60
Vulcan Series
Appendix A: Troubleshooting
Nothing happens when I pull the trigger.
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Make sure that the proximity sensor window is covered with a sample.
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The measurement can only be started from the measurement screen. Push the “home” button
next to the “power” button on top of the analyzer or “home” button on the touch screen.
When taking a measurement, I can only see the grade ID but no chemistry.
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Check that the “chemistry” tab is activated in the user interface.
When taking a measurement, I can see the chemistry but there’s no grade ID.
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This can happen when analyzing an alloy that is not included in the factory grade library. You can
easily add new grades to the library. See user manual page 27.
The results are poor. I get wrong results and the chemistry changes every time I take a new
measurement.
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Check that the sample surface is clean. If the sample surface is dirty, clean it properly
according to the instructions on page 45 and repeat the measurement.
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Check that the measurement window is clean and clean it if necessary according to
the instructions on page 48.
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If the surface of the sample is uneven, try to find a spot where the sample would be flat and
covers the whole measurement window leaving no gap between the instrument and the
sample.
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If the problem persists, contact your local Oxford Instruments representative.
I used the instrument connected to mains outlet but the battery didn’t charge.
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The battery does not charge when the instrument is turned on and connected to mains outlet.
To charge the battery, either switch off the unit or charge the battery outside the instrument in
battery charger.
