Setup screens are described in the next section see page 43 Playing games You can use your FOXTEL remote control to play games provided by FOXTEL 1 To play games press active The Active screen...

Page 46: ...43 which allow you to make permanent changes to all your FOXTEL PDR settings You use the Setup banner as follows 1 From a digitalTV programme press setup on your remote control The Setup banner displ...

Page 47: ...screen 16 9 transmission than with centre cut out but you do not see the entire picture The picture does not fill the screen Letter Box The whole of any widescreen transmissions will display but black...

Page 48: ...your FOXTEL settings to control how your FOXTEL PDR makes recordings set up recordings for channels without programme listings see page 32 look at on screen help on using your FOXTEL service change o...

Page 49: ...st use your FOXTEL PDR your PIN is 1234 In order to make your PIN secret you should change it to a different number that you find easy to remember see page 48 Remember to keep your PIN secret Displayi...

Page 50: ...then press select The Blocked Channels screen displays A symbol next to the channel name indicates that the channel is not blocked A symbol next to the channel name indicates that it is blocked 2 From...

Page 51: ...n category indicates that it is restricted If you restrict a classification category this means that whenever a programme is broadcast with that classification you must enter your PIN before you can w...

Page 52: ...t The Purchase Restrictions screen displays 2 On the Purchase by PIN item press L or R to select the setting you want On or Off If you select On you must enter your PIN to purchase a programme 3 To sa...

Page 53: ...4 digit PIN of your choice As you enter numbers the dashes change to asterisks You can press back once to cancel your changes If you press back a second time the Parental Control screen redisplays On...

Page 54: ...44 highlight FOXTEL PIN Settings then press select The FOXTEL PIN Settings screen displays 2 On the PIN Protect Kept Programmes item press L or R to select the setting you want No or Yes If you select...

Page 55: ...e 21 Reminder AdvancedTime means the length of time before a programme starts that its reminder appears You can change your Personal Planner settings as follows 1 On the Setup screen highlight Persona...

Page 56: ...the following sections starting from Disk Space Management on page 52 You can change your FOXTEL settings as follows 1 On the Setup screen highlight FOXTEL Settings and then press select 2 Use U or D...

Page 57: ...is no more disk space If you do not press any button the new recording will continue and the old recording s will be deleted automatically Manual recording s will never be deleted automatically Short...

Page 58: ...ay in which the playback indicator see below on your FOXTEL PDR s front panel lights up Three settings are available Standard the recording play and or circular indicators light up if recording and or...

Page 59: ...if for example you buy a newTV and you want to make sure your FOXTEL PDR makes the best use of the newTV s features 1 To use the System Settings screens press setup on your remote control 2 Highlight...

Page 60: ...controlling the picture and that your FOXTEL PDR is connected to yourTV via a SCART to SCART lead TVType Only available if the Aspect ratio control has been set to By STU 4 3 Setting for standard 4 3...

Page 61: ...icture displays stretched sideways to fill yourTV screen Video output PAL If your system is connected via RF leads you should select this setting RGB If your system is connected via SCART to SCART lea...

Page 62: ...er or not music will play while you look at your FOXTEL Digital Guide Incorrect PIN signal On Off Controls whether or not a beep noise will sound if you enter an incorrect PIN SPDIF Output AC3 MPEG Co...

Page 63: ...FOXTEL PDR including your FOXTEL PDR model number manufacturer and your FOXTEL Smartcard number SignalTest To see the quality of the signal your FOXTEL PDR is receiving from the satellite or cable in...

Page 64: ...urn to FOXTEL press FOXTEL or any of the FOXTEL Digital Guide buttons Looking after your FOXTEL Smartcard Do not remove and re insert your FOXTEL Smartcard unnecessarily Do not bend your FOXTEL Smartc...

Page 65: ...s follows 1 Hold the upper silver part of your FOXTEL remote control in one hand With your other hand push the catch on the battery cover upwards and remove the cover by pulling it outwards 2 Remove t...

Page 66: ...your FOXTEL PDR is out of standby switched on Lights up orange if your FOXTEL PDR is on but is not receiving a signal S button To switch your FOXTEL PDR into or out of standby tv guide button To displ...

Page 67: ...a programme from your Personal Planner or a Live Pause or Instant Rewind recording Circular Indicator The circular indicator is used to show playback It does not light up when your FOXTEL PDR is recor...

Page 68: ...T or SCART to phono AERIAL IN To connect the lead from yourTV aerial RF OUT 1 To connect an RF lead to yourTV or video recorder DIGITAL AUDIO OUT To connect to a digital co axial audio electrical S PD...

Page 69: ...led near to the power point which should be easily accessible The supplied power lead has a 2 way connector at one end and a plug at the other You should always insert the 2 way connector into your FO...

Page 70: ...inputs see page 63 The dotted lines marked Phono lead and S Video lead show optional video connections You can use these to connect to yourTV video recorder or other item of equipment if required If...

Page 71: ...tes If you connect to yourTV video recorder or other equipment via the VIDEO OUT or S VIDEO OUT connector you must also use an audio connection in order to hear record sound L R VCR SCART TV SCART 240...

Page 72: ...g your FOXTEL PDR you can use the on screen Help 1 To display the on screen Help press the help button on your remote control 2 Use the arrows on your remote control to select what you want to look at...

Page 73: ...Your old FOXTEL Smartcard is no longer valid You should have received a new FOXTEL Smartcard through the post Remove your old FOXTEL Smartcard and insert your new FOXTEL Smartcard This Smartcard is n...

Page 74: ...oblem occurred while you were trying to purchase the programme Please call your service provider for assistance Your entitlement for this programme has not yet arrived Please wait or re select later Y...

Page 75: ...l please call 131999 to upgrade your subscription The programme or channel is not included in your subscription Please call your service provider to upgrade your subscription You cannot purchase this...

Page 76: ...not provide programme listings in the i search banner orTV Guide You can use the Setup screens to set up a recording see page 32 cannot be manually recorded Press back to continue You have attempted...

Page 77: ...on 131999 for assistance You cannot remove this programme because it has already started Press back to cancel You have attempted to remove a pay per view event that you have ordered which has already...

Page 78: ...e Check that yourTV is plugged into the power supply and that it is switched on If your FOXTEL PDR is connected to your video recorder rather than yourTV so your FOXTEL PDR is looped though your video...

Page 79: ...te control to return to viewing FOXTEL You can t use your FOXTEL remote control to operate your FOXTEL PDR Your FOXTEL PDR may be in loop through mode because you pressed the av button see page 59 If...

Page 80: ...left phono RCA audio out S VIDEO OUT 4 way mini DIN VIDEO OUT Phono RCA composite video out DIGITAL AUDIO OUT Electrical S PDIF phono RCA out RS232 Serial connector 9 way D type USB Single USB 1 1 Typ...

Page 81: ...oundtrack displayed on screen You can turn Closed Captions On or Off see page 55 The Closed Captions symbol see right displays in the i box when Closed Captions are available i box An information box...

Page 82: ...ng See page 62 PDR An abbreviation for Personal Digital Recorder RF lead The type of lead you use to connect your equipment via the RF connectors see the diagram right SCART lead The type of lead you...

Page 83: ...es not move The number shown with a plus sign is the number of minutes since the start of the recording Bookmarked during Pause of playback from your Personal Planner Shows you have just selected that...

Page 84: ...he number of minutes since the start of the recording Skip back The green ring does not move The number shows the number of minutes since the start of the recording Note No playback symbols appear on...

Page 85: ...80 Using your FOXTEL Personal Digital Recorder Notes...

Page 86: ...side of the rear cover for the rest of the User Guide s contents Pace Micro Technology plc Victoria Road Saltaire Shipley West Yorkshire BD18 3LF England Pace and are trademarks and or registered trad...

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