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Foxwing 270º Awning (LHS) Installation / User’s Manual OFW27AWLHA
Warranty
FOR SALES IN AUSTRALIA USA AND INTERNATIONAL MARKETS. TENTS, FURNITURE AND
ACCESSORIES: [OZTENT, MALAMOO, AND FOXWING]
This document sets out the terms and conditions of product warranties for Oztent,
Malamoo, JetTent and Foxwing branded products. It is an important document. Please
keep it with your proof of purchase documents in a safe place for future reference should
you require service for your Oztent, Malamoo, JetTent or Foxwing branded product.
General Terms and Conditions
1.
In this warranty
(a)
‘Oztent’ means Oztent Australia Pty Limited ABN 19 050 035 964 in respect of
products purchased in Australia, USA and International markets;
(b)
‘Product’ means any Oztent product purchased by you accompanied by this
document;
(c)
‘Warranty Period’ means
(i)
where you use the Product for personal, domestic or household
purposes in Australia the period of ‘12’ months and in USA and
International markets the period of ‘12’ months;
(ii)
for Tents and Tent Accessories used for personal, domestic or
household purposes (e.g. Peaked Side Panel) the period of ‘24’
months;
(iii)
for Furniture (e.g. Chairs) and Furniture Accessories used for personal,
domestic or household purposes the period of ‘60’ months;
following the date of original purchase of the Product;
(d)
‘you’ means the purchaser of the Product not having purchased the appliance
for re-sale, and ‘your’ has a corresponding meaning.
2.
This warranty only applies to Products purchased and used in Australia, USA or
International markets and is in addition to (and does not exclude, restrict, or
modify in any way) any non-excludable statutory warranties in Australia, USA or
International markets.
3.
Oztent warrants that, when dispatched from an Oztent warehouse, the Product is
free from defects in materials and workmanship for the Warranty Period.
4.
During the Warranty Period Oztent or its Authorised Service Centre will, at no extra
charge if your product is readily accessible without special equipment, and subject
to these terms and conditions, repair or replace any parts which it considers to be
defective. You agree that any replaced Product or parts become the property of
Oztent. This warranty does not apply to guy ropes, tent pegs, or similar perishable
parts.
5.
Parts and Products not supplied by Oztent are not covered by this warranty.
6.
Where you are within an Oztent service area, this warranty covers the cost of
transport of the Product only to and from Authorised Service Centres of Oztent
(“ASC”) and travelling costs for representatives of the ASC to and from your home
or business. If you are outside an Oztent service area, or you are claiming for an
accessory you will bear these costs. For information about whether you are within
an Oztent service area, or information on your nearest ASC please phone 1800
OZTENT or 1800 698368 in Australia, +8555 OZTENT or +855 569 8368 in the USA or
+61 2 8706 5100 in International markets.
7.
Proof of purchase is required before you can make a claim under this warranty.
8.
You may not make a claim under this warranty unless the defect claimed is due
to faulty or defective parts or workmanship. Oztent is not liable in the following
situations (which are not exhaustive):
(a)
The Product is damaged by:
(i)
accident
(ii)
misuse or abuse, including failure to properly maintain or service
(iii)
normal wear and tear
(iv)
storm damage or improper storage
(v)
incomplete or improper installation
(vi)
incorrect, improper or inappropriate operation
(vii) insect or vermin infestation.
(b)
The Product is modified without authority from Oztent in writing.
(c)
The Products model number, serial number or warranty seal has been
removed or defaced.
(d)
The Product was serviced or repaired by anyone other than Oztent or its
Authorised Service Centres.
9.
This warranty, the contract to which it relates and the relationship between you and
Oztent are governed by the law applicable in the Australian State where the Product
was purchased or the law applicable in the USA or International markets if the Product
was purchased in the USA or International markets. Where the Product was purchased
in the USA or International markets for business purposes the Consumer Guarantee
Act does not apply.
Limitation of Liability
10.
To the extent permitted by law:
(a)
Oztent excludes all warranties other than as contained in this document;
(b)
Oztent shall not be liable for any loss or damage whether direct or indirect or
consequential arising from your purchase, use or non-use of the Product.
11.
Provisions of the Trade Practices Act and State consumer legislation in Australia, and
the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading Act in New
Zealand or any Act or State consumer legislation in the USA or International markets,
imply warranties or conditions, or impose obligations, upon Oztent which cannot be
excluded, restricted or modified. To the extent permitted by law, the liability of Oztent
(if any) arising out of or in relation to the Product or any services supplied by Oztent
shall be limited (where it is fair and reasonable to do so),:
(a)
in the case of Products, at its option, to the replacement or repair of the
Product or the supply of equivalent products or the payment of the cost
of replacing the Product or having the Product repaired or of acquiring
equivalent Product. Upon being replaced, parts and Products become the
property of Oztent; or
(b)
in the case of services, at its option, to the supply of the services again or the
payment of the cost of having the services re-supplied;
and in the case of Products or services supplied in the USA or International markets,
loss or damage whether direct or indirect or consequential that is reasonably
foreseeable.
Privacy
You acknowledge that if you make a warranty claim it will be necessary for Oztent and its
Authorised Service Centres to exchange information in relation to you to enable Oztent to
meet its obligations under this warranty.
Important Notice
Before calling for service please check carefully the owner’s manual, use and care
instructions and the warranty terms and conditions.
AUSTRALIA
www.oztent.com.au
Ph: (02) 8706 5100
Toll Free: 1800 OZTENT (698368)
Product Registration:
www.oztent.com.au/product-rego
USA
www.oztent.com/us
Ph: +8555 OZTENT (698 368)
Product Registration:
www.oztent.com/product-rego
INTERNATIONAL
www.oztent.com (Select country code INT)
Ph: +61 2 8706 5100
Product Registration
To assist in validating warranty, we kindly ask that you register your product purchase online
with Oztent in your country of origin or alternatively complete the warranty card provided
with your product (if applicable) and return it to Oztent care of the nominated address.
