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Troubleshooting

 

900-0020-01-00 Rev A 

35

 

Table 2         Troubleshooting 

Symptom 

Possible Cause 

Possible Remedy 

Charge complete or nearly 
complete. 

Check the DC voltage and charging stage using the MATE3, if 
present.  Confirm with DC voltmeter.   

MATE3’s DC meter reads 
significantly higher than actual 
battery voltage. 

Check the DC voltage on the inverter’s DC terminals.  If different 
from the MATE3 reading, the inverter could be damaged.  
Otherwise, check the DC voltage on batteries with  a voltmeter.  If 
different from the reading on the inverter, this could be a DC 
connection problem.

 

High output loads.  If total loads 
and charge exceed the AC input 
setting, charge rate decreases 
to give priority to the loads. 

Turn off some of the output loads and test the charge rate again. 

Low charge rate. 

Generator

 input mode in use. 

Radian charge rate is limited in this mode (see page 9.) 

No AC input.

 

See “Will not connect to AC” category.

  

 

Will not charge. 

Charger set to 

Off

.

 

MATE3 system display only: 

 Check the 

Charger Mode 

screen with 

the 

CHARGER

 

hot key and set to 

On

 or 

Auto

.  (If this setting was 

intentional, then no action is required.)  

 

Unusual voltage on 
hot or neutral 
output line. 

System neutral and ground may 
not be bonded. 

Test L1 OUT, L2 OUT, and NEU test points with AC voltmeter.  (See 
page 33.)  These measurements should give full voltage.  Test NEU 
and ground connections.  This measurement should read zero 
volts.  Any other result means neutral and ground are not bonded 
correctly.  If this is the case, usually the hot line reads 60-75 Vac 
and the neutral reads 45-60 Vac, with respect to ground.  

 

Unusual and 
different voltages 
on AC hot input 
lines. 

Input neutral is not connected 
correctly.  The inverter also may 
not connect to the AC source. 
 

Test L1 input and NEU connections with AC voltmeter.  Test L2 
input and NEU connections with AC voltmeter.  (This can be on 
Grid or Gen input, depending where the symptoms appear.)  Test 
L1 to L2 input.  From hot to neutral should be approximately 
120

 

Vac.  L1 to L2 should be approximately 240 Vac.  If the two 

legs are different voltages but still add up to 240 Vac, the neutral 
is not connected to the inverter.  

 

Grid-tied function has been 
manually disabled. 

MATE3 system display only:  

Check the 

Grid-Tie Enable

 setting in 

the 

Grid-Tie Sell 

menu.  Confirm it is set to 

Y

Grid Tied

 mode not in use on 

the appropriate input. 

MATE3 system display only:  

Check the 

Inverter

 part of the 

Settings

 

menu to see if 

Grid Tied

 mode is in use.  Confirm that it has been 

selected for the correct Radian input terminals.

 

AC source does not meet 
requirements. 

Verify grid voltage and frequency.  Determine if they are within 
the inverter’s approved limits.  If not, the inverter is behaving 
correctly.  Contact the utility company if necessary.  

MATE3 system display only:  

The program selections for limits are 

IEEE

 or 

user

.  They are found in the inverter’s 

Grid-Tie Sell 

menu.

 

Inverter priority. 

MATE3 system display only:  

Check 

Sell Status

 screen using the 

Home screen’s soft keys.  The inverter may be behaving correctly. 

Will not sell power 
to the utility grid. 

High output loads will consume 
power before it is returned to 
the utility grid. 

Turn off some output loads and observe the sell function.

 

 

 

 

Summary of Contents for Radian GS8048

Page 1: ...Radian Series Inverter Charger GS8048 Operator s Manual...

Page 2: ...OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION b ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSS OR DAMAGE WHETHER DIRECT INDIRECT CONSEQUENTIAL OR INCIDENTAL WHICH MIGHT ARISE OUT...

Page 3: ...Series Inverter Charger Installation Manual Symbols Used WARNING Hazard to Human Life This type of notation indicates that the hazard could be harmful to human life CAUTION Hazard to Equipment This t...

Page 4: ...Emitting Diode NEC National Electric Code NEU AC Neutral also known as Common Off grid Utility grid power is not available for use PV Photovoltaic RELAY AUX Auxiliary connection that uses switch rela...

Page 5: ...Operation 9 Input Modes 9 Generator 9 Support 10 Grid Tied 11 UPS Uninterruptible Power Supply 12 Backup 13 Mini Grid 13 Functions 15 Inverting 15 Search 16 Input 16 Generator 18 Transfer 18 Offset 19...

Page 6: ...or Troubleshooting 39 Table 4 Warning Troubleshooting 40 Table 5 Disconnect Troubleshooting 42 Table 6 Sell Status Messages 43 Table 7 Electrical Specifications for Model GS8048 45 Table 8 Mechanical...

Page 7: ...z AC to battery charging from any AC source Uses energy from photovoltaic arrays wind turbines and other renewable resources Use of OutBack FLEXmax charge controllers will optimize power production fr...

Page 8: ...lation The settings are stored in the non volatile memory of the Radian However it is highly recommended to include a MATE3 as part of the system This provides the means to monitor system performance...

Page 9: ...t the system 1 Close the main DC circuit breakers or connect the fuses from the battery bank to the inverter Repeat for every inverter present 2 Confirm that the MATE3 is operational if present See th...

Page 10: ...such as generator start selling or search mode 8 Compare the DVM s readings with the MATE3 meter readings If necessary the system display s readings can be calibrated to match the DVM more accurately...

Page 11: ...it Connect Delay and so on The following pages compare the various features of each input mode Generator This mode allows the use of any generator even one with a rough or imperfect AC waveform In oth...

Page 12: ...battery charging cycle After the end of the Float timer it will continue to alternate between Silent and Re Float stages BENEFITS The large loads on the system can be powered while staying connected...

Page 13: ...ergy raises the batteries above a designated reference point or target the inverter exports power in order to bring the voltage back down or to prevent it from rising further The inverter uses several...

Page 14: ...deliver no more than 85 of the inverter s specified wattage per inverter in a multi inverter system This recommendation is specifically for the inverter s grid interactive feature In some cases the s...

Page 15: ...the batteries can be sustained It is expected that the batteries will also be charged from renewable sources such as PV When the batteries become depleted the system reconnects to the utility grid to...

Page 16: ...ATE3 system display However it is not compatible with HBX mode and cannot be used at the same time When using Mini Grid mode HBX mode should be disabled to prevent conflicts When deciding whether to u...

Page 17: ...hen the inverter is being supplied by an AC source Low Battery Cut Out This feature prevents the inverter from draining the batteries completely It will stop functioning and give a Low Battery V error...

Page 18: ...Battery Charging on page 20 Two sets of AC input terminals are available Both inputs are identical and can be used for any AC source However for easy reference the first input has been labeled GRID fo...

Page 19: ...r will close its transfer relay and accept the input source This occurs after a delay which is specified below If the conditions are not met the inverter will not accept the source If it was previousl...

Page 20: ...cannot limit the load current An overload condition is possible CAUTION Equipment Damage Current draw in excess of the inverter s transfer relay rating can damage the transfer relay This damage is no...

Page 21: ...n the Grid Tie Sell menu Unlike the other target voltages the Radian inverter cannot import AC power to raise the batteries to the Sell Voltage set point It can only use excess DC power if it is avail...

Page 22: ...lified AC source The unit is connected to an AC source but is in a mode or stage that does not use the charger Silent mode is one example The unit is connected to an AC source but the charger has been...

Page 23: ...charging stages or timers are active This function is described more fully on page 19 Offset is a constant voltage mode of operation The inverter cannot import current to charge the batteries to a ta...

Page 24: ...ting When the battery voltage decreases to this point the charger becomes active again The default set point is 50 0 Vdc NOTE If the Radian inverter is placed in the Generator input mode the charger s...

Page 25: ...ugh its full duration The timer will count down whatever time remains from the previous cycle or whatever time it has accumulated since then Absorption Timer The Absorption timer does not reset to its...

Page 26: ...cation in the electrolyte Equalization follows the same pattern as standard three stage charging as shown in the figures on page 21 However instead of the Absorption voltage and time set points it is...

Page 27: ...ng of all slaves and all charge controllers See the Radian Series Inverter Charger Installation Manual for locating the RTS port This process is automatic When charging an inverter system with an RTS...

Page 28: ...iesInverter Charger Installation Manual for more stacking instructions Each inverter needs to be assigned a status master or slave The master is the primary and most heavily used unit Slave inverters...

Page 29: ...e master The slave inverters can be programmed to activate on demand reducing idle power consumption They will remain off until the loads exceed a certain threshold A two inverter system can continuou...

Page 30: ...it should not be programmed when other ports are selected The range of rank numbers is 0 to 31 The default value is 0 The master is normally left at this value The second item Slave Power Save Level...

Page 31: ...tallation Manual for more information on hooking up each set of terminals See the MATE3 Owner s Manual for instructions on programming each function The AUX terminals have a series of set points which...

Page 32: ...the AUX output in response to a high DC battery voltage set point It can run a small fan to ventilate the battery compartment to eliminate gases that result from battery charging When the voltage fal...

Page 33: ...gy from the renewable source if necessary Diversion will turn off following a delay when a low DC voltage setting is reached The AUX output will automatically turn on to run the loads if the inverter...

Page 34: ...the batteries become depleted the system reconnects to the AC source to operate the loads The batteries may be recharged during this time using the renewable source When the batteries are recharged t...

Page 35: ...off No MATE3 present initial install J3 confirmed present The Radian inverter is given an initial OFF command in the factory With DC present use narrow pliers to remove jumper J3 from its pins Once re...

Page 36: ...er soft key from the Home screen Confirm source voltage and frequency AC source meets requirements but is noisy or irregular MATE3 system display only The Generator input mode can accept irregular AC...

Page 37: ...e hot line reads 60 75 Vac and the neutral reads 45 60 Vac with respect to ground Unusual and different voltages on AC hot input lines Input neutral is not connected correctly The inverter also may no...

Page 38: ...he unit can transfer more power than it can invert If loads are oversized the unit will falter or crash when switching to batteries Reduce the size of the loads Loads drop out or crash during transfer...

Page 39: ...tion is On and the device still does not work then there is an external connection problem If the proper results are not present with the function On the AUX circuit may be damaged Contact OutBack Tec...

Page 40: ...Troubleshooting 38 900 0020 01 00 Rev A NOTES...

Page 41: ...er If an AC source is present shut it off Stacking Error Programming problem among stacked units Often occurs if there is no master Can also occur when AC Output Backfeed occurs Check stacking program...

Page 42: ...s below the lower acceptable frequency limit 54 Hz and prevents connection Check the AC source If it is a generator increase its speed Voltage Too High The AC source is above the upper acceptable volt...

Page 43: ...ts of the test NOTE The system can continue to operate if the inverter can be run at reasonable levels External cooling may also be applied Transformer in Temps menu Displays the ambient temperature a...

Page 44: ...as exceeded 140 Vac default value on either L1 or L2 Check AC source The inverter s acceptance range is adjustable NOTE Adjusting the range may accommodate a problematic AC source but it will not fix...

Page 45: ...for brief fluctuations to occur that are too fast to be seen on a DVM If this happens the appropriate message will still appear on the system display for a short time to help troubleshoot the problem...

Page 46: ...Troubleshooting 44 900 0020 01 00 Rev A NOTES...

Page 47: ...nsumption Search Mode 9 9 watts AC Input Voltage Range Adjustable L1 or L2 108 132 Vac AC Input Frequency Range 54 66 Hz AC Input Current Maximum 55 Aac at 240 Vac Grid Interactive Voltage Range Defau...

Page 48: ...ve been validated through compliance testing and refer to exporting power to a simulated utility source of less than 1 voltage total harmonic distortion THD The output of the Radian series exceeds the...

Page 49: ...ut Priority Grid Grid or Gen Grid Input AC Limit 50 Aac 5 Aac 55 Aac Gen Input AC Limit 50 Aac 5 Aac 55 Aac AC Input and Current Limit Charger AC Limit 30 Aac 0 Aac 30 Aac Input Mode Grid Tied Generat...

Page 50: ...trol Off Off Auto or On Aux Mode Gen Alert Load Shed Gen Alert Fault Vent Fan Cool Fan DC Divert IEEE Source Status AC Divert Load Shed ON Batt 56 Vdc 40 Vdc 72 Vdc Load Shed ON Delay 30 Secs 6 Secs 1...

Page 51: ...tration can be done as follows Go to the following web site 100H101Hhttp www outbackpower com resources warranty or Fill out the information on this form pages 49 and 50 and return a paper copy using...

Page 52: ...nteractive Capability Product Reputation Back up Capability Reputation of OutBack Power Technologies Value Looks Other Extended Warranty For areas where it is a requirement of local programs OutBack P...

Page 53: ...nt not foreseeable by OutBack OutBack s liability for any defective Product or any Product part shall be limited to the repair or replacement of the Product at OutBack s discretion OutBack does not wa...

Page 54: ...OutBack Technical Support representative to perform the necessary troubleshooting This is a required step before a return can be performed Troubleshooting requires a qualified technician to be present...

Page 55: ...freight prepaid non expedited using a carrier of OutBack s choice where applicable If Product fails in ninety 90 or fewer days from original purchase date OutBack will replace with a new Product If P...

Page 56: ...Warranty 54 900 0020 01 00 Rev A THIS PAGE INTENTIONALLY LEFT BLANK...

Page 57: ...h 22 C Charging Absorption Stage 21 Float Stage 23 Float Timer 24 New Bulk 24 None 21 Compliance Testing 46 Cool Fan 30 CSA 2 46 D Default Settings 47 Definitions 2 Design 16 Disconnect 42 Diversion 3...

Page 58: ...1 General 3 Search 17 Sell Status 43 Settings 47 Silent 23 29 Specifications Electrical 45 Mechanical 45 Environmental 46 Regulatory 46 Stacking 27 Parallel 28 Startup 9 Support 12 Symbols Used 1 Sys...

Page 59: ...900 0020 01 00 Rev A 57 THIS PAGE INTENTIONALLY LEFT BLANK...

Page 60: ...North America 5917 195th St NE 7 Arlington WA 98223 USA 1 360 435 6030 900 0020 01 00 Rev A...

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